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HomeMy WebLinkAboutCSD-001-13 Clarftwn REPORT COMMUNITY Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE Date: February 25, 2013 Resolution#: 6P4-11r-1 '3 By-law#: N/A Report#: CSD-001-13 File#: Subject: COMMUNITY SERVICES - 2012 YEAR END REVIEW RECOMMENDATIONS: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report CSD-001-13 be received for information. -- z , Submitted by; Reviewed by: Vre ctph P. Caruana Franklin Wu, or, Community Chief Administrative Officer Services JPC/ga/sm CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L1C 3A6 T 905-623-3379 REPORT NO.: CSD- 001 -13 1.0 BACKGROUND PAGE 2 1.1 The Community Services Department is responsible for planning, implementing and evaluating municipal recreation, leisure programs and facilities. This report is intended to provide Council with an overview of the activities associated with the Department's Recreation Services and Facilities Divisions during 2012. 2.0 RECREATION SERVICES DIVISION 2.1 There are many ways to participate in recreation in Clarington. There is a wide range of programs and services offered directly by the Municipality for residents of all ages as well as many recreation, arts and cultural volunteer and not -for- profit community organizations that provide valued and needed programming, activities and events. 2.2 Over the course of 2012, the Recreation Services Division offered residents of Clarington registered programs in aquatics and fitness, as well as youth and adult recreation programs. In addition to our structured programming, the Division is also responsible for facility memberships, recreational swimming and a variety of drop -in programs. 2.3 Recreation Services also plays an integral role in liaising and working with Clarington's many recreation based community organizations. The Community Development portfolio continues to evolve and reach out to new organizations while providing on -going support and information to the many organizations that provide a range of recreation opportunities and events for the residents of Clarington. 2.4 In 2012 Recreation Services experienced continued growth in most service areas with program registration revenue reaching an all time high of $920,000. $300,000.00 $250,000.00 Total $200,000.00 $150,000.00 1 $100,000.00 $50,000.00 $0.00, 'se Revenues Winter Spring Summer Summer Fall Day Camp 2010 Total Revenue $769,942.48 13 2011 Total Revenue $848,460.38 ❑ 2012 Tota I Revenue $917,148.17 REPORT NO.: CSD -001 -13 2.5 The methods in which individuals choose to register continue to remain consistent over previous years with the greatest number of registrations occurring at our front reception counters. 2012 REGISTRATIONS 3.0 AQUATIC SECTION PAGE 3 11 In Person E3 IVR (Telephone Registrations) ❑ E- Connect (On -line Registrations) i) The Municipality operates three indoor aquatic facilities (Clarington Fitness Centre, Courtice Community Complex and Newcastle & District Recreation Complex) and one outdoor pool (Orono Park Pool). These facilities are operated seven days a week and offer a wide variety of both recreational swimming and aquatic instructional programs for the community. ii) Currently, the Municipality employs 63 part -time aquatic staff annually. Staff includes high school, college and university students as well as adults working daytime hours. iii) In addition to their numerous qualifications, new hires undergo extensive training (approximately 20 hours) at all three indoor facilities prior to working their first shift. Staff are required to attend on -going training every three months. Pre - summer training includes an annual Lifeguard Competition, where staff are placed in teams and compete through various events, giving them an opportunity to showcase their lifeguarding and first aid skills. iv) While only part -time, these positions offer students valuable experience in areas of customer service, working with the public, dealing with difficult situations, first aid and emergency situations. 3.1 Instructional Aquatic Programs i) Community Services currently offers 69 hours of aquatic instructional programming each week between our three indoor pools. Over the past five years, aquatic programs have seen an overall increase of 20 %. In 2012, approximately 6,900 individuals participated in aquatic instructional programs. REPORT NO.: CSD- 001 -13 Aquatic Program Participant Statistics PAGE 4 Pool 2010 2011 2012 ` Clarington Fitness Centre 664 639 622 Courtice Community 2,630 2,893 3,018 Complex Newcastle & District 2,735 3,073 3,220 Recreation Complex Total Number of Users 6,029 6,605 6,860 3,2 Recreational Swimming i) The Department offers a wide variety of swims at its indoor facilities, including Adult, Lane, Adult /Lane, Public and Family. Combined at all three indoor facilities, the Municipality offers an average of 98 hours of swims per week. ii) Recreational swimming remains a popular activity for all ages. In 2012, over 91,000 people visited a pool for recreational swimming. While usage fluctuates year to year, and pool to pool, over the past three years, usage of the four aquatic facilities combined has seen an overall increase of 8.7% (7,994 swimmers). Pool 2010 2011 2012 Clarington Fitness Centre 12,421 12,112 13,025 Courtice Community 28,953 28,686 31,880 Complex Newcastle & District 38,869 40,710 42,745 Recreation Complex Orono Park Pool 3,430 3,640 4,017 Total Number of Users 83,673 85,148 91,667 REPORT NO.: CSD- 001 -13 3.3 School Board Swimming Lessons PAGE 5 i) Since September 1997, the Community Services Department has offered a customized program for the Boards of Education within Clarington. ii) At the present time, the Municipality reserves 15 one -hour time periods from mid - September to mid -June for school use. These time periods are programmed during the slower daytime hours, primarily afternoons. iii) Participating schools vary in both the grade and the number of students participating in the program. Some schools designate swimming for certain grades, usually grades 3, 4 or 5. Other more enthusiastic schools give each grade the opportunity to attend every school year. iv) Partnerships such as the School Board Swim Program target residents who may not normally be reached through municipal swimming lessons, due to shift work, irregular schedules or financial limitations not allowing families to attend evening and weekend classes. The program also increases children's exposure to water safety education and lifesaving skills. V) The 2011 -2012 school year saw 11 local schools participate in the school board swimming program, bringing a total of 532 children. vi) While the program continues to provide valuable water safety education and awareness to children in our community, the total number of children who participated in this program decreased significantly from the 2010/11 school year. With increasing busing costs, rental fees, and teacher labour issues, many schools have opted out of the program, or decreased the number of students they are sending to participate. Schools that previously sent all grades (1 -8) are now targeting grades 3 -5. This decrease has had a significant impact on facility pool rental revenue, particularly at the Courtice Community Complex. See page 18, section 8.3 for annual hourly comparisons of school board rentals. 4.0 FITNESS SECTION The Community Services Department is pleased to offer fitness programs and activities at various municipal recreation facilities. The main fitness facility in Clarington is located within the Courtice Community Complex — Courtice Fitness Training Facility. A satellite program is also offered in the Newcastle & District Recreation Complex. These fitness programs and activities are conducted by 9 certified Fitness Trainers and 25 certified Fitness Instructors. Courtice Fitness Trainina Facility This facility is open weekdays, 6am -10pm and weekends 8am -9pm. The Courtice Fitness Training Facility has a large fitness training floor with a variety of cardio and strength equipment as well as a separate group fitness studio where we offer programs such as Spinning, Yoga and REPORT NO.: CSD -001 -13 PAGE 6 Zumba, among others. We offer one -on -one and small group personal training with certified personal trainers. iii) Newcastle & District Recreation Complex Group fitness classes are offered at the Newcastle & District Recreation Complex most weekday mornings, some evenings and most Saturdays throughout the year. The group fitness program is available to members, registered participants and drop -ins. We are pleased to offer a range of programming to suit a variety of fitness needs. 4.1 Fitness Memberships i) In 2012, we have seen a resurgence in membership sales that has not been seen since 2008. Membership sales increased significantly over 2010 and 2011. This increase can be attributed to membership promotion and retention strategies such as members receiving an additional month on their annual membership if they renew prior to their expiry date, as well as a turnaround in the economic climate and a focus from the health community on the benefits of active living. Fitness Membership Sales Statistics 2008 to 2012 Members One Month Three Month Annual Corporate Staff Student Total 2008 111 234 590 403 56 89 1,483 2009 _ 104 214 558 308 44 71 1,299 2010 65 163 508 392 35 69 1,232 2011 102 159 425 446 27 71 1,230 2012 77 171 519 591 34 90 1,482 4.2 Group Fitness Programs Courtice Community Complex i) The Community Services Department offers group fitness classes which appeal to a wide variety of clientele. Fitness Staff are constantly reviewing fitness related research in an attempt to capitalize on new fitness trends. ii) Similar to 2011, we saw a continued increase in 2012 in participation in fitness classes on a drop -in basis largely due to the flexibility this option provides (see charts on next page). At the Courtice Fitness Training Facility, Group Fitness Program drop -ins and 10- ticket pass sales have increased by 36.6% in 2012 compared to 2011. This is a 53% increase over the past two years to the drop -in group fitness program. REPORT NO.: CSD- 001 -13 Newcastle & District Recreation Complex PAGE 7 i) Since the introduction of group fitness classes at the Newcastle & District Recreation Complex in 2008, the program has been growing based on demand and customer feedback. In 2012, we saw our first plateau in the sales and registrations of the Newcastle group fitness memberships and programs. ii) In September 2012, the flooring in the Newcastle & District Recreation Complex program room was upgraded to one that is more suitable for group fitness classes, but would allow the room to still maintain a multipurpose function. We hope that with this upgrade we will see participation rates and membership sales increase in 2013. Group Fitness Registration Comparison 2008 -2012 Memberships* / Registered Participants / Drop -Ins / 10- Ticket Passes Courtice Community Complex 1000TI go 2008 2009 2010 0 251 309 184 130 135 798 654 957 0 8 15 2011 201 381 73d Newcastle & District Recreation Complex 400 300 200 100 0 ® NDRC - Registered El NDRC - 10 Ticket Pass ® NDRC - Drop -Ins El NDRC - Memberships 2008 2009 1 2010 118 254 215 0 61 95 0 128 249 0 8 15 2011 2012 164 156 101 105_ *since membership options to the Courtice Fitness Facility are all- inclusive, membership numbers are not displayed in this chart. It can be assumed that approximately 30% of the CCC - fitness members attend group fitness classes at both CCC and NDRC. REPORT NO.: CSD- 001 -13 4.3 Grade 5 Action Pass J_IrLE:3 i) The Municipality of Clarington has been a partner in the Durham Grade 5 Action Pass which was introduced in 2008 to all grade 5 students in Durham Region. The pass provides free access to public swimming, skating and drop -in basketball during the year the student is in grade 5. This pass was introduced to address the growing concern over the number of sedentary, obese children in our society. ii) The Grade 5 Action Pass has been offered to all students during their grade 5 year. The pass provides free drop -in access to students for public swims and skates and runs October 1St of the year the student is in grade 5 until August 31St of the following year. iii) In 2012, we saw 6% of previous Grade 5 Action Pass holders continue to participate in some form of registered recreation with the Community Services Department. Number of Grade 5 Action Passes Activated 2008/2009 2009 12010* 2010 / 2011 2011/2012 2012/2013 YTD 336 115 283 415 288 *Due to the outbreak of H1 N1 in 2009, this program, which is promoted through the Health Department, saw a decrease in registrations due to lack of available resources. 5.0 RECREATION SECTION i) The Community Services Department offers recreation programs and camps at various municipal recreation facilities, local schools and park locations throughout Clarington. The recreation programs service all age groups. Residents have options for registered programs, weekly drop -ins, pay -as- you -play and free programs. ii) The recreation section employs 98 part -time recreation staff annually. The staff team is primarily made up of high school, college and university students. All recreation staff take part in seasonal training, including health & safety, WHMIS, customer service, leadership development, program planning and many others topics. iii) Many of the employees within the recreation section are first time job seekers. The Municipality has the opportunity to assist these young adults in gaining and developing life skills that will benefit them for years to come. 5.1 Summer Camps i) For a number of years, the Community Services Department has offered summer camp programs to our residents. These camps serve a wide range of children and youth from 4 - 16 years of age. In 2012 there were a variety of camp opportunities including; Leadership Camp, Trip Camp, Sports Camp, Kinder Camp, Arts Camp, Eco Camp, Junior Chef Camp, REPORT NO.: CSD- 001 -13 PAGE 9 Dodgeball Camp and Outdoor Adventure Camp. Over 1,600 participants took advantage of our registered camp programs in 2012. 2000 1500 1000 500 0 Total Camp Registration (including extended care registrations) 2010 2011 2012 ii) Camp programs continue to accommodate as many individuals in the Municipality of Clarington as possible. The Department continues to revise and improve the camp program each year, achieving the underlying goal of providing quality programs at a reasonable fee. iii) In the summer of 2012 Community Services employed a total of 34 students as camp supervisors and counsellors. They brought a wide range of knowledge, experience, leadership and enthusiasm to the team. All staff received over 40 hours of pre -camp training in areas such as leadership development, team building, recognizing child abuse, customer service, program planning, behaviour management, conflict resolution, risk management and administrative responsibilities. They were also required to be certified in the High 5 Principles of Healthy Child Development, Standard First Aid and CPR "C" as well as providing an acceptable Criminal Background Check. iv) Once again Community Services partnered with the YMCA Early Years staff to continue in delivering a comprehensive Mobile Playground program to the community each week of the summer. YMCA Early Years and Community Services each committed one van and two staff. The drop -in style program offers a less structured option to our day camps for participants and caregivers. The two "Funmobiles" each visited a different location every day and delivered games, activities and crafts appropriate to the participants. No pre- registration was required and often parents /caregivers would come to the park and socialize as their children participated. The Mobile Playground rotated through 13 different parks weekly during the summer which included: Tyrone Park, Orono Park, Guildwood Park, Pearce Farm Park, Walbridge Park, West Side Park, Roswell Park, Kendal Park, Ina Brown Parkette, Avondale Park, Elliot Park, Memorial Park in Bowmanville and Haydon Hall. Attendance at the Mobile Playgrounds, at most locations, was very positive with close to 2,500 people visiting the playgrounds throughout the summer. REPORT NO.: CSD- 001 -13 5.2 Public Skating PAGE 10 i) In 2012, Community Services had close to10,000 participants attend our public skating programs throughout the Municipality. ii) In the fall of 2012, as a result of customer feedback, the timing of when public skates occurred was revised to increase options for individuals and families while reducing service duplications. iii) These changes have had a positive effect on attendance numbers as we experienced an increase of over 2,000 people from the previous year. Facility 2010 2011 2012 South Courtice Arena 4,126 4,842 6,359 Garnet B. Rickard Complex 2,818 2,064 2,370 Darlington Sports Centre 770 844 1,242 TOTAL 7,714 7,750 9,971 5.3 New Program Initiatives i) Community Services staff are consistently evaluating programs and services so that we may continue to offer the highest quality service to the residents of Clarington. 2012 saw the addition of new programs such as a Friday Night Drop -in in Orono, House league Hockey Camp during March Break and some new cooking programs. Staff are well on their way in planning for some exciting new program options in 2013, including a children's Lego program, instructional skateboarding for children and youth, introductory soccer and lacrosse camps during the summer and expanding our adult recreation program offerings. 5.4 Summer Job Subsidy Program i) The Summer Jobs Service is a student job subsidy program created by the Province of Ontario and is facilitated in Durham Region through the John Howard Society, This is the ninth year that the Community Services Department has facilitated the program on behalf of the Municipality. The program provides up to a $2.00 per hour wage subsidy to employers who employ students for the summer. This program is designed to help eligible youth prepare for employment, gain employment experience and stay in school. The Summer Jobs Service program is targeted to students aged 15 - 24 years (up to 29 for a person with a disability) who are currently attending school and plan to return to school in the fall. It should be noted that eligibility does not guarantee the employer will receive $2.00 per hour per student as the total funds are distributed by formula to the participating employers. ii) The subsidy that the Municipality received was $14,480. Municipal departments do not budget for this revenue as the program is not guaranteed from year to year. The funds are recognized in a miscellaneous revenue account specific to each department. REPORT NO.: CSD- 001 -13 2012 Summer Job Subsidy Funding by Department Operations 5.5 Financial Assistance Programs PAGE 11 Community Services Department 0 Operations Department i) The Community Services Department is committed to increasing access and participation in recreation activities among Clarington residents. ii) The Canadian Tire Jumpstart program was created by Canadian Tire Foundations for Families, and works in partnership with the Community Services Department. The program's goal is to provide financially disadvantaged children 4 to 18 years of age with the opportunity to participate in sports and recreation activities. Canadian Tire Jumpstart Statistics Year Number of Children Assisted l Funding Distributed 2010 18 $2,900 2011 25 $2,831 2012 24 $3,245 iii) In addition, the Municipality of Clarington directly offers two financial assistance programs: a) Financial Assistance Program (FAP) - Individuals or families currently receiving Ontario Works or Ontario Disability Support Program Income Support can apply for financial assistance of up to a maximum of 50% of the program /membership registration fee. The chart below identifies the number of families and individuals who received financial assistance with registration fees over the past three years. REPORT NO.: CSD- 001 -13 Financial Assistance Program Statistics PAGE 12 Year Number of Families Number of Individuals 2010 24 40 2011 16 33 2012 29 58 b) Membership Access Program (MAP) - The Membership Access Program strives to increase recreation opportunities for individuals with a permanent disability. Clarington residents who meet the age criteria for facility memberships and who have a permanent disability are eligible for the Membership Access Program which provides a reduced fee for facility memberships. As this program relates to a permanent disability, once an individual is confirmed eligible this program remains available to them indefinitely; there is no re- application process. Membership Access Program Statistics Year Number of Individuals 2010 15 2011 4 2012 7 5.6 Advancing Affordable Access to Recreation in Durham Region i) In 2012 staff from the Community Services Department attended a one day workshop to discuss affordable recreation for all within Durham Region. From that workshop a steering committee was created to address this growing concern. ii) The Advancing Affordable Access to Recreation Committee in Durham Region is comprised of recreation, health, education and social service practitioners in Durham Region who believe in the value of barrier free active lifestyles for all residents. The steering committee has been formed to develop a framework /charter that would result in greater participation in recreation by all residents and build the capacity of practitioners to better reduce barriers. Specifically, the initiative will identify and address the barriers faced by lower income residents and families. REPORT NO.: CSD- 001 -13 PAGE 13 iii) The committee will be working over the course of the next few months to complete a number of tasks, including: • Continue to gather information and create a data base on current subsidy levels and usage of financial subsidy across Durham Region; • Review the "Affordable Access to Recreation for Ontarians Policy Framework" with a view to adopting it to the Durham context; • Investigate the opportunity to facilitate a business case for Durham Region to provide a greater investment in recreational opportunities for residents with a low income background; • Investigate the benefits and opportunities of a municipal and community delivery organizations standardized affordable access model in Durham Region; • Develop a summary report to local municipalities and the Regional Council of Durham. N. 1, 1111 WA 7:UI41[i]W11:4i• III 1 i) Community Development is an ongoing process working with community organizations and volunteers to assist with their organizational growth and development which will enable them to identify and respond to current and future community recreation and leisure needs and interests. To be successful, Community Development requires developing a rapport and credibility within the community through an ongoing relationship. The true strength of a community is measured by its volunteer leadership. Volunteers provide leadership in the provision of programs and services that enhance the quality of life possible within the community; everything from leisure opportunities and social support, to activities and community events, for all residents regardless of age and background. To create an exciting, vibrant, and caring community there needs to be a strong base of volunteer leadership. iii) Staff developed a strategy which was geared towards enhancing the relationship with community partners by creating an environment of encouragement, facilitation and learning which would help to ensure that the volunteer experience was fulfilling and productive. iv) Based on feedback from our community partners, staff worked with local trainers to develop a series of community development events which would address some training needs and also provide a forum for networking and support among the volunteer community. The following workshops were offered to the volunteer sector in 2012: • Smart Serve Certification • Getting More Time out of Your Time — Time Management • Lord Stanley's Cup- A light hearted kick off to the Stanley Cup playoffs REPORT NO.: CSD- 001 -13 PAGE 14 Athletic Taping for Trainers Accounting 101 - Basic Bookkeeping for Community Organizations Making Ethical Decisions —NCCP coaching certification 6.1 Sport and Leisure Fair i) Many of our community groups have expressed frustration with the promotion and marketing of their programs. Although there are numerous opportunities for residents to partake in a wide range of sport and leisure pursuits, often they are not aware of these opportunities. The Sport and Leisure Fair was developed as a vehicle for groups to promote their programs and services to the general public in an open house type setting. Community groups are offered display space to promote their programs and services and the general public is invited to drop in and learn about the wealth of recreation and leisure opportunities available to them and their families. ii) In 2012, we rescheduled the Sport and Leisure Fair to Friday September 28th to minimize conflict with local school open houses and to tie the event into Sports Week in Clarington. The format was also revised, as only half of the hall was available due to the filming of the Million Dollar Neighbourhood. Community displays were set up in the north hall, through the Hall of Fame and into Pad A lobby. This set up created good flow and highlighted the family skate. iii) 35 community groups participated and over 400 members of the public enjoyed a free family skate and pizza, courtesy of Boston Pizza, while browsing the displays of recreation and leisure opportunities available for them within their community. 6.2 Clarington Sports Hall of Fame i) The Clarington Sports Hall of Fame continues to be a memorable event for the local sports community, thanks to the support of sponsors Ontario Power Generation and St. Mary's Cement. In 2012, 285 sports enthusiasts were on hand to acknowledge this year's inductees, Ernie Dickens, Don Gilhooly, Dave Larsh, Valerie Quinn, Phil Solomon and the Clarington Green Gaels Jr B Lacrosse Team, 1998. Sami Jo Small shared her experiences as an Olympic Gold Medalist and World Champion and proved to be an extremely entertaining and motivating guest speaker. 6.3 Community Events i) Winter WonderLearn The 2012 version of Winter WonderLearn was hosted at Newcastle & District Recreation Complex and the Newcastle Branch Library for the second year. These facilities were much better suited to handle the numerous interactive displays and workshops that have become a part of REPORT NO.: CSD- 001 -13 PAGE 15 this event. Participants enjoyed the Indoor Playground program courtesy of Ontario Early Years, live animals from the Bowmanville Zoo, face painting and the interactive education program offered by Clarington Emergency Services. Participants were able to enjoy wagon rides between the two venues. ii) Rotary Ribfest The fifth annual Rotary Ribfest was again hosted at the Garnet B. Rickard Fields June 8 -10. This event just continues to grow with over 50,000 patrons enjoying great entertainment and fabulous food in a friendly family environment. Ribfest has proven to be a wonderful initiative to highlight our community as 27% of the guests were from outside of Clarington. With seven "ribbers" on site and more vendors involved, there were many more food options for the crowds to contemplate. The funds raised at this event provide the opportunity for the Rotary Club to continue their support for many community events and initiatives. iii) Courtice Kids Of Steel The 2012 Courtice Kids of Steel Triathlon continued its tradition of excellence due to the efforts of Derrick McKay and his dedicated team of volunteers. The August 19th race was sold out again this year with 225 triathletes aged 3 -19, from across southern Ontario competing in this well run, fun and friendly event. For those that have not witnessed the spirit and dedication of a 3 -5 year old triathlete as they power their way around the course it is worth a visit! The Courtice Kids of Steel Triathlon has quickly established itself as one of the leaders of the Kids of Steel circuit. iv) Breakfast with Santa Breakfast with Santa was hosted at the Garnet B. Rickard Recreation Complex on Saturday December 1St in partnership with Ontario Early Years. Young children and their families enjoyed a full pancake breakfast followed by Christmas games and activities. The highlight of the morning is the visit from Santa. This year 575 people enjoyed this event at two sittings (9:00- 11:00am and 12:00- 2:OOpm). V) Ride for United Way In 2012, The Ride for United Way returned to the Garnet B. Rickard Recreation Complex. Over 400 riders from across the GTA cycled through one of four courses ranging from 25 km to160 km, enjoying the lovely scenery Clarington has to offer. The 2012 Ride for United Way was a major event for the Durham United Way generating over $40,000 towards their fundraising target. REPORT NO.: CSD- 001 -13 6.4 Community Grant Program i) The Community Grant Program was established many years ago with the intent to provide Council with a vehicle to acknowledge and support the efforts of our local volunteer community and not - for - profit agencies that provide services, events or projects which benefit the community. Historically, the allocation of funding for this program has been established at $1.00 per capita, providing a funding level of $80,000 annually. During the 2009 Municipal Budget process, grant requests normally received from the Newcastle Community Hall, Community Care Durham - Clarington and the Clarington Older Adult Association were re- directed from the Community Grant Program to the Municipal Budget process ($5,000 each for a total of $15,000). In addition, in an effort to maintain the integrity of the Community Grant Program while still supporting the Courtice Rotary Canada Day celebrations, $5,000 was transferred from the Grant Program to the Corporate Services Department to be applied only to the funding of Canada Day Celebrations. Accordingly, a maximum amount of $60,000 was available for the 2012 Community Grant Program. ii) The Community Grant Program is continually evolving, undergoing review and modification to ensure the program continues to provide Council with a means to support appropriate community initiatives which meet the defined criteria. Over the years the program has been successful in providing Council an opportunity to acknowledge and support the efforts of our local volunteer community and not - for - profit agencies. iii) On November 15th, 2011, staff hosted a community meeting to introduce the 2012 Community Grant Program. Invitations were sent to organizations that had been a part of the program over the three previous years and 14 organizations accepted, The meeting provided the opportunity for staff to update applicants on any changes or revisions to the process and also provided an opportunity for applicants to discuss their application and get clarification on the process and criteria. This meeting has been helpful in educating the public on the objectives and merits of the Community Grant Program while sending the message that as the community continues to grow there will be increased demands on the program. Applicants are encouraged to review their requests and apply for support only when truly required. iv) Both the number of requests and the amount of funds requested in 2012 were consistent with the 2011 requests. Seven of the forty -two requests received were from first time applicants. Community Grant ` 2009 Totals 2010 Totals 2011 Totals 2012 Totals Program Number of 41 42 44 42 Applications Amount Requested $114,500 $103,495 $129,154 $132,406 Amount Awarded $53,250 $59,179 $60,000 $60,000 REPORT NO.: CSD- 001 -13 6.5 Clarington Older Adult Association (COAA) PAGE 17 i) The COAA continued to offer quality recreation and leisure opportunities to our growing older adult community through their primary location at the Beech Centre. ii) As the membership continues to grow, staff and the COAA have strived to offer increased satellite programming at facilities such as the Courtice Community Complex and Newcastle & District Recreation Complex. iii) In 2012, 29 programs were offered at these satellite facilities, bringing the total to 97 that have been offered since Council entered into the Memorandum of Understanding with the COAA on the delivery of partnership programs in July of 2009. While the programs experienced different levels of success, the dance and pickleball programs at Newcastle & District Recreation Complex firmly established themselves and enjoyed consistent numbers throughout the year. 7.0 FACILITIES DIVISION 7.1 The Facilities Division is responsible for the operations and maintenance of recreation facilities managed by the Community Services Department. This includes permitting of arenas, swimming pools, indoor soccer and multi - purpose rooms. The Division is also responsible for concessions, pro shops and vending operations in our facilities. This overview is intended to provide Council with an update on the activities and highlights of the Facilities Division for 2012. 7.2 Supporting the Facilities Manager, the Division is staffed by four Facilities Supervisors and the Food Services Co- ordinator. The Supervisors share the management of our seven indoor facilities and outdoor pool, while the Co- ordinator is responsible for concession and vending functions in all facilities. Along with the 24 full time unionized staff, the Division requires approximately 80 part time staff to help operate the facilities. 8.0 FACILITIES PERMITTING 8.1 Our facilities booking office, located at the South Courtice Arena is responsible for the facility permits issued by the Department on an annual basis. These permits include all rentals for our major sport users in the arena, pool and indoor field facilities, and the annual facility rental contracts for all major ice, indoor field and pool users. The majority of facility usage is permitted to Clarington based minor sport users. REPORT NO.: CSD- 001 -13 PAGE 18 8.2 2012 hourly ice and floor rental statistics are as follows: Category 2010(hours) 2011(hours) 2012(hours) Minor Hockey — Boys 5,475 5,651 5,865 Minor Hockey — Girls 1,903 2,097 2,129 Figure Skating 622 624 706 Speed Skating 166 212 224 Adult Hockey 1,384 1,478 1,359 School Boards 267 231 208 Other (incl Powerskating &Private) 358 465 350 Lacrosse /Ball Hockey(ory Pad) 1,108 1,368 1,472 Total 11,283 12,126 12,313 Adult hockey rentals were down as a number of seasonal contracts were not renewed, however this was offset somewhat with an increase in late night rentals offered at the discounted rate. School board rentals dropped in Fall 2012 as their extracurricular activities were reduced and /or eliminated. 8.3 2012 hourly swimming pool rental statistics are as follows: Category 2010(hours) 2011 (hours) 2012(hours) Swim Clubs 642 736 763 School Boards 241 217 118 Other 108 151 112 Total 991 1,104 993 In 2012 Ajax Swim Club continued to rent pool space which represents the increase in hours. Again the drop in school board rentals is a result of their extracurricular activities being reduced and /or eliminated. REPORT NO.: CSD- 001 -13 PAGE 19 8.4 2012 hourly indoor soccer /outdoor lacrosse rental statistics are as follows: Category 2010(hours) 2011 (hours) 2012(hours) Youth Soccer 1,225 1,044 1,055 Adult Soccer 294 305 195 Other 198 143 115 Youth and Adult Lacrosse 296 245 151 Total 2,013 1,737 1,516 Adult soccer rentals dropped as a result of reduced participants, which resulted in the soccer club fielding fewer teams for the season. Rental of the outdoor lacrosse bowl was down also as minor lacrosse use in 2012 was significantly down from previous years. Staff will continue to market the facility to non soccer uses to increase field utilization. 8.5 Pay as You Go and Complimentary Programming In addition to private and community group rentals, the Department provides a variety of public programs to residents in our facilities. This includes pay as you go and complimentary programs. 2012 attendance statistics are as follows: Category 2011 Attendance 2012 Attendance Shinny Hockey 3,121 2,090 Shinn 55+ 3,305 3,658 Youth Shinny 663 564 Ticket Ice 819 747 Skate 55+ (complimentary) 5,053 5,246 Parent & Tot Skate (complimentary) 7,232 6,844 Indoor Soccer Walking Program (complimentary 7,376 5,998 Indoor Soccer Drop-in Soccer 396 184 Total 27,965 25,263 Shinny hockey attendance suffered in 2012 as a number of players took part in programs in adjacent municipalities; however, attendance was back on the rise late in 2012. Drop -in weekday afternoon soccer attendance is a challenge and staff are looking into alternative programming for these time slots. REPORT NO.: CSD- 001 -13 PAGE 20 9.0 PUBLIC ACCESS DEFIBRILLATOR (PAD) PROGRAM 9.1 The Community Services Department is responsible for the administration of this program for all seven of our indoor recreation facilities as well as the Orono Arena, Newcastle Arena and Newcastle Community Hall. The annual program support and training is provided by Central East Pre - hospital Care Program (CEPCP) and the costs associated with this program are provided in the Department's annual operating budget. In addition to the annual training, program support includes medical oversight, equipment technical support and incident support. 9.2 With the expansion of the PAD program in 2013 to community halls and other facilities, the Operations Department will assume responsibility for the units at Newcastle Arena, Newcastle Community Hall and the Orono Arena. 10.0 FACILITY ACCESSIBILITY PROGRAM 10.1 In 2012 the Department continued to implement upgrades to our facilities that addressed improved accessibility for our patrons. Projects this past year at Courtice Community Complex included a re- design of the main reception area and replacement of accessible washroom partitions. Improvements were made to the Pad A lobby at the Garnet B. Rickard Recreation Complex to open the area and create better accessibility for heated viewing by arena patrons. 11.0 ANNUAL CAPITAL PROJECT PROGRAM 11.1 In addition to the day to day operations of the Municipality's recreation facilities, the Facilities Division also administers the Department's Capital Maintenance Program. Significant in scope, this program ensures our facilities are structurally sound and physical plants are maintained to industry standards. 11.2 Every five years, each facility undergoes a building audit, conducted by structural /mechanical engineers. This document provides information related to the structure and physical plant that enables staff to proactively maintain our assets, forming the basis for the current year's capital budget and four year forecast, which is approved each year through the budget process. In 2012 audits were completed for the Garnet Rickard Complex and the Clarington Fitness Centre. The recommendations from the Fitness Centre audit provided the basis for the proposed scope of work submitted for the Community Infrastructure Improvement Fund (CIIF) program funding request. 11.3 In 2012, the capital budget included projects that related to accessibility as mentioned above, energy conservation, mechanical equipment life cycle needs and patron amenities. The project list includes the Pad A dressing room /lobby lower roof replacement at Garnet Rickard Complex and fitness equipment replacement at the Courtice Community Complex. REPORT NO.: CSD- 001 -13 12.0 ENERGY CONSERVATION PAGE 21 12.1 Facilities management staff continue to serve as members of the Energy Management Steering Committee. Since the costs of heat, hydro and water in recreation facilities represent a significant portion of our annual operating costs it is important for staff to stay current in this area. 12.2 Staff monitor the monthly utilities charges and are able to more accurately estimate the impact to the operating budgets. In recent years we have been able to make adjustments to various utility accounts during the annual budget process. 13.0 HEALTH AND SAFETY 13.1 Workplace health and safety continued to be a high priority in 2012. In addition to the monthly workplace inspections completed by the Joint Health and Safety Committee, Department staff continued to perform monthly supervisory inspections at our recreation facilities. In addition, the divisional managers inspect the workplaces semi - annually with the Director performing annual inspections. 13.2 In 2012, funds were approved for employee safety devices. Due to the nature of our facility operations, staff are often working in facilities alone. We have recently purchased "man down" systems for our facilities that will be operational early in 2013. This enhancement will provide added safety measures for our staff. 14.0 COMMENTS 14.1 The Community Services Department is very proud of our accomplishments over the past year. Our state of the art recreation facilities offer a safe and attractive environment for all our residents to enjoy. 14.2 Our youth and adult recreation programming continues to provide Clarington residents with a variety of opportunities that encourage a healthy lifestyle. 14.3 In 2012, the Department will continue to identify areas of potential development and growth, ensuring quality recreational opportunities for our growing and diverse population. 15.0 CONCURRENCE: Not Applicable REPORT NO.: CSD- 001 -13 16.0 CONFORMITY WITH STRATEGIC PLAN PAGE 22 The recommendations contained in this report conform to the general intent of the following priorities of the Strategic Plan: _ Promoting economic development _ Maintaining financial stability X Connecting Clarington X Promoting green initiatives X Investing in infrastructure X Showcasing our community Not in conformity with Strategic Plan Staff Contact: George Acorn, Facilities Manager Sharon Meredith, Recreation Services Manager