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ON: AD04-01
THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON
Meeting:
General Purpose and Administration Committee
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File # f / /
Res. # GIll -f2)J-~ I
Date:
Monday, February 19,2001
Report #:
ADMIN 04-01
FILE #:
By-law #
Subject:
MUNICIPAL PERFORMANCE MEASUREMENT PROGRAM
RECOMMENDATIONS:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report ADMIN 04-01 be received for information.
1. BACKGROUND:
1.1 In October 2000, the Minister of Municipal Affairs introduced a Municipal Performance
Measurement Program (MPMP) which requires all municipalities in Ontario to report to
their citizens a Performance Report Card by June 30, 2001. Specifically, the Ministry
identified nine (9) service areas requiring data for 35 selected performance measures.
(see Attachment # 1)
1.2 Of the nine (9) service areas, sewage, water, police and social services fall under the
jurisdiction of the Region of Durham and therefore will not be addressed by Clarington.
The remaining five (5) service areas, ie. garbage, transportation, fire, local govemment
and land use planning will be reported by Clarington. It should be noted that these five
(5) service areas do not cover all the services we deliver in Clarington.
2. COMMENTS:
2.1 Although the MPMP Program was announced in October 2000, details of the program
requirements were not made available to municipalities until late December. In an effort
to comply with the June 30, 2001 deadline, many staff have attended two separate
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REPORT NO.: ADMIN 04-01
PAGE 2
training seminars in order to fully understand the detailed requirements of the Program
which contains detail definitions, formula, and numerous forms and schedules for data
entry, most of which are to be tied to the 2000 Financial Information Return (FIR).
2.2 Works are now underway to tackle this complex and time consuming project. To ensure
consistency in assembling data and subsequent entry, a staff committee has been
established comprising of the Chief Administrative Officer, the Treasurer, the Deputy
Treasurer, the Directors of Public Works, Planning and the Fire Chief. The Deputy
Treasurer will assume the responsibility of a project manager due to her familiarity with
the details of the Financial Information Return .(FIR). This project team tentatively
targeted April 30, 2001 to complete the data entry and to complete the Report Card before
June 30, 2001 as required by the Ministry. At this time, staff are leaning towards
providing the Report Card first to Council in mid June and then distribute it to the
citizens in conjunction with the release of our next issue of Clarington Today in late June.
2.3 It has been pointed out earlier that the Provincial mandated service areas do not cover all
the services provided by Clarington to its citizens. For example, recreational services,
by-law enforcement, animal services, school crossing guards, park maintenance etc. are
not required to be reported under the MPMP. Notwithstanding, we expect these services
will be added to the Program in the future. In anticipation of this, we will simultaneously
work on the performance measures for these services. Ideally, staff would like to report
on all services by June 30, 2001. However, given the limited time available between now
and June 30, 2001 and given the complexity and tedious nature of this task, the staff
committee would barely be able to handle the works related to the five (5) mandated
service areas of fire, planning, transportation, local govemment and garbage. As for the
remaining service areas, we have tentatively set a target date for reporting before the end
of2001.
Respectfully submitted,
1004
REPORT NO.: ADMIN 04-01
PAGE 3
U t\ca&~
Franklin Wu, M.C.I.P., R.P.P.,
Chief Administrative Officer
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1005
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ATTACHMENT NO I
MUNICIPAL PERFORMANCE MEASUREMENT INFORMATION
REPORTING CATEGORIES
Garbage (Solid Waste Management)
1. Operating costs for waste collection per ton or per household.
2. Operating costs for waste disposal per ton or per household.
3. Operating costs for recycling per ton or per household.
A municipality providing information under items I, 2 or 3 shall provide the information on a per
household basis only if the information is not available on a per ton basis.
4. Test results for solid waste disposal sites.
5. Number of complaints concerning the collection of garbage and recycled materials per
ton collected or per 1,000 households.
6. Percentage of residential solid waste diverted for recycling and tons of solid waste
recycled. "
7. Percentage of industrial, co=ercial and institutional solid waste diverted for recycling
and tons of solid waste recycled.
Sewage
8. Operating costs for collection of sewage and stormwater per kilometre of sewer line.
9. Operating costs for treatment and disposal of sewage and stormwater per cubic metre
treated.
10. Number of sewer-main backups per kilometreof sewer line.
11. Test results for sewage treatment operations.
12. Number of hours when untreated or partially treated sewage was released into a lake or
natural water course.
Water
13. Operating costs for water treatment per million litres of water treated.
14. Operating costs for water distribution per kilometre of distribution pipe.
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15. Percentage of water produced that is not billed.
16. Test results for water treatment and distribution systems.
17. Number of breaks in water mains per kilometre of water main pipe.
18. Number of days when a boil-water advisory issued by the Medical Officer of Health and
applicable to a municipal water supply was in effect.
Transportation
19. Operating costs for paved roads per lane kilometre.
20. Percentage of paved lane ki10metres rated adequate.
21. Operating costs for unpaved roads per lane kilometre.
22. Operating costs for winter control maintenance of roadways per lane kilometre.
23. Percentage of winter-event responses that meet or exceed municipal road maintenance
standards.
24. Number of conventional tranSit passenger trips per person in the service area.
25. Operating costs for conventional tranSit per regular service passenger trip.
Fire
26. Operating costs for fire services per $1,000 of assessment.
27. Total dollar losses due to strUctural fires, averaged over three years, per $1,000 of
assessment.
police
28. Operating costs for police services per $1,000 of assessment.
29. Percentage of cases cleared for the following Statistics Canada categories: violent crimes;
property crimes; other criminal Code crimes (excluding traffic); Criminal Code traffic;
drugs; crimes under other federal statutes.
Local Government
30. Operating costs for municipal administration as a percentage oftotal municipal operating
costs.
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31. Operating costs for members of council per capita and as a percentage of total municipal
operating costs.
Land-Use Planning
32. Number and percentage of new lots approved that are located in settlement areas.
33. Percentage of designated agricultural land preserved.
Social Services
34. Percentage of persons receiving Ontario Works assistance that participated in
welfare-to-work activities.
35. Percentage change in the number of people receiving social assistance.
A municipality providing information under items 34 and 35 shall provide it in respect of the
geographic area designated for that municipality as a delivery agent under the Ontario Works
Act. 1997.
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