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Report To: General Government Committee
Date of Meeting: January 15, 2024 Report Number: CAO-001-24
Submitted By: Mary-Anne Dempster, CAO
Reviewed By:
Resolution#:
Authored By:
File Number:
Report Subject:
Mary-Anne Dempster, CAO
Define and Determine the Duties and Responsibilities of the CAO
Recommendations:
1.That Report CAO-001-24, and any related delegations or communication items, be
received;
2.That the By-law attached to Report CAO-001-24, as attachment 1, be approved; and
3.That all interested parties listed in Report CAO-001-24, and any delegations be
advised of Council’s decision.
Municipality of Clarington Page 2
Report CAO-001-24
Report Overview
The purpose of this report is to update By-law 98-171, which defines and determines the
duties and responsibilities of the Chief Administrative Officer (CAO) under the Municipal Act.
As a growing and modernizing Municipality, the enhanced By-law articulates the scope of
responsibilities of the CAO in the context of recent legislative changes and the Municipality’s
new organizational structure.
1. Background
1.1 By-law 98-171 covers the duties and responsibilities of the Chief Administrative Officer
(CAO). It was passed on November 27, 1998.
1.2 Over the last 25 years, the Municipality has grown from a small organization to a large
organization that requires empowerment with clear expectations to deliver, consistent
with the duties afforded to the CAO under the Municipal Act.
1.3 Recent legislation changes have provided the need to review and update By-law 98-
171.
1.4 By-law 98-171 has been reviewed in the context of the legislative changes and new
organizational structure – with a focus on ensuring clarity and completeness.
1.5 Clarington’s By-law 98-171 has been compared to those from the other Durham
Lakeshore municipalities for consistency and completeness.
2. Review and Identified Changes
2.1 The proposed By-law has been updated and modernized, and also includes
expectations – all of which are in line with the duties assigned to the CAO under the
Municipal Act.
2.2 The enhanced structure of the By-law provides for the establishment of the By-law and
the scope of responsibility.
2.3 By-law 98-171 identifies expectations within the body of the By-law under Section 4 and
encompasses sub-sections 4.a) to 4.cc). Under the proposed By-law, the expected
duties of the position are now housed in “Schedule A” and broken into three distinct
sections: General Duties and Responsibilities of the CAO; Human Resource
Management and Administration; and Financial Management to clearly understand in
what aspect duties are assigned.
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Report CAO-001-24
2.4 The new structure is consistent with that of the other Lakeshore Municipalities in
Durham, including the duties assigned. It provides the necessary flexibility to manage
operations effectively and efficiently, as assigned under the Municipal Act.
2.5 With the format change, it was not possible to provide a red-lined version. Instead,
tables have been developed to provide the roadmap to where to find the existing
authority in the proposed By-law. The sections that were not included and those which
have been added have been identified.
2.6 Sub-Sections 4.j), 4.l), 4.r), 4.y) and 4.cc) of By-law 98-171 have been removed as they
are operational in nature and too specific to how duties are to be performed. They are
inherent in the duties provided for.
2.7 The following table illustrates the comparison between the proposed By-law Schedule A
duties under Section 1 and those provided for in By-law 98-171 Section 4. Sub-sections
a), c), n) and o) have been added to the proposed By-law to provide clarity and
completeness. The duties identified are not new, they are consistent with current
practice, but are now clearly articulated.
Proposed By-Law-Schedule A Existing By-Law-Section 4
1. General Duties and Responsibilities of the CAO
Subject to the provisions of the Municipal Act, 2001, as amended from to time, be
responsible for the general duties, authorities and responsibilities as follows:
a) To protect the interests of the
Corporation, financial and otherwise;
b) Develop short and long-term goals,
strategies, and operating plans to implement
Council’s strategic plans and priorities and
provide recommendations to Council in
collaboration with Senior Leadership Team
(SLT), where appropriate;
b) Collaborate with Municipal Council
and the Administrative Branch in the
development and administration of the
Municipality' s objectives and major
policies.
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Proposed By-Law-Schedule A Existing By-Law-Section 4
c) Provide for the supervision, care, control,
and management of all assets and services
under the ownership or control of the
municipality;
d) Ensure the Organization, in consultation
with the Mayor, is appropriately structured to
deliver services and programs as
established by Council;
w) Ensure that the Civic administration
has and functions under an appropriate
organization structure.
e) Manage and administer the business of
the Corporation in accordance with the by-
laws, policies, resolutions, and plans
approved by Council and in some instances
the Mayor, specific to the Strong Mayors Act
powers;
c) Provide advice and expertise to
Municipal Council on the Corporation' s
general policies. Inform Council on the
condition of the Municipality' s
administrative affairs and factors that
may affect them.
f) Act upon Council requests,
resolutions and directives.
f) Lead, direct, and coordinate the SLT in
the administration of the business affairs of
the corporation;
a) Maintain total responsibility to the
Municipal Council for the operations of
the Corporation, while liaising closely
with the Administrative Branch.
g) Attend, or be represented at, all Council
and Standing Committee meetings to
provide advice, answer questions, and
make recommendations to Council;
d) Attend Council and Committee
meetings with the right, with the
consent of the Chair, to speak, but not
to vote.
h) Provide information, recommendations,
advice, and expertise to the Mayor, Council
and Standing Committees of Council, as
required, in collaboration with SLT, including
the preparation of Council Reports, Council
g) Develop and recommend to Council,
plans and programs for the attainment
of organization objectives.
h) Review drafts of all by-laws, staff
reports, contracts and agreements and
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Report CAO-001-24
Proposed By-Law-Schedule A Existing By-Law-Section 4
Memos, and Council Briefing Notes to
support decision-making and by-law
approvals;
submit to Council and/ or committee of
Council his/her recommendations
thereon.
i) Lead, direct, and coordinate the
Corporation’s Departments in the pursuit of
continuous improvement, innovation and
cost-effective delivery of services and
management of the Corporation to enhance
service levels at the lowest possible cost to
the taxpayer;
v) Provide for the continual
improvement of the Municipality' s
management techniques and operating
efficiency.
j) Delegate duties and responsibilities to
SLT, as deemed appropriate, for the
effective and efficient management and
administration of the Corporation;
u) Prescribe the specific limitation of
authority of subordinates regarding
policies, contractual commitments,
expenditures and personnel action.
k) Represent the interests of the
Corporation as it pertains to federal,
provincial, regional, and local municipal
intergovernmental issues and with boards,
agencies, and commissions at the
administrative level;
e) Maintain communications with all
levels of government, as necessary for
the conduct of Municipal business.
Provide resource information for
members of Council in consultation
with Department Heads, on relevant
matters with the various levels of
government.
l) Enhance the Corporation’s public relations
and communications functions;
z) Conduct such dealings with
individuals or groups outside the
Corporation as are necessary to carry
out responsibilities and promote the
interests of the Municipality.
bb) Give thought and action to all
phases of the maintenance of sound
public relations as it pertains to the
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Proposed By-Law-Schedule A Existing By-Law-Section 4
municipal staff, the general public and
the taxpayer.
m) Be involved in the ongoing maintenance
of the Emergency Plan and play a
leadership role in carrying out the plan in the
event of an emergency;
t) Be involved in the on-going
maintenance of a nuclear and non-
nuclear emergency plan and play a
leadership role in carrying out the plan
in the event of an emergency.
n) Foster a positive working relationship
between Members of Council and Municipal
Staff and maintain a courteous, considerate,
and respectful workplace environment;
o) Where service level changes are
contemplated, secure Mayor and/or Council
approval, whichever is appropriate through
authorities provided in the applicable
legislation; and
p) Oversee and coordinate the execution of
approved plans and programs;
k) Oversee and co-ordinate the
execution of approved plans and
programs.
q) Perform any additional responsibilities
and exercise the powers incidental thereto
which, from time to time, may lawfully be
assigned to, or vested by, the Council.
cc) Generally and in addition to the
foregoing, to perform the duties and
exercise the powers which, from time
to time, may lawfully be assigned to or
vested in him/ her by the CAO.
2.8 The following table illustrates the comparison between the proposed By-Law Schedule
A duties under Section 2 and those provided for in By-Law 98-171 Section 4. Sub-
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Report CAO-001-24
section f) has been added to clearly articulate the expectations with non-bargaining
employees, which is consistent with current practice.
Proposed By-Law-Schedule A Existing By-Law-Section 4
2. Human Resource Management and Administration
Subject to the provisions of the Municipal
Act, 2001, as amended from to time, be
responsible for the human resource
management and administration, authorities
and responsibilities as follows:
a) Responsible for personnel administration
with the Municipality including appointment,
promotion, demotion, suspension, discipline,
and/or dismissal of all employees including
Department Heads, with the Mayor to be
consulted for positions of interest
(Department Heads, Statutory Officers, and
other applicable roles);
m) Co-ordinate, direct and supervise
the Heads of Department, and through
them, all other employees of the
Corporation except those officials as
are appointed under statute in respect
to their statutory duties and
responsibilities.
n) Advise Council on the appointment,
suspension, or dismissal of
Department Heads.
o) Appoint, suspend or dismiss for
cause, other management and Non -
Union employees.
p) Appoint and employ all other
employees of the Corporation in
accordance with procedures laid down
in collective bargaining agreements,
and to dismiss or suspend such
employees for cause, after consultation
with the Department Head.
x) Ensure that officials carry out
statutory duties in a proper manner.
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Proposed By-Law-Schedule A Existing By-Law-Section 4
b) Recommend statutory appointments to
Council after a recruitment process has
been undertaken, which the Mayor may, at
their discretion, have been included;
m) Co-ordinate, direct and supervise
the Heads of Department, and through
them, all other employees of the
Corporation except those officials as
are appointed under statute in respect
to their statutory duties and
responsibilities.
c) The CAO shall not act in a manner that
conflicts with the statutory duties of the
employees who are appointed under any
statute, inclusive of the Chief Building
Official, Municipal Clerk, Fire Chief, and
Treasurer;
m) Co-ordinate, direct and supervise
the Heads of Department, and through
them, all other employees of the
Corporation except those officials as
are appointed under statute in respect
to their statutory duties and
responsibilities.
d) Direct the Collective Bargaining Process
and contract negotiations with all unionized
employees and recommend to Council the
terms of the collective agreements
concerning wages, benefits, and terms of
service and, upon approval of Council,
direct the administration of the collective
agreements with the assistance of human
resources staff;
q) Perform the duties of personnel
administrator and co-ordinate and
supervise, through the Committee or
Council, the negotiation and settlement
of the terms of the collective bargaining
agreements between the municipality
and its employees and generally
supervise and administer such
agreements and make
recommendations to the Council or its
committee with respect to the salaries,
wages and working conditions of its
employees, subject to normal
grievance procedure.
e) Be authorized to resolve any
employee/labour relations or personnel-
related matters involving the Municipality,
including the authority to enter into terms of
q) Perform the duties of personnel
administrator and co-ordinate and
supervise, through the Committee or
Council, the negotiation and settlement
of the terms of the collective bargaining
agreements between the municipality
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Proposed By-Law-Schedule A Existing By-Law-Section 4
settlement as required and in consultation
with the Mayor; and
and its employees and generally
supervise and administer such
agreements and make
recommendations to the Council or its
committee with respect to the salaries,
wages and working conditions of its
employees, subject to normal
grievance procedure.
f) Administer the terms and conditions of
employment of the Non-union Employee
group including all wage, salary, benefits,
and leave administration in accordance with
applicable human resources policies and
procedures and contracts of employment.
2.9 The following table illustrates the comparison between the proposed By-Law Schedule
A duties under Section 3 and those provided for in By-Law 98-171 Section 4. Sub-
section c), d), e) and f) have been added to clearly articulate financial expectations.
The duties identified are not new, they are consistent with current practice, but are now
clearly articulated.
Proposed By-Law-Schedule A Existing By-Law-Section 4
3. Financial Management
Subject to the provisions of the Municipal
Act, 2001, as amended from to time, be
responsible for the financial management,
authorities and responsibilities as follows:
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Proposed By-Law-Schedule A Existing By-Law-Section 4
a) With the assistance of the Treasurer and
Senior Management Team, ensure the
preparation of the Operating and Capital
Budgets necessary for the financial and
operational management of the Corporation
for the Mayor’s consideration and to present
these budgets to Council, which have been
agreed to by the Mayor;
s) Supervise and direct the preparation
of the annual estimates of revenue and
expenditures for the consideration of
Council and the administration of the
budget, subject to the approval of
Council.
b) Review, with the Senior Leadership
Team, the performance of contracts or
agreements entered into by the Corporation
and ensure conditions have been fulfilled in
accordance with the provisions of such
contracts or agreements as approved by
Council;
i) Review the performance of all
contracts or agreements entered into
by the Municipality and satisfy
himself/herself that all conditions have
been fulfilled in accordance with the
provisions of such contracts or
agreements and he/she may report
therein to Council.
c) Exercise and maintain sound financial
management of the Corporation inclusive of
effective monitoring, control, and
compliance with the annual estimates of
revenues and expenditures, as deemed by
the Mayor and supported by Council;
d) Ensure, with the assistance of the
Treasurer, all statutory financial actions
comply with the Municipal Act 2001, as
amended from time to time, and applicable
accounting standards;
e) Ensure the establishment and
enforcement of policies and procedures for
the procurement of goods and services of
the Corporation; and
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Proposed By-Law-Schedule A Existing By-Law-Section 4
f) Exercise effective financial control of all
departments, with the assistance of the
Treasurer and members of the Senior
Leadership Team.
3. Financial Considerations
Not Applicable
4. Strategic Plan
This Report supports Strategic Plan Priority L.1.2: Promote a culture of corporate
excellence, by bringing strategic alignment across the organization and better defining
the roles and responsibilities and the ability to delegate to the Senior Leadership Team.
5. Concurrence
The proposed By-Law has been reviewed by the Clerk, the Solicitor, and the Mayor.
6. Conclusion
It is respectfully recommended that the proposed By-law be approved and By-law 98-
171 be repealed.
Staff Contact: Mary-Anne Dempster, CAO, mdempster@clarington.net
Attachments:
Attachment 1 – Draft By-law 2024-XXX CAO Duties and Responsibilities
Interested Parties:
There are no interested parties to be notified of Council's decision.