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HomeMy WebLinkAboutOPD-005-02 if; , ClaLe u REPORT OPERATIONS DEPARTMENT Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE Date: March 25, 2002 t;fll1-lcf5"-O ;;L Report #: OPD-005-Q2 File #: J-/ I By-Law #: Subject: Who Does What Review Stage II Review Recommendations: 1. THAT Report OPD-005-02 be received for information; 2. THAT the 'Who Does What" Stage Two Report be endorsed subject to the comments contained herein; 3. THAT the "Public Works Department Officials" continue to be the forum for the implementation strategy phase and ongoing review of operational efficiencies; 4. THAT the "Public Works Department Officials" identify a critical path to implement efficiencies at the Regional and Municipal level and; 5. THAT Council authorizes staff to enter into negotiations with the Region for use of the Region of Durham Orono Work Depot and report back to Council; and 6. THAT a copy of the Report OPD-005-02 along with Council's direction be forwarded to the Region of Durham FORTHWITH Submitted by: N cy Tay r, ,B. ., CA D;~:'L A,S. Canne a Direelor of Engineering 8il " REPORT NO.: OPD-005-02 PAGE 2 BACKGROUND On January 16, 2002, the Joint Works and Finance and Administration Committee of the Region of Durham approved Report 2002-J-5 entitled Public Works Officials 'Who Does What" Committee-Stage II Review. One ofthe recommendations included in this report is as follows: "THAT this report be forwarded to all local Area Municipalities for review and comment, with all comments to be received by March 29, 2002." A copy of the report is attached. (Attachment One) Clarington staff has participated in extensive meetings throughout 2001 with staff of other local municipalities, as well as staff from the Region of Durham. Clarington staff participating included the Director of Operations, Director of Engineering, Director of Finance, Accounting Manager and the former Director of Public Works. The purpose of the Public Works WOW Committee is to determine how to improve upon and carry out changes to service delivery in order to provide better, more efficient and effective service and at less cost to the taxpayer. The Stage II review focused on eleven (11) specific areas as identified in Stage I. The areas of business case development were limited to those approved in Stage I including the proposed option. The business cases were intended to establish whether to proceed to implementation or indicate that it is not recommended to proceed. Deloitte and Touche were awarded the contract to carry out five (5) of the business cases with participation of area municipal staff. The balance of the business cases were carried out by the committee, with the assistance of Ainslie Wood of Wood-Sloan Inc. As noted in the Regional report, the City of Oshawa elected not to participate in the Stage II review. 822 ,. REPORT NO.: OPD-005-02 PAGE 3 The business cases prepared by Deloitte and Touche include Roads Network Rationalization, Regional Roads Maintenance, Depot Rationalization, Solid Waste Collection and Engineering Development Approvals. Business cases prepared by the committee include Weed Control Act Enforcement, Road-Related Permits, Vehicle/Equipment purchasing, Standardization of Charge backs, Forum for Ongoing Review and Lead on Infrastructure Projects. Comments on each of the business cases will follow. ROADS NETWORK RATIONALIZATION In summary, over the past two years, the Who Does What Committee reviewed the existing Regional and Area Municipal road network. A series of Regional roads, whose current and anticipated future use is such that Area Municipal rather than Regional ownership would be most appropriate, formed the basis of the business case. Transfers from the Region to Area Municipalities are being done to transfer roads, which are no longer regional in their use, to the appropriate jurisdiction. The objective of the Roads Network Rationalization Business Case, in summary, is to align the accountability and control of road segments with the most appropriate jurisdiction such that Area Municipality or Regional needs can best be met. The change in spending priority is referred to in the report as "reprioritlzation". This means that jurisdictions receiving road segments from the Region may change the magnitude or timing of capital expenditures in order to meet local needs. Figure 3.1 Proposed Road Assumptions (Attachment No,2), details the proposed transfers between the Region and the Area Municipalities. 82:3 - REPORT NO.: OPD-005-02 PAGE 4 Two transfers affect the Municipality of Clarington: Road From Rossland Road Townline Road (known as Pebblestone Road in Clarington) To Courtice Road Transfer Municipality of Clarington to Region Main Street, Orono Taunton Road South Limit of Main Region to Municipality of Clarington The Stage II Review Business Case supports the rationalization of the road network and the above transfers. Region of Durham Report 2000-J-5 recommends that a detailed Implementation Strategy Report be prepared. In preparation for the Implementation Strategy, our Engineering Consultants Totten Sims Hubicki, prepared a preliminary review to determine the existing condition of the road, roadside environment, required improvements and estimated improvement costs for Main Street. An evaluation was conducted by dividing Main Street into five (5) Sections. The estimated costs for improvements are detailed in as follows: Section 1 - Hwy, 35/115 to Somerville Drive General Maintenance Section 2 - Somerville Drive to Station Street $ 740,000 Section 3 - Station Street to Mill Street $ 120,000 Section 4 - Mill Street to Millson Hill Drive $ 800,000 Section 5 - Millson Hill Drive to Taunton Road General Maintenance The total estimated cost for the preliminary capital improvement requirements is $1,660,000. These costs must be weighed against the ownership of the road. Over and above the impact of reprioritization, the additional financial impact on the Region and the Area Municipalities results from a change in use or "repurposing" of roads such as Rossland Road. The ultimate objective in the transfer of Rossland Road (Pebblestone Road in Clarington) to the Region is to change its use to a major regional arterial route. : 824.. ,. REPORT NO.: OPD-005-02 PAGE 5 REGIONAL ROADS MAINTENANCE The objective of this business case is for the Region to retain ownership of the road network and the daily maintenance would be outsourced to the area Municipalities. The Region would make payments to the area Municipalities for the maintenance services provided. In Clarington, there would be 320 lane kilometers of Regional Roads that the Operations Department would maintain. Staff are receptive to the transfer of these operational responsibilities since the existing level of service for summer roadside maintenance provided by the Region is somewhat less than our municipal level of service especially along sections of Highway Two and Waverley Road. With regard to the winter maintenance function, the Municipality would assume the Region's winter maintenance routes with the responding staff resources being reallocated to the Municipality. Staff has questions as to the supervision and inspection of the regional roads once they are under a maintenance agreement with the Municipality and will require further dialogue with the Region in terms of road inspections and levels of service. With the transfer of road maintenance functions to the Municipality, Clarington will also receive additional equipment and vehicles to correspond to the additional maintenance activities. As Regional roads will have a higher level of maintenance due to traffic volumes and to main connecting links an extra shift of up to two mechanics may have to be included in the transfer of responsibilities if this business case is implemented. In view of the above it is suggested that a Route Optimization Study be implemented to review and determine effective maintenance routes regardless of any jurisdictional boundaries and at the same time review existing Depot locations and make appropriate recommendations. 825. ^t L REPORT NO.: OPD-005-02 PAGE 6 The Region has identified in the business case, capital funds for new vehicles to address the expanded Waterworks function as well as the transfer of their existing fleet to the various area municipalities. We have not been provided any specific details on vehicle/equipment transfers and have concerns on maintenance and life cycle issues. Staff will have to investigate the condition of all vehicles that may be included in any type of transfer before entering into any agreement. The assumption at the political level that the Committee did not consider the road maintenance business case is false. Staff can tell you that generally all Municipalities felt that the maintenance of Regional roads can create efficiencies in the overall process. The problem that developed. at one of the last committee meetings, was the Region increasing the Waterworks' portfolio due to loss synergy. This is a position that the Consultants had difficulty in defending and one that Clarington and most other area municipalities do not support. The results of the Business Case was not to proceed to implementation. The effect of the increase as necessary for the Waterworks Operations due to the lost synergies with the transfer of the Worksfunctions, offset any savings to be found in this area. DEPOT RATIONALIZATION The objective of this Business Case was to de-commission duplicate Works Depots across the Region. One of the depots recommended for de-commissioning is the Orono Operations Depot on Taunton Road. Staff has investigated the Regional Operation Depot at 3585 Taunton Road, Orono and certainly agree that this would service the current needs of the Clarington Operations Department. During the discussions at the WDW Committee, the Region did indicate the possibility of relocating the Waterworks function from this Depot, which would mean Clarington could utilize all of the space. 826" REPORT NO.: OPD-005-02 PAGE 7 As outlined in the business case, there would be a rental fee charged to the Municipality for the use of the Depot. This is estimated to be between $20,000.00 to $25,000.00 per year plus utilities and general building maintenance. Staff is not recommending the disposition of the Orono Works Depot at this time. The Department can utilize this yard for vehicle and equipment storage, a Parks work area and miscellaneous municipal storage. The annual cost to maintain this building is quite minimal and the building is in fair to good condition. Staff would continue to evaluate in terms of improvements versus the normal life expectancy and recommend appropriate action. If Council accepts this recommendation and the Region is co-operative in finalizing an agreement, the Municipality can dismantle and store the current sand dome at the Orono Municipal Depot saving $45,000.00 from our Capital Program. In this Business Case the Region identifies a third dome to be built with no supporting documentation. Staff will continue to explore with the Region, expansion potential of the domes to realize effective storage and distribution process that would assist in the overall efficiencies of the winter operations in Clarington. Clarington needs to resolve the possibility of the Region's Works Depot within the next three to six months. If we fail to arrive at an acceptable arrangement, Clarington will have to make the appropriate structural and reshingling repairs, which would cost between $60,000.00 to $80,000.00 pending the timing of the tender call. It is recommended that Council authorize staff to enter into negotiations with the Region for the use of the Orono Region Works Depot and to report back to Council. SOLID WASTE COLLECTION This business case investigated the impacts and benefits of consolidating all waste management services at the Regional level. Currently only two municipalities operate their residential waste collection within their existing Operations while the remaining six have independent contractors. Due to the various differences of waste collection contracts across the Region, the earliest implementation date for a one-tier management structure would be 2009, 8 1,7 , ';,.0/ r ~J{.. 'I,' REPORT NO.: OPD-005-02 PAGE 8 The proposed 15% cost savings that was identified in the business case is based on the theoretical assumption that the savings can be achieved through the economies of scale. The 15% savings is based on so many assumptions and needs further study to identify the areas where expenditures can be reduced. Clarington has participated with the Region of Durham on the most recent Request for Proposal for Integrated Waste Collection that includes the three northern municipalities. Discussions regarding efficiencies, enhancements and a possible agreement have been ongoing since December 2001 and a separate report will be forthcoming dealing with this initiative. Clarington is in general support of a one-tier waste management structure that will enhance the waste management program across the Region and improve our waste diversion initiatives. ENGINEERING DEVELOPMENT APPROVALS The objective of the Engineering Development Approvals Business Case is to review the engineering component of the development approvals process and investigate the concept of the Area Municipalities taking the lead for processing engineering development applications, Each Area Municipality and the Region was interviewed to determine the current or "as-is" process. It was concluded that both the Area Municipalities and the Region must carry out a complete and thorough review. The development community feels that the review of engineering development approvals is not customer service oriented. Engineering consultants must travel to multiple locations and must contact multiple stakeholders in the review process. The consultant receives comments from the Region and the Area Municipality at different times. In addition, both the Region and the Area Municipalities have subdivision agreements and unique forms associated with the development approval process. In order to address the issues of multiple locations and points of contact, it was recommended that a one-point of contact (one-window approach) be implemented with the Area Municipality as the lead. This would be accomplished by 828 bL REPORT NO.: OPD-005-02 PAGE 9 establishing a project coordinator. It is suggested in the Stage II Services Report that, "this would not be a new position, but rather a change in responsibilities and emphasis". Further recommendations include enhanced communication between parties and an improved process to communicate changes in design criteria to the development industry. As reported in correspondence to Deloitte & Touche from the Director of Engineering, dated December 13, 2001, it is agreed that the implementation of the project coordinator role will facilitate a number of issues discussed in the business case. However, to be performed properly, it will evolve into a full time position, contrary to the philosophy presented in the Stage II Services Report, which states that the project coordinator role is a change in responsibility and not the addition of a resource. It should be noted that this business case recommendation is an enhancement of service and not a cost reduction issue. WEED CONTROL ACT Currently the enforcement of the Weed Control Act is a Regional responsibility. During the Stage 1 Review, it was identified as one of the activities that could be transferred from the Region to the Area Municipality with potential benefits. In discussion with the Clerks Department and as indicated in the business case, there is no significant benefit in transferring the Weed Control Act enforcement to the area municipalities. The enforcement of the Weed Control Act will remain the responsibility of the Region of Durham to coordinate and administer. ROAD RELATED PERMITS Public accessibility is the main benefit to a one-window approach regarding permit processing. It was determined there would be no financial benefit. Improved customer service could be achieved through customer service enhancements to road-related permitting, as follows: . The Region could provide Area Municipalities with basic information about its road-related permits (Le. processing/contact information and a supply of forms) in the event a local applicant needs a Regional permit, also. 829 l.' :"l \,.i i " ~ L" REPORT NO.: OPD-005-02 PAGE 10 . Similarly, Area Municipalities could provide the Region with basic information about their road-related permits in the event an applicant needs a local permit too. . In the case of over-sized/over-weight load moving permits, the Ontario Good Roads Association, in conjunction with MTO and the Ontario Truckers Association (OTA) is currently exploring the interest and feasibility for a computerized "one-window" province-wide system, that would provide the necessary customer service/accessibility for truckers that the WDW Committee sought to provide inter-municipally. This initiative should be supported and encouraged, and each municipality should participate in the OGRA survey. . Forms could be standardized and printing requirements jointly tendered, thus also enhancing economies of scale. . Requirements could be standardized (I.e. for entrance permits, utility/other consents, etc.), where possible. . Fees could be reviewed with a view to standardization where possible/feasible. VEHICLE AND EQUIPMENT PURCHASING This business case resulted in the support for the concept of cooperative tendering for the purchase of vehicles and equipment across the Region. The Durham Purchasing Cooperative has been very successful in obtaining better prices due to the economies of scale. Some of the initiatives that have proven beneficial to area municipalities include traffic signs, culverts, fuels etc. The challenges with municipal fleet purchases across the Region and area Municipalities include the timing of the annual budget approvals and the standardization of specifications for vehicles and equipment. Clarington will continue to be an active participant with the Durham Purchasing Cooperative on all initiatives and will be willing to meet and develop standards and hopefully produce a further regional opportunity where appropriate. 830 REPORT NO.: OPD-005-02 PAGE 11 ROADS AND INFRASTRUCTURE PROJECTS The WDW Committee during the Stage 1 Review recognized the current practice of municipalities collaborating with one another on construction projects involving two jurisdictions has been implemented and has existed for some time. Specifically, it was determined that there is benefits to having one party coordinate the entire project. Staff is in agreement with the following recommendation as contained in this business case, in maintaining the status quo. Our current practice has the proponent /initiator of an infrastructure project involving more than one municipality, take the lead in the design, supervision of construction and contract administration throughout the project, subject to the agreement of the area municipalities. STANDARDIZATION OF CHARGE BACKS Several recommendations arose from meetings of the Area Treasurers. They are as follows: "THAT the municipalities within Durham Region (including the Region), establish service agreements, including standardized administration fees and labour burden costs, for road-related services in order to provide greater accountability and the Works Officials are requested to detail the service components within the engineering fee structure being performed on another municipality's behalf in order that, with the assistance of the Treasurers, a fee may be established for each engineering service." There are significant differences in the charge backs that currently occur between each area municipality and the Region of Durham, for such things as winter control, spring clean-up, grass cutting, weed control, pavement marking, signage, traffic control, etc. The rates vary due to local conditions, different service levels and historical circumstances. 8S-1 f))'; REPORT NO.: OPD-005-02 PAGE 12 Engineering fees are charged on construction contracts. These also vary significantly due to the variety of services and service levels included and the variety of calculation methods. Clarington staff concurs with the recommendations to address the differences in charge backs through the implementation stage of the WDW Committee proposals. FINANCIAL IMPLICATIONS Detailed financial implications are included in the complete WOW Stage II Services Review Business Case Report dated January 2002 and are summarized overall in the Region's report as attached. Particular implications for Clarington for the four primary business cases will follow. Road network rationalization for Clarington has an average one-time tax increase of 0.21 % averaged over 19 years. This results from the difference between the estimated capital costs Clarington would incur to improve Main SI. at $1,660,000 less the annual savings in maintenance costs as Clarington's number of lane Kilometers to maintain decreases by 0.8 KM. Keep in mind, however, that the capital costs will not, in fact, be spread over a 19-year time frame. There can be a large fluctuation in the tax levy requirements in the capital budget in the years that the work occurs. Clarington would experience a slight decrease on the local levy of 0.55% if the roads maintenance business case were to proceed. This is offset somewhat by an increase on the Regional levy of 0.49% for a net effect of 0.08%. (Once again, this is a 19-year average impact). The slight decrease for Clarington's local levy results from an 8% administrative charge used in the model that the area municipalities would charge the Region for performing the maintenance services on their behalf. This rate could be addressed in order to make the case more feasible. The difficulty with this business case revolves around the increase in the water rates. It is estimated at $9.40 per household in Clarington because it was assumed that water and sewer operations would need to hire staff and obtain equipment to replace 1U2 " REPORT NO.: OPD-005-02 PAGE 13 the effort currently provided by the regional road crews. Creative solutions could be explored in this area. With respect to Depot rationalization, the Deloitte & Touche business case indicates that the local levy for Clarington would decrease by 0.03% averaged over 19 years. This results from avoiding the reshingling of the dome and an assumed sale of the depot. It is Clarington's position that the depot would not be sold as discussed earlier. Discussions regarding costs for solid waste collection are better detailed in Clarington's Report FND-06-02 on the March 25, 2002 General Purpose and Administration Committee agenda. As mentioned above, staff does not support some assumptions included in the Deloitte & Touche report. CONCLUSION Staff supports in principle the findings of the Stage Two Review Report as developed through the Who Does What Review Process. Staff has identified several key issues in each of the business cases that require further investigation during the implementation stage. The financial implications to the Road Rationalization and Road Maintenance business cases will have to be reviewed in more detail to achieve efficiencies and to justify the benefits to either the Region and or Area Municipalities. Clarington is determined to improve upon any level of service that provides better and more efficient and effective service to our taxpayer. Recent examples include the successful partnerships with the Oshawa Transit Commission, the City of Oshawa with the fire dispatch communication system and the Region of Durham with the Integrated Waste program. Ongoing discussions are underway with our Area Municipalities on other initiatives that have been identified outside of the Who Does What Stage Review. 8 r~,-.:'..' '<J\ '," ~-,. REPORT NO.: OPD-005-02 PAGE 14 Attachments: Attachment #1 Attachment #2 WDW Stage II Review Report Proposed Road Assumptions CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1 C 3A6 T (905) 263-2292 F (905) 263-4433 8'34 i'i' Attachment #1 to Report #OPD-0015-02 THE REGIONAL MUNICIPALITY L. JOINT FINANCE & ADMINISTRATION AND WORKS COMMITTEE AGENDA WEDNESDAY, JANUARY 16, 2002 Immediately following the Tri Committee Meeting Emergency Measures Boardroom 605 Rossland Road East Regional Headquarters, Whitby 1. REPORTS Paae No. a) 2002-J-3 Land Transaction Under Separate Cover 1-2 b) 2002-J-4 Architectural Agreements for the Design, Tender Under Separate and Contract Administration of New EMS Facilities Cover 3-8 c) 2002-J-5 Public Works Officials Who Does What' - Stage II Review Earlv Circulation 9 - 47 1f7::-. ('-~'. /f)/ / t':,,-;'":! ,_, ~'~//"i : I" ";'? .1_ ,.''-r'.'''-'_',",' I .~~ . f ...--, ,-,,,~, '" .. r : ~jr:--:--' ~<t:(.s.__ .... ~"," If;' tli :/, 0:~1, j-':-" ~"'-, r." / / " ./ " . <! ';'~ . ';"',',e// !mew\Agendas\Jan16JNT '~l!j!l/C/?A!...:'~ r,~ " .,'ji/;~ ~,:~~. ,... "L/," r", ._",> "'/I"I.;f\,;~,,-.-;r".'~'1 v- ,_ ' - . J; 835 Regional Municipality of Durham To: The Works Committee From: Commissioner of Works Report: 2002.J- 5 Date: January 16,2002 SUBJECT: Public Works Officials 'Who Does What' Committee - Stage II Review RECOMMENDATIONS: a) THAT this report be received for information; and b) THAT this report be forwarded to all local Area Municipalities for review and comment with all comments to be received by March 29, 2002; and c) THAT upon receipt and review of comments from the Area Municipalities, Regional staff reports back to Committees by May 29, 2002 with a summary of input received and proposed next steps. REPORT: Attachment No.1 Public Works Officials Within Durham Region "Who Does What" Services Review - Stage II Review - Executive Summary of Business Case Reports - January 2002 In February 2001, Council authorized a Request for Proposals be issued for the detailed Stage II Review of the earlier Public Works Officials Stage I Report findings. A contract was awarded to Deloitte & Touche in association with Earth-Tech and IMOS, in April 2001. An Interim Report, outlining the status of the Stage II Review, was submitted to Regional Works Committee in September 2001. Public Works Officials "Who Does What" Committee The purpose of the Public Works WOW Committee is to determine how to improve upon and carry out changes to service delivery in order to provide better, more efficient and effective service and at less cost to the taxpayer. The WOW Committee, Deloitte & Touche and Area Municipal and Regional staff resources met frequently over several months to develop the Business Case Report. The City of Oshawa did not participate in the Stage II review. 03 836 ReDort No.: 2002-.1.5 Paae No.: 2 Members of the Public Works WOW Committee are currently as follows: d , . Jack McCorkell, Commissioner of Works, Region of Durham . Brian Skinner, Director of Operations & Environmental Services, Town of Ajax . Judy Avery, Director of Public Works, Township of Brock . Fred Horvath, Director of Operations, Municipality of Clarington . Richard Holborn, Div. Head, Municipal Property & Engineering, City of Pickering . Larry Postill, Director of Public Works, Township of Scugog . Ben Kester, Director of Public Works, Township of Uxbridge . Wayne Hancock, Director of Public Works, Town of Whitby Members also have designated Alternates to attend in their absence. In addition, the Committee is pleased to have expertise and assistance from the Region's Finance Department and Area Municipal Finance Departments, given the emphasis of the Stage II Review on financial analysis. 'c The following staff are Resources and/or Alternates to the Committee who attend WOW Committee meetings: I , 1 Finances Resources and/or Alternates: . Jim Clapp, Commissioner of Finance, Region of Durham . Mary Simpson, Director of Financial Planning, Region of Durham . Greg Kirkbride, Director of FinancefTreasurer, Town of Ajax . Yvonne deWit, CAO, Township of Scugog . Elaine Bellamy, Treasury Services Manager, Town of Ajax . Michael Legge, Treasurer, Township of Brock . Nancy Taylor, Director of Finance, Municipality of Clarington . Lori Gordon, Manager of Accounting, Municipality of Clarington . GiI Patterson, Director of Corporate Services & Treasurer, City of Pickering . Kristine Senior, Manager of Accounting Services, City of Pickering . Kathy McCann, Treasurer, Township of Scugog . Ron Mitchell, Treasurer, Township of Uxbtidge . Ken Nix, Treasurer, Town of Whitby . Denise Pascoe, Manager of Treasury Services, Town of Whitby Public Works Resources and/or Alternates: . Tony Prevedel, Director of Transportation, Region of Durham . Ken Thompson, Director of Environmental Services, Region of Durham . Cliff Curtis, Manager of Development Approvals, Region of Durham . Peter Watson, Manager of Waste Management, Region of Durham . Ted Mortson, Operations Manager, Town of Ajax . Sara Brown, Manager of Engineering Services, Town of Ajax . Thom Gettinby, Deputy Clerk Administrator, Township of Brock . Tony Cannella, Manager of Engineering, Municipality of Clarington . Alex Grant, CAO, Township of Uxbridge 10 837 ReDort No.: 2002-J.5 Pa~e No.: 3 . Ted Rule, Manager of Operational Services, Town of Whitby . Bill Watson, Manager of Development Services, Town of Whitby Susan Siopis, Manager of Transportation Special Projects, acts as Committee Liaison & Project Manager on behalf of Durham Region Works Department. Ainslie Wood of Wood-Sloan Inc., who was retained by the WDW Committee for Stage I of its Review, continues in her role as Committee Facilitator and acts as overall Project Manager for the Stage II Review. WOW Committee Members & Resources have met ten times through completion of this Business Case Report. Agenda and Minutes are prepared for each meeting. In addition, numerous one-on-one meetings have occurred with each Area Municipality and with the Region, throughout this Review, to obtain/clarify information and to strategize on business case methodology and approach. The Business Cases The Stage II Review Business Case Report contains two submissions, as follows: 1) Business Cases prepared by Deloitte & Touche containing the detailed financial and qualitative analyses for Roads Network Rationalization, Regional Roads Maintenance, Depots Rationalization, Solid Waste Collection and Engineering Development Approvals. 2) Business Cases prepared by the WOW Committee containing analyses for Weed Control Act Enforcement, Road-related Permits and Vehicle/Equipment Purchasing, ancillary recommendations, and a report from the Area Municipalities and Regional Treasurers' group on the issue of standardizing chargebacks between and among municipalities for work carried out on the other's behalf. Regional Staff support and endorse the findings of the Business Cases developed by both Deloitte & Touche and the WOW Committee. The Stage II Review has two distinct components separating Business Case development from Implementation Strategy development. This allows for the Business Case recommendations to be considered prior to expending resources on Implementation Strategies. The Stage II Review Business Case Report recommends the following: 1) Road Network Rationalization 'THAT the Business Case rationalizing the existing road network be received and a detailed Implementation Strategy report be prepared.' This business case studied the financial impact and validated the qualitative benefits of realigning the ownership of the road network throughout the Region of Durham 833 11 ReDort No.: 2002-J-5 Paae No.: 4 in an effort to better reflect the nature of usage and interconnectivity throughout the Region as a whole, as proposed in the Stage I Report. The proposal called for a total of 309.95 lane kilometres to be transferred from the Region to the Area Municipalities and 46.58 lane kilometres to transfer from the Area Municipalities to the Region as detailed in the following table: Location: Lane Kilometres To Be Lane Kilometres To Be Assumed By Local Area Assumed By Region-of- Municioalitv- Durham Town of Aiax 31.00 20.33 TownshiD of Brock 13.00 0.00 Municipality of Clarinaton 5.20 6.00 City of Oshawa 176.50 2.80 City of Pickerina 28.85 0.85 Townshio of Scuaoa 23.20 0.00 Township of Uxbridae 0.00 10.60 Town of Whitbv 32.20 6.00 Totals: 309.95 46.58 The Deloitte & Touche study recommends that Rationalization of the Road Network proceed to the implementation strategy phase. 2) Regional Roads Maintenance 'THAT the Regional Roads Maintenance Business Case be received and the suggestions for enhanced co-operative efforts as outlined in the Business Case report be pursued: The Regional Roads Maintenance business case investigated the financial and qualitative aspects of having the maintenance of regional roads performed by the local Area Municipalities. The recommendation resulting from this study, based on the financial analysis, does not support regional road maintenance being done at the local level but instead recommends pursuing optimal operating efficiencies by continuing to review the provision of various services without regard to municipal boundaries or jurisdictions. 3) Depot Rationalization 'THAT the Business Case rationalizing existing Depots be received and a detailed Implementation Strategy report be prepared.' 12 839 ... ReDort No.: 2002-.1-5 Paae No.: 5 The Depot Rationalization business case considered the financial impact and qualitative benefits of rationalizing the existing twenty-two (22) depot locations across the Region by reducing the number of depots to fifteen (15) in the short term. The following locations have been identified as opportunities for action in the near future: For Combining: Ajax Operations Centre and Ajax/Pickering Regional Depot - Ajax Operations Centre operations to be located at the Region's Ajax/Pickering Depot Brock Townships's Sunderland Depot and the Region's Sunderland Depot - Brock's Sunderland Depot operations to be located at the Region's Sunderland Depot Scugog's Port Perry Depot and the Region's Scugog Depot - Scugog's Port Perry Depot operations to be located at the Region's Scugog Depot For Decommissioning: Brock's Beaverton Depot Brock's Cannington Depot Clarington's Orono Depot Scugog's Island Depot Deloitte & Touche has recommended proceeding to the implementation strategy stage with this business case and further recommends that the review continue to allow for the identification of any future opportunities as they arise. 4) Solid Waste Collection 'THAT the Solid Waste Collection Business Case Report be received and preparation of a detailed Implementation Strategy report be deferred until such time as further information is available related to current waste collection initiatives: This business case investigated the impacts and benefits of consolidating all waste management services at the Regional level. The study examined current and enhanced levels of service in diversion and source stream separation. The study determined that there are savings to be recognized under a one-tier system both with current levels of service and future enhanced levels of service. In fact the study indicates that a one-tier system can provide an enhanced level of service at a lower cost than current levels of service in the two-tier system are provided today. Deloitte & Touche recommends proceeding to the implementation study strategy. However, the WDW committee agreed to recommend deferral at this time in order to evaluate the results of waste collection initiatives currently underway. 13 840 ... ReDort No.: 2002.J-5 PaGe No.: 6 5) Engineering Development Approvals 'THAT the Business Case assessing the concept of a 'one-window' approach to coordinating approvals of the engineering component of development applications at the Area Municipal level be received and a detailed Implementation Strategy report be prepared.' As per the recommendations of the Stage I report, the concept of the Area Municipalities taking the lead in processing engineering development applications was investigated. The study resulted in the recommendation to proceed with an implementation strategy being developed for a 'one-window' approach with each jurisdiction providing a project coordination role to allow for one-point-of-contact for the customer while maintaining their current areas of responsibility and accountability. 6) Weed Control Act Enforcement 'THAT the Weed Control Act Enforcement Business Case be received and that no change occur to the current service delivery model.' This business case investigated the possible impacts and benefits of providing this service at the local level as per the Stage I Report recommendations. The review resulted in the WOW Committee's recommendation to continue this service delivery at the Regional level. 7) Road-Related Permits 'THAT the Business Case assessing the concept of a 'one-window' approach to Road- related Permit Applications processing be received and that the WOW Committee facilitate introduction of customer service enhancements as outlined in the Business Case.' As per the recommendations of the Stage I report, the concept of a 'one-window' approach for receiving and processing road related permit applications was investigated. The results of this study do not support a one-window approach; however, the business case does identify several areas where customer service enhancements would improve the permitting process. The WOW committee supports the recommendation to further opportunities in specific areas of permitting. 8) Vehicles & Equipment Purchasing 'THAT the Business Case assessing the feasibility of purchasing vehicles and equipment on a co-operative tender basis be received and that the WOW Committee facilitate the formation of a committee of public works staff to work in consultation with the Durham Purchasing Cooperative to effect the suggestions outlined in the Business Case.' This business case resulted in support for the concept of co-operative tendering for the purchase ,..f vehicles and equipment. The WOW Committee supports the 14 841 Reoort No.: 2002-J.5 Paae No.: 7 recommendation to further this opportunity through development of standard specifications for vehicles and equipment through a staff team working in co-operation with the Durham Purchasing Co-operative. 9) Forum for On-going Review of Road Network Rationalization and Depot Rationalization 'THAT the Public Works Officials' WOW Committee be the forum for on-going review and rationalization of the road network and depot locations to provide a periodic evaluation mechanism for these business programs.' 10) Lead on Infrastructure Projects Involving more than one Municipality 'THAT the proponenVinitiator of an infrastructure project involving more than one municipality take the lead in the design, supervision of construction and contract administration throughout the project; it being pointed out that the current practice of each jurisdiction collaborating with one another would also continue.' 11) Standardization of Chargebacks 'THAT the municipalities within Durham Region (including the Region) establish service agreements, including standardized administration fees and labour burden costs, for road. related services in order to provide greater accountability; and the Works Officials be requested to detail the service components within the engineering fee structure being performed on another municipality's behalf in order that, with the assistance of the Treasurers, a fee may be established for each engineering service.' As requested by the Stage I review, the Treasurers have identified the inconsistencies in the current roads related charges amongst the municipalities (including the Region) and offer some recommendations. Analysis indicated that it would not be equitable to impose standardized fees as the Area Municipalities have different service levels and different labour costs / contractual obligations, However, it is recommended that service agreements be established between the Region and each Area Municipality and between the Area Municipalities if appropriate. Further, it is recommended that the administration fee for the processing of invoices be standardized. It is also recommended that labour burden costs be standardized to the extent possible and be set based on approval in the service agreements. The benefits of standardizing comparable services delivery processes are largely qualitative in nature, The main benefits include identification of the services and explicit service levels; harmonization of fees, including administration and staff costs; accountability between municipalities; and definition of responsibilities. 15 . f542 . ReDort No.: 2002.J-5 Palle No.: 8 Engineering fees were reviewed by the Treasurers who determined that there were wide variations in the processes fDr charging back for service delivery on construction contracts. Some municipality's charge a percentage (10% - 15%) of the total construction costs whereas others charge based on proportionate share of actual invoices received for contracted services. The components to be included within the engineering fee structure also varied considerably along with how the service was performed (Le. in-house, outside cDnsultant, or a combination of both). NEXT STEPS This report recommends that the Stage II report be forwarded to the local area municipalities for review and comment by March 29, 2002. Upon receipt of any comments a further report, making recommendations to Committees regarding future Implementation Strategies; will be prepared for those Business Cases where approval to proceed to the next reporting phase h.as been granted. The Implementation Strategy Report will then be submitted for consideration and direction to proceed with implementation. CONCLUSIONS: As directed by Council in February 2001, the Who Does What Committee along with staff resources from municipal Finance departments facilitated the completion and review of each Business Case as identified in the Stage 1 report. Recommendations related to each Business Case study are noted above. As noted in the recommendations, the results of several Business Case studies warrant the advancement of Implementation Strategies. The attached Executive Summaries provide rationale for each Business Case recommendation. Two copies of The Stage II Review Business Case Report, in its entirety, has been forwarded to each Area Municipality. Additional copies will be made available upon request. Deloitte & Touche staff will be in attendance to present the Stage II Report. As well, Ainslie Wood, who has facilitated this second stage of the process and prepared several Business Cases on behalf of the committee, will be in attendance. . McCorkell, P. Eng mmissioner of Works ~~,. R.I. app, CA ' Commissioner of Finance CAM1/cb 16 843 1.0 Executive Summary This report contains the findings from the development of five business cases that relate to the rationalization of Public Works operations within the Region of Durham and the Area Municipalities. Deloitte & Touche was contracted by'the Region to prepare business cases and implementation strategies based on the areas for review identified in the "Who Does What" Services Review Stage 1 Report, dated May 2000. Deloitte & Touche's expertise was complemented by the road maintenance and solid waste expertise of Integrated Maintenance Operations Inc. and Earth Tech Canada Inc. to ensure that external comparative information was considered. The purpose of the business cases is to assist with the assessment of how best to improve upon, and carry out changes to service delivery in order to provide better, more efficient and effective service and at less cost to the taxpayer. The five business cases covered in this report are: . Roads Network Rationalization . Regional Roads Maintenance . Depot Rationalization . Solid Waste Collection . Engineering Development Approvals Implementation Strategies for approved business cases will be presented in a subsequent report. The City of Oshawa is not an active participant in this, the second stage of the project. In order to assess the full potential impact on the Regional tax levy and the associated impact on the tax burden in each Area Municipality, proxy information was utilized for Oshawa based upon input from a number of sources. Summary of Results Roads Network Rationalization (page 3 of executive summary) Result: This business case demonstrates that the overall cost to the system for reprioritizing (excluding Oshawa) is an average one-time tax increase of 0.01% averaged over 19 years for an average residential household with current value assessment (CVA) of $200,000. This business case demonstrates further that the end cost to the taxpayer, even after road repurposing, is an additional tax increase of 0.26% per average household with CVA of $200,000. Recommendation: We believe that the rationalizatiDn of the existing road network should proceed according to the proposal put forth by the WDW Committee. Regional Roads Maintenance (page 10 of executive summary) Result: The overall result of this business case is a net increase of $10.90 on an average residential home (CVA =$ 200K) that consumes 60,000 gallons of water per year. This arises from an average water user increase of $7.14 in water and sewer rates, in addition to a net general levy average tax increase of $3.76 in the general tax levies. Recommendation: This concept should not be pursued in its current form. " "} 844 17 , , N(';.:irm oj Dw-ham ~Pllhl" UOF!.~ Rarimwli:a,itm 1 , ~ ' , 1- '~ ~ ~ I ! j ,1 I 1 j j 1 \1 ,j I j ;~ I ,I 4 J -1 j , I 4 -~ l 1 ! Depot Rationalization (page 14 of executive summary) Result: This business case demonstrates that the overall benefit to the system is an average one- time tax decrease of 0.03% averaged over 19 years for an average residential household with current value assessment (CVA) of $200,000. This business, case has shown that, on an overall basis, the taxpayer will benefit from the Depot Rationalization process. Recommendation: It is recommended that the Depot Rationalization process be undertaken as proposed. Solid Waste Collection (page 17 of executive summary) Result: The results of this business case demonstrate that overall, the Region can save costs by moving to a one-tier structure. More importantly, the Region can also enhance its current source streams and still operate at a lower cost under a one-tier structure than it could by maintaining its current two-tier structure with current source streams. Recommendation: We recommend that this business case be approved so that an implementation strategy can be developed. ; 'J :,1 -;1 j Engineering Development Approvals (page 21 of executive summary) Result: The review identified the required process changes to achieve a one-window approach with each jurisdiction required to maintain responsibility and accountability for their respective engineering decisions and associated financial control. Our review indicated that all process changes would have a very minor, if any, cost impact, such that a detailed cost analysis was not deemed necessary. ;j j tl ;~ 'J ;~ ,I ., 1 '{ A , J :) ~ ,1 ; ,~ ] ,~ l .j ~ Recommendation: We recommend that this business case be approved so that an implementation strategy can be developed. ;i ,j -~ j -:j .j 1 I 845 18 Rt'f.:hm (ifDllllmlll-[JllbJj~ " or/;\ Rat;mwli:;utimt ~ , . . 1.1, Roads Network Rationalization Business Case Refer to page 25 for the detailed report. Background The objective of this business case is to investigate the financial impact and validate the qualitative benefits of realigning the ownership of the road network throughout Durham, to better reflect the nature of usage and interconnectivity between, and among, the Region and Area Municipalities, as proposed in the WDW Stage I Report. This proposal called for a total of 309.95 lane kilometers to be transferred from the Region to the Area Municipalities, and 46.58 lane kilometers to be transferred from Area Municipalities to the Region. Approach A methodology was developed for this business case that looked at the financial implications of the proposed transfers in terms of: . The capital costs that would now be the responsibility of the jurisdiction receiving the road segment, relative to those avoided by the jurisdiction transferring the road; and . The on-going maintenance costs that would now be the responsibility of the jurisdiction receiving the road segment, relative to those avoided by the jurisdiction transferring the road. Estimates of required capital expenditures were obtained from each jurisdiction, combined with estimates of incremental maintenance costs. In developing the methodology, it became apparent that several other factors had a significant impact on the results of the business case. These included: . Whether or not the City of Oshawa participated in the transfer - the Stage I report proposed 176.5 lane kilometers be transferred from the Region to the City of Oshawa and 2.8 lane kilometers be transferred from the City of Oshawa to the Region; . Whether jurisdictions receiving roads intended to change the timing or extent of capital investment (without changing the type of work to be done compared to the current owners Roads Needs estimates) due to them placing a different priority on the road compared to the jurisdiction transferring the road - we define this as "reprioritizing". . Whether jurisdictions receiving roads intended to make capital investments over and above ordinary levels of maintenance in order to repurpose their use - we define this as repurposing, with the best example being the potential future redevelopment, by the Region, of Rossland Road into a major arterial Regional route. . The extent of possible funding sources for the capital costs, either from development charges or, from the transferring jurisdiction during a "funding window". The Stage I Report had considered the possibility of a funding window until 2004, during which budgeted funds might be transferred between jurisdictions. In view of these factors, a base case was developed for this business case that looked at the total tax impact of transferring and reprioritizing the roads. This was based on the assumption that roads would not be transferred to, or from, the City of Oshawa. In the base case, no funds would be transferred between jurisdictions. Over and above the base case, an incremental tax impact was caicui2t0d in the event that Oshawa does participate in the road transfer process, as well as an Increr.:;;;,Lal tax impact from repurposing. . I . Rt';.:;ml tif D",.ham -PlIhli, U OI'J.~ Rar;mw!i;nrhm J ~i ~. . .' ^. , 1f) .J Financial Analysis Tax impacts have been calculated to demonstrate the one time required change in the tax rate today, in order to meet the funding obligation of each scenario over a nineteen-year period. It is important to note that these changes to the tax rate are based on averages over the period and therefore, on a year-by-year basis, actual funding obligations may vary significantly. The tax impacts are expressed as changes for an average residential home with a current value assessment of $200,000. Refer to figures 1.1 - 1.5 on the following pages. 841 ::::0 RI';;iolt of Om ham -Puh/I( II or"~ Ratwmrlr:lIllOl/ 4 " ~ ' . . . . Figure 1.1 "~~C_r'ifawnDa~~8DnQ~I~frOn1(eiClUiUna~asn~F3~~ _;j:di~ ,. ~~~~!ChliiitJe;$:;''*;!':~~~''''~t';_., '.""90'F"',,'.c,"~,.,,;"~ .,' ;, -~. -, I~",' :,; . - - t~l,', h:/ ,r;~,~~::4~' ::~",:~ - "IonaI~~~_;,- ::LOCaLr;,~~+~r; f>';::":;~"?'~-:-;}:'~:::~~ :, :'::- ,~~ .lif~tE:];"taI:&Ji~",~, 'GeAe'r->:"" "TOtaI~l,,! , ' "era ~ />,}- -- _ _ ~':"':o '. _ _ ,,-~~; "era -~~ --~ '; ra~;~;:;:" " _:".7~",J;j.~~-, Pickering Capital 1$5.57\ $7.94 $2.37 -0.41% 1.115% 0.08% Maintenance {$1.84 $4.11 $2.27 -0.14% 0.59% 0.08'10 Total 1$7.41 $12.05 $4.64 -0.55% 1.74'10 0.16'10 Ajax Capital 1$5.571 $2.63 $2.915 -0.41% 0.29% -0.10% Maintenance {$1.841 ($0.75) $2.59 -0,14% -0.08% -0.08'10 Total 1$7.411 $1.88 $5.53 -0.55% 0.21% -0.18'10 Whitby Capital $5.571 $13.68 $8.10 -0.41% 1.67% 0.27'10 Maintenance $1.841 $1.49 {$0.351 -0.14% 0.18% -0.01'10 Total $7.411 $15.17 $7.76 -0.55% 1.86% 0.26'10 Oshawa - Capital 1$5.57 ($5.571 -0.41% -0.16% Maintenance 1$1.84 1$1.841 -0.14% -0.05% Total 1$7.41 ($7.411 -0.55% -0.22'10 Clarington Capital 1$5.571 $1.M 1$4.03\ -0.41% 0.19% -0.14'10 Maintenance 1$1.841 $0,11 1$1.731 -0.14% 0.01% -0.06'10 Total 1$7.41\ $1.615 1$5.761 -0.155% 0.21% -0.19'10 Scugog Capital $5.57) $12.76 $7.18 -0.41% 1.74% 0.215% Maintenance $1.841 $9.79 $7.96 -0.14% 1.33% 0.27% Total $7.411 $22.155 $15.14 -0.515% 3.07% 0.52'10 Uxbridge Capital 1$15.157 $- $5.57 -0.41% ..0/. -0.20'10 Maintenance {$1.84 $- $1.84 -0.14% -0/. -0.07'10 Total 1$7.41 $- $7.41 -0.55% -OJ. -0.27'10 Brock Capital $5.571 $24.19 $18.62 -0.41% 2.04% 0.55'10 Maintenance $1.841 $19.85 $18.01 -0.14% 1.67% 0.153'10 Total $7.411 $44.04 $36.63 -0,55% 3.71% 1.08'10 Reg Avg Capital 1$15.57 $5.83 $0.25 -0.41% 0.66% 0.01'10 Maintenance {$1.84 $1.93 $0.09 -0.14% 0.22% 0.00'10 Total 1$7.41 $7.76 $0.34 -0.55% 0.88% 0.01'10 *The Changes above reflect the estimated one-time change In taxes on an Average ReSidential Home With CVA= $ 200,000 for a 19 year net present value of cash flows for the no-way funding scenario. Note that actual year-by-year funding obligations may vary significantly. uOshawa transfers were not included in this projection therefore the Oshawa local levy will not change. Total Tax Impact of Reprioritization (excluding Oshawa): This chart indicates the impact of work identified by the receiving jurisdiction that is not different from the type of work identified as a need by the current jurisdiction, for the base case no-funding scenario. The Regional average tot'll tax impact of reprioritization on an average residential home with CVA =$200,000 is an inc:,'<,: .. 0.01%. ')1 ':'.1 . 848 NI';.:hm (if DIII/wm -Pllhlic' II or/,;,~ RatitJlluli;atiol1 5 ",' " .... . ( , ~ '~'. Tax Impact on Oshawa if included: This chart includes the impact of Oshawa's inclusion with reprioritized work based on the needs identified by Regional roads needs estimates. The average tax impact on an average residential home in Oshawa with CVA =$200,000 if Oshawa is included is 0.98%. Incremental Tax Impact of Including Oshawa on Regional General Levy: This chart reflects reprioritization work with no funding transfers. Oshawa's inclusion only changes the Regional General Levy in the other jurisdictions. The incremental impact of Oshawa's inclusion on the Regional General Levy for an average residential home with CVA =$200,000 is a reduction of 0.80%. The transfer of roads to Oshawa allows the Regional general levy to decline by $10.74 per Average Residential Home with CVA = $200,000 across the Region. The Oshawa local general levy, on the other hand, increases by $51.55 per average Oshawa household with CVA = $200,000. 849 22 /le/;ulII of Dill/Will -PuM" "OrlH Ratumalr:;.atum () . ~, -, "- _ _ 1> ,';<l . "" . '." ,~ ;'_~""J~~_~""", ' &1~ .'iliI8I'" 'il'.$~ f$Arii'lli8l_....2';:<,,~ . ,'~, .1l~l6ila/, ",. , """'~ ...';,.;.;."'.,, ~" ~iOllSI,~..,,, c\tOCal""'Ir1ii;j 'W' ,p' '"",,,"' ~ . " ..,:",.~ ",. '. .". ',,"~' -- , ,~,.,~, M.... ~ >r,:'5: )c'':.,,< 'G'"'''''' me"'~' 'T~r,'. .. ~G"'~'I';i'~ 'G8'4E ~*<ti.i~~~"'" . " e "'- nera i 'H".." _,,),~ enera $,~,K< " nera r.. <',0 ~, _~,y Pickering Capital $0.96 $9.12 $10.08 0.07% 1.32% 0.35% Maintenance {$1.841 $4.11 $2.27 -0.14% 0.59% 0.08% Total {$0.881 $13.23 $12.36 -0.07% 1.91% 0.43% Ajax Capital $0.96 $7.71 $8.67 0.07% 0.85% 0.28% Maintenance ($1.841 1$0.75) ($2.591 -0.14% -0.08% -0.08% Total 1$0.88) $6.96 $6.08 -0.07% 0.76% 0.20% Whitby Capital $0.96 $13.68 $14.64 0.07% 1.67% 0.49% Maintenance 1$1.841 $1.49 {$0.351 -0.14% 0.18% -0.01% Total 1$0.881 $115.17 $14.29 -0.07% 1.86% 0.48% Oshawa - Capital $0.96 $0.96 0.07% 0.03% Maintenance {$1.841 {$1.841 -0.14% -0.05% Total {$0.881 {$0.881 .0.07% -0.03% Clarington Capital $0.96' $4.10 $5.06 0.07% 0.51% 0.17% Maintenance ($1.841 $0.11 ($1.731 -0.14% 0.01% -0.06% Total 1$0.881 $4.21 $3.33 -0.07% 0.153% 0.11% Scugog Capital $0.96 $12.76 $13.72 0.07% 1.74% 0.47% Maintenance 1$1.84) $9.79 $7.96 -0.14% 1.33% 0.27% Total 1$0.881 $22.55 $21.68 -0.07% 3.07% 0.74% Uxbridge Capital $0.96 $0.00 $0.96 0.07% 0.00% 0.03% Maintenance {$1.841 $0.00 {$1.841 -0.14% 0,00% -0.07% Total {$0.881 $0.00 {$0.881 -0.07% 0.00% -0.03% Brock Capital $0.96 $24.1 g $215.115 0.07% 2.04% 0.74% Maintenance {$1.841 $19.85 $18.01 -0.14% 1.67% 0.153% Total {$0.881 $44.04 $43.16 -0.07% 3.71% 1.27% Reg Avg Capital $0.96 $7.17 $8.13 0.07% 0.81% 0.27% Maintenance 1$1.841 $1.93 $0.09 -0.14% 0.22% 0.00% Total 1$0.881 $9.10 $8.22 -0.07% 1.03% 0.27% Figure 1.4 "The Changes above reflect the esbmated one-time change In taxes on an Average Residential Home With CVA= $ 200,000 for a 19 year net present value of cash flows for the no-way funding scenario. Note that actual year.by-year funding obligations may vary significantly. Total Tax Impact of Repurposing including Reprioritization (excluding Oshawa): This chart indicates the impact of the reprioritized road work and the work identified by the receiving jurisdiction that is different from the type of work identified as a need by the current jurisdiction, for the no-funding scenario. The Regional average total tax impact of all work identified by the r~cE'iving jurisdiction on an average residential home with CVA =$200,000 is an increase of 0.27%. 1')" .:.,} 850 " '. Rc';.:itmllfDmilalll-PIlh/u Jlor"~Ratimlflli:.",hm i if,;- ~ - -''''- $7.17 $1.93 Total $0.88 $9.10 $8.22 ..0.07% 1.03% 0.27% 'The Changes above reflect lhe estimated one-time change in taxes on an Average Residential Home with CVA= $ 200,000 for a 19 year net present value of cash flows for the no-way funding scenario. Note that actual year-by-year funding obligations may vary significantly. Repurposing excludes the transfer of roads with Oshawa as repurposing intents of Oshawa are unknown. Incremental Regional Average Tax Impact of Repurposing (Excluding Oshawa**): This chart isolates the impact of Repurposing from that of Reprioritizing for the no-funding scenario. The incremental Regional average total tax impact of Repurposing on an average residential home with CVA =$200,000 is an increase of 0.26%. Regional Average Tax Impact of Repurposing including Reprioritization (Excluding Oshawa**): This chart indicates the total impact of repurposing and reprioritizing the roads in the receiving jurisdictions based on the needs identified by the receiving jurisdictions for the no- funding scenario. The Regional average total tax impact of all work identified by the receiving jurisdiction on an average residential home with CVA =$200,000 is an increase of 0.27%. The impact of repurposing results in an incremental increase of $6.54 on the Regional general levy from the base case of reprioritization but the total impact of repurposing combined with reprioritization is still an overall reduction in the Regional levy of $0.88 per average residential home with CVA of $200,000. The incremental impact measures the change from the base case of reprioritization excluding Oshawa. On an average basis, the local levy increases incrementally from the base case scenario of reprioritization by $1.34 per average residential home with CVA of $200,000, which is comprised of incremental increases of $1.18 in Pickering, $5.08 in Ajax and $2.56 in Clarington. Qualitative Analysis The major qualitative benefit of this business case is that direct accountability will be improved. The realignment of the road network as a result of this process will allow for improved control and responsiveness at all levels. Those roads that are local in nature in terms of purpose and usage will be transferred 10 Area Municipal control. Similarly, the Region will assume control of those roads that are major inter-municipal arterial roads in terms of purpose and usage. In both cases, the roads will now be subject to the appropriate level of control, clarifying accountability. 851 24 R(,~UJ/t oj IJllrlu/I1r -Puhll< "or"~ Ratitmaf,:at;mr l\ '0 ;( ':r s - ~ " , < ' Conclusions This business case demonstrates that the overall cost to the system for reprioritizing (excluding Oshawa) is an average one-time tax increase of 0.01 % averaged over 19 years for an average residential household with current value assessment (CVA) of $200,000. The Region sees a significant reduction in currently planned road expenditures as a result of transferring roads to the Area Municipalities. For Area Municipalities, the general result is an increase in the local levy but the level of increase varies considerably between Area Municipalities, and could vary over time based on short term funding requirements. There may be considerable fluctuations in funding needs over the next five years for Area Municipalities. In our opinion the overall cost to the system is justified based upon the resulting improvements in alignment and accountability, as evidenced by the number of initiatives to improve roads transportation in the Region that have arisen during the Stage 1 and Stage 2 processes. Under reprioritization and assuming that Oshawa does not participate in road transfers, Ajax, Clarington, Oshawa and Uxbridge show total tax (local levy plus general Regional levy) decreases. Whitby and Pickering show total tax increases but the impact is not as significant as Brock and Scugog. This business case demonstrates further that the end cost to the taxpayer, even after road repurposing, is an additional tax increase of 0.26% per average household with CVA of $200,000. We believe that the rationalization of the existing road network should proceed according to the proposal put forth by the WOW Committee. On that basis, it is recommended that the business case be approved so that we can proceed to develop an implementation strategy. A key element of the implementation strategy will be resolution of Oshawa's future participation, and dealing with the negative impacts on Brock and Scugog. There are a number of other outstanding issues for resolution during implementation strategy development, such as the coordinated timing of development charge bylaws at all levels, and the timing of development charge road transfers. Rej;uJII 1'./ Durham -Pllhll{ "OJ/.;.~ Rntwlltl!i;atim, l) t' ." ~" . ~I, , (" ~ 25 852 1.2. Reaional Roads Maintenance Business Case r: p, Refer to page 39 for the detailed report. Background The objective of the Regional Road Maintenance business case is to investigate the financial impact and validate the qualitative aspects of performing maintenance of Regional Roads at the Area Municipal level, as proposed in the WOW Stage I Report. Under this proposal, the Region would continue to be the owner of the Regional road network; however, maintenance would essentially be "outsourced" to the Area Municipalities. The Region would make payments to the Area Municipalities for the maintenance services provided on Regional roads. Currently there are several Area Municipalities providing various Roads Maintenance services on select Regional roads within their jurisdiction, with costs charged back to the Region. ? l j The original premise behind this business case was that it would be more effective for service delivery of Regional Road Maintenance to be performed by Area Municipalities, since those new responsibilities could be integrated with the existing responsibilities of maintaining Area Municipal roads. Efficiencies were expected through improved utilization of both staff and equipment. However, early in the business case development process, it became apparent that no immediate operating efficiencies would be achieved. In addition, existing synergistic efficiencies would be lost between Regional Road Maintenance and Regional Water and Sewer operations. (Water & Sewer regularly co-ordinates with and uses Roads staff to assist in the repair of roads and sidewalks after water or sewer work.) As such, the result of this business case is negative. Although the business case is negative, there are opportunities to explore other avenues for operational efficiencies and enhancements. These are outlined in the Conclusions section. i The remainder of this business case explains the approach undertaken and the assumptions employed that yielded the negative result. Approach A methodology was developed for this business case that looked at the financial implications of the proposal in terms of: . The additional operating costs that Area Municipalities would incur to maintain all Regional roads in their jurisdiction, relative to those saved by the Region; . The impact of required expenditures on incremental vehicles, equipment and facilities; . The impact of Area Municipalities billing their service delivery costs to the Region, inclusive of an administrative fee; and . The impact of severing the current synergies between Regional road maintenance and water and sewer services. For the business case the transfer of assets and employees from the Region to the Area Municipalities was assumed to take place at zero cost. However, the practical feasibility of this assumption wouid need to be re-examined during the development of an Implementation Strategy. It is likely that additional costs would be incurred that would further reduce the value of the business case. The number of Regional road kilometers was calculated within each Area Municipality, which wa.j> then used to estimate the incremental level of resources required in order to perform maintenanCe activities on those roads. In addition to this, the Regional Water and Sewer group was asked to ' 85, 26 '.~ ii .1 '! -j Rl';:wII of OUr/Will -P/lhI;( U or"~ Ratimw/':lUimf 10 , ., .". A~ , identify resource requirements that would be required in order for them to maintain their existing levels of service. Area Municipalities were assumed to take on the responsibility for maintenance of the Regional road kilometers within their jurisdiction. In return, they received compensation from the Region for the cost of providing the required maintenance plus an estimated 8% administrative fee. It was further assumed that Regional Water & Sewer operations would need to hire staff and obtain equipment to replace the effort currently provided by the Regional road crews. Financial Analysis Figure 1.6 ~~~4J::;i~'~:f~~~~t3tt:~:~~~? c,::"".",'i:Annual~.$. ; " """,,-, '-"","},;,:;;i 'c; f:~:"~ ''';'~<}'''--;'-; .I',:!i 'w /:t;:"', .:>:/-':-;:~;; i~ilg1Mli(B"'9~O;'ti~~ ,Geo8llll,. "Genetal'. f~ ',':;",,-..> "," '.~ ~ '-, ./,."".'.:-' -, . Pickering $6.63 ($2.07) $4.57 0.49'10 -0.30% 0.16% 1.90% $7.14 $11.71 Ajax $6.63 ($1.62) $5.01 0.49% -0.18% 0.16% 1.90% $7.14 $12.15 Whitby $6.63 ($1.14) $5.49 0.49% -0.14% 0.18'/, 1.90% $7.14 $12.63 Oshawa $6.63 ($2.64) $3.99 0.49% -0.22% 0.12% 1.90% $7.14 $11.13 Clarington $6.63 ($4.38) $2.25 0.49% -0.55% 0.08% 1.90% $7.14 $9.40 Scugog $6.63 ($5.57) $1.06 0.49% -0.76% 0.04% 1.90% $7.14 $8.20 Uxbridge $6.63 ($5,92) $0.71 0.49% .1.01% 0.03% 1.90% $7.14 $7.86 Brock $6.63 ($12.73) ($6.10) 0.49'/, -1.07% -0.18% 1.90% $7.14 $1.05 Reg Avg $6.63 ($2.88) $3.76 0.49% -0.32% 0.12% 1.90% $7.14 $10.90 '"The Changes above reflect the estimated one-time change in taxes on an Average Residential Home with CVA= $ 200,000 for a 19 year net present value of cash flows. Nate that actual year.by-year funding obligations may vary. .. The Water Rates Impacts above reflect the estimated change for an average water and Sewer user that consumes 60,000 gallons/year. The overall result of this business case is a net increase of $10.90 on an average residential home (CV A =$ 200K) that consumes 60,000 gallons of water per year. This arises from an average water user increase of $7.14 in water and sewer rates, in addition to a net general levy average tax increase of $3.76 in the general tax levies. The Regional general levy increases by an average of $6.63, approximately two thirds of which is attributable to the 8% administrative charge that the Region pays the Area Municipalities over and above their costs of providing the service, with the remainder attributable to the net increase in resources. However, this is countered by the fact that the local general levy decreases by an average of $2.88, which is due to the fact that the Area Municipalities recover their costs plus the 8% administrative charge. 8 5 4 f} ,', He;.:"", "1 DllrllUlII -Pu"'it "or"~ RatwuaJi:orhm II ' .' " - Contrary to the Stage I Report expectations, the business case is negative for this rationalization initiative. There are two primary reasons for this result: limited efficiency gains in the planned integration of Regional road maintenance with Area Municipality road maintenance; and, loss of shared resources between Regional Water and Sewer and Roads and thus the need for increased staff and equipment in Water and Sewer. The limited efficiency gains in integrating Regional road maintenance with Area Municipality maintenance are a result of: · Given relatively small geographic areas, the estimates for Area Municipal incremental resource requirements only yielded savings of parts of resources (e.g., 0.3 full time equivalents), rather than whole bodies. In this instance, Area Municipalities took the conservative approach and included full body complements as partial full time equivalents are not feasible; · The Region will still require a number of supervisory positions in order to perform service quality assurance activities. · There are no savings in vehicle maintenance activities at the Regional level since vehicle transfers are spread across all Regional depots and therefore the number of vehicles required to be maintained per mechanic does not pass the threshold for staff reduction. The increase in water and sewer rates is attributable to the increased costs incurred by the Regional water and sewer operation that arise because the existing synergy with Regional roads maintenance will be lost if the activities are transferred to Area Municipalities. This synergy currently exists because the Region can call upon road crews and equipment to assist with water and sewer projects on an as needed basis, in order to supplement demand on their own resources. Investigation revealed that Regional water and sewer operation requires an incremental number of eleven full time equivalents and capital equipment purchases. This need is driven on a depot-by- depot basis to have a crew of six avaiiabie to perform road-patching activities. Qualitative Analysis There are several qualitative aspects to this business case which counter, in some part, the negative financial result: . Public perception may improve as centralized routing within each Area Municipality may help to avoid perceived duplication in activities; and · Customer access will improve, as Area Municipalities will have control over all maintenance activities within their geographic jurisdiction. Conclusions The primary intent of the transfer and consolidation of Road Maintenance was to improve efficiency and effectiveness of road maintenance within the Region and local Area Municipalities. The foregoing analysis indicates that there are no savings to be obtained at the maintenance operational level. Key factors behind this conclusion include: . i The inability of the Region and Area Municipalities to eliminate "parts" of resources; and . The need for the Region to maintain supervisory positions to monitor Area Municipal "contractor" performance (which continues to be necessary from a due diiigence/risk management perspective). RI';.:hm "J Our/mill -PuhJh "l)rk~ RatwmtU:;:,luioll I:! 23 8S5 In addition, the proposed change is also affected by inefficiencies introduced by separating parts of the Regional Water and Sewer Division from its Road Maintenance counterpart. As a result, the business case as proposed yields a negative result for the taxpayer because the lost synergies currently available between Regional Road Maintenance and Water and Sewer operations significantly outweigh the available operating efficiencies from performing all road maintenance at the Area Municipal level. Over and above the negative result as quantified in this report, there are a number of implementation obstacles that would need to be addressed. Given the potential impact upon staff, the transfer of road maintenance activities from the Region to the local Area Municipalities would require considerable effort and resources to implement. Within the Region and Area Municipalities, there are multiple Collective Bargaining Agreements, all with their own unique features, raising a number of transition issues and challenges that would need to be overcome, In addition to this, an equitable mechanism for vehicle transfers would have to be determined, formal service level agreements would have to be negotiated, and performance measurement systems developed jointly between the Region and the Area Municipaiities. All of these activities would require an investment in staff time to complete. It is iikely that resolution of these issues would increase the negative result of the business case. As such, our recommendation is that this concept should not be pursued in its current form. However, this exercise has highiighted the need to pursue maximum operating efficiency across Area Municipal boundaries rather than solely within. . A route optimization study should be investigated to provide inter-municipal opportunities for potential efficiencies. This would help to alleviate individual Area Municipaiities' inability to eliminate "parts" of resources since the reduction could be performed across more than one Area Municipality. . Discussions between the Region and Area Municipalities should occur to further investigate and implement efficiencies in equipment and human resources. . Currently, there are effective maintenance partnerships/ collaborations that exist between the Region and Area Municipalities that may be evaluated and expanded. New partnerships between the Region and Area Municipaiities may be created. . Partnerships also currently exist between Area Municipalities and may be re-evaluated and renegotiated to create additional operating efficiencies. New partnerships may also be created between Area Municipalities. . 856 29 Rf';:um'1} D"rham -/'I/h1h II 0..1.\ Ratumafl:,at;olJ IJ " ... ~ , .". ~ . - <: , ",,~ , , , ,~ .1d, DeDot Rationalization Business Case Refer to page 53 for the detailed report. Background The objective of the Depot Rationalization business case is to investigate the financial impact and validate the qualitative benefits of rationalizing existing depot locations across the Region, as proposed in the WDW Stage I Report. Approach Depot Rationalization was founded on the premise that the number of depots within the Region could be reduced from the current level of twenty-two to fifteen in the short-term. As such, a number of individual transactions have been identified that can be undertaken to provide value and improve efficiency. The following transactions have been reviewed: For Combinina (in the near future): · NO.1 (Ajax Operations Centre) & No. 20 (Region - Ajax/Pickering Depot) - Ajax Operations Centre operations to be located at Region's Ajax/Pickering Depot · No.5 (Brock - Sunderland) & No. 18 (Region - Sunderland) - Brock Sunderland Depot operations to be iocated at Region's Sunderland Depot · No. 13 (Scugog - Port Perry) & No. 19 (Region - Scugog) - Scugog Port Perry Depot operations to be located at Region's Scugog Depot For Decommissionina (in near future, with staffing and equipment being redeployed): . No.3 (Brock - Beaverton) . No, 4 (Brock - Cannington) . NO.6 (Clarington - Orono) . No. 15 (Scugog -Island) A methodology was developed for this business case that looked at the financial implications of the proposed transactions in terms of: . The change in capital costs and associated timing that would now be the responsibility of the jurisdiction owning the depot, relative to those avoided by the jurisdiction that was moving; · The on-going maintenance costs that would now be the responsibility of the Region as the owner of the facility, relative to those avoided by the Area Municipalities; and · The potential net proceeds from sale, rent or disposal of the decommissioned property. The net valuation was calculated as a percentage of the current value assessment based on an expected sale price. An 8% administration fee was also applied. In order to develop this business case, several key assumptions were required to estimate future cash flows. Assumptions included 20-year facility life spans for new construction, economic rents paid by individual Area Municipalities occupying Regional facilities, the assumption that if environmental liabilities exist, they do not represent an incremental change attributable to this business case, and the assumption that new construction costs would be equal to construction costs avoided by individual Area Municipalities with differences in timing of cash flows. '-'857 80 Rj';;iml flf JJ,trJUlII/ -/'uhl;( ""rJ.~ R(I(wllilI1:(f(/(J/I 14 Financial Analysis Figure 1,7 , ..J'c" <~ ~ .ii"" G....... rJ;eWttaXTiiDrCtifi..~ot1GtlOiiauzatl~ .~.._.'''. '. ,- - ' A~ ~I "",~t,_.."i.>i ,..., .~~, "~"",,", enera-~' 'j m a or: on~ '*-..t\ZtM~"" " ,.,;:J:, -,- 'oliN ..'," "-~"'''''.''...,.v'' , ,.., '1 '. ,""""'-'!f.~~t.,..:.,,,,",,,~., ,""- ,::, ~l.Wlif'ZJ:I"'4\mjjja ' .' ''$",' :lI'.Ji!i'j.~AnmiaJ; . e'!lb:;;"';,~':" --;::',-/ ilonal~"'" '~~', ' 'l~~~', ," -' " :;;':.;;;'~r;,,:< ,.~~~\, ~,,,,~!,', '''_i~_~''''f-M ..,. ,,~B !:ic6!Bj . . enera , ' " Genei81,.., t;J .... . nera ' ?Geneltil ",. .'Total, Pickering Capital $2.37 $0.00 $2.37 0.18% 0.00% 0.08% Maintenance 1$2.601 $0.00 {$2.60l -0.19% 0.00% -0.09% Total 1$0.241 $0.00 ($0.241 -0.02% 0.00% -0.01 % Ajax Capital $2.37 ($4.44) 1$2.08) 0.18% -0.49% -0.07% Maintenance 1$2.601 $1.30 1$1.301 -0.19% 0.14% -0.04% Total 1$0.241 1$3.141 {$3.3BI -0.02% -0.35% -0.11% Whitby Capital $2.37 $0.00 $2.37 0.18% 0.00'1'. 0.08% Maintenance 1$2.601 $0.00 1$2.601 -0.19% 0.00% -0.09% Total 1$0.241 $0.00 {$0.241 -0.02% 0.00% -0.01 % Oshawa Capital $2.37 $0.00 $2.37 0.18% 0.00% 0.07% Maintenance 1$2.601 $0.00 1$2.601 -0.19% 0.00% -0.08% Total {$0.241 $0.00 {$0.241 -0.02% 0.00% -0.01% Clarington Capital $2.37 {$0.361 $2.01 0.18% -0.04% 0.07% Maintenance 1$2.601 $0.08 1$2.521 -0.19% 0.01% -0.08% Total {$0.241 {$0.271 {$0.51l -0.02% -0.03% -0.02% Seugog Capital $2.37 $0.45 $2.82 0.18% 0.06% 0.10% Maintenance 1$2.601 $0.03 {$2.571 -0.19% 0.00% -0.09% Total {$0.241 $0.49 $0.25 -0.02% 0.07% 0.010/. Uxbridge Capital $2.37 $0.00 $2.37 0.18% 0.00% 0.09% Maintenance 1$2.601 $0.00 1$2.601 -0.19% 0.00% -0.09% Total 1$0.241 $0.00 ($0.241 -0.02% 0.00% -0.01 % Brock Capital $2.37 {$12.181 ($9.82l 0.18% -1.03% -0.29% Maintenance 1$2.601 $0.10 1$2.501 -0.19% 0.01% -0.07% Total 1$0.241 1$12.081 1$12.321 -0.02% -1.02% -0.36% Reg Avg Capital $2.37 ($0.98) $1.39 0.18% -0.11% 0.05% Maintenance 1$2.601 $0.21 1$2.391 -0.19% 0.02% -0.08% Total 1$0.241 1$0.77) {$1.011 -0.02% -0.09% -0.03% "The Changes above reflect the estimated one-time change In taxes on an Average ReSidential Home With CVA= $ 200,000 for a 19 year net present value of cash flows. Note that actual year-by-year funding obligations may vary. The costs for the depot analysis were broken into operating and capital components. The combined figures yield the overall impact to the Area Municipalities. At the local level, variations occurred due to the different depot rationalization scenarios that were proposed in the Stage 1 :e~<;1:. 858 31 , R"gion (if Dmhallt -PI/hill "orJt~ Rari",wli:afitm ] 5 , . ", ~>~ ,. t\ Qualitative Analysis Depot Rationalization provides an opportunity for the Region and Area Municipalities to obtain some "quick hit" economic benefits, as the Depot Rationalization process can be implemented on a case-by-case basis. Depot Rationalization enhances the efficiency of the overall depot network within the Region. The net impact of the rationalization process will be fewer facilities to maintain. As a result, associated operational costs will be eliminated or reduced. Administration of the depots will be enhanced, as activities will be focused on a lower number of sites. There are several instances in which works yards are located side-by-side, across the street from one another, or there are several yards in close proximity to one another. Rationalization of depots should improve this perception. Conclusions This business case has shown that, on an overall basis, the taxpayer will benefit from the Depot Rationalization process. It is recommended that the Depot Rationalization process be undertaken as proposed. The benefits of pursuing this initiative, include: · Potential one time gains associated with facility disposal, or using the facility for another purpose and avoiding other capital costs; . Reduction of ongoing annual facility operating costs; . Improvement in public perception relating to depots in close proximity; and . Improved resource utilization. There are several "quick hit" opportunities within the proposed depot framework as recommended by the Stage 1 report. These opportunities are not large in magnitude; however, they provide an opportunity to improve the overall efficiency and effectiveness of the various Public Works functions located within Durham Region by reducing the number of depots from 22 to 15. This effort should only be the precursor to future rationalization initiatives identified in the Stage 1 report, as well as any other opportunities that emerge in this area. Since this business case was performed independently from the Road Network Rationalization and Road Maintenance business cases, it is possible that some of the results as presented might change. For example, if both the Road Network Rationalization and Road Maintenance business cases proceed, some Area Municipalities have indicated the potential need for some depots currently targeted for closure to remain open. However, final determination of requirements must await detailed operational planning during implementation. .) 859 32 Rl'giml f)J Dmflalll -PI/hit. "orli\ Ratumali:afitm I (I , 'i'J<" 1.4. Solid Waste Collection Business Case Refer to page 63 for the detailed report. Background The objective of the Solid Waste Collection business case is to investigate the financial impact and validate the qualitative benefits of consolidating service delivery of all waste management services at the Regional level, as proposed in the WOW Stage 1 Report. Over and above the intent to demonstrate the currently available efficiencies in a single tier system, the objective is also to demonstrate that additional savings could be achieved in a one-tier system, as increased levels of diversion and source stream separation are required. The business case does not examine the standardization of other levels of service. The ability to implement standardization and the impact on Regional waste processing is not materially different between one-tier and two-tier systems. Approach In an attempt to achieve a more effective and efficient service for Durham residents, the Solid Waste business case explores several forward-looking scenarios. The scenarios are theoretical in nature and examine the potential future impact of moving all waste management responsibilities to a one-tier structure at the Regional level, and introducing new and standardized source streams of waste management services across the Region. The scenarios do not define the service delivery model that would achieve the efficiencies. Some key assumptions used in the development of this theoretical business case include an immediate 15% saving achieved in collection costs under a one-tier structure, collection stop growth proportionate to the percentage increase in population, and the ability of the Region to attain diversion goals by 2007. The 15% reduction in collection costs leads to an average cost per stop in the Region of $37.50 which includes all costs, including yard waste and garbage collection. In arriving at this saving, consideration was given to empirical data with respect to efficiencies in: . Co-collection of waste streams - there are additional efficiencies available under a one-tier system because the Region will be able to supplement its existing collection of blue boxes with other source streams; . Improved capital utilization arising from partial loads occurring less frequently; and . Purchasing efficiencies arising from volume discounts as experienced in other similarly sized municipalities. 860 '.. 33 Re';:;,'" II} D,/rhom -Puh/t" II orlt.~ Ratuwali::,atirm 17 ".;: , . ., ~,' > ;.' , Financial Analysis Refer to Figure 1.8. The tax impacts represent the theoretical one-time savings that would be generated today from immediate adoption of the proposal. These will not be realized immediately though, due to the existence of several long-term contracts and should be re-evaluated as a precise implementation pathway is developed. The cost savings that result from moving to a one-tier structure are largely driven by the economies of scale achieved in the collection of waste. By administering two or three large collection contracts instead of eight individual contracts, the Region can expect cost savings through more efficient capital utilization, purchasing efficiencies, and co-collection of various materials such as recyclables, organics and garbage. The overall collection savings achieved are estimated to be approximately 15% of the current regional total. However, these savings are estimated to occur at the regional level, which represents the weighted average of all Municipal costs. Therefore, some Municipalities save more than others given their current contract costs for collection and the impact collection costs have on their local general levies. While enhancing current source streams will result in an overall cost increase to the Region, some of these costs will be offset by downstream savings. Specifically, the costs to transfer and dispose of waste will decrease as more garbage waste is diverted to the organics stream. For example, excluding overhead, it costs the Region approximately $75 per tonne to transfer and dispose of garbage waste. Alternatively, it costs the Region approximately $45 per tonne to compost organics. With the introduction of food waste, this figure is expected to increase to approximately $65 per tonne due to the additional cost of separating the food waste from the yard waste. Therefore, the Region will save roughly $10 for every tonne of garbage that is diverted from transfer and disposal to compost. , 861 R('~wlI oj DwlUlm -PI/bit( II art., Rlll/f1lrali:l1IitJl/ I X ',.' . f. ~. 34 Figure 1.8 '.F\~~~ ~.... '..._.<.... ~",:....,..."... ".'~. _I,J"'" ~ .~ Pickering 2.84% -5.66% -$0.815 Ajax 2.84% -3.31% 0.26% $38.30 -$30.15 $8.15 Whitby 2.84% -4.74% -0.01 % $38.30 -$38.71 -$0.40 Oshawa 2.84% -3.94% -0.29% $38.30 -$48.13 -$9.83 Clarington Flat Rate- N/A N/A -0.27% $40.75 -$49.00 -$8.25 Scugog 2.84% -7.49% -0.57% $38.30 -$54.93 -$16.63 Uxbridge 2.84% -6.97% -0.09% $38.30 -$40.85 -$2.55 Brock 2.84"1. -5.36% -0.74"1. $38.30 -$63.59 -$215.29 Regional Avg 2.84% -4.04% -0.29% $38.30 -$35.80 -$9.06 Pickering $43.43 -$39.15 Ajax 3.22% -3.31% 0.43% $43.43 -$30.15 $13.28 Whitby 3.22% -4.74% 0.16% $43.43 -$38.71 $4.73 Oshawa 3.22% -3.94% -0.14% $43.43 -$48.13 -$4.70 Clarington Flat Rate - N/A N/A -0.09% $46.21 -$49.00 -$2.79 Scugog 3.22% -7.49% -0.39% $43.43 -$54.93 -$11.50 Uxbridge 3.22% -6.97% 0.09% $43.43 -$40.815 $2.158 Brock 3.22% -5.36% -0.159% $43.43 -$63.59 -$20.16 ) Regional Avg 3.22% -4.04% -0.12% $43.43 -$35.80 -$3.66 *The Changes above reflect the theoretical estimated one-time change in taxes on an Average Residential Home with CVA= $ 200,000 for a 10 year net present value of cash flows. Note that actual year.by.year funding obligations may vary. The savings as indicated are the ultimate savings and will not be realized immediately, as contracts currently exist. , .... T~'.,. iJ~:;i311 Regional tax rate is 2,84% however Clarington collects the amount lev;ed by the Region through a flat rate basis for mainl\, residBntial properties. *,. lh:.. ':'C'21ario excludes the capital costs required to implement enhanced source streams 86235 RI'J.:wJI (If DudUlIII ~Pl/hlu "orli, Rafumali:;uf;tm 1') ~: , . . , " I I Qualitative Analysis Several factors were identified: · Movement to a one-tier model will assist the Region in reaching its long term waste diversion goal of 50% by 2007; . Customer service will be enhanced as residents only have to deal with one level of government; and . Accountability will be more clearly defined as the realignment of the waste management network will allow for improved control of all waste related services under one umbrella. Conclusions The results of this business case demonstrate that overall, the Region can save costs by moving to a one-tier structure. More importantly, the Region can also enhance its current source streams and still operate at a lower cost under a one-tier structure than it could by maintaining its current two-tier structure with current source streams. Given the highly theoretical nature of this analysis, and the present day realities that face waste management in the Region of Durham, there are key challenges that exist with regard to the implementation of this case. Currently, Oshawa and Whitby collect waste through their Area Municipal operations. A one-tier model will have to develop a service delivery model that is beneficial to all parties, yet still captures the cost savings projected in this business case. Ajax and Pickering are currently under contract for waste collection until 2006 and 2009 respectively. We recommend that this business case be approved so that an implementation strategy can be developed to begin resolving the issues highlighted above. .~ " , ~ f , 863 ;, , , j I , 36 R('gilm llf /)urlwlIl -PuMic ""r4~ Ralumali;arioll lCl " -,~ .~ ~ ,- . ~"f' '. " . ~. :k_' >'4.', : 1.5. Enaineerina Development Approvals Business Case Refer to page 77 for the detailed report. Background The objective of the engineering development approvals business case is to review the engineering component of the development approvals process and investigate the concept of the Area Municipalities taking the lead for processing engineering development applications, as proposed in the Stage I Report. Approach Each Area Municipality and the Region was interviewed to determine the current process for reviewing engineering development approvals. High-level process maps were developed to describe the flow of the activities that occur throughout the review process. The City of Oshawa was not interviewed since it declined to participate in this study. To supplement the interviews, an external stakeholder workshop was conducted to identify the perceptions and issues of the development and engineering consultant community. These issues and perceptions were used to help identify opportunities for improvement in the current process. The results of the interviews and the workshop were used to perform an "As-Is" assessment to highlight key issues. The "As-Is" assessment was used to develop a "To-Be" process map from which key process changes were identified and assessed for financial impacts. As Is Process Assessment The major finding from the As Is Assessment is that developers and engineering consultants must travel to multiple locations to submit drawings and must contact multiple stakeholders to ask questions and review project issues. In order to address the issues of multiple locations and multiple points of contact, a one-point-of-contact approach was developed with the Area Municipality as the lead. To Be Process Design The one-point-of-contact role wouid be filled by a project coordinator who would facilitate the review process and answer any questions that the engineering consultant may have. This would not be a new position, but rather a change in responsibilities and emphasis. The project coordinator should be a current Area Municipal employee who facilitates the submission and feedback process with the development community. All issues and concerns would be compiled and communicated to the project coordinator from the Region and the Area Municipal reviews. The project coordinator would communicate the issues and comments to the development community following the engineering review, and would review the submission on an on-going basis, to ensure that all concerns previously identified, have been addressed. Since the developers' building schedules are impacted by delays in the review process, a standard review cycie should occur with an established time line (provided all required information is submitted). In a similar fashion though, the development community should adopt it's own performanre standards in terms of submitting drawings early enough in the building schedule. The deve'~lpment community must also set and meet standards for complete inclusion of required inform:", c This would help to smooth the impact of peaks in demand on review services. 8 6 4 Rn:i"'l aj /)11/ "",,, -PUb/Ii "ork.\ Rarwltal,:aIItJlJ 11 ~ , , ~ "' t _ To reduce rework and overall effort, the project coordinator should meet with the engineering consultant to review the issues and comments at the end of a submission cycle and again prior to the detailed engineering review. This will ensure that submissions are complete and that the engineering drawing addresses the issues that have been identified by the Area Municipal and Regional review. Financial Analysis The new process of reviewing engineering designs would not significantly affect the Area Municipality or the Region. Some Area Municipalities currently use engineering consultants to review drawings submissions and would therefore use an engineering consultant to facilitate the project coordination process, as the consultant has more knowledge of the engineering review process. In this situation, the consultant fees are directly charged back to the developer thereby removing the financial impact on the Area Municipality. The process change would not financially impact the Area Municipalities or the Region because in most cases an existing employee would facilitate the one-point-of-contact role. The project coordinator role is simply a change in responsibility with some time devoted to aiding communication between the reviewing entities and the developer. Engineering plans and comments would be exchanged at meetings so additional courier costs would not be incurred. The cost of travel for Regional technicians would be minor as there would be one meeting per submission required. If the Area Municipality is unable to satisfy the resource requirements with the current level of staff then there may be a need to increase staff levels. In this case, there is still an opportunity to charge the project coordinator resource costs back to the developer by reviewing the fee structure. There should be full cost recovery for the review process based on a user pay approach. This is an issue that will need further review in the implementation plan. Qualitative Analysis There are additional qualitative customer service issues that would be improved by the process changes as proposed. In keeping with the one-window approach, one-point-of-contact would ensure that the developer's questions are answered in a timely fashion. The project coordinator's role would be to facilitate the review process and to answer any questions that the developer may have. This would allow the developer to contact a single party to ask questions and would make that party accountable for responding. The changes, as proposed, would help to promote the culture that the Region, the Area Municipalities and the development community are working together to achieve a common goal. This would help to address the developers concerns that the current review process impedes their ability to deliver their product on time. As such, the process changes result in the development community receiving better customer service from the Region and the Area Municipalities. . 865 38 RL'{.;um Ilf Dill/Will -Publit "OTj,~ Ratitmalt:.ntioll 22 , -', Conclusions The review identified the required process changes to achieve a one-window approach with each jurisdiction required to maintain responsibility and accountability for their respective engineering decisions and associated financial control. The key components to these additional steps are communication between reviewing levels and communication with the development community through a one-point-of-contact approach. Our review indicated that all process changes would have a very minor, if any, cost impact, such that a detailed cost analysis was not deemed necessary. The process change would not financially impact the Area Municipalities or the Region because in most cases an existing employee would facilitate the one-point-of-contact role, The project coordinator role is simply a change in responsibility with time devoted to aiding communication between the reviewing entities and the development community. However, if it becomes apparent during Implementation Strategy development that some Area Municipalities might incur incremental costs, these should be identified and quantified at that time. The change would not be difficult to implement, as there is no change to the current engineering review or fee collection methodology. However, if Area Municipalities require assistance in facilitating the new process, there is an opportunity to have engineering consultants act on behalf of the Area Municipalities or the Region to facilitate the review process. 866 39 Rt';.:;,m oj /)urham -Puhlic IJ orJ.\ RlUftJUali;a,iol1 2 ~ ~~ f ;" . . 1.6 WEED CONTROL ACT ENFORCEMENT EXECUTIVE SUMMARY Enforcement of the Weed Control Act is currently a Regional responsibility. During the Stage I Review it was seen by the WOW Committee to have potential benefits if transferred to the local area municipal level, therefore the concept was proposed for study during Stage II. This business case has identified the benefits of transferring Weed Control Enforcement to the Area Municipal level as being largely qualitative in nature. These qualitative benefits are reviewed in detail in section 5, however the main benefits can be summarized as: . the ability of the local municipality to determine and direct its own level of service . enhanced efficiency through elimination of the need for the Regional Finance Department to be involved in invoicing for cuts and processing/tracking delinquent accounts for reimbursement through the property tax process. . Possible public perception and customer service enhancements. There are no significant financial benefits to transferring the weed control function. Inspections and mowing costs are generally recovered through fees charged to offending property owners. Total net costs to the Region are about $20,000 annually. This is predominantly for clerical/administrative costs that are a portion of the portfolios of two existing fulltime positions. These positions would not be eliminated if weed control enforcement transferred to the Area Municipal level. In addition, when extrapolating inspection/mowing costs and recoveries (which would transfer), the net cost savings to the Region would be $1,000, based on 2001 projections. WOW Committee Members consulted'with their respective By-Law Enforcement colleagues and all are receptive (although not overly enthusiastic) to assuming responsibility for Weed Control Act enforcement. Those with lesser volumes of weed inquiries/complaints indicated they would utilize existing internal resources to administer the programs, while others with larger volumes of calls indicated they would contract with the existing seasonal Weed Inspectors to investigate inquiries and resolve complaints. It should be noted that, since Oshawa has declined to participate in the Stage II Review, their position on this matter is not known. Through discussion of this business case, WOW Committee Members concluded that, overall, there is no significant positive benefit to transferring Weed Control · 867 40h Act enforcement to the Area Municipal level as the program is currently working effectively and there is no material financial benefit to be gained by a change. The WDW Committee therefore recommends: THAT enforcement of the Weed Control Act remain the responsibility of the Region of Durham to coordinate and administer. 868 41 1.7 ROAD-RELATED PERMITS EXECUTIVE SUMMARY During the Stage I Review, the WOW Committee saw possible benefits to examining a "one-window" approach to receiving and processing road-related permit applications. By this it was envisaged that an applicant could go to any municipality within the Region to complete a standardized formes), and could also have permits that cross municipal boundaries processed at one location. The most common types of road-related permits are "Entrance" and "Road Occupancy" permits (ie for access onto a municipal road from a property owner and/or for uses such as moving over-sized loads, temporary road closures, utility installation/maintenance (hydrolbeIVcable), and special events/filming.) Reference Schedule A for an overview of current road-related permits and practices. The WOW Committee has determined that the main benefit to introducing a one- window approach to road-related permit processing would be qualitative in nature -- specifically, enhanced accessibility. There would be no financial benefit. In addition, the one-window approach would be less efficient than the present system, as permits issued and fees collected by one municipality on behalf of another would require public works training/coordination in other municipalities' permit processes, and would also involve Finance Departments in the accounting and transfer of payments. There are, however, a number of ways in which customer service and public accessibility can be enhanced, with much less time and effort than pursuing the one-window approach: · The Region could provide Area Municipalities with basic information about its road-related permits (ie processing/contact information and a supply of forms) in the event a local applicant needs a Regional permit, also. · Similarly, Area Municipalities could provide the Region with basic information about their road-related permits in the event an applicant needs a local permit, too. · In the case of over-sized/over-weight load moving permits, the Ontario Good Roads Association, in conjunction with MTO and the Ontario Truckers Association (OT A) is currently exploring the interest and feasibility for a computerized "one-window" province-wide system, that would provide the necessary customer service/accessibility for truckers that the WOW Committee sought to provide inter-municipally. This initiative should be 869 42 supported and encouraged, and each municipality should participate in the OGRA survey. . Forms could be standardized and printing requirements jointly tendered, thus also enhancing economies of scale. . Requirements could be standardized (ie for entrance permits, utility/other consents, etc.), where possible. . Fees could be reviewed with a view to standardization where possible/feasible. In summary, the WDW Committee has concluded the Business Case examining its original concept of a full-scale one-window approach to road-related permitting, as proposed during Stage I, to be more negative than beneficial, but that specific enhancements targeted to customer service and accessibility should be pursued. It therefore recommends: "THAT a "one-window" approach to road-related permit processing not be pursued; THAT the WDW Committee facilitate introduction of customer enhancements to road-related permitting, as detailed above and Conclusions Section (7) of this Business Case." service in the 43 870 'I '1 'I , 1 il j l i i, ,~ 1 'i '.1! " " 1 1 l ~ , ~ '{ j j' '; j i I I I I 1.8 VEHICLES & EQUIPMENT PURCHASING EXECUTIVE SUMMARY The Stage I Report recommended that "the feasibility of purchasing vehicles and equipment on a co-operative tender basis be investigated further, and that a business case be developed in consultation with the Durham Purchasing Co- operative (municipal purchasing agents.)" In discussion with the Durham Purchasing C.o-operative, the following comments/suggestions to further the joint tendering effort have been determined: · There is benefit to having a cooperative tender. Dealers would have one comprehensive bid document outlining all region-wide requirements (at least for those municipalities that have a desire to participate in the joint tender), and it may result in more competitive pricing and interest from a wider pool of dealers. · Share capital budgets with Co-op members as early as possible, as this would allow for identification of common purchases for the coming year. · Summarize capital budgets and forecasts as they relate to vehicles, equipment and ancillary capital purchases (similar to Schedule B, attached), as this provides an easy-reference "snapshot" for determination of common purchasing needs. · Create a Committee of staff, knowledgeable about the vehicles/equipment planned for purchase, to work on standardizing specifications to the extent possible/feasible. · Seek pre-budget approval for vehicle/equipment tenders at a common timeframe to facilitate the joint tendering process from a timing perspective and ensure sufficient lead-time and ability to secure the current model year for vehicles. In addition, the Durham Purchasing Co-operative has offered a representative to work in conjunction with the WDW Committee to further co-operative purchasing opportunities. The wnw Committee has concluded there is merit in pursuing joint tendering of vehicles and equipment, and appreciates the input and suggestions from the Durham Purchasing Cooperative and welcomes their assistance. To this end, the wnw Committee recommends: .' 871 44 "THAT the WDW Committee facilitate the formation of a committee of public works staff to work in consultation with the Durham Purchasing Cooperative to effect the suggestions outlined in above and in Section 3.3." 872 45 ~ ~ ;~ j .:, 1 ,~ ,~ J .~ '.~ .1 , ,j 1 "' j :~ 1. , :;~ , .~ 1.1 ~j q '1 ] "1 :~ . :1 , Z J 1.2 1 , 1 ANCILLARY RECOMMENDATIONS FROM STAGE I REPORT BACKGROUND & SUMMARY As part of the Stage I Report, the wnw Committee made two recommendations that did not require further study. To ensure reporting on all recommendations emanating from the Stage I Report, these two recommendations are discussed, in brief, below, and are respectfully submitted for formal consideration as part of the Stage II Review. On-going Review of Road Network and Depot Locations During Stage I and again throughout Stage II, the wnw Committee identified the need and merit for a mechanism to periodically review the road network and depot locations. The road network would continue to evolve with growth throughout the region, and there would be changes in usage and traffic patterns. As was demonstrated throughout this study, some Regional roads may become more "local" in use and some local roads may become more "regional" in nature in terms of interconnectivity and traffic flow across municipal boundaries. Similarly, depot facilities will require upgrade or expansion over time, or new locations may be required. Both the road network and depots are significant business programs of the municipalities. As with any business program, there should be a mechanism for periodic review and evaluation. The wnw Committee presents a cooperative forum for this to occur. It therefore respectfully recommends: THAT the Public Works Officials' WDW Committee be the forum for on-going review and rationalization of the road network and depot locations to provide a periodic evaluation mechanism for these business programs. Lead on Infrastructure Projects During the Stage I Review, the wnw Committee identified that the current practice of collaborating with one another on construction projects involving two jurisdictions could be further enhanced. Specifically, it was felt there were benefits to having one party coordinate the entire capital project. The WDW Committee agreed that the proponent/initiator of a construction project involving another jurisdiction(s) (such as watermain replacement or road reconstruction) should take the lead in design, construction supervision and contract administration throughout the project. The benefits were seen to be reduced collective staff time and reduced timeframes for the project schedule. ,~\f / 8 7 ~ 46 To a large extent this value-added practice has been implemented and has been further discussed and refined during the Stage II Review. The wnw Committee wishes to formalize this practice and respectfully recommends: THAT the proponent/initiator of an infrastructure project involving more than one municipality take the lead in the design, supervision of construction and contract administration throughout the project, subject to agreement from Area Municipalities. < 874 4', . . ~ I ~ Tv D ~~Jr- r f'" . Attachment #2 to Report #OPO.005-02 (mrjitl('tltwl !l('::lfltt oj f)urlwlrI ~ flu"'rc II OIl., RallwliI!t;.lIfWII 26 Fiaure 3.1 - Proposed Road Assumptions ROAD FROM " TO' ',',' CURRENT PROPOSED ",' , ."STATUS STATUS' Whites Road Bayly Street South Limit Regional City of Pickenng RR 38 RR22 Brock Road Bayly Street South Limit Regional City of Pickering RR 1 RR22 Finch Avenue Altona Road Brock Road Regional City of Pickering RR37 RR27 RR 1 Liverpool Road Kingston Road Finch Avenue Regional City of Pickering RR29 Reoional Hwv #2 RR37 Church Street Bayly Street Kingston Road Regional Town of Ajax! City RR24 RR22 Reaional Hwv #2 of Pickerino Westney Road Bayly Street Harwood Avenue Regional Town of Ajax RR31 RR22 RR44 Rossland Road Brock Road Cochrane Street City of Regional RR 1 RR 43 Pickering/ Town of Ajax! Town of Whitby Harmony Road Courtice Road City of Oshawa/ Regionai RR33 RR34 Municipality of Clannaton Thickson Road Victoria Street Wentworth Street Regional Town of Whitby RR26 RR22 RR 60 Cochrane Street Rossland Road Dundas Street Regional Town of Whitby RR43 RR28 Henry Street Dundas Street Victona Street Regional Town of Whitby RR45 RR22 Brock Street Victoria Street South Limit Regional Town of Whitby RR46 RR22 Hopkins/Anderson Rossiand Road Consumers Drive Regionai Town of Whitby RR 36 RR25 Wentworth Street Thickson Road Stevenson Road Regional Town of Whitby/ RR60 RR26 RR52 City of Oshawa Park Road Farewell Street Regional City of Oshawa RR54 RR 56 Thornton Road Taunton Road Champlain Regional City of Oshawa RR 52 RR4 Avenue RR25 Phillip Murray Wentworth Street Park Road Regional City of Oshawa Avenue RR 52 RR60 RR54 Stevenson Road Rossland Road King Street Regional City of Oshawa RR 53 South limit of Hwy Phillip Murray Regional City of Oshawa 401 Corridor Avenue RR 52 Simcoe Street Bloor Street Harbour Road Regional City of Oshawa RR2 RR22 RR 62 Harbour Road Simcoe Street Farewell Street Regional City of Oshawa RR 62 RR2 RR56 Farewell Street Harbour Road Bloor Street Regional City of Oshawa RR 56 RR 62 RR 22 Ritso n Road Winchester Road Wentworth Street Regional City of Oshawa RR16 RR 3 RR 60 Wilson Road Taunton Road Bloor Street Regional City of Oshawa RR 35 RR4 RR 22 Main Street Taunton Road South Limit Regional Municipality of RR 17 RR4 Clannoton Shoreline Road Mara Road North Limit Regional Township of Brock RR47 RR23 8/5 J i ;Ii , "1, i 1 i j < ,~ '1 . . ~ 'J >I j ) ,t ROAD FROM .. TO 'CURRENT PROPOSED ... " . STATUS STATUS Old Hwy 12 Hwy 12 North Limit Regional Township of Brock RR51 Canal Road Old Hwy 12 Hwy 48 Regional Township of Brock RR50 RR51 Harwood Avenue Kingston Road Lake Driveway Regional Town of Ajax RR44 Reoional Hwy #2 Carruthers Creek Kingston Road Bayly Street Town of Ajax Regional Drive Reoional Hwv #2 RR22 Glbb StreeU Olive Thornton Road Townline Road Regional City of Oshawa Avenue RR52 RR55 RR 59 Park Road Rossland Road Phillip Murray Regional City of Oshawa RR54 Avenue RR52 Island Road Hwy 7A North Limit Regional Township of RR 7 ScuQog Hwy47 Concession 6 Donland Avenue Township of Regional UxbridQe The City of Oshawa declined to participate in the development of this business case. This is significant since the Stage 1 proposal (in which Oshawa did participate) called for a total of 176.5 lane kilometers to be transferred from the Region to Oshawa. The results of the business case have been prepared so as to identify the impact of excluding and including Oshawa from the analysis. -< 816 ((Jllfidl'IfIWf R('~f(m .ifl>lIrlram ~ Ptlhf,{' II tilt., Rdfu11wJr:atW/f '17 i ~, -. 3 ~ 1 \, ;1 'j I " , t I ;i :~ 1 "1 ,j J ':I A 'I 1 " i ,{ :i ;{ ,. ;t ~ 1