The URL can be used to link to this page

Home My WebLink AboutCLD-027-05 Cl~n REPORT CLERK'S DEPARTMENT Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE Date: September 19, 2005 Report #: CLD-027 -05 File#: By-law #: Subject: Pet Plan Insurance Shelter Partnership Program RECOMMENDATIONS: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report CLD-027-05 be received; and 2. THAT staff be authorized to enrol in the Pet Plan Insurance Shelter Partnership Program. Submitted by: P G~--0k Reviewed by: Franklin Wu, Chief Administrative Officer PLB*CAG* CORPORATION OF THE MUNICIPALITY OF ClARINGTON 40 TEMPERANCE STREET, BOWMANVlllE, ONTARIO L 1 C 3A6 T 905-623-3379 F 905-623-6506 REPORT NO.: CLD-027-05 PAGE 2 BACKGROUND AND COMMENT Pet Plan Insurance is an international pet health insurance provider. The Pet Plan Insurance Company offers a partnership program with pet shelters. The program provides new pet owners six weeks of free pet health insurance for select accidents and select illness. Our Animal Services Officers would be required to provide the new pet owners with the Pet Plan Insurance brochure and voucher, advise them of the opportunity to enrol in a pet insurance plan, and recommend that they contact the service providers within 24 hours of adoption to activate the free six week insurance plan voucher. If the new pet owner chooses to activate their insurance voucher the Municipality of Clarington would receive $.50. If the new pet owner chooses to enrol beyond the six weeks, the Municipality of Clarington receives $20.00. Municipalities currently enrolled in the Pet Plan Insurance Shelter Partnership Program include: Vancouver Animal Control, Mississauga Animal Services and the Delta Humane Society. Staff contacted the Mississauga Animal Services and confirmed that they have been enrolled in the Program for approximately three months. They report that their staff do not "sell", but rather they simply advise the new pet owners of their opportunity for the no obligation coverage and encourage the owner to activate their voucher. Details about coverage are not discussed with the pet owner. To date, the Mississauga Animal Services has received approximately $60.00 from Pet Plan Insurance. Currently we provide new pet owners brochures for two pet insurance companies (including Pet Plan Insurance) as part of our adoption information package. These brochures are distributed as a courtesy to the insurance companies and certainly as a benefit to our new pet owners to assist them in making informed decisions concerning pet health care. It is recommended that the Municipality of Clarington enrol in the Pet Plan Insurance Shelter Partnership Program for the following reasons: it would not impact our staff workload, there is no cost to the Municipality, it provides an opportunity for minimal revenue, and it provides our new pet owners with an option for six weeks of complementary insurance coverage. Attachment #1 Pet Plan Insurance Brochure A Special Pet Health Insurance Offer! JOIN THIS PROGRAM NOW AND GIVE YOUR CUSTOMERS PEACE OF MIND WHEN ADOPTING THEIR NEW DOG OR CAT! Pet Plan's Shelter Program - Providing the Most Comprehensive Coverage to Adopted Pets The Adoption Plan The Adoption Plan is a no obligation voucher providing six weeks of pet health insurance for Select Accidents and Select Illnesses for the adopted pet and pet parent. The chart below shows the Select Accidents and Illnesses, which are covered under The Adoption Plan. ..,., '" '_l:~' ..1IifihMbcN- _........_1 "". -""""".........,\(~ .---...- --"'--, -....-.11I-.. -- $IClO - -, ....,..'" - - $IClO _.........,~ ~......IIliIIlI!O'., ----- fK 'H'_I' -- - - - - $IClO .. e,._ ....... ' .- (dogIt -- --- ""'"*~.....-- brl'... ~ lJ.../1 -' .. 80% coverage end $100 deductible per Incident or IlIne.. c:ondRlon The Adoption Plan: . provides cove rag e for pets between the age of 8 weeks and under 7 years of age at time of adoption. . coverage starts after a 48-hour waiting period from the date and time of adoption. . must be activated within 10 days of adoption by the client in order for claims to be paid. The Donation Program A key benefit for you is our donation program that we have implemented for participating shelters. This is our way of saying "Thank You" for participating in the Pet Plan Shelter Program and helping us increase awareness of pet health insurance. Amount donated Amount donated S I f to 118 tcr or to Sheltel for each I voucher <Jctlvdtl01l C.lctl VOlle lef convelSlon "Y ," "'*vtiU~:~ ~--=1';1 ;;..~::: '. '~i.:',,' ..... " . .;: The donation program rewards your shelter every time a new voucher is activated, and even more when a client converts that voucher into one of our policies. You will receive a donation cheque from Pet Plan each month for vouchers activated that month. Conversion donations are paid 2 months after the date of conversion. A Leading Pet Health Insurance Provider Since 1989 Pet Plan originated over 25 years ago in the United Kingdom and was founded in Canada in 1989. Since then Pet Plan has remained a leader in pet health insurance in Canada and has steadily increased awareness of pet health insurance. Pet Plan is the exclusive provider of pet insurance to the Canadian Kennel Club and the Canadian Cat Association. Program goal: To increase the awareness of pet health insurance throughout Canada Pet shelters are very important to Pet Plan. Many pet parents seek information and look to adopt a pet from their local shelter. They know you are reliable and have a great track record when it comes to the care and adoption of dogs and cats. Our Shelter Program provides great added value that you can in turn provide your pet parents when they come to adopt a new dog or cat. The Adoption Plan coverage will give them added peace of mind when they bring their newly adopted pet home. WHY THE PARTNERSHIP IS RIGHT FOR YOU This partnership will form a win-win-win scenario with pet parents, their pets, and your shelter. Benefits to Your Shelter: . Added value to your adoptions . Increased loyalty from your pet parents . Coverage for pets for 6 weeks after they leave your premises . Easy to implement, no work for your staff . Earn donations for the shelter . Staff discounts on pet health insurance . No cost to the shelter to participate \(.,~ .: .~. Benefits to the Pets: . Receive the highest quality veterinary medicine or urgent care . Coverage should they have any unforeseen accidents or illnesses . Live long, healthy, and active lives thanks to proper medical care Benefits to the Pet Parents: . 6 weeks of insurance from Pet Plan providing financial assistance with unexpected medical expenses due to illnesses and accidents . No enrolment fee (valued at $15) should they continue coverage . Ability to make healthcare decisions based on what is best for their pet . Peace of mind ~,~ \I ." rif So as you can see, the benefits are everywhere! For you, for your customers, for their pets and for building awareness about pet health insurance! ~f ~ . '/41' ... :f~ www.petadoption.ca Pet Plan's Shelter Program - Providing the Most Comprehensive Coverage to Adopted Pets The Adoption Plan The Adoption Plan Is a no obligation voucher providing six weeks of pet health Insurance for Select Accidents and Select Illnesses for the adopted pet and pet parent. The chart below shows the Select Accidents and Illnesses, which are covered under The Adoption Plan. ~_........\ __IlV_......., ---...-.. -- ""'l. ...\ - - lieD;;:"! ""'l - .... _OIldVlNy...... ~............. F__.... -.... lilt...... .,.- DIlIIoiiIIo..... . ~(IIoIIt.' .....- (\4llniIIIlJ-1llIrlhoot c.-_-__ bVl . . -.d....d - - - - - - ,V,',--:;- " -'~t The Adoption Plan: . provides coverage for pets between the age of 8 weeks and under 7 years of age at time of adoption. . coverage starts after a 48-hour waiting period from the date and time of adoption. . must be activated within 10 days of adoption by the client in order for claims to be paid. The Donation Program A key benefit for you Is our donation program that we have Implemented for participating shelters. This Is our way of saying "Thank You" for participating In the Pet Plan Shelter Program and helping us Increase awareness of pet health Insurance. Amount donated to Shelter for each voucher actlv.Jllon Amount donated to StlClter for each voucher conversion - .:. "::",::~'~pirWUc:tiefc ~' .... ''':'''>;~'':/~'''':l~-4QI,\''''W'''' . voucher Kiln" ( ; . ., " ._NPIan )->.f; The donation program rewards your shelter every time a new voucher Is activated, and even more when a client converts that voucher into one of our policies. You will receive a donation cheque from Pet Plan each month for vouchers activated that month. Conversion donations are paid 2 months after the date of conversion. .. - 80% coverage Ind $100 deductible per Incklent or lllne.. condRlon Staff Discount Program Pet Plan can create for you an Employee Benefits Program of pet health insurance for your staff. Your staff can also start to benefit immediately just by having insured pets through Pet Plan. They will receive a 10% discount on their monthly premiums on Pet Plan Cover for Life'" or PetMedlc'" Select plans and will not have to pay the $15 enrolment fee. They can sign up directly with Pet Plan so there is no extra work for your administration. How to Join the Pet Plan Shelter Program: All you need to do is to talk to your Pet Plan Territory Manager or call 1-800-268-1169 and tell us that you are ready to get started. Fill in the quick enrolment form, and we take care of the rest! Once you join you'll receive: . Adoption Plan voucher pads . A laminated Simple Steps quick reference sheet to post at your adoption desk to remind your staff . A laminated FAQ sheet with answers to the most frequently asked questions about coverage and claims and with our toll-free number . A brochure stand and brochures . Initial and on-going training from your Pet Plan Territory Manager . Employee Benefit Packages for your staff Pet Plan has paid over $250,000 in claims through our voucher programs How Much Work is Involved for You? Enroling in Pet Plan's Adoption Program is simple. Just let us know you are committed to participate and we will send you all the materials to get started. We will also train your staff and volunteers and visit regularly to update new staff and volunteers for you. All your shelter needs to do is give an Adoption Plan Voucher to every new pet parent who adopts a dog or cat between the age of 8 weeks and under 7 years of age from your shelter. That's it! You don't need to sell them anything, just tell them about the no obligation coverage and encourage them to activate the voucher. All the information the client needs is on the voucher. Together, we will build awareness of pet health insurance in Canada and work towards greater responsible pet ownership. Petplan@ r:. 777 Portage Avenue, Winnipeg, MB R3G ON3 Phone: 1.800.268.1169 Fax: 1.866.322.5246 Web: www.petplan.com . '"1" il,';;'J~J Underwritten by SecurlCan General Insurance Company. Pet Plan and logo are registered lrademar1ul ~ Pet Plan Limited, a DiviSIOn 01 A1lianz Comhilllnsurance PLC, United Kingdom C 2004 Pet Plan www.petadoption.ca.1.800.268.1169