HomeMy WebLinkAboutPD-065-01
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THE CORPORATION OF THE MUNICIPALITY OF CLARlNGTON
REPORT
Meeting:
General Purpose and Administration Committee
File # J:2E
Res. #0/d~7-o /
Date:
Monday, June 18,2001
Report #:
PD-065-01
File #: PLN 25.1.23 to 25.1.38
By-law#_
Subject:
PROPOSED STREET NAME CHANGES:
THE NEW 9-1-1 EMERGENCY TELEPHONE SYSTEM
FILE: PLN 2S.1.23 TO 2S.1.38
Recommendations:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report PD-065-01 be received;
2. THAT Staff be authorized to hold Public Information Sessions as outlined in Section 2.4
of this Report;
3. THAT Staffbe authorized to take appropriate actions under Section 210 of the Municipal
Act, to advertise and hold Public Meetings for proposed street name changes that emerge
as "preferred" through the Public Inforamtion Sessions;
4. THAT the landowners fronting onto the affected streets be provided notice through direct
mail circulation; and
5. THAT the Region of Durham Planning Department be advised of Council's decision.
1. BACKGROUND
1.1 In 1994, the Bell Canada 9-1-1 Focus Team reviewed what is required to upgrade Durham
Region's 9-1-1 system from the current system of Enhanced 9-1-1 to the new Ontario
standard of 9-1-1 Public Emergency Reporting Service or 9-1-1 PERS. Duplicate street
names within a municipality was one problem for completing the upgrade. The PERS
system requires unique addresses for each property within each municipality.
Duplicate street names are in other regional government areas and appear to be a
consequence of amalgamation at the time of establishment of regional government.
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REPORT PD-06S-01
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1.2 In 1995 and 1996, the Ontario Advisory Committee and Bell Canada 9-1-1 Focus Group
formed a task force to look at the issue of municipalities who wanted to upgrade their
current 9-1-1 system to 9-1-1 PERS while not eliminating the duplicate addressing. The
task force did a trial in Haldimand-Norfolk in an effort to find a solution to the duplicate
street names problem. Mapping was done down to the town, village or hamlet boundaries
instead of mapping only to the true municipal boundaries as defined in the Ontario
Municipal Directory. The following results were noted:
a. Bell Canada would require 53% more time to capture the address information at
the lower municipal level and in more densely populated areas, up to 93% more
time;
b. The 9-1-1 access charge of $0. 32/month to telephone subscribers would not cover
the additional cost; and
c. The "rollout" to the unserved portions of Ontario would be severely delayed.
1.3 The introduction of competition for the provision of local service means telephone
subscribers will be able to transfer their current telephone numbers from Bell Canada to
other local exchange carriers throughout Ontario based on the rollout of Local Number
Portability. As this portability becomes available, emergency agencies will not be able to
rely upon what telephone exchange the telephone number has originated from to dispatch
emergency vehicles and therefore, the caller's address will become even more important to
the successful delivery of9-1-1 calls and in some cases, the saving of human life.
1.4 Bell Canada has commented that beyond requirements for 9-1-1 PERS, Provincial Inquest
Recommendations in recent years have recommended that duplicate street names as well as
similar sounding street names within one jurisdiction can be a problem for emergency
vehicle dispatching.
1.5 Durham Regional Police and Bell Canada have been working to move Durham Region to
the full 9-1-1 PERS platform, but until the duplications are eliminated, this cannot happen.
At the request of Durham Regional Police, Bell Canada re-examined the factors that
necessitated continuation of mapping municipalities with unique, non duplicated
addressing and it has been determined that staffing levels and 9-1-1 system design preclude
any change in the Bell Canada process. Therefore, it is necessary to eliminate duplicate
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REPORT PD-06S-0l
PAGE 3
street names or number ranges within a municipality before 9-1-1 PERS can be
implemented.
This places a great burden on amalgamated municipalities such as the Municipality of
Clarington and the new City of Toronto. It is Staff's understanding that no exceptions
from the new 9-1-1 PERS emergency phone system have been made. Withdrawing from
the new 9-1-1 PERS emergency phone system is not an option with Clarington's growing
population. The risk to the health of residents would be too great.
1.6 The new system is scheduled to start up at the end ofthis year and so decisive choices
must be made soon. Staffrecommends consulting residents as soon as possible regarding
the choices for renaming of the duplicate streets with some suggested choices listed in
Attachment 1 to this report.
1.7 On April 23, 2001, Mr. Ian Wilson, the Durham Regional Police Service Communications
Supervisor and Representative for 9-1-1 Mapping, appeared before Council as a delegation
to General Purpose and Administration Committee. He gave a presentation on the new
911 PERS emergency telephone system and its need for the elimination of duplication
among street names. Council subsequently approved a recommendation that states:
"THAT the delegation ofIan Wilson be referred to the Planning Department to
report in an expedient manner."
2. PROPOSED PROCESS
2.1 Selecting Streets to be Renamed
Street name change is a traumatic experience for those affected and so it is suggested that
where there is name duplication the street with the largest number of properties affected be
permitted to retain its name. Staff does recognize that usually Bowmanville, Courtice and
rural streets will be left untouched and that Newcastle Village, Orono and the hamlets'
streets will bear the brunt of these changes. However, from a Clarington-wide perspective,
this approach will lower as much as possible the number of businesses and homes affected.
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REPORT PD-06S-01
PAGE 4
2.2 Approaches Not Recommended
Staff has considered a number of possibilities for eliminating duplication of property street
addresses. Two approaches which are not recommended are as follows.
i) Different Street Address Number Ranges
The concept of assigning different street address number ranges to streets with the same
name has problems. Changes to numbers only, means that the different number ranges
have to be very distinct, only "multiples of 1,000" ranges are acceptable. Clarington has
two (2) street numbering grids (Darlington and Clarke) with the concessions demarcated
by "multiples of 1,000" that cover the whole municipality. There are two (2) problems
with this approach. The duplicated streets cannot be in the same concession. In
Clarington, there are three (3) duplicated streets that are in the same concession. In
addition to the cost of changing addresses for the personal/business contacts, there would
be a cost for new street numbers to be mounted on the homes. All of this makes the
different street address number ranges concept very problematic.
ii) Locality Prefix
The concept of using a "locality prefix" is not recommended since this small change
might allow some people to think their street name has not really changed after all and
they would not make the necessary adjustments or correctly identifY the street quickly in
an emergency. Visitors to Clarington would not understand the special significance of
the locality prefix and would likely omit it altogether when phoning in an emergency. As
well, "Bowmanville-Centre Street", "Hampton-Temperance Street" are just two examples
of how unwieldy Clarington's new street names could get.
2.3 Proposed Approach Using New Street Names
New and very different street names, although sounding "out-of-place" at first, would not be
confused with the former street names. Appropriate names would be from the Clarington
Available Street Names List and so they would all be "Regionally pre-approved" and they
could effect a quick change. Possible names are identified in Attachment 1. Three (3)
alternatives for selecting names are identified below:
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REPORT PD-06S-01
PAGES
i) Names that are Variations of Duplicate Names
Staffhas tried to retain the connotation of some of the duplicate names. These possible
street names are at the Region for "pre-approval". Staff suggests that these names be
considered as a possibility for eliminating duplication.
ii) War Dead and Veterans' Names
It is the "Year of the Volunteer" and our new street naming policy makes the use of war
dead names a fIrst priority and the use of veterans' names a second priority. All war dead
and veterans' names are from the Clarington Available Street Names List and are
classified as to the general locality of the individual within Clarington. Staff has matched
these localities with the localities of the duplicate streets where possible. Staff suggests
that war dead and veterans' names be considered as a possibility for eliminating
duplication,
iii) Names with Historical Connotations for Specific Localities
Within the Clarington Available Street Names List there are a few names which have
been in the above list for many years and presumably, have historical connotations. The
Curator of the Bowmanville Museum and the Curator of the Clarke Museum & Archives
have supplied historical names for hamlets in Darlington and Clarke, respectively, and
these possible street names are at the Region for "pre-approval".
A change in street names does mean that street address numbers could remain the same.
2.4 Public Information Sessions
Staff will hold Public Information Sessions to give residents the opportunity to express their
opinions on the street name changes. Mr. Ian Wilson and Bell Canada representatives
would attend if given sufficient notice. Out of these sessions staff would hope that residents
would understand the necessity of the change and help in selecting a preferred street name.
Staff proposes to hold six (6) Public Information Sessions (Council to be advised of details
when confirmed) as follows:
. Hampton
. Haydon/Enniskillen
. Kendal
. Newcastle Village
. Newtonville
. Orono
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REPORT PD-06S-01
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2.5 Highway lIKing Street
The elimination of duplication along all of Highway 2lKing Street throughout Clarington is
particularly difficult given the concentration of business on this thoroughfare Staff intends to
bring forward a proposal in the fall ofthis year dealing with this situation.
3. CONCLUSIONS
3.1 Pending Committee and Council's approval of the recommendation contained within this
report, Staff will proceed with the Public Information Sessions in the sununer and fall of
this year.
Respectfully submitted,
Reviewed by,
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Franklin Wu, M.C.I.P., R.P.P.
Chief Administrative Officer
Bin Newell
Acting Director of Planning and Development
BR*LT*BN*sh
11 June 2001
Attachment
- Proposed Street Name Changes
Interested parties to be notified of Council and Committee's decision:
Mr. Ian Wilson
Communications Supervisor
9-1-1 Mapping
Durham Regional Police Headquarters
77 Centre Street North
Oshawa, Ontario
LlG4B7
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