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HomeMy WebLinkAboutCLD-018-13 Clarington REPORT CLERK'S Meeting: General Purpose and Administration Committee Date: May 27, 2013 Resolution#: By-law#: Report#: CLD-018-13 File#: Subject: PUBLIC WEB ACCESS TO COUNCIL/COMMITTEE AGENDAS, MINUTES, AND REPORTS RECOMMENDATIONS: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report CLD-018-13 be received for information. ; ; Submitted by: Reviewed I: ('_') ( arty . B ie CMO Franklin Wu, Munjclpal Clerk Chief Administrative Officer PLB/CAG CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L1C 3A6 T 905-623-3379 REPORT NO.: CLD-018-13 PAGE 2 1. BACKGROUND 1.1 At its meeting held on April 29, 2013 Council passed Resolution GPA-242-13: THAT Staff report back on updating the municipal server to allow more than the current maximum of 10 users to access the agendas, minutes and reports on the municipal website. 1.2 The Municipality of Clarington has invested in Laserfiche which is a software system used to manage our electronic document repository. This powerful system is currently used to manage our records of historical value including council and committee agendas and minutes, reports to committee and council, Advisory Committee minutes, and our by-laws. Our repository for minutes and by-laws includes records dating back to the 1800's. Since January of this year, we have also added our council and Committee audio recording files (which can be quite large files) to our Laserfiche repository. 1.3 Public access to these records is provided through a web portal called Weblink. Until recently, our 10 concurrent licences proved to be sufficient. 1.4 Although it is difficult to predict access activity, staff believes that some of the access traffic congestion is due to the file size of our meeting audio files. These audio files are very large and given that they are not indexed by agenda item, our listeners are required to listen to the whole of the file rather than simply jumping to their desired agenda item discussion. Thus our listeners are tying up an access licence for a longer period of time than would be if the audio files were indexed. 1.5 As mentioned earlier, Laserfiche is a powerful system which we will continue to expand to improve our internal processes as they pertain to records and information management. We are on a path of continual improvement which includes an annual review of our Laserfiche System needs. Our 2013 Budget included funds to be allocated to expanding our number of licences both for internal and public access to our records. 1.6 In determining the appropriate number of licences staff considered the types of records currently available to the public, the types of records planned to be released to the public over the next year, and the number of staff accessing the records through the web portal. As well, staff considered the vendor's input based on best practices with similar sized organizations. 1.7 The 15 new licences (for a total of 25) were implemented during the week of May 6t" within budget. At the time of writing this report, staff has confirmed that there have been no reported incidents of difficulty accessing our public records either by members of the public or our staff. REPORT NO.: CLD-013-13 PAGE 3 1.8 Going forward, staff will continue to monitor access rates and should it be concluded that our users are still experiencing on-going high levels of access congestion, staff will consider alternatives for access to our meeting audio files. 2. CONCURRENCE: 2.1 This report has been reviewed by Rob Van Dyk, Manager of IT Services, who concurs with the recommendation. 3. CONCLUSION: Our public web access for Council/Committee meeting agendas, minutes and reports was expanded to more than double the access licences. Staff will continue to monitor our access traffic. Should on-going high levels of congestion prove to be an issue, staff will take the necessary steps to address the matter. CONFORMITY WITH STRATEGIC PLAN Promoting economic development Maintaining financial stability X Connecting Clarington X Promoting green initiatives X Investing in infrastructure Showcasing our community Not in conformity with Strategic PIS Staff Contact: Anne Greentree, Deputy Clerk Attachments: None