HomeMy WebLinkAboutEGD-22-03
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REPORT
ENGINEERING SERVICES
Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
Date: JUNE 16,2003
Report #: EGD-22-03
105
File #: TR.20. 13
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By-law #:
Subject:
CLARINGTON TRANSIT QUARTERLY STATUS REPORT FOR FIRST
QUARTER 2003
RECOMMENDATIONS:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report EGD-22-03 be received for information.
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Submitted by: Anthony Cannella Reviewed by: Franklin Wu
Director of Engineering Services Chief Administrative Officer
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CORPORATION OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T 905-623-3379 F 905-623-9282
706
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REPORT NO.: EGD-22-03
PAGE 2
1.0 BACKGROUND
The Clarington Transit system has been in operation for approximately nine months now
and this is our first quarterly report for 2003. The information contained within this report
should be read in conjunction with the Clarington Transit information found in the Cash
Activity Report FND-017-03 prepared by Finance.
2.0 INPUT FROM OTHER SOURCES
We have received monthly ridership data from the Oshawa Transit Commission.
3.0 ANALYSIS
In Report EGD-10-03 we reported that in the first four months of operation Clarington
Transit had recovered approximately 34% of operating expenses during this period.
Initial figures were optimistic because, as reported, a new transit operation typically
recovers approximately 30% of its operating expenses. While we hoped to maintain or
exceed these figures in the first quarter of 2003, Clarington Transit was faced with a
labour related service disruption when, at noon on March 3, 2003, Oshawa Transit's
unionized employees initiated a full work stoppage. Management and staff at Oshawa
Transit worked very hard to settle this labour dispute and their efforts were successful
when on March 19, 2003 the 15-day strike ended.
It was not unexpected that first quarter statistics for 2003 would indeed reflect the impact
of the two-week service disruption in March. What is encouraging is that statistics for the
second quarter (not yet reported) appear to indicate that ridership numbers have
returned to their pre-strike levels, and possibly beyond. Before and after the service
disruption Clarington Transit staff, with the help of Oshawa Transit, made a very
conscientious effort to keep the public and the school boards fully informed. Ridership
statistics suggest that although there was some inconvenience to our riders, satisfaction
levels with the service and with our communications efforts were enough to maintain
public confidence in Clarington Transit.
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REPORT NO.: EGD-22-03
PAGE 3
4.0 RIDERSHIP
January February March
2003 2003 2003
Total Adult 2823 2712 1086
Ridership
Total Student 6373 8345 2973
Ridership
Total Sr./Child 632 628 364
Ridership
Total Monthly 10349 12165 4702
Ridership
Average Daily 431 506 427
Ridership based on 24 service based on 24 service based on 11 service
days and one P.A. days days (due to service
day disruption)
Total Transfers 521 480 279
5.0 CONCLUSION
After a review of both the financial and ridership data for the Clarington Transit Service to
March 31, 2003, we are encouraged by the ridership statistics we are seeing. Customer
satisfaction appears to be very positive and we are continuing to actively promote the
service.
During the week of June 2, 2003 Clarington Transit hosted three full morning educational
sessions for primary school classes at the Municipal Administrative Centre. Staff made
special arrangements for 30 students, along with parents and teachers, to participate
each morning in "learn to ride the bus' sessions at town hall. After each session
students were invited to ride the bus during what was a fully narrated introduction to the
service. As a final gesture each student was provided with a Clarington Transit
promotional package, snacks and drinks. Response to this program was extremely
positive and staff intend to continue to promote Clarington Transit through such
endeavours.
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