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REPoRT #3.
THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON
REPORT
Meeting:
Council
File #
Date:
~onday,()ctober16, 2000
CD-54-00
SURVEY 2000
Res. #
Report #:
Subject:
By-law #
It is respectfully recommended to Council the following:
1. THAT Report CD-54-00 be received for information.
1. BACKGROUND AND CO~MENT:
1.1 As a result of a "Think Tank" held by ~embers of Council and Department Heads on
~arch 2, 1999, the Communications Committee and subsequently, four sub-
committees were created.
1.2 The "Survey 2000" Sub-Committee was established for the purpose of communicating
with our residents to request their feedback on their level of satisfaction with our
municipal facilities as well as the services which we provide to them.
1.3 The composition of the "Survey 2000" Sub-Committee is as follows:
~ark Berney, Chair, Fire Department
Susan Ashton, Planning and Development Department
Linda Bruce, Administration Department
Jackie Forsey, Treasury Department
Pat Gurney, Community Services Department
Marie Knight Stanley, Clerk's Department
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REPORT CD-54-00 - 2 - OCTOBER 16, 2000
Margie Singleton, Library Services, subsequently replaced by
Catherine Presant, Library Services
1.4 Members of the Committee met on several occasions to devise an action plan on the
following criteria:
. The contents of the survey
. The format
. Method of circulation
. How surveys will be returned to the Municipality
. Method of tallying the results of the survey; and
. Providing feedback to our residents
1.5 The "Survey 2000" was circulated in the Municipality's semi annually publication of
the "Clarington Today". These surveys were pre-stamped for the convenience of our
residents as well as the anticipated success of the return rate of these surveys.
1.6 The deadline for returning the completed surveys was June 30, 2000 and 690 were
received. Members of the "Survey 2000" Committee thank all participants for their
interest and for taking the time to complete and return the survey.
1.7 A commitment was made to our participants to provide feedback and, to honour this
commitment, the results of the survey will be published in the December edition of
the "Clarington Today" publication.
2. CONCLUSION
Members of the "Survey 2000" Committee enjoyed the interesting exercise associated
with the formulation of the survey, the interaction with their peers and having been
active participants in a very worthwhile communication project.
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REPORT CD-54-o0
-3-
OCTOBER 16, 2000
It is therefore recommended that Report CD-S4-00 be received for information.
Reviewed by,
d~~
Franklin Wu, M.C.I.P., R.P.P.,
Chief Administrative Officer
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