HomeMy WebLinkAboutCAO-008-25Staff Report
If this information is required in an alternate accessible format, please contact the Accessibility
Coordinator at 905-623-3379 ext. 2131.
Report To: General Government Committee
Date of Meeting: April 7, 2025 Report Number: CAO-008-25
Authored By: Melissa Westover, Manager of Communications
Submitted By: Mary-Anne Dempster, CAO
By-law Number: Resolution Number:
File Number:
Report Subject: Winter Warming and Homelessness
Recommendations:
1.That Report CAO-008-25, and any related delegations or communication items, be
received;
2. That the Deputy CAO/Solicitor be granted authority to sign a lease of the former
Tourism Office located at 181 Liberty Street South to The Regional Municipality of
Durham, for the purposes of continuing its use as a Winter Warming Centre from
November to April for the 2025-26 season, for a nominal rent;
3.That Staff review the lease at the end of the 2025-2026 season and report back to
Council with any changes or plans for long-term use of the space;
4.That Council recognize the work of ICONIC (Integrated Community Outreach
Network In Clarington) for their efforts to provide coordinated support, meals, and
community connection to those experiencing homelessness in Clarington;
5.That all interested parties listed in Report CAO-008-25, and any delegations be
advised of Council’s decision.
Municipality of Clarington Page 2
Report CAO-008-25
Report Overview
Last year, Council directed staff to lease the former Tourism Office to the Region of Durham
for the purpose of a Winter Warming Centre, in response to the growing issue of
homelessness in our community. This report provides an update on the first year of use, and
ongoing collaborations to support the unsheltered population in Clarington. Staff are
recommending the continued use of the Tourism Office as a Winter Warming Centre.
1. Background
1.1 There are people in Clarington who are living without stable, permanent, appropriate
housing.
1.2 The Regional Municipality of Durham is responsible for all social service delivery in all
Durham municipalities, including Clarington, as mandated by the province.
1.3 In March 2024, Region of Durham Staff presented an overview of the Regional
homelessness system to Council.
Winter Warming in Clarington
1.4 Warming Centres are not shelters; they operate on a temporary overnight basis during
the winter months for those in need. Warming Centres provide a safe place for people to
sleep when it is cold outside. Warmth and shelter are critical resources for health and
safety, as people experiencing homelessness or those who are marginally housed are
one of the most at-risk groups for cold-related illnesses.
1.5 For the winter season of 2023-2024, the Region of Durham operated a Winter Warming
Centre in the basement of St. Paul’s Church in downtown Bowmanville. This was the
first time an overnight Winter Warming program was implemented in Clarington. While
well-utilized, the location presented challenges from an accessibility perspective.
1.6 In October 2024, through Report CAO-005-24, Council approved the lease of the former
Tourism Office at 181 Liberty Street South, Bowmanville, to the Region of Durham for
the purpose of an overnight Winter Warming Centre for the 2024-25 Winter season.
1.7 The Warming Centre, operated by Do Unto Others (DUO) accommodates up to 10
individuals. Regional staff indicated that the Warming Centre operated close to or at
capacity for most of the winter season and that on some occasions, on very cold nights,
unsheltered individuals were provided transportation to Oshawa warming centres due to
capacity issues.
Municipality of Clarington Page 3
Report CAO-008-25
1.8 Regional staff have noted this location is ideal because it is decentralized while still
being close to downtown Bowmanville, is fully accessible, and has a shower for users.
1.9 Due safety concerns with the lack of a sidewalk, the Region of Durham provided
transportation (cab or Outreach Team vehicles) both to and from the Warming Centre.
Although there were still some individuals that accessed the site by foot on an ad hoc
basis; by and large, users of the Winter Warming Centre utilized this transportation. No
issues were reported.
3. Local Initiatives
3.1 Staff have continued to meet on an ongoing basis with the Region of Durham;
Clarington Library, Museum and Archives; and ICONIC (Integrated Community
Outreach Network In Clarington), to identify opportunities to proactively collaborate and
respond to homelessness locally.
3.2 ICONIC is a grassroots, volunteer group of faith-based leaders, community
organizations, the Region, CLMA, and the Municipality who meet on a monthly basis to
identify opportunities to work together to create an integrated community of care for the
unsheltered population in Bowmanville.
3.3 ICONIC came together in a coordinated fashion to offer drop-in programming to those in
need every day of the week in Bowmanville. Thanks to this, when individuals left the
Warming Centre each morning, there was always a destination with food, shelter,
support, and a built-in sense of community to attend each day.
3.4 The Clarington Library, Museum and Archives, in particular the Bowmanville Library
location, continued to expand social services initiatives to offer additional support to
those in need. This included student social workers; drop-in outreach programs from
John Howard Society of Durham Region (JHSD) caseworkers; Newcomer Settlement
Services with Community Development Council Durham; access to Ontario Disability
Support Program caseworkers; and the food pantry.
3.5 Clarington Library, Museum and Archives indicated that there was a decrease in major
incidents within the Bowmanville Library from Winter 2024 to Winter 2025, thanks to
these strengthened and expanded community partnerships; a policy and procedure
review; enhanced training, resources, and decision-making tools for staff; and the
procurement of a security guard by the Municipality of Clarington.
3.6 Durham Region’s Street Outreach Team increased local presence throughout the
winter. This team provides 24/7 homelessness support to those in need, on both a
proactive and on-call basis.
Municipality of Clarington Page 4
Report CAO-008-25
3.7 The Municipality of Clarington developed a website with a comprehensive list of all
supports and resources available locally, including food banks, drop-in programs, and
all other support services. This is kept up to date on an ongoing basis based on
information from community partners.
3.8 Regional Staff have indicated that, thanks to the coordinated community efforts in
Clarington and relatively low number of unsheltered population accounted for locally,
there is not an identified need for a centralized hub service at this time.
4. Next Steps
4.1 Staff recommend that Council authorise the Deputy CAO/Solicitor to continue the lease
of the former Tourism Office located at 181 Liberty Street South to The Regional
Municipality of Durham, for the purposes of a Winter Warming Centre, from November
to April for the 2025-26 winter season; with the lease to be reviewed at the end of the
term. The Deputy CAO of Public Services has confirmed there is no municipal use for
this space for the immediate future.
4.2 Staff will continue to meet with the Region of Durham and be a member of ICONIC to
identify opportunities to support ongoing collaboration and information sharing as it
relates to supporting those experiencing homelessness in our community.
5. Financial Considerations
5.1 Staff will work with The Regional Municipality of Durham to continue the lease for use of
the former Tourism Office at 181 Liberty Street South for the Winter 2025-26 season, for
a nominal rent.
6. Strategic Plan
C.2.5: Support the proactive management of community safety and well-being.
7. Climate Change
Not Applicable.
8. Concurrence
This report has been reviewed by the Deputy CAO of Legislative Services and the
Deputy CAO of Public Services, who concur with the recommendations.
Municipality of Clarington Page 5
Report CAO-008-25
9. Conclusion
It is respectfully recommended that Council receive this report and approve the direction
of the ongoing lease for the Winter Warming Centre.
Staff Contact: Melissa Westover, Manager of Communications, mwestover@clarington.net
Attachments:
Not Applicable
Interested Parties:
List of Interested Parties available from Department.