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HomeMy WebLinkAboutCOD-047-03 Clw:illglOn REPORT CORPORATE SERVICES DEPARTMENT Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE Date: December 8th, 2003 A 18 Res. ttGPA- '-1-10'1-03 Report #: COD-047-03 File #_ By-law # Subject: TELECOMMUNICATIONS CONSULTANT Recommendations: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report COD-047-03 be received; 2. THAT staff be authorized to retain the services of a telecommunications consultant for an approximate amount of $15,000.00; and 3, THAT the required funds be drawn from the Corporate Services department consulting accounts, 7004-00001-0242, 7004-00001-0247 and 7008-00000-0247, Submitted by: Reviewed by:'- "'))..a~ t,,-\..l"4. Franklin Wu, Chief Administrative Officer ie Marano, H.B.Sc., C.M,O. Director of Corporate Services MMILABlkm 1207 REPORT NO.: COD-047..Q3 PAGE 2 BACKGROUND AND COMMENT Under the Municipality of Clarington Business Plan - Business Goal #4 "To Strengthen both internal and external communications", Corporate Services was assigned the Task of assessing the effectiveness of communication tools, Staff have been investigating this matter with different consulting firms and are reviewing the proposals. The proposed work includes but is not limited to assessing the current situation and technology with future requirements in order to provide maximum system flexibility and customer service, identifying the risk of systems failure, identify how the teiephone systems are currently operated, administered and maintained, provide alternatives to reduce operating costs, assess the impact of growth, and formulating a telecommunications strategy for the next 3 to 5 years, The total cost would be approximately $15,000.00 with funding provided in the 2003 Corporate Services Budget. Part of the process for this work would include the consultant meeting with senior management staff and elected officials to get a sense for how they communicate now, and what barriers and challenges they face. Should council endorse this report the final deliverable and pricing will be negotiated with the successful bidder. The total anticipated costs will be approximately $15,000,00 and will be drawn from the various Corporate Services Consulting Accounts as identified in the recommendations. CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T(905)623-3379 F (905)623-4169 U08