HomeMy WebLinkAbout2024-01-19Clarftwn
Electronic Council Communications Information
Package
Date: January 19, 2024
Time: 12:00 PM
Location: ECCIP is an information package and not a meeting.
Description: An ECCIP is an electronic package containing correspondence received by Staff for
Council's information. This is not a meeting of Council or Committee.
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Electronic Council Communications Information Package (ECCIP)
January 19, 2023
Pages
1. Region of Durham Correspondence
2. Durham Municipalities Correspondence
2.1 Town of Whitby - Request to the Province to Temporarily Remove Tolls 3
on Highway 407 in Durham Region - January 16, 2024
3. Other Municipalities Correspondence
3.1 City of Mississauga - Notice of Motion for Significant Reforms at the 5
Landlord and Tenant Board to Alleviate Housing and Homelessness
Crisis in Mississauga - January 17, 2024
4. Provincial / Federal Government and their Agency Correspondence
5. Miscellaneous Correspondence
Page 2
Town of Whitby
575 Rossland Road East,
Whitby, ON L1 N 2M8
905.430.4300
whitby.ca
January 16, 2023
Sent via email:
Honourable Prabmeet Sarkaria
Minister of Transportation
minister.mto(a)_ontario.ca
Whitby
Re: Request to the Province to Temporarily Remove Tolls on Highway 407 in
Durham Region
Please be advised that at the Town of Whitby Committee of the Whole meeting held on
January 15, 2024, Committee endorsed the following resolution, which is expected to be
formally ratified by Whitby Council at their regular meeting on January 29, 2024.
Committee of the Whole is comprised of the Mayor and all Members of Council of the
Town of Whitby. This correspondence is being sent prior to formal Council ratification
due to its time sensitive nature.
Whereas Highway 407 from Brock Road (Regional Road 1) in Pickering to
Highway 35/115 is provincially owned and tolls are set by the province; and,
Whereas planned Regional road construction work to widen Winchester Road
(Regional Road 3) from Anderson Street to Baldwin Street (Regional Highway
12) will necessitate reducing Winchester Road to one lane of traffic in one
direction over an expected two construction seasons impacting travel times for
residents and businesses; and,
Whereas the temporary removal of tolls on Highway 407 during Winchester Road
construction work would improve overall travel times and alleviate the traffic
impacts on surrounding Regional and local municipal roads.
Now therefore be it resolved that:
1. The Province be requested to temporarily remove tolls on Highway 407 in
Durham Region during the duration of the planned Winchester Road
construction work; and,
2. A copy of this request be sent to all Durham local area municipalities,
Durham MPPs, and the Minister of Transportation.
Page 3
Should you require further information, please do not hesitate to contact the Office of
the Town Clerk at 905-430-4315.
Kevin Narrawavy
Sr. Manager of Legislative Services/Deputy Clerk
Copy: C. Harris, Town Clerk — Town of Whitby - clerk whitb r�ca
Lorne Coe, MPP, Whitby - lorne.coe(a�pc.ola.org
Honourable Peter Bethlenfalvy, MPP, Pickering -Uxbridge -
peter. bethlenfalvV(a)_pc.ola.org
Patrice Barnes, MPP, Ajax - patrice.barnes(c pc.ola.org
Jennifer K. French, MPP, Oshawa - jfrench-co(a�npd.on.ca
Honourable Todd J. McCarthy, MPP, Durham - todd.mccarthy(opc.ola.org
Laurie Scott, MPP, Haliburton-Kawartha Lakes -Brock - laurie.scott(a)_pc.ola.org
S. Cassel, City Clerk, City of Pickering - clerks(Qpickering.ca
N. Cooper, Director of Legislative and Information Services, Town of Ajax -
clerks ajax.ca
M. Medeiros, City Clerk, City of Oshawa - clerks oshawa.ca
J. Gallagher, Clerk, Municipality of Clarington - clerks(Qclarington.net
D. Leroux, Clerk, Township of Uxbridge - dleroux(a-)_uxbridge.ca
F. Lamanna, Clerk/Deputy CAO, Township of Brock -
fernando.lamanna(a)_brock.ca
R. Walton, Director of Corporate Services/Municipal Clerk - rwalton(a�scugog.ca
Page 4 Page 2 of 2
NA
Mississauga
RESOLUTION 0001-2024
adopted by the Council of
The Corporation of the City of Mississauga
at its meeting on January 17, 2024
0001-2024 Moved by: D. Damerla Seconded by: M. Reid
WHEREAS the administration of residential tenancies in Ontario is generally the
prerogative of the Provincial Government;
AND WHEREAS Mississauga has over 71,000 tenant households and 27% of its
population are tenants;
AND WHEREAS the Landlord and Tenant Board (LTB) is an adjudicative tribunal
created by the Provincial Government to resolve disputes between landlords and
tenants through mediation or adjudication, resolve eviction applications from co-ops,
and provide information to landlords and tenants about their rights and responsibilities;
AND WHEREAS the LTB offered in -person services at its regional location at 3 Robert
Speck Parkway in Mississauga, offering daily on -site mediation, tenant duty counsel
services, counter staff services for Mississauga residents, and hearings were scheduled
for addresses located in Mississauga and Brampton five days per week;
AND WHEREAS the LTB moved to a remote service model in September 2020 and two
months later decided to permanently remove all in -person services post pandemic;
AND WHEREAS this decision has created a digital divide for people living in rural and
remote areas, people living with poverty who do not have sufficient broadband or
devices to participate, people who do not speak French or English, survivors of intimate
partner violence where home is not a safe space to conduct a hearing, and individuals
with disability, literacy, or numeracy challenges, with the Advocacy Centre of Tenants
Ontario finding in 2021 that 55.6% of tenants participated by phone compared to only
26% of landlords;
AND WHEREAS the LTB in 2018 allowed the terms of experienced adjudicators to
elapse which created an adjudicator shortage creating delays that drew the
Ombudsman of Ontario to investigate the Board such that in January 2020, landlords
were waiting 7 weeks and tenants 8 weeks for their hearings;
AND WHEREAS the backlog was 22,803 cases when the investigation was announced
in January 2020, the removal of in -person services and other operational decisions
increased the backlog to 53,057 cases by March 2023. Some of those operational
decisions included;
1) Removing regional scheduling and having disputes from across the province heard
at every hearing block which precluded adjudicators from understanding the local
Page 5 Page 1 of 5
housing conditions and becoming familiar with the parties in order to issue just
decisions;
2) Toronto and Ottawa matters are heard most often at the LTB with Mississauga
applications given less priority, and homelessness prevention programs could no longer
efficiently help residents without a hearing block dedicated to them;
3) The permanent closure of the regional office in Mississauga and elsewhere has
slowed the LTB's ability to address urgent matters, parties cannot easily access
documents without overcoming several digital barriers, and residents can not ask
questions from knowledgeable and experienced staff to ensure that simple mistakes are
caught prior to the day of their hearing;
4) Only select virtual hearing blocks are assigned mediators and moderators (virtual
concierge helps participants on the day of their hearing to navigate the process) leaving
adjudicators by themselves to manage the virtual waiting area, move people to breakout
rooms and adjudicate the complex matters before them;
5) Where there are multiple applications regarding the same address they are heard
in separate hearing blocks and assigned to different adjudicators which is both
inefficient and creates a situation where unfair and inconsistent outcomes may arise;
6) Hallway conversations that used to resolve a large number of applications before
proceeding to adjudication are no longer possible with virtual hearings with most
matters proceeding directly for adjudication and increasing the Board's backlog;
AND WHEREAS the Ombudsman released its report in May 2023 and found that
1) "A significant number of tenants, in contrast to landlords, do not have access to
video technology and must participate in hearings by phone," while the landlord and the
adjudicators are in a video hearing room. Some tenants lack access to phones,
rendering their participation in virtual hearings impossible without accommodation
(Ombudsman's report, para. 198);
2) Virtual hearings are "chaotic," with participants struggling and sometimes failing to
join their hearing, or "losing audio connection part way through." Adjudicators reported
being unable to find and share documents on screen during a hearing. People are
inappropriately placed on mute. Tenants cannot review documents when the landlord
presents them and cannot share their screen if they have relevant evidence to rebut the
landlord's evidence (Ombudsman's report, para. 215-220);
3) Delays in issuing Orders. The former Associate Chair admitted, "this is not ideal —
let me be clear. We used to do 4 [days to issue orders], now we're at 30. We have a
serious problem." (Ombudsman's report, para. 238);
4) Landlord applications took an average of 6 to 9 months to be heard but tenant
applications about maintenance and tenants' rights issues took up to 2 years with some
applications from 2017 yet to be resolved. (Ombudsman's Report, para. 6);
5) It was unconscionable to permit tenant applications to lie dormant for up to six
years. "The official said the Board generally prioritized scheduling of landlord
applications to reduce the backlog, because it could hear more applications in the
available time. While tenant applications may be more time intensive, this does not
justify shelving them in order to process landlord matters that can be more expeditiously
disposed of. The Board should immediately triage the outstanding tenant matters";
(Ombudsman's report, para. 148);
Page 6 Page 2 of 5
AND WHEREAS the Ombudsman concluded that "[d]espite the dozens of specific
recommendations I have already made, addressed at improving efficiencies ... at
virtually every stage, I believe that more is required... Over the past few years, the
Board has proven itself unequipped for the task of reducing its extraordinary backlog of
applications..[the] Board is fundamentally failing in its role of providing swift justice to
those seeking resolution of residential landlord and tenant issues." (para. 306)
AND WHEREAS delivering computers or flip phones to parties and introducing an IT
support line this year is insufficient to overcome the digital divide experienced by self -
represented tenants when in -person services were taken away from their communities;
AND WHEREAS we have a housing crisis that is evidenced by the following:
1) In Canada, more than 235,000 people experience homelessness in any given year,
and 25,000 to 35,000 people may be experiencing homelessness on any given night;
2) From 2022 to 2023, "Asking Rents" have increased across Ontario by from 10% to
35%, with 31.4% of Ontario's renters being in core housing need;
3) In Mississauga, 39% (compared to 38% in Ontario) of renters spend more than
30% of their household income on rent, 17% (compared to 15% in Ontario) spend more
than 50% of their household income on rent;
4) There has been an increase in all notices of eviction because of rapidly escalating
rental prices, vacancy decontrol, and the impact of financialized housing;
5) Hearing delays at the LTB create larger arrears, which results in tenants being
ineligible for accessing rent banks and other programs for support. Larger rental arrears
also increase operating debts for social housing providers placing their rent -geared -to -
income program in jeopardy;
6) With the LTB in disarray, and our housing and preventing homelessness supports
restricted due to the LTB's dysfunction, sustainable tenancies are lost. If a tenant is
evicted from an affordable unit, that affordable unit is lost forever from the community
because of vacancy decontrol;
AND WHEREAS homelessness and the housing crisis is felt most at the level of local
government and the residents that they serve;
AND WHEREAS the LTB has failed and continues to fail in its stated role and process
which has had an impact on residents across the province and on municipal human
services which cannot compensate for the services and gaps created by the tribunal;
AND WHEREAS the Ministries of the Attorney General and of Municipal Affairs and
Housing, the Premier of Ontario, and all Members of Provincial Parliament are
mandated to provide a fair and efficient landlord and tenant adjudicative process that
does not contribute to increased homelessness, but supports all tenants and in
particular low-income residents, vulnerable people, and other equity -seeking individuals
escape poverty, precarious housing, and systemic disadvantage;
AND WHEREAS in 2019 the Provincial government cut Legal Aid Ontario funding in the
amount of $130 million;
Page 7 Page 3 of 5
NOW THEREFORE IT BE RESOLVED
1) Council send a letter to Mississauga MPPs, the Attorney General, the Minister of
Municipal Affairs and Housing, the Premier of Ontario (and all municipalities in Ontario),
Tribunals Ontario, and the Landlord and Tenant Board highlighting the impact that the
LTB's decision to remove all in -person services has had on Mississauga residents and
the current housing crisis;
2) Request that the Government of Ontario immediately move forward on all 61
recommendations of the Ombudsman's Report;
3) Request that Tribunals Ontario bring back in -person hearings to ensure effective
access to justice for all participants, at the same time permitting digital access where
both parties are agreeable;
4) Request that the LTB bring back regional scheduling to improve access to housing
and homelessness supports, to provide better service for people living with poverty who
do not have sufficient broadband or devices to participate in virtual hearings, people
who do not speak French or English, survivors of intimate partner violence where home
is not a safe space to conduct a hearing, and individuals with disability, literacy, or
numeracy challenges, and so that Adjudicators will have increased familiarity with the
community;
5) Request that the LTB reopen counter service at 3 Robert Speck Parkway and all
LTB regional offices so that LTB staff can provide parties with documents on the day of
the hearing, can provide immediate support to parties for emergency matters, can
minimize delays as documents can be reviewed for minor errors when they are filed,
and can provide support for applicants and respondents in -person and can refer parties
to appropriate resources;
6) Request that LTB operations are improved by revising LTB Forms and Notices to
ensure they are written in plain language, by mailing correspondence to parties in a
timely manner as an alternative to logging on to the portal, by improving website
navigation, by reinstating the essential participation of mediators at every LTB session,
and by improving back -office processes to ensure relevant documents are included in
the LTB Portal promptly;
7) Request that the LTB create a Navigator Program to assess remote hearing
suitability, to inform tenants of Tenant Duty Counsel and other community supports
(such as interpreters and homelessness prevention programs), and to offer mediation
services prior to the LTB hearing, and;
8) Request that the LTB conduct an annual review of all of its processes to ensure
that is providing fair and accessible services, and to publicly post the findings in a
transparent manner.
9) That the Provincial government re -instate funding to Ontario Legal Aid services in the
amount of $130 million.
Page 8 Page 4 of 5
Recorded Vote
YES
NO
ABSENT
ABSTAIN
Councillor S. Dasko
X
Councillor A. Tedjo
X
Councillor C. Fonseca
X
Councillor J. Kovac
X
Councillor C. Parrish
X
Councillor J. Horneck
X
Councillor D. Damerla
X
Councillor M. Mahoney
X
Councillor M. Reid
X
Councillor S. McFadden
X
Councillor B. Butt
X
Carried (10, 0, 1 Absent)
Page 9 Page 5 of 5