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Staff Report
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Report To: Joint Committees
Date of Meeting: June 19, 2023 Report Number: FSD-028-23
Submitted By: Trevor Pinn, Deputy CAO/Treasurer
Reviewed By: Mary -Anne Dempster, CAO Resolution#: JC-072-23
File Number:
By-law Number:
Report Subject: Regional Physician Recruitment Request
Recommendations:
1. That Report FSD-028-23, and any related delegations or communication items, be
received;
2. That Council approves the use of $20,000 from the Economic Development Reserve
Fund, as budgeted in the 2023 budget, to be sent to the Region of Durham for
physician recruitment; and
3. That all interested parties listed in Report FSD-028-23, and any delegations be
advised of Council's decision.
Municipality of Clarington
Report FSD-028-23
Report Overview
Page 2
Data suggest that approximately 230,000 Durham residents do not have a family physician
practicing in Durham Region, with approximately 44,000 without a family physician at all. In
recognition of the family physician shortage, Council approved $100,000 in 2023 for
Physician Recruitment, pending a report back from Staff on a program prior to releasing
funding.
Staff at the Region of Durham, local municipalities, Lakeridge Health and Queens University
have met to discuss a partnership for physician recruitment leveraging a new family -
medicine program that will launch September 2023 at the Queen's Campus at Lakeridge
Health. The program will bring 20 new students each year for a six -year family physician
program. Staff are proposing a collaborative recruitment approach to retain these students
who will spend the next six years of their lives within Durham to become local family
physicians.
The financial contribution of $20,000 in 2023 is below the approved limit of $100,000 and
Staff are supportive of a collaborative approach for this regional issue.
1. Background
1.1 At the January 30, 2023 Special General Government Committee meeting, Committee
heard a delegation from Dr. Tony Stone regarding a Clarington Board of Trade request
for funding to support local physician recruitment.
1.2 The CBOT request was for $500,000 over a five-year period. At the February 13, 2023,
Council meeting, Council passed resolution C-027-23 amending the budget "...to
provide $100,000 for Physician Recruitment funded by the Economic Development
Reserve Fund; and that Staff report to Council on the framework, goals, objectives and
processes for this recruitment prior to any funding being provided."
1.3 Staff from Financial Services and Planning and Infrastructure Services attended a
meeting on April 21, 2023, with Dr. Stone and other family medicine leaders from
Lakeridge and the Province. At this meeting, staff were made aware of a new program
between Queens University and Lakeridge Health to bring in 20 students per year into a
family medicine program located at a campus in Durham Region.
1.4 On May 17, 2023, Staff received a request, Attachment #1, from the Region of Durham
Economic Development & Tourism Team requesting financial support for a two-part
Region -wide physician recruitment strategy.
Municipality of Clarington Page 3
Report FSD-028-23
2. Regional Physician Recruitment Request
2.1 The Region has proposed a two-part project for the recruitment of physicians to Durham
Region in partnership with the local municipalities, Queens University, Lakeridge Health
and a regional group of family physicians. Attachment #2 to this report summarizes the
project.
2.2 Part 1 includes the delivery of welcome and settlement services for one year to 38
medical students and family medicine resident trainees enrolled in the Queen's—
Lakeridge program. These services are aimed to create lasting bonds and ties with the
local community to retain these students after their program in the Durham Region as
practicing family physicians.
2.3 Part 2 is a collaboration between the Region, local municipalities and other community
partners to draft a comprehensive plan to create a permanent family physician
recruitment program. This report will recommend best practices, structures and funding
requirements for the future.
2.4 The $215,000 cost for the program is being shared by each municipality in the region as
follows:
6 Municipality
Region of Durham
Ajax, Clarington, Oshawa, Pickering, Whitby
Brock, Scugog, Uxbridge
20,000
3,000
2.5 The request from the Region brings all the municipalities together to provide joint
recruitment recognizing that family physicians serve patients that cross borders and that
the lack of physicians currently impacts all municipalities. The Region is providing
49.3% of the funding for this project.
2.6 This request would utilize the funding approved during the budget, leaving $80,000
available for local recruitment or future recruitment initiatives. By leveraging the
partnership with all municipalities, the Municipality is able to reduce its cost.
Municipality of Clarington
Report FSD-028-23
Page 4
2.7 Staff have been informed that one of the training locations is Bowmanville which
provides a built-in recruitment advantage for Clarington as the students will be used to
the facilities, local amenities and community from their training.
2.8 In discussion with the Director of Planning and Infrastructure Services, it has been
determined that future reports and the carriage of this project will reside in the Economic
Development Division. The existing relationship with CBOT and the Region of Durham's
Economic Development and Tourism team will be leveraged for the collaboration on this
project.
3. Financial Considerations
3.1 Staff have confirmed with CBOT that this request is not in addition to the 2023 Budget
request but rather leverages a partnership between the local municipalities for a
regional approach.
3.2 Part of the work will facilitate the creation of a funding model for physician recruitment;
at that point, funding needs will be brought back to Council to determine ongoing
support.
3.3 The funding is available, and this report fulfills the request of Council to report back with
a framework/plan prior to providing funding. Additional use of the remaining $80,000
would be subject to a future report to Council indicating the business plan, processes
and priorities for the use of the funds.
4. Concurrence
This report has been reviewed by the Director of Planning and Infrastructure Services,
who concurs with the recommendations.
5. Conclusion
It is respectfully recommended that support the work of the Region of Durham for a
regional physician recruitment strategy and provide $20,000 to the Region for this
project.
Staff Contact: Andrew Poray, 905-623-3379 x2424 or aporay@clarington.net.
Attachments:
Attachment 1 — Letter from CBOT to the Region of Durham dated May 12, 2023
Attachment 2 — PowerPoint presentation regarding the Physician Recruitment Project
Municipality of Clarington
Report FSD-028-23
Interested Parties:
The following interested parties will be notified of Council's decision:
- Region of Durham and Area Municipalities
- Clarington Board of Trade
Page 5
Attachment 1 to Report FSD-028-23
May 12, 2023
Mr. Simon Gill
Director, Economic Development, Tourism, Invest Durham
Re: Proposal for Durham Physician Recruitment Program Development and services.
Executive Summa
This proposal responds to a recent request from Lakeridge Health and from regional medical
leadership for services related to the retention and attraction of family physicians. Services
proposed through this engagement would consist of two distinct scopes of work:
1. Provision of services for a 12-month period to welcome and settle new medical trainees to
Durham Region who are enrolled in the Queen's — Lakeridge Health MD Family Physician,
training programs, including assistance in finding housing, schools for children, jobs for
spouses, welcome dinner(s), and more generally, activities to begin creating bonds between
the medical trainees and the Durham community.
2. The creation of a plan to establish a Family Physician Recruitment & Retention Program. This
will consist of partner outreach, research, and a final report. Outreach will include
engagement and consultation with the academic, business, and municipal sector, and with
the physician community. The report will outline a Plan containing:
• A jurisdictional scan of recruitment program best practices in Ontario
• Regulatory context
• Consideration of the various possible objectives, including without limitation: delivery
of services to medical trainees to retain them post -graduation; retention of practicing
family physicians; attraction of family physicians from outside Durham Region; and a
recommendation for objectives.
• Consideration of the various services that could be delivered through this initiative,
including without limitation: marketing, outreach, and promotion; direct recruitment;
settlement services; local industry support (e.g., support for creating comprehensive
practices); succession planning support; data analysis and research; financial
incentives and inducements; and a recommendation on services.
• Recommended governance and structure options; composition of a board or advisory
committee
• Recommended program resourcing requirements (including staffing, annual
operating, and capital)
The cost of scope #1 is $175,000 and the cost of scope #2 is $40,000.
1 https:Hmeds.gueensu.ca/academics/queens-lakeridge-health-md-family-medicine-program
1
Durham Region Physician Recruitment - Background
"There is a crisis in family medicine and in the delivery of comprehensive primary care which has
left over 4.6M Canadians without a family doctor, and with many people unable to access timely
care. The evidence is clear that patients who have a family doctor have better health outcomes
and live longer. The best health systems in the world are those that invest in primary care as the
foundation of the health care system and include family doctors as key members of health care
teams."'
The Ontario College of Family Physicians notes that "new research from INSPIRE Primary Health
Care was conducted to include data between March 2020 and March 2022. The data shows that
nearly 15 per cent the population is now without access to a regular family doctor. While the
shortage is impacting people across the province, those who are vulnerable, including
newcomers, and those with the lowest incomes are even less likely to have a family doctor." 3
Family physicians are often the first point of contact for people seeking healthcare services. It is
estimated that well over 2 million encounters occur between Durham residents and their family
physicians every year. This includes patient office visits, urgent care clinic visits, and MD visits to
long term care, retirement homes, and home visits for palliative care services just to name a few.
With the recent and anticipated rapid population growth in Durham, and most of Durham's
Family Physicians having full patient rosters, the current supply of family physicians in Durham is
unable to meet the primary care needs of this increasing population.
Preliminary data in Durham suggests that the family physician shortage is being felt acutely here.
There are approximately 366 family physicians in Durham Region who deliver comprehensive
primary care services. Based on an average Ontario family physician patient roster of 1,380, and
a regional population of 738,710, it may be estimated that there are up to 230,000 Durham
residents without a family doctor practicing in Durham, and recent research suggests that an
estimated 44,000 of these Durham residents have no regular family physician at a114.
It is worth noting that each year, over 1,500 babies born in Durham Region are discharged
without a primary care physician (Lakeridge Health data). And in many walk-in clinics across
Durham, 50-60% of patient visits are from Durham residents who require care but do not have a
local family physician — contributing to long wait times for urgent care. With effective
collaboration among members of the sector and community, these issues can begin to be
z Canadian Medical Forum July 2022 https://www.afmc.ca/wp-content/uploads/2022/10/220705 CMF-Call-to-Action Comprehensive - Prima ry-
Health-Care.pdf
3 Ontario College of Family Physicians February 2023 https://www.ontariofamilyphysicians.ca/news-features/news/^287-More-Than-2-2-
Million-Ontarians-Left-Without-a-Family-Doctor
4 Estimated 44K in Durham have no family physician: Report Durhamregion.com May 8, 2023
https://www.durhamregion.com/news/estimated-44k-in-durham-have-no-family-physician-report/article a326c9fd-e290-5248-9f36-
afaff9f62254.html
2
addressed and access to care can be improved —particularly for marginalized populations, newer
residents of Durham, and those who must travel long distances to see their current family
physician.
The attraction of Family Physicians is not new to the Durham community. There have been
significant efforts and dedicated resources in support of physician recruitment for decades at the
area municipal level. However, today we need a dedicated resource person and committee
structure to oversee this much needed service focused on the entire Durham Regional
geography.
The Durham community will be best served taking a regional approach and leveraging the
experience and expertise that exists today. The Clarington Board of Trade (CBOT) partnered with
local stakeholders to execute a very successful physician recruitment program from 2007 to 2017.
Over the duration of this program many partnerships were developed, and key strategies were
implemented. Partnering physicians contributed with increased focus on teaching both medical
students and medical residents in their practices. The Municipality invested in financial support
and the business community supported in many ways from donations to employment support
for partners. Although the formal programming was rested in 2017, the CBOT remained engaged
and supportive of the efforts to support superior healthcare in our community. As active
participants on the Clarington Advisory Panel for Bowmanville Hospital and a member of the
Lakeridge Health Master Plan Steering Committee the team at the CBOT remains passionate,
engaged, and eager to take this critical initiative to a next level. Most recently Sheila Hall,
Executive Director at CBOT actively participated on the Community Advisory Committee for the
New Lakeridge/Queens program to bring 20 focused trainees to our front door annually in
Durham starting in 2023.
This document clearly outlines the urgency of being ready in the next month or so to grasp all
opportunities for trainees in our community. CBOT is positioned to jump in with experience and
expertise. In addition, with the deep partnerships and understanding of the need to scale to a
regional approach, CBOT is eager to assign resources to develop a collaborative plan forward for
a sustainable and success program for years to come.
Family Physician Recruitment Opportunities - Profile of learners from Queen's University Faculty
of Medicine:
The existing Queen's — Bowmanville — Oshawa — Lakeridge (QBOL) Family Medicine residency
program has been in place in Durham since 2013. These residents are based in Durham for their
2-year training program. It graduates 9 residents every year.
The New Queen's - Lakeridge MD Family Medicine training program (medical school plus family
medicine residency) will take its first 20 trainees this August.
3
This novel program will select 20 new trainees every year — trainees who will complete 4 years
of medical school and then 2 years of family medicine residency. They will be based here at the
Queen's Regional Medical Campus in Durham.
• New learners in this new program will do their full 6-years of training in the Durham
region.
• Under this new program, the intention is that the students admitted into this program
have a passion and desire to work in family medicine when they are finished their training
(medical school + residency)
• Note: the 4 years are in medical school where students are provided no funding while
learning in the community.
Our success will be linked to the community surrounding all our trainees with a supportive
environment and help them get established in the community.
Academic
Year
Med
Studen
t yr. 1
Med
Studen
t yr. 2
Med
student
yr. 3
Med
student
yr. 4
Fam Med
resident
yr. 1 (both
programs)
Fam Med
resident
yr. 2 (both
programs)
Total
Queen's FM
trainees in
Durham
23-24
20
9
9
38
24-25
20
20
9
9
58
25-26
20
20
20
9
9
78
26-27
20
20
20
20
9
9
98
27-28
20
20
20
20
9 + 20
9
118
28-29
20
20
20
20
9 + 20
9 + 20
138
Note: some of these graduates may choose to do an additional year of training in an area of
special interest after residency (e.g., Emergency Medicine, Hospitalist, etc.)
Additional sources of new family physicians
There are other cohorts for consideration of recruitment efforts:
- The Rural Ontario Medical Program (ROMP) for underserviced Rural communities also
sends family medicine residents from Queen's and from the University of Toronto to
Clarington, Uxbridge and Scugog for 8-week rotations. Port Perry also takes 2 second year
residents from University of Toronto every year for a full year of rural family medicine
- There are many other family medicine graduates from across Ontario who may be
interested in a career in Durham.
- There are many Canadians training internationally in family medicine. An important
number of these are hoping to return to Canada for a career in medicine. The focus
should be on international family medicine graduates from the USA, UK, Ireland, New
Zealand, and Australia as they already meet Ontario licensing requirements.
4
Although the profiles are different for these groups, one thing is constant. They are all potential
new doctors for our community.
With various tracks and continuous inflow of potential, Durham needs to look at immediate and
long-term solutions for the attraction of Primary Care Physicians.
Physician Attraction Landscape and Options
In the past there have been formalized community -focused efforts to attract new Family
Physicians in some Durham communities including Clarington, Oshawa, and Whitby.
Based on cursory research, at least 10 municipalities across Ontario have staffed and funded
programs delivering physician attraction programming, and at least 10 municipalities across
Ontario offer some form of financial incentive to attract and/or retain family physicians. These
activities occur in all tiers of local government (upper, lower, and single), and in some cases,
through agencies external to local government. Based on discussions with local medical leaders,
Lakeridge, and the province, it was recommended that the most effective approach for Durham
would be a single cohesive approach covering the entire regional geography.
The types of services and programming delivered elsewhere in Ontario include marketing,
outreach, and promotion; direct recruitment; settlement services; local industry support (e.g.,
support for creating comprehensive practices); succession planning support; data analysis and
research; and financial incentives and inducements.
Scope of Work #1: Responding to the Immediate Opportunity
In May 2023, 20 medical students that have already identified Primary (Family) medicine as their
path will be accepting offers to start and finish their medical training in Durham through the new
Lakeridge Health/Queens project. Their learning will begin in August 2023 and therefore will be
looking to be settled in Durham mid -Summer 2023.
Further, there are already presently nine medical trainees entering their final year (July 2023),
and eight medical trainees graduating imminently (June 30th, 2023).
The Clarington Board of Trade was a key partner in delivering the Physician Recruitment efforts
for the Municipality of Clarington between the years of 2007 to 2017. This program produced
great success recruiting what averages out to 2.5 new doctors for Clarington per year.
This proposed scope of work responds to the immediate opportunity to create strong first
impressions with new medical trainees entering the Region through the new program and retain
the medical trainees that are presently graduating from the existing program.
5
The following services will be provided:
• Provision of assistance in finding housing, including liaising with the Durham Region
Association of Realtors (DRAR), compiling a list of suitable options representing a mix of
appropriate housing options for trainees and graduates, and assisting medical trainees in
accessing realtor services
• Leveraging the settlement resources of Durham Region's LIP (Local Immigration
Partnership) to provide settlement services for these new residents, including finding
schools for children, services providers such as accountants, etc.
• Working with partners to assist the spouses of medical trainees in finding jobs locally.
• Organizing and hosting a welcome dinner for all medical trainees (include political
leadership, healthcare partners, other emergency medical providers such as paramedics,
police, fire), and subsequently, taking medical trainees out for lunch or dinner individually
to express that Durham is a welcoming community.
• Having one-on-one meetings to identify individual support requirements: overview and
education of the Region.
• Assignment of a point person that they can count on to help them navigate Durham as
their new home, with at minimum - a quarterly check -in to ensure support is appropriate
and meeting their needs.
• Undertake activities to begin creating strong and lasting bonds between the medical
trainees and the community including negotiating with local tourism industries to provide
gift certificates or discounts, organizing fun activities for medical trainees such as trail
bicycling in Uxbridge or indoor rock climbing in Bowmanville; liaise with Durham Tourism
and other municipal tourism teams to provide steady support in creating connections
with Durham's quality of place assets.
Term: These services will be provided for a period of 12 months beginning on the date of this
engagement.
Price: $175,000
Breakdown:
• 0.6 Full Time Equivalent staff time for 12 months - $81,900
• Welcome Dinner for 39 trainees and 25 dignitaries - $16,000
• Expenses - $5,000
• Settlement & Building Connections to the Community - $72,100
Invoiced Quarterly. 'Settlement & Building Connections to the Community' to be a
reimbursement of actual program expenditures up to the maximum indicated above.
L
Scope of Work #2: Partner Engagement and Creating a Plan for a Physician Retention
Recruitment & Incentive Program
The shortage of Family doctors in not unique to Durham, and the attraction and retention of
family physicians is very competitive across the province and country. Addressing this acute need
for family physicians and ensuring the competitiveness of Durham in attracting and retaining
doctors, a professional and coordinated effort will be necessary, consisting of dedicated
resources, and key objectives and performance indicators.
Key Partners
• Region of Durham
• Local Municipalities
• Lakeridge Health
• Local family physicians
• Local Business
• Durham Region Real Estate Board / Association of Realtors
• Durham Boards of Trades/Chambers of Commerce
• School Boards
• Local Post -Secondary Institutions
• Queen's University
This scope of work includes the research, engagement, and evaluation of best practices and the
unique needs of Durham Region, necessary to create a plan for family physician attraction and
retention.
The services to be delivered under this scope include the following:
• Primary research and outreach to the Key Partners listed above regarding the unique
needs of Durham Region
• A report containing the following information.
o Best estimates of actual number of additional family doctors needed in Durham.
(Consideration should be given to creating a registry for Durham residents seeking
a family doctor.)
o A jurisdictional scan of physician attraction / retention practices at the municipal
level across Ontario
o The Regulatory context
o An evaluation (advantages/disadvantages) of the various possible objectives of a
program, and recommendation for Durham, including without limitation:
■ delivery of services to medical trainees to retain them post -graduation.
■ retention of practicing family physicians; and
■ attraction of family physicians from outside Durham Region.
7
o An evaluation (advantages/disadvantages) of the various services/programming
that could be delivered through this initiative, and a recommendation for Durham,
including without limitation:
■ marketing, outreach, and promotion (including a website).
■ direct recruitment.
■ settlement services.
■ local industry support (e.g., support for creating comprehensive practices).
■ succession planning support.
■ data analysis and research; and
■ financial incentives and inducements (if financial incentives are
recommended, include a clear process, eligibility criteria, and proposed
guidelines for application)
o Resourcing requirements (including staffing, annual operating funding, and
capital) recommendation, including an indicative one-year program budget.
o An evaluation of governance and structure options (including which organization
and/or department would be best suited to house this new program); funding
sources, composition of a board or advisory committee; recommendation for
Durham Region
o Program success metrics, target outcomes
Term: The final report will be delivered to the Region of Durham by September 22, 2023.
Price: $40,000.00
Invoiced 50% upon contract award, and 50% upon project completion.
Sheila Hall, Executive Director
Clarington Board of Trade
On Behalf of the consortium of regional medicine leadership.
L
Attachment 1 to Report FSD-028-23
\� Invest
Durham
Physician
-• •'tment
Proposed Scope for 2023 and Request for One -Time
Financial Contributions
May 16, 2023
.o
� Issue Identification
Doctor Shortage
• Between 45,000 — 110,000 Durham Residents have no comprehensive -care family doctor
• 1,500 newborns are discharged annually without a primary care physician
Impacts
• Resident health & wellbeing
• Emergency and urgent care overload / wait times
• Economic: talent attraction, business investment attraction
Invest
S Durham
shortages acros
s
unique to
Ontario.
Durham; there are
Many Ontario municipalities are actively
recruiting doctors and even paying incentives,
putting Durham at a competitive disadvantage.
Invest
S Durham
.o
� Opportunity
Immediate
• Queen's—Lakeridge Family Medicine
Program: up to 80 post -grad students and
58 trainees in residency in Durham
• Building lasting bonds between trainees and
the community will improve the likelihood
they choose to stay and practice here
Long -Term
Best practices from other municipalities
include:
• Staffed family doctor recruitment program
• Strengthen local comprehensive care
Some other municipalities offer incentives
Invest
S Durham
.o
� Immediate Opportunity #1
Support / retain 20 new post -grads and 18 family medicine residents
• Assist in securing housing
• Provide settlement services (schools for
children, service providers, connect to
community resources)
• Assist is securing jobs for spouses
• Welcome dinner / reception
• Regular one-on-one meetings for
individualized support
• Create lasting bonds with the community
through activities / tourism industries
• $175k for 1 year
Invest
S Durham
.o
� Immediate Opportunity #2
Collaborate to Create a Plan for a Family Physician Recruitment Program
• Jurisdictional Scan
• Create Objectives
• Define Activities:
o Marketing, outreach, promotion (website)
o Direct recruitment
o Settlement services
o Strengthening local practices
o Succession planning
o Financial incentives
• Staffing / Budget
• Governance / Structure / Funding Model
• $40k to create the plan
y
Invest
S Durham
.o
� Recommendation / Request
• Jointly fund scopes 1 & 2 of the attached proposal with the
following one-time financial contributions:
o $106k Region of Durham
o $20k ea. Ajax, Clarington, Oshawa, Pickering, Whitby
o $3k ea. Brock, Scugog, Uxbridge
• Contract Sheila Hall /CBOT (on behalf of the consortium
of regional family medicine leadership) to deliver these
scopes for the whole Region of Durham.
• It is expected that this plan would recommend creating
Physician Recruitment Program with a Regional mandc-
Through collaboration, we will all inform the mandate,
structure, funding model, and governance.