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If this information is required in an alternate accessible format, please contact the Accessibility
Coordinator at 905-623-3379 ext. 2131.
Report To: Joint Committees
Date of Meeting: February 27, 2023 Report Number: CAO-004-23
Reviewed By:Mary-Anne Dempster, CAO By-law Number:
File Number:Resolution#: JC-034-23
Report Subject: 2022 Annual Accessibility Update
Recommendation:
1. That Report CAO-004-23 and any related communication items, be received.
2. That Report CAO-004-23 be placed on the Municipal website to meet AODA
requirements; and
3. That all interested parties listed in Report CAO-004-23 be notified of Council’s decision.
Municipality of Clarington Page 2
Report CAO-004-23
Report Overview
The Integrated Accessibility Standard Regulations (IASR) outlines a requirement for
Municipalities to provide an annual status report. The report is intended to report on
measures taken to develop, implement and maintain policies governing how the Municipality
of Clarington achieves or will achieve accessibility through meeting its requirements outlined
in the IASR.
There are five standards that support the creation of an accessible province by 2025:
1. Customer Service Standards
2. Information and Communications Standard
3. Employment Standard
4. Transportation Standard
5. Design of Public Spaces Standard
This accessibility annual status update provides an update on the Municipality of
Clarington’s progress and commitment to ensure compliance with all five standards and
associated requirements.
As outlined in this report, the Municipality is committed to the financial and staff resources
needed to address necessary accessibility improvements. Improvements to municipal
services and spaces for the collective benefit of staff, community partners, and residents.
1. Clarington Accessibility Advisory Committee (CAAC)
1.1 The Clarington Accessibility Advisory Committee (CAAC) is a citizen committee
legislated under Part VII of the Accessibility for Ontarians with Disabilities Act (AODA).
2022 was the final year for the four-year term for all CAAC members. The COVID-19
pandemic continued to pose challenges to in person meetings and the committee
continued to meet virtually, moving to hybrid meetings later in the year. The hybrid
option provided people to attend in person at the Municipal Administrative Center or
online through Teams. This new system will be maintained as it removes barriers for
committee members to continue to perform the important work they undertake.
1.2 The CAAC and its site-plan subcommittee were integral in providing advice on key
initiatives and other legislated requirements undertaken by the Municipality. In 2022 the
Committee reviewed 30 site plan applications, 4 municipal projects including the
Clarington Waterfront Strategy, the Newcastle Arena Refurbishment, the Ground Floor
Customer Centric Service area at MAC, and upgrades to 6 municipal playgrounds.
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Report CAO-004-23
1.3 The CCAC also Collaborated with the Municipality of Clarington on social media
campaigns to recognize and promote National AccessAbility Week, proclaimed National
AccessAbility Week by hosting a flag raising to raise awareness, participated in
Applefest to engage with residents about the work of the Committee and display the
importance of creating an accessible community.
1.4 The CCAC continue to work with the community and made recommendations to local
businesses on how to improve accessibility which led to the installation of a power door
at a local grocery store. Lastly, CCAC nominated a local business owner for the Durham
Region Accessibility Awards for their commitment to accessibility and a resident for the
David C. Onley Award for Leadership in Accessibility - employee engagement category.
Both nominations won the respective awards.
2. General Requirements and Governance
2.1 The Accessibility Coordinator acts as a resource for all municipal service areas and
monitors compliance with the AODA. In 2022 the Accessibility Coordinator joined the
newly created Corporate Performance and Innovation Division in the Office of the CAO.
This change further demonstrates the corporate commitment to supporting initiatives
that increase accessibility and inclusion across the workplace and community.
2.2 The Accessibility Coordinator provides legislated, mandatory training for all employees
and volunteers on providing accessible customer service to people with disabilities . In
2022, AODA training was delivered to 47 staff and volunteers. In addition, training on
Accessible documents was provided to 2 staff members. This supports the Information
and Communication Standard.
2.3 In collaboration with Trent University, the training for accessible document was updated
to be delivered in a self-serve online format and rolled out in January 2023 to staff.
While supporting the Information and Communication standard, this continuous
improvement will also free up approximately 10-30 hours a year of capacity for the
accessibility coordinator, not having to deliver training in person.
2.4 Staff were provided with the opportunity to attend 2 workshops regarding inclusive hiring
practices and diversity and disability within the workplace. The workshops were
conducted by the DiscoverAbility Network and the Canadian Council on Rehabilitation
and Work. Additional workshops and learning opportunities were promoted publicly
throughout the year. The training actions support the Information and Communication
Standard.
2.5 Annually, various grants are applied for to offset the costs of completing accessibility
upgrades across the Municipality. Most recently, an application was submitted to the
Enabling Accessibility Fund grant. If successful, this funding will support accessibility
upgrades at the Newcastle Memorial Arena. The decision on this grant is pending, and
supports the Design of Public Spaces Standard.
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2.6 The Municipality was successful in receiving $95,000 from the Canada Healthy
Communities Initiative to fund the construction and installation of accessible outdoor
fitness equipment with rubberized flooring at Soper Creek Park in Bowmanville. This
supports the Design of Public Spaces Standard and staff are currently working on
procuring equipment and planning the installation of the equipment in the
spring/summer of 2023.
2.7 As required under the AODA, the Municipality is required to submit a bi-annual
Accessibility Compliance Report to the province. The Municipality had to submit this
report by January 7, 2022. Staff ensure the report accurately reflects the state of
accessibility in Clarington across the required standards. The report indicated full
compliance with the AODA and its Standards.
2.8 Lastly, in 2022, the Municipality partnered with the DiscoverAbility Network from the
Ontario Chamber of Commerce. This initiative’s goal was to post municipal job
opportunities on their job board. Posting in novel areas like mentioned above, provides
an opportunity to reach a demographic of people who identify as having d isabilities. This
helps to achieve diversity in the municipality’s workplace supporting recommendations
contained within the Leading Equitable and Accessible Design (LEAD) Process and
supports the IASR Employment Standard.
3. 2023 Initiatives and Work Plan
3.1 Ensuring accessibility is a consideration in all processes and services and is the duty of
all staff. The Municipality of Clarington is committed to exceed the legislation, where
possible, to ensure a barrier-free Clarington. These initiatives and goals are set out in
the Multi-Year Accessibility Plan. The plan will be updated in 2023, and will include
consultation and engagement with the CAAC, staff and residents.
3.2 Staff are working towards the development and implementation of a Universal Design
Standard for the Municipality. This will create a standard that informs that the
construction, retrofits and maintenance of municipal facilities, align with the goal of
creating a more accessible and barrier free environment for the community.
3.3 Staff will continue to implement the multi-year recommendations of the LEAD
Improvement Plan. There are 42 actions identified under the work plan for 2023. These
action items are cross-departmental and are sorted by medium-term and long-term
actions. Completion of these items will be achieved within 1-3 years or 3-5 years. Due to
the nature of the multi-year action items, each item will have a project plan created
along with associated reporting milestones.
3.4 Staff recognize an alignment between the work completed within the Accessibility roles
and that of the Inclusion, Diversity, Equity and Anti-Racism (IDEA) portfolio. As such,
staff continue to seek opportunities for alignment with Clarington’s Diversity Advisory
Committee and IDEA workplans to ensure consistency and avoid duplication of efforts.
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3.5 The Accessibility coordinator will continue to support and educate staff on creating
accessible documents, how to promote accessibility through daily work, and respond to
requests for information in an alternative format from residents.
3.6 One key initiative to be completed within 2023 is to conduct facility audits with the Rick
Hansen Foundation. The recommendations arising from these audits will form the basis
for future facility improvements that will form future capital and operating budget
planning. Further, this will create a list of “shovel ready” projects that better positions
staff to take advantage of funding opportunities and increases the opportunity for
success.
3.7 Staff will continue to leverage national awareness events like National AccessAbility
Week (NAAW) as a way to celebrate and recognize accessibility in Clarington, and to
bring an awareness to the importance of a barrier free environment.
4. Financial Consideration
Not Applicable
5. Concurrence
5.1 Not Applicable.
6. Conclusion
6.1 This report provides and update on achievements on accessibility in 2022 as outlined in
the Multi-year Accessibility Plan and legislated requirements in the AODA. The main
goal in this portfolio is to achieve an accessible Ontario by 2025. With the valuable
contributions of staff, Clarington’s Accessibility Advisory Committee, and the ongoing
support of Council there will be many more accomplishments seen over the next few
years.
Staff Contact: Laila Shafi, Temporary Accessibility Coordinator, lshafi@clarington.net or Lee-
Ann Reck, Manager Corporate Performance and Innovation, lreck@clarington.net, Office of
the CAO.
Attachments:
Not Applicable
The following interested parties will be notified of Council's decision:
Clarington Accessibility Advisory Committee