HomeMy WebLinkAboutCAO-003-12 Clarftwn REPORT
CHIEF ADMINISTRATIVE FFIC
Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
Date: June 11, 2012 Resolution#: By-law#:
Report#: CAO-003-12 File#:
Subject: CORPORATE STRATEGIC PLAN
2011-2014 PROGRESS REPORT
RECOMMENDATIONS:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report CAO-003-12 and the attached progress Report of the Clarington
Strategic Plan be received for information.
Submitted by: - ff
Franklin Wu, M.A.O.M
Chief Administrative Officer
FW/jp
Attach.
CORPORATION OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L1C 3A6 T 905-623-3379
REPORT NO.: CAO-003-12 PAGE 2
REPORT
1. The Municipality's Corporate Strategic Plan was approved by Council on June
20, 2011. It represents the collective vision of Council members and senior staff
manifested through the input of a citizen survey. The Plan established six (6)
strategic priorities to guide the Municipality:
• Promote Economic Development
• Maintain Financial Stability
• Connecting Clarington
• Promote Green Initiatives
• Investing in Infrastructure
• Showcasing Community
2. Objectives were developed for each of the above strategic objectives. To
implement these objectives, a total of 68 action items were identified to be
implemented during the current term of Council (2011 — 2014 inclusive).
Throughout this past year, the senior leadership team have reviewed, prioritized,
and commenced the implementation of many of the action items. The purpose of
this report is to provide a progress report on the status of each of the 68 action
items.
3. Through structured metrics and regular review, progress on all action items
continues to be evaluated to ensure that the Corporate Strategic Plan did not just
"sit on the shelf". This clearly illustrates the commitment of staff to create a solid
foundation for the successful implementation of the Plan.
CONFORMITY WITH STRATEGIC PLAN
The recommendations contained in this report conform to the following priorities of the
Strategic Plan:
X Promoting economic development
X Maintaining financial stability
X Connecting Clarington
X Promoting green initiatives
X Investing in infrastructure
X Showcasing our community
Not in conformity with Strategic Plan
ATTACHMENT NO. 1 TO
REPORT CAO-003-12
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives
Actions
Status
1
Expedite business/industrial park
Collaborate with the Region to expedite servicing of industrial
Technology Park-The Region's consultant has been
development
parks, including the technology park and the energy park
selected for the EA study in 2011,to be completed in
2012 as per the Host Community Agreement. No
timeline for the extension of services.
Energy Park-the west end is being serviced under the
Host Community Agreement;the east end is ready to
be serviced privately.
Investigate alternative methods of financing services in industrial
Working on various front-ending servicing schemes in
parks
partnership with landowners to open up Lake Road and
Industrial Park.
Complete Environmental Assessment study for Baseline Road
On hold pending completion of Technology Park
servicing
Environmental Assessment.
Encourage public/private partnerships to front-end the costs of
Working on various front-ending servicing schemes in
servicing strategically selected parcels of land to increase the
partnership with landowners to open up Lake Road and
inventory of shovel-ready sites
Industrial Park.
Fast track processing of industrial development applications
Utilizing a"Priority Processing Process"for industrial
development applications. All agencies are aware of
our prioritization system.
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Status
Objectives
Actions
2
Attract new businesses and retain
Create a small business advisory committee to focus on small
CBOT has undertaken this task through round table
existing businesses to
business development
discussions with small businesses.
improve/increase non-residential
assessment growth and
employment opportunities
Develop a handbook to support small business development
Biz Pal application and site plan approval handbook
are examples of tools supporting small business
development.
Enhance pre-consultation process to be more effective in
Assigned additional resources, improved departmental
communicating and educating businesses in development
communication,and maintain continuous dialogue
requirements
with developers to seek further improvement. There is
a high level of satisfaction with pre-consultation
process.
Ensure positive messaging is reaching our stakeholders
Regular item on Department Head Meeting agenda
and positive messages are distributed through social
media, Clarington Insider and Planning Department e-
updates.
Undertake a review of municipal processes and regulations to
Established working groups with developer/consultant
identify opportunities to streamline development application
to drill down for areas for improvement. Delegation to
approval
staff for approval of routine planning matters such as
part lot control approval, removal of holding,etc.
Continue to explore other delegated opportunities and
investigate pre-servicing. The subdivision and site plan
agreements are in process of being updated.
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
- o - - . � . . � e � o
• .-
Status
Objectives
Actions
2
Attract new businesses and retain
Explore the feasibility of a business development facilitator
The new Manager of Corporate Initiatives will assist the
existing businesses to
position to assist businesses in working through the development
Board of Trade to facilitate small businesses through
improve/increase non-residential
process
the development approval process.
assessment growth and
employment opportunities
(Cont'd)
Continue the relationship with the Clarington Board of Trade for
Council has renewed a 5 year contract with the Board
the provision of economic development services
of Trade. Staff continue to assist the Board of Trade in
facilitating potential development opportunities.
Continue to investigate incentives for new development
Ongoing and project specific solutions are being
sought by Board of Trade and staff.
Enhance and expand use of community ambassadors to promote
Board of Trade is looking at the details of assigning
economic development
responsibility to the Board Members to be community
ambassadors.
Explore initiatives for downtown redevelopment such as
CIP for Newcastle and Orono is being updated. Other
community improvement plans
initiatives such as Parking and Streetscape Studies will
be explored.
Improve appearance of existing industrial areas
Signage for Industrial Park entrance approved through
2012 Budget. Other initiatives to be considered in
future years.
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives Actions status
1 Achieve tax rate stability Build awareness around reasonable expectations to match Conducted Council Education sessions.
service level desires Focused communication with key messages to
citizens through Clarington Insider included in the
Community Guide publication.
Examine the feasibility of establishing a policy limiting tax
rate variances
Define and establish service levels by category and function
(e.g.fire fighting services, snow removal services, etc.)
Establish policies, procedures and rationalization for
changes to levels of services
Initiate review in late 2012
staff committee will be established to research
and investigate this matter
Next step following the above task.
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Objectives
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Actions
Expand and consolidate asset Complete corporate wide building condition survey; includE
replacement strategy age, replacement cost, expected operational life span, risk
assessment
Prioritize corporate wide asset inventory replacement
Provide adequate funding for asset replacement; annual
funding allocation
elop policies for long-term I Formalize borrowing practices in
ncial health
Develop funding guidelines for replenishing reserve funds
Status
t-artiauy completea; balance
completed by 2013.
This step is dependent upon completion of the
above task.
Council decision through consideration of annual
budget.
entatively scheduled for late 2013.
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CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives
Actions
Status
1
Improve communication
Develop a comprehensive, proactive communication
First draft is completed. Reviewed by CAO and
strategy including all forms of media,technology, and
senior staff. Anticipated to be completed by late
community engagement
2012.
Encourage and support staff in becoming ambassadors for
Staff are continuously trained as ambassadors in
the Municipality by enhancing existing customer service
delivering customer service.
programs
Conduct regular update of community data
Media Habit Survey conducted in 2011. As
reported to Council in COD-02-12, the results will
be used and incorporated into the Corporate
Communications Strategy and Plan. Community
data is regularly updated through the use of
various publications such as Community Guide,
Fire Safety Guide, E-Update from Planning, the
website,the blog and Facebook. Updates of
community events etc. are on monitors located in
each facility.
Ensuring communication is timely, accurate and accessible
Social media is used routinely to provide timing
communication. Accessibility standards under the
ODA has been implemented according to
legislated requirements.
Ensure two-way communication in enhancing understanding
Future project includes conducting a Citizen
of issues, proposed solutions, and accomplishments
Survey in 2013 to obtain feedback fro\m the
public. Regular public information centres on
specific projects.
2
Establish the Clarington brand
Clarify, refresh, and promote Clarington's Brand
Currently at research and investigation stage. Will
continue to develop strategy and program over
next two years.
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives Actions Status
Reduce the Municipality's Prioritize and communicate Energy Management Plan Continuous work with the Energy Management
energy consumption recommendations and implement Committee through regular reporting to Council.
Achievements and information is communicated
to employees by the Committee in the publication
of the Staff Bulletin.
Develop financing strategy to ensure recommendations are Energy Audits undertaken and reported to Council
corporately supported and implemented over 2011 and 2012. Pending the finalization of
the Energy Management Plan as well as the Audit
Master Plan, discussions will be held to discuss
potential financing options for any proposed
retrofit work.
Develop LEED policy for municipal buildings (Committee will be drafting a policy for Council
consideration in 2012.
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CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives Actions
2 1 Create a culture of'going Continue Green Committee for Clarington
green'
Develop municipal buildings waste reduction program
Develop community participation programs
Status
Green Committee will be reactivated once the
new Manager of Corporate Initiatives is hired.
The organic bin program will be implemented at
the MAC in 2012. All other municipal operated
buildings will expand their recyclable programs to
include organics in 2013.
There have been 2 successful "Pitch in Weeks, 5
Regional special drop off days with 2 more
coming in the fall. New programs could be
explored through the new Community Green
Committee.
Collaborate with Region of Durham climate change This task will be assigned to the new Manager of
initiatives Corporate Initiatives.
Involve all staff in development of corporate green culture Energy Management Committee regularly
and then encourage promotion by all communicates with all staff on energy
conservation ideas via email, poster etc.
N
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Objectives Actions
Expand and integrate Improve traffic management by updating and expanding
tra,nsportabon rietwork traffic data collection
Develop a comprehensive transportation master plan that
reviews all nnodoa of transportation (i.e. vehicular, cycling,
pedestrian) on our roads, sidewalks, and trails
Implement transportation master plan when completed
2 Revie*v existing mo�effron� Rev�vvand update current land acquisition strategy
�|an� acqoisivon strategy |
Explore availability offunding
Ongoing works including radar boards,
implementation of community safety zones and
additional manual traffic count locations.
are currently underway.
his step io dependent upon completion ofthe
bove task subject to Council decision.
Tobe completed in2013in coordination with the
parks, open space and trails policy review.
|n consideration nf the above task.
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Objectives
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Actions
3 d'voc t , influence, and' !obby Promote Provincial investment in Hwy 407 extension
Promote Provincial investment in GO extension
Status
Council has established their position on 407.
Council members, staff and the CBOT have had
several meetings with the provincial officials.
Council members, staff and the CBOT have had
several meetings with the provincial officials and
have worked in conjunction with the City of
Oshawa.
Promote Provincial investment in Hwy 401 corridor and Ongoing task including the decision of Council to
interchange improvements request the MTO to improve interchanges and
incorporate a Lambs Road interchange as part of
their current 401 Study.
Advocate for further Provincial &federal infrastructure
funding and gas tax funding
Promote Regional investment in roads, transit, sanitary
sewer, and municipal water infrastructure
Continuous work with AMO and FCM to ensure
the continuous funding.
This is being pursued by Municipal representation
on Regional Council.
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Objectives
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
Actions
Build West Beach park
Develop comprehensive strategy for park implementation,
including provisions for funding of new parks
Develop conceptual plans with public participation
Build Bond Head park expansion
Pursue Public/Private Partnership (P3)and/or senior
government funding opportunities for waterfront park
Determine feasibility of Municipal participation in dredging
Bowmanville Creek
us
Phase 1 (parking lot)will be completed 2012.
Phase 2 will be implemented through the task
below.
Conceptual Plan for waterfront park will be
completed in 2013/2014.
is is our current practice.
Currently in Capital Budget forecast in 2013/2014.
will investigate all available opportunities.
Reporting in 2012.
CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
12
Objectives
Actions
Status
1
Promote Clarington as a
Prepare a comprehensive, long-term tourism marketing
Staff met with the Marketing Minds Group,who
tourism destination
strategy/master plan
are investigating Tourism Best Practices and
potential creation of a Tourism Board, including
strategy& recommendations for Tourism
development. Report from Marketing Minds
expected in 2012.
Continue to promote special events with community&
Ongoing partnership with BIA, Marketing Minds,
tourism partners
external business community(e.g. Mosport
Hearts & Boots Concert). "First Impressions"
program was introduced and completed by the
Marketing Minds group.
2
Improve the visual appearance
Improve appearance of all Municipal buildings
All buildings are continually under review, most
of the Municipality
recent improvements involve signage, new and
updated,front entrances, painting brick work and
improved access to the building and landscaping.
Regular ongoing inspections as part of the
improvement initiative.
Explore opportunities for boulevard/median beautification
Ongoing maintenance with horticultural society
and maintenance work with community partners
and community partners. Will look at boulevard
opportunities with community partners. Median
maintenance will be reviewed.
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CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
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CORPORATE STRATEGIC PLAN 2011-2014
PROGRESS REPORT 2012
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Objectives
Actions
Status
3
Promote our heritage
Explore possibility of'Buy Local' program for agricultural
This is covered under Durham Region Farm
(historical, cultural,
produce
Fresh Program.
agricultural, etc.)
Establish a position on historic Camp 30
Very complex issue involving a host of competing
interests. Position to be determined by Council
pending decision on the Federal Government
designation and input from all stakeholders.
Facilitate all BIAs working together on Clarington-wide
To be undertaken by Council liaison of BIA.
initiatives
Continue to assist local groups to apply for senior-level
Ongoing task. Past accomplishments include:
government grants
working with residents for Hampton Skate Park,
assisting with Valleys 2000 with Fish Ladder,
assisting the Newcastle Horticultural Society.
Continue to support and promote cultural initiatives (e.g.
Ongoing. Marketing &Communication assistance
Doors Open Program)
through Municipal efforts as initiatives are
developed by Cultural Groups. Coordination and
promotion of 2012 Culture Days in Clarongton
(part of a national program that is in its 3rd year).
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