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Home My WebLink AboutCS-02-01 , THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON REPORT Meeting: General Purpose and Administration Committee File # _J15~ Date: January 22, 2001 Res. #0/ft-08S-Q f Report #: CS-02-01 By-law # Subject: 2000 AQUATICS PROGRAM SUMMARY Recommendations: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report No. CS-02-01 be received for information. 1.0 BACKGROUND 1.1 Report CS-02-01 has been prepared for Council's information to provide a status report regarding the Aquatics Instructional and Recreational Swim Programs. 1.2 The Community Services Department offers recreational swims as well as operating a number of Instructional Swim programs throughout the year. Sessions are divided by the season as Winter, Spring, Summer and Fall. 1.3 During the Winter, Spring and Fall periods, programs are offered at the Clarington Fitness Centre and Courtice Community Complex. In the summer, a number of Instructional and Recreation Swim Programs are offered at the Newcastle Lions Outdoor Pool and the Orono Outdoor Pool. 1.4 The Community Services Department hires approximately eighty (80) part-time aquatics employees over the year to provide qualified instruction and supervision of the recreational programs for the participants. Each instructor must be certified by the National Lifeguard Society and must qualify every two years to maintain their positions. This re-qualification includes both theory and in-water sessions. Over the past number of years, the Community Services Department has also hired a number of teaching assistants who provide in-class assistance to our staff for multilevel and large classes. This teaching assistant program has proved to be valuable to the Municipality in providing a qualified instructor base for new staff placements. ..../2 806 REPORT NO.: CS-02-01 PAGE 2 1.5 In 1999, the Community Services Department purchased the CLASS Computerized Registration Program, which permits relatively easy access to valuable registration information. In addition to registration and customer service efficiency, this access permits staff to evaluate effectiveness and efficiency of the programs being offered. 1.6 The attached chart (see attachment #1) is an overview of participants which allows staff and Council the opportunity to compare the aquatics program over a four (4) year period between 1997 and 2000. 2.0 COMMENT 2.1 Staff schedules classes to maximize the available pool time in order to offer flexibility for registration and in order to offer variable class times. With the CLASS software, staff also has the ability to predict trends based on previous year registrations and are proactive in scheduling required classes to meet the needs of the residents subscribing the instructional programs. In most cases, the cancelled classes are replaced with more popular classes where a high demand is experienced. When classes are cancelled due to low registration, staff makes every effort to accommodate the participants in alternate classes, offer different times, or transfer the participant to the other aquatics facility. While most participants are placed in a class or in a multilevel instructional class, some simply cannot be accommodated. Those participants are offered credits for the next session and are given advance priority for the next session. 2.2 The Winter 2000 Instructional Swim registration was the first complete registration to be conducted on the CLASS Computerized Registration Software. 2.3 At the conclusion of the Spring 2000 registrations, staff noticed an increased registration and subsequently increased revenues. In addition, Summer 2000 registrations are in excess of Summer 1999 registrations. 2.4 The Community Services Department would partially attribute last year's increased registration to software efficiency by permitting registration staff quick customer service access and placement to alternate classes, thus satisfying customer demand for program placement. 2.5 By comparison, 2000 spring registration increased by 15% over the same period in 1999; and, 2000 summer registration has exceeded the previous year by 69%. In essence, over a period of four (4) years between 1997 and 2000, participatory levels in aquatics increased by 63.5% and this increase has been accommodated within current staff resources. (See attachment #2). ..../3 807 REPORT NO.: CS-02-01 PAGE 3 2.7 This growth averages 17.6% annually, which far exceeds residential growth within the municipality. (Clarington's five-year growth between 1996 and 2001 was 6.4%). The Community Services Department is optimistic this pattern will continue to increase in future years. Respectfully submitted, Reviewed by, , I , I i- Joie!1ti P. Caruana Dir~Lor of Community Services JPC/BRT/TLlpg ()r Franklin Wu, M.C.I.P., R.P.P. Chief Administrative Officer 808 REPORT NO.: CS-02-01 PAGE 4 1997 1998 1999 2000 Attachment #1 Four-Year Summary of Registrations 1997 - 2000 By Season Winter 549 1020 1043 979 S rin 896 1535 1603 1837 Summer 396 459 621 1052 Fall 1519 1705 1481 1627 2000 1500 1000 500 o Winter Spring Summer Fall 809 Totals 3360 4719 4748 5495 11I1997 .1998 D 1999 [J 2000 ~ ~ REPORT NO.: CS-02-01 8000 7000 6000 5000 4000 3000 2000 1000 o Four Year Summary of Annual Registrations 1997 - 2000 1997 1998 1999 2000 810 PAGE 5 Attachment #2 1-- Actual I