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HomeMy WebLinkAboutCOD-013-02 , ,. ClNilJgron REPORT CORPORATE SERVICES Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE Date: March 4, 2002 ~/:. I II File#: /1.... ~ , ./'/7 C. By-law #: ..., ." /--.. Report #: COD-013-02 Subject: CORPORATE ADVERTISING RECOMMENDATIONS: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1, THAT Report #COD-O 13-02 be received; 2. THAT Council approve the recommendations as presented at the conclusion of Report COD-013-02. 4~ Submitted by: ~~arano Director of Corporate Services duuJZQ~~ Reviewed by: Franklin Wu, Chief Administrative Officer CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T 905-623-3379 F 905-623-0584 V2.t2 '. , REPORT NO.: COD-013-02 PAGE 2 BACKGROUND The intent of this report is to review the existing program in order to assess its effectiveness relative to achieving the goals of the corporate marketing strategy. Clarington is viewed as one of the most progressive municipalities in Durham Region (and perhaps the GTA) in its use of available media to promote itself. The 2002 marketing strategy, the anticipated end product of this report, will consider the use and mix of different media (print, broadcast and Internet) to promote the services and opportunities of the Municipality of Clarington. Being perceived as progressive means that the Municipality must continue to be proactive in identifying opportunities through which it can promote itself. 2001 PROGRAM Local advertising, although significant, is only part of the complete promotion program and associated budget (approximately 65%). The corporate promotional strategy also considers tourism development and promotion, municipal events and economic development. This report is focusing attention on the local aspect of the corporate strategy only. Municipal advertisements appear in the two resident newspapers - The Canadian Statesman (owned by Metroland) and the Orono Weekly Times. By identifying the publication(s) to be used, the Municipality is able to focus its efforts on keeping the public informed and up to date. The current program works on a bi-weekly publication schedule (with copy material due to the Communications & Tourism Office by the Wednesday before the desired publication date), As the Communications & Tourism Office creates all municipal advertisements in-house, they are consistent in format and presentation of information, which is important in being readily identified, by the public, as municipal information. Initially, the local advertising program experienced some "growing pains" but it has operated without significant barriers or problems for more than a year and a good working relationship that has been established with both publications. The municipal web site is a strong part of the marketing and promotion strategy. One of its functions is to augment the Municipality's requirement to keep the public informed. In 1997 (the web site's first full year) the web site received fewer than 100,000 visitors (hits). As of the end of 2001, approximately 3.8 million visitors were recorded. As we continue to grow and attract 1213 REPORT NO.: COD-013-02 PAGE 3 interest from beyond the Municipality's boundaries, the strategic importance of our online presence will heighten. The use of on-air/broadcast media (Le. radio and television) has been sporadic and inconsistent. It has been used, traditionally, to promote major events within the Municipality (e.g. the Backyard Festival, the Mayor's Seasons Greetings). The reach of this media extends beyond the boundaries of Clarington and, indeed, the Region of Durham. For example, for tourism promotion and development this is an important consideration when looking to expand the reach of present promotion vehicles such as the Clarington Visitors Guide. 2002 PROPOSALS To ensure effective use of the established advertising/promotion budget, staff has participated in meetings with representatives from Metroland Publishing (Canadian Statesman/Clarington This Week) and CHEX TV. Both have presented proposals for consideration. The proposal from Metroland consists of the Municipality booking 52 weeks of advertising space up front. With this commitment, Metroland will guarantee that page two of the Canadian statesman will be reserved for the Municipality's use. The weekly cost of a full-page of the Canadian statesman is $ 2,046.80. The following table summarizes the opportunities that can be negotiated with Metroland. 1/2 a e for 26 weeks = $26,608.84' 1/2 a e for 52 weeks - $ 53,216,80 Full a e for 26 weeks - $ 53,216.80' Full a e for 52 weeks - $ 106,433,60 . NOTE: Page dedication (pg. 2) may not be guaranteed for a commitment of less than 52 weeks. The Municipality also prints its local information advertisements in the Orono Weekly Times. Use of the Times will continue where the information to be presented is of specific interest to the Orono community. In this way, it will continue to have a role in the Municipality's advertising program. A broadcast proposal was submitted by CHEX TV, which offers an extensive schedule of on-air promotion for the Municipality. The schedule includes an average of 38, 30-second spots each week for 52 weeks (approximately 1,976 spots/year). These spots would be produced seasonally (Le. 4 times per year) allowing the Municipality to pick and choose the 1214 REPORT NO.: COD-013-02 PAGE 4 events, activities and facilities to be promoted. This proposal has an estimate annual cost of $ 60,000 including all production expenses. If the Municipality chooses to accept this proposal, CHEX TV agrees to provide four occasions during which 2-minute vignettes (infomercials) will be broadcast - for a period of no less than two weeks, 4-times per year - at no cost. The content of the vignette is at the total discretion of the Municipality and can be used to inform and promote the successes of the municipal organization. This aspect of the CHEX proposal has an airtime equivalent value of $ 15,000.00. Also, it should be noted that CHEX's parent company, Corus Entertainment, owns the AM/FM radio station (Talk 1350 AM and Energy 94,9 FM). This could mean that radio airtime may also be made available to the Municipality. A second broadcast proposal was received from Taalwood Media Services. This proposal consists of a set time slot for a period of no less than 52 weeks. The format and content of the 2-minute vignette style infomercials is up to the Municipality and would be taped weekly. The proposal has suggested that these infomercials would air every Monday evening at (approximately) 6:58 PM. The proposal suggested that the airtime would be on CHEX TV Durham, the Taalwood representative was asked to provide written confirmation from the television station that they are in aware of the parameters of this proposal. This confirmation was to be sent from CHEX directly. Although the Communications & Tourism Office has received an email from Taalwood indicating that discussions have been held with the television station but, as of the writing of this report, there has been no correspondence (letter or email) received from CHEX. The bottom-line investment for this proposal is $ 59,280.00 (not including applicable GST). For clarity, the substance of both broadcast promotion proposals is summarized on the following table. CHEX TV DURHAM TAALWOOD MEDIA SERVICES Average of 38, 30-second airings per week. Approximately 1,976 air times er ear estimated at 988 minutes 4 separate productions done by season per year. Studio facilities available and locations can vary at the discretion of the Municipality. Promotions would be somewhat generic to cover a longer period of time (12 weeks) 1, 2-minute vignette per week. 52 airings per year (estimated 104 minutes of air time 52 productions done weekly. Locations for productions can be varied. Promotions would be more specific and current as a result of weekly tapings. 1215 '.., REPORT NO.: COD-013-02 PAGE 5 CHEX TV DURHAM TAALWOOD MEDIA SERVICES 4 2-minute vignettes to air a total of 8- weeks per year provided to the Municipality at no cost based on minimum investment reauirements. Access to other broadcast vehicles such as Discover Durham and First Take with Dan Carter Financial Investment (GST not included): Financial Investment (GST not included): $ 60,OOO/year (including production costs) $ 59,280/year $ 1, 153.84/week or $ 1,140.00/week $ 30.36/30-second spot Staff Investment: Staff Investment: Staff would be required to develop Staff would be required to develop copy and suggest shoot locations to copy and suggest shoot locations to the production team from CHEX. the production team. This would be a Productions are to be done quarterly weekly requirement for staff relative to and staff involvement is negotiable. providing the appropriate copy CHEX personalities could, on request, material. provide the on-air voice requirements. The bonus quarterly vignettes would be done as a seDarate entitv (no cosO. RECOMMENDATIONS The Municipality is "Leading the Way" in its strong and proactive approach to keeping its citizens informed. To continue this path, the Municipality must review and modify its marketing mix (use of various media) regularly to ensure that the residents and businesses of Clarington are up to date regarding issues, services and opportunities of interest. The proposals received by the Communications & Tourism Office gives the Municipality of Clarington new venues to communicate their message. The following recommendations are submitted to Council for consideration: 1 ) THAT the Municipality of Clarington revises the corporate advertising policy to include broadcast media - specifically television and radio - in addition to print. 2) THAT Council approve the proposal from Metroland (Canadian Statesman) as the primary print media to carry the Municipality's local advertising and information promotions. Approval of this recommendation will result in cost savings to the Municipality on the household distribution of municipal publications such as the Community Guide and 1216 '- REPORT NO.: COD-013..o2 PAGE 6 Municipal Directory. This also guarantees that all municipal information will be printed on page 2 ofthe Canadian Statesman. The Orono Weekly Times will continue to carry municipal advertisements on an ad hoc basis. Advertisements and media releases that are of Clarington-wide and/or Orono interest will continue to be sent for publication. No specific page location is being requested. 3) THAT Council approves the proposal submitted by CHEX TV Durham. The proposal received from Taalwood Media Services presents new opportunities for the Municipality; the CHEX proposal appears to provide a greater return on the financial investment. In addition to more than 900 minutes of airtime, the CHEX proposal also provides an additional $ 15,000 of airtime value in the form of quarterly, 2-minute vignettes. 4) THAT Council approves the mix of print and broadcast media to be implemented for the balance of 2002. Canadian Statesman & CHEX TV Durham for 52 weeks (April 1 - December 31,2002). 2002 budget implication - Canadian Statesman @ $ 2,046.80/week x 33 weeks = CHEX TV @ $ 1, 153.84/week x 33 weeks = TOTAL INVESTMENT = $ 67,544.40 $ 38,076.72 $ 105,621.12 5) THAT the Corporate Services Department - Communications & Tourism 2002 corporate advertising budget be adjusted by $15,000 to total $150,000 to provide for the total corporate advertisement, including the enhanced municipal advertisement requirements, 6) THAT Section 5, Paragraph 5.06, of the Purchasing By-law 94-129 be waived. 7) THAT the new Corporate Advertising/Promotion plan be effective April 1 , 2002 and be reviewed annually during the budget process. 1217