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Report To: General Government Committee
Date of Meeting: April 13, 2026 Report Number: FSD-015-26
Authored By: David Cachia, CIO
Submitted By: Trevor Pinn, Deputy CAO/Treasurer, Finance and Technology
Reviewed By: Mary-Anne Dempster, CAO
By-law Number: Resolution Number:
File Number:
Report Subject: Operational Replacements for Council Chambers
Recommendations:
1.That Report FSD-015-26, and any related delegations or communication items, be
received;
2.That Council authorize the procurement of Council Chambers audio/visual system
upgrades from AV Group (Aligned Vision Group);
3.That Council authorize the procurement of the optional item (electronic voting);
4.That Council authorize the use of the reserve fund up to $115,000 to fund the
Council Chambers Audio/Visual System Upgrades project;
5.That the installation be scheduled during the summer Council recess to minimize
disruption to Council operations; and
6.That all interested parties listed in Report FSD-015-26, be advised of Council’s
decision.
GG-072-26
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Report FSD-015-26
Report Overview
The Council Chambers Audio/Visual (AV) system is a critical piece of municipal
infrastructure that supports open and transparent local government. Council meetings,
Standing Committee meetings, Advisory Committee meetings; and all remotely broadcasted
meetings depend on the reliable operation of this system.
This report seeks approval to replace the existing Shure DIS (Danish Interpretation System)
delegate conference system within the Council Chambers with a modern Televic Confidea
FLEX hardware platform. The current Shure DIS system is discontinued, replacement parts
are nearly impossible to source from reputable vendors, and the hardware has begun to fail.
Aligned Vision Group (AVG), the Municipality’s AV service vendor, has formally identified
this replacement as a critical upgrade requirement.
The proposed upgrade will be completed during the summer Council recess, providing
sufficient time for installation, full commissioning, and testing prior to Council’s return in the
fall.
1. Background
Current State
1.1 The Council Chambers AV system supports the full spectrum of democratic processes
conducted by the Municipality of Clarington. The system enables audio amplification for
all meeting participants, integration with the broadcast and recording infrastructure,
microphone management for elected officials, staff, and public delegates, and camera
control pre-sets for proceedings.
1.2 The Shure DIS delegate microphone platform, which forms the core of the conference
audio system, has been in place since 2018 and has reached end-of-life. The
manufacturer, Shure, has formally discontinued the DIS hardware line, and replacement
components are no longer reliably available through reputable vendors. Staff have
begun experiencing hardware failures within the existing system, creating a risk of
unplanned service disruption during Council meetings.
1.3 The Council Chambers AV system is a foundational component of Clarington’s
democratic and governance infrastructure. The Shure DIS delegate conference platform
has reached end-of-life, is no longer supportable, and has begun to exhibit hardware
failures. Continued operation of this system presents an unacceptable risk of service
disruption to Council proceedings.
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Report FSD-015-26
2. Vendor Communication and Recommendation
2.1 AVG, the Municipality’s contracted AV service provider, communicated the urgency of
this situation directly to the Municipality.
2.2 Both AVG and MVI (the Municipality’s AV integration partner for the camera system)
have previously recommended the Televic platform as the appropriate replacement. The
Televic Confidea FLEX system offers a modern, fully supported, and feature-rich
conference platform compatible with the Municipality’s existing Biamp Tesira DSP and
Dante audio networking infrastructure.
3. Proposed Scope of Work
3.1 The scope of work, as outlined in Quote #46087-DM-1 from AV Group, includes the
following:
a. Removal and surrender of 21 existing Shure CM 6080F DIS microphone stations,
the Shure DIS-CCU conference control unit, and the Audient ID4 USB audio
interface;
b. Supply and installation of 21 Televic Confidea FLEX touch-enabled tabletop
conference units, positioned across the Mayor’s bench, Councillor stations (north
and south), Staff stations (north and south), and the delegate podium;
c. Supply and installation of 21 Televic Mike PLM502F gooseneck microphones to
match the existing 19.5-inch microphone profile;
d. Installation of a Televic Plixus AE-R Dante conference audio engine and two Plixus
NEXT network extenders for redundancy;
e. Installation of four Biamp Tesira SEC-4 microphone/line cards with acoustic echo
cancellation (AEC) to enhance audio clarity;
f. Replacement of the Crestron 3-series control processor with a Crestron CP4 4-
series unit for improved compatibility;
g. All associated cabling, custom plates, keystone disconnect boxes, and shielded
CAT6 infrastructure required to support the new system;
h. System design, engineering, CAD documentation, project management, on-site
installation, off-site programming, and full on-site commissioning and training.
i. AVG has confirmed that the remainder of the AV system is operational and not in a
critical state requiring immediate replacement.
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3.2 To ensure adequate time for purchase order issuance to manufacturers, a client
purchase order or written approval must be received by AVG by April 30th, 2026.
4. Financial Considerations
4.1 The capital expenditure for this upgrade is anticipated to be funded through the existing
IT Reserve Funds. Staff will confirm the precise budget line and any variance reporting
requirements through Finance in accordance with the Municipality’s procurement and
budget policy.
Cost Category Amount (CAD)
Critical Upgrades – Equipment & Materials $54,597.00
Critical Upgrades – Professional Services $39,401.00
Subtotal (before tax) $93,998.00
HST (13%) $12,219.74
TOTAL (including HST) $106,217.74
4.2 Optional Additional Cost – Voting Interoperability: proposal includes an optional
Additional Cost Option (ACO#1) for voting interoperability between the MVI voting
platform and the Televic system. This option is not included in the base
recommendation at this time, as voting integration has not yet been deployed at
Clarington. This approach would be future-proofing. In the future, the Municipality may
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Report FSD-015-26
consider enabling electronic voting to increase transparency, accountability, and ease
the Clerk's workload. The additional cost for this feature set is $5,324.00.
5. Strategic Plan
5.1 The proposed Council Chambers AV system upgrade directly supports the Municipality
of Clarington’s Strategic Plan 2024-27, which is structured around three pillars: Lead,
Connect, and Grow Responsibly. The upgrade touches each pillar.
Ref. Pillar Strategic Priority How This Upgrade Aligns
L.2.2 Lead Use technology and process
improvement to modernize
and optimize services
Replaces end-of-life conferencing
hardware with a modern, fully supported
platform, modernizing a core governance
service.
L.2.3 Lead Design and implement a
service delivery continuity
plan
Proactively replacing failing hardware
before a critical failure ensures continuity
of Council meetings and committee
proceedings.
L.2.5 Lead Maintain, protect and invest
in Municipal infrastructure
and assets
Implements a planned asset lifecycle
refresh of AV infrastructure supporting
Council operations.
L.4.1 Lead Increase opportunities for
civic engagement and public
participation
A reliable, high-quality conference
system ensures all residents who attend
or tune in to Council can hear and
engage meaningfully.
L.4.3 Lead Cultivate an informed
community through
meaningful communications;
use technology to expand
reach
Supports high-quality audio for Council
broadcasts and recordings, enabling the
broader community to access
proceedings.
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Ref. Pillar Strategic Priority How This Upgrade Aligns
G.4.2 Grow
Responsibly Be a leader in anticipating
and addressing the impacts
of climate change
Modern AV hardware is more energy-
efficient and supports hybrid
participation, reducing travel-related
emissions (see Climate Change section).
6. Climate Change
6.1 The proposed upgrade aligns with Priority G.4.2 of the Corporate Strategic Plan 2024-
27, which directs Clarington to “be a leader in anticipating and addressing the impacts of
climate change” and to “continue to implement the Clarington Corporate Climate Action
Plan.” While the Council Chambers AV upgrade is primarily an operational necessity, it
contributes to this commitment by using more energy efficient technology and
supporting hybrid meetings which reduces travel and transportation needs.
7. Concurrence
This report has been reviewed by the Municipal Clerk who concur with the
recommendations.
8. Conclusion
8.1 It is respectfully recommended that Council authorize the procurement and installation
of the Televic Confidea FLEX conference system, including additional licensing for
electronic voting, at a total cost $115,000.00 (including HST). Installation will be
completed during the summer Council recess to ensure full commissioning prior to
Council’s return.
Staff Contact: David Cachia, Chief Information Officer, 905-623-3379 x2230 or
dcachia@clarington.net.
Attachments:
Not Applicable
Interested Parties:
There are no interested parties to be notified of Council's decision.