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HomeMy WebLinkAbout2022-10-12Clarington Accessibility Advisory Committee Minutes for the meeting of October 12, 2022 6:30 p.m. Via Microsoft Teams If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. Present: Shea -Lea Latchford, Chair Sylvia Jaspers-Fayer, Vice -Chair Pinder DaSilva Marina Ross Tim Van Leeuwen Sarah Taylor Deb Kalogris Also Present: Laila Shafi, Temporary Accessibility Coordinator Petrina McGrath, People, Quality and Practice and Chief of Nursing Executive Umwali Sauter, Manager of Equity and Inclusion Regrets: Councilor Janice Jones Sarah McConaghy Catherine McConaghy 1. Call to order The meeting was called to order at 6:32 p.m. 2. Declaration of Interest None 3. Land Acknowledgement Agreement 4. Review of Previous Meeting Minutes That the minutes of the meeting of September 7, 2022 be approved. Moved by Deb Kalogris, seconded by Marina Ross. Carried Clarington Accessibility Advisory Committee Meeting Minutes — September 7, 2022 5. Lakeridge Health Board Inclusion, Diversity and Accessibility Presentation: Petrina McGrath (People, Quality and Practice & Chief Nursing Executive) Umwali Sauter, Director of Inclusion, Diversity, Equity and Accessibility (IDEA) Bringing back the results from the focus group and community outreach. An environmental scan was completed of how the community experiences Lakeridge through the lens of IDEA (Inclusion, Diversity, Equity and Accessibility): • Members of the community who identify as Black, Indigenous, and those with disabilities felt overlooked and had a fear of asking questions — this was affecting their level of care. This could be related to unconscious bias. • These groups felt they could receive better care if there was representation from their communities who could advocate for them. • There is a requirement for a support system within Lakeridge Health. • There is a requirement for a transparent and accountable system — the community felt there is not an accountable system if there is a challenge or complaint raised. Improvement Actions: • Patient advocacy 24/7 beyond the patient experience • Greater transparency, communication, and accountability • Information for patients and families about the Emergency process • Greater support during crisis, especially for those with mental health and addiction Recommendations: • Continue building trusting relationships with the community • Establish accountability structures so people know if they are providing feedback and that it will be listened to • Care, through an equity lens • Explore opportunities for advocacy structures • Equity training and education • Equity lens within recruitment practices and decision -making processes Future planning • Looking at having community members advising the EDI strategy • Standing IDEAA committee on the Board now • Only one of two hospitals that have an IDEAA committee • Internal feedback was very similar to the feedback they received from the external community • 2 Inclusion communities — Black community and Indigenous community Page 2 of 5 Clarington Accessibility Advisory Committee Meeting Minutes — September 7, 2022 • Accessibility committee • Revising internal complaints process also to support staff All of this impacts the hospitals, clinics, long-term care home, and mental health services. 6. Business Arising from Previous Meeting Minutes 6.1 Durham Region Transit (DRT) on Demand Concerns: • Brought it back to the quarterly meeting for Accessibility Coordinators of Durham Region; suggestions to share general concerns and feedback with the General Manager of DRT. Also, a Townhall with DRT especially for those community members that have concerns • Feedback from Tim — He feels that he has made multiple complaints and has had meetings with various managers at DRT, but nothing ever changes; the drivers are also frustrated because they are not able to provide the services the community needs. • Laila to connect with DRT with these concerns for answers and what solutions are being looked into. 6.2 Parasport Winter Games 2023 and Access Now App: • Laila provided an update that the Parasport Games are being hosted in Durham Region in 2023. • The games will bring hundreds of athletes and the challenge has been proposed that Municipalities and local businesses add their buildings and businesses to the Access Now app to rate how accessible they are. 6.3 Accessibility Day Celebrations — Durham Region: • Clarington AAC had nominated Kingsway Hardware's owner Chico Khan for his exceptional Customer Service, and he has won the accessibility award for Durham Region; • The awards will be virtual and held November 22nd, for which the AAC will be emailed invitations. 6.4 Hybrid Meetings: • Plans for the next meeting to happen at Town hall. • As the Chair, Shea -Lea would have to attend in -person. • Anyone who wants to attend in person or virtual may do so. 6.5 Apple Fest • October 15, 2022, Apple Fest will be from 9 a.m. to 5 p.m. • The AAC will have a booth with the Diversity Advisory Committee, next to the Tourism booth. Page 3 of 5 Clarington Accessibility Advisory Committee Meeting Minutes — September 7, 2022 • Call for volunteers to work at the booth with Laila in the morning and Erica in the evening. 7. New Business 7.1 Accessible Door at Courtice Health Center: • The accessible door button at the Courtice Clinic is too far from the door and the door does not remain open for a long enough time — Laila will be reaching out to them. 8. Adjournment Moved by Marina Ross, Seconded by Sarah Taylor That the meeting be adjourned Carried Meeting adjourned at 7:45 p.m. Next meeting: Wednesday November 2, 2022 at 6:30 p.m. via Microsoft Teams and at the Town Hall Page 4 of 5