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Staff Report
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Report To: General Government Committee
Date of Meeting: June 21, 2021 Report Number: ESD-002-21
Submitted By: Gord Weir, Director of Emergency Services
Reviewed By: Andrew C. Allison, CAO By-law Number:
File Number: Resolution#:
Report Subject: Emergency and Fire Services 2020 Annual Report
Recommendation:
1. That Report ESD-002-21 be received for information.
Municipality of Clarington
Report ESD-002-21
Report Overview
Page 2
The Emergency and Fire Services Department is responsible for delivering fire suppression
and emergency response, fire prevention and public education programs in accordance with
the Fire Protection and Prevention Act. Attachment 1 of this Report provides Council with an
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Divisions for 2020.
1. Background
1.1 Staff have prepared the 2020 Annual Report (Attachment 1) and would like to highlight
some key items for your information.
1.2 Fire Suppression staff responded to 2626 calls in 2020, a decrease of 38.47% over
2019.
1.3 Medical/Resuscitator calls saw the largest decrease over 2019 at 61.44% due to
changes made to the Tiered Response Agreement with Durham Region EMS. Fire
Chiefs throughout Durham Region reviewed their Durham Region Medical Tiered
Response Agreements with Durham Region EMS to determine if the service level
provided by Fire should be reduced in order to minimize the risk of firefighters
contracting the COVID-19 virus. As a result, &GIUVRQV$J11t1EP ❑ WDVLF❑DQJ❑QILEP ❑
/ ❑❑❑IO1& LAW ❑❑❑IO $ IL
1.4 Since the last quarterly report, a final review by the Office of the Fire Marshal confirmed
that an adjustment was required for the following response types below. This
adjustment has been reflected in the Annual Report.
Outdoor (No Loss Fires) Actual Total 95
Quarter
Amount Adjusted
Q2
-1
Q4
-1
Property Fires / Explosions ❑Actual Total 102
Quarter
Amount Adjusted
Q3
-1
Q4
+1
Municipality of Clarington
Report ESD-002-21
Page 3
The adjustment to Property Fires / Explosions included a reduction in the total estimated
dollar loss by $2,000.
Civilian and Firefighter Injuries
Q3
Amount Adjusted
Actual Total
Civilian Injuries
-1
1
Firefighter Injuries
+2
2
2. Concurrence
Not Applicable.
3. Conclusion
It is respectfully recommended that this Report be received for information.
Staff Contact: Gord Weir, Director of Emergency & Fire Services, 905-623-5126 ext. 2802 or
gweir@clarington.net.
Attachment:
Attachment 1 -1 Emergency and Fire Services a 2020 Annual Report
Interested Parties:
There are no interested parties to be notified of Council's decision.
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Contents
) LLHA 14H VCO F A/DJ H....................................................................................................... 4
AboutUs......................................................................................................................... 5
OurVision.................................................................................................................... 5
OurMission................................................................................................................. 5
OurValues................................................................................................................... 5
ServicesWe Provide................................................................................................... 6
FireSafety Education...............................................................................................6
Fire Prevention, Inspection and Enforcement.......................................................... 6
Emergency Response (Suppression).......................................................................7
How The Pandemic Affected the Way We Do Business ................................................. 8
StationCleanliness......................................................................................................8
Personal Protective Equipment (PPE)......................................................................... 9
Community Support during the Pandemic................................................................. 10
CelebratingSuccess..................................................................................................... 11
Fire Services Exemplary Service Medal.................................................................... 11
Ontario Fire Services Long Service Medal................................................................ 11
Comingsand Goings..................................................................................................... 12
Farewell!.................................................................................................................... 12
Promotions................................................................................................................ 13
FirePrevention.............................................................................................................. 14
FireSafety Education................................................................................................ 14
Alarmed for Life (AFL)............................................................................................ 14
Fire Prevention Week............................................................................................. 14
Page 3
FireInspections......................................................................................................... 15
FireSuppression........................................................................................................... 16
VolunteerRecruits..................................................................................................... 16
Training...................................................................................................................... 17
FinancialHighlights....................................................................................................... 18
OperatingBudget....................................................................................................... 18
CapitalBudget........................................................................................................... 18
Emergency Response Statistics.................................................................................... 19
2020 Incident Breakdown.......................................................................................... 19
Call Volume by Geographical Area............................................................................ 19
CallVolume by District...........................................................................................20
AnnualTotals............................................................................................................. 20
Firesby Property Type........................................................................................... 21
Dollar Loss by Property Type................................................................................. 22
Ignition Sources -]Residential Fires....................................................................... 22
ConnectWith Us........................................................................................................... 23
Inquiries or questions?............................................................................................... 23
Page 4
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On behalf of Clarington Emergency and Fire Services (CEFS), I am pleased to present
the 2020 Annual Report. This report provides an overview of the activities associated
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Divisions.
2020 began as any other year with the typical challenges that winter weather brings.
Even though we were hearing news coming out of China about a virus, no one could
have predicted a pandemic would be upon us within a few short months here in
Canada. It has been an uphill battle to mitigate its spread and as we scrambled to
understand the coronavirus, we focused on sourcing Personal Protective Equipment
(PPE), hand sanitizer and masks while we quickly changed protocols and procedures to
ensure the safety of staff and the residents we serve. Unprecedented times required
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available should the need arise.
The pandemic also brought to the forefront a need for review of the Municipal Business
Continuity Plan. Each pandemic can present different challenges and COVID-19 has
provided many learning opportunities for management and staff, identifying areas for
improvement. With municipal buildings closed to the public, staff were required to
provide solutions to various services that would normally be provided in person. With
the assistance of the Communications Department, CEFS created an online application
process for burn permits. Although we are still working on an online payment process,
the pandemic has generated a more efficient service for residents of Clarington.
The department saw unprecedented change in our human resources as well. With
& RXCFLCV support, we increased our fulltime Suppression complement with the hiring of
four additional firefighters. Along with six new firefighters to backfill for retirements, the
Training Division was challenged to train all 10 new hires as well as those that were
promoted as a result of these changes.
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electrics cars to our fleet with the purchase of two new Chevrolet Bolts. Council also
approved the establishment of a Motor Vehicle Collision (MVC) Cost Recovery
Program. The Program allows the department to invoice non-Clarington residents for
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municipal roadways.
As I reflect on the past year, I would like to
express my appreciation for the hard work and
dedication each member of the department
continues to provide.
Thank you Mayor Foster, members of Council
and municipal staff for your continued support.
Gord Weir
Page 5
About Us
Clarington has fire accredited fire stations that are located in specific areas within the
Municipality to provide the best emergency response and coverage of a large
geographic area. CEFS is the only composite fire service in the southern area of
Durham Region.
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Our Vision
We are dedicated to a fire safe community
Our Mission
To ensure we deliver service excellence through public education, prevention, training
and emergency response
Our Values
Every member of Clarington Emergency and Fire Services upholds the tradition of a
composite Department and with their skill and knowledge respond without boundary
Page 6
Our greatest asset is our personnel; a group of highly trained, dedicated individuals who
pride themselves on customer service excellence.
Chief
NumberDivision Personnel
1
Deputy Fire Chiefs
2
Administrative Assistant
1
Clerks
2
Suppression E Fulltime
60
Mechanical Maintenance
1
Training
2
Fire Prevention
5
Suppression []Volunteers
125
Total Personnel
199
Services We Provide
Fire Safety Education
L Educate the public on fire/life safety through our public education programs,
hall tours, safety lectures and fire safety training. Our public education
programs include:
o Alarmed for Life Program
o Carbon Monoxide Awareness Week
o Community Fire Safety Programs
o Family Safety Day
o Fire Prevention Week
o Junior Firefighter Program
o Portable Fire Extinguisher Training
o The Arson Prevention Program for Children (TAPPC)
Fire Prevention, Inspection and Enforcement
F Inspect commercial, residential, vulnerable occupancies and industrial
mercantile for Fire Code compliance
L Enforce the Fire Code and related fire safety standards
Page 7
Emergency Response (Suppression)
F Respond to emergencies including:
o Fire
o Motor vehicle collisions
o Medical support
o Alarm notification
o Natural disasters
o Public hazards :1 CO incident, gas leak, power lines down, spills
o Assistance to Police and other agencies
o Rescue a water ice rescue, persons trapped in elevator, high angle
rescue
How The Pandemic Affected the Way We Do Business
The COVID-19 pandemic changed the way many businesses operate today, including
the fire department. In addition to promoting frequent hand washing/sanitizing, social
distancing and staff staying home when unwell, the Department underwent an extensive
review of our operations with the safety of our staff and public at the forefront.
Following Provincial guidelines, many of the programs we provide were cancelled. This
included our very popular Junior Firefighter Camp and Family Safety Day. All public
education events in the community and schools were also cancelled. As a result, Fire
Prevention staff implemented other methods of communicating fire safety messages to
the residents of Clarington.
In order to minimize potential exposure, members of our Administration and Fire
Prevention staff began working from home. Fire Chiefs throughout Durham Region also
reviewed their Durham Region Medical Tiered Response Agreements with Durham
Region EMS to determine if the service level provided by Fire should be reduced in
order to minimize the risk of firefighters contracting the virus. &GLQDJ\RQVr$JLWP
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IRLZ H*O&EIP Acute Chest Pain and/or Shortness of Breath/Difficulty Breathing
regardless of EMS response time.
This Agreement waVAW SRLDIII LGRZ QJ LD HY1-O$ IT7 LHIU-IG-5 MVSRQM
A tiered response will be requested by the Central Ambulance Communications
Centre (CACC) within one (1) minute of EMS dispatch when the EMS response
time is anticipated to be greater than ten (10) minutes for the following emergency
requests for service:
Acute Chest Pain and/or Shortness of Breath/Difficulty Breathing (not on
calls originating from long-term care (LTC) facilities, medical facilities or
other locations with an available on -site Emergency First Responder (EFR)
program or higher level of care).
As a result, Medical/Resuscitator calls were approximately 34 percent of our total call
volume for 2020. Prior to the pandemic, Medical/Resuscitator calls would total
approximately 54 percent of all calls.
Station Cleanliness
In addition to the increase in personal sanitization, we implemented vigorous cleaning
and sanitization procedures in our stations, trucks and equipment. These changes
spiked the use of cleaning and disinfectant products dramatically.
Page 9
Personal Protective Equipment (PPE)
Prior to the pandemic, firefighters would wear their bunker pants, medical gloves, SCBA
or safety glasses or personal eyeglasses accompanied by a helmet face shield, N95
mask and a medical gown (as required).
During the pandemic firefighters must wear the equipment listed above as well as a
Tyvek suit and face shield.
A heightened awareness of what protective measures can be applied to the way we
normally do things has helped keep our staff safe with zero COVID-19 cases reported.
Page 10
Community Support during the Pandemic
AN
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Page 11
Celebrating Success
Fire Services Exemplary Service Medal
The Fire Services Exemplary Service Medal program, created on August 29, 1985,
honours members of a recognized Canadian fire service who have completed 20 years
of service, ten years of which have been served in the performance of duties involving
potential risks, and were employed on or after the date of creation of the medal.
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recipients were:
Tim Calhoun, Deputy Fire Chief 30 year Federal Bar
Grant Bradley, Captain 30 year Federal Bar
Rick Vanderkooi, Captain 30 year Federal Bar
Henry Gassmann, Volunteer District Chief 30 year Federal Bar
Ontario Fire Services Long Service Medal
The Ontario Fire Services Long Service Medal was first awarded in
1971 as an expression of appreciation and recognition of uniformed}
staff for 25 years of dedication and hard work within the Ontario fire
service. At 30 years of service and every 5 years thereafter, a service,:
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were:
Tim Calhoun, Deputy Fire Chief 30 year Provincial Bar:
Grant Bradley, Captain ❑ 30 year Provincial Bar
Rick Vanderkooi, Captain 30 year Provincial Bar , . . Ile
Henry Gassmann, Volunteer District Chief 30 year Provincial Bar � �.
Bryan Rogers, Firefighter ❑ 25 year Provincial Medal
Todd Stephens, Volunteer Captain - 25 year Provincial Medal
Manuel Ortins, Volunteer Firefighter F1 25 year Provincial Medal
Page 12
Comings and Goings
Farewell!
Chris Carnovale, Michael Kalita, Gary
Dusseldorp, Thomas Stone, Mike Suess (left to
right)
On January 31, 2020 Platoon Chief
Gary Dusseldorp retired after almost 28
years of dedicated service to the
Clarington Emergency and Fire
Services Department. Gary started as a
volunteer firefighter in 1992 and was
promoted to Captain in 2007.
Platoon Chief Peter Lomax retired after
almost 33 years of dedicated service to
the Department on May 31, 2020. Peter
started as a volunteer firefighter in
1987 and was promoted to Captain in
1999.
Captain Rick Vanderkooi retired after
30 years of dedicated service to the
Department on July 31, 2020. Rick
started as a volunteer firefighter in 1990
and was promoted to Captain in 2014.
Acting Captain Bryan Rogers retired
after 25 years of dedicated service to
the Department on July 31, 2020. Bryan
started as a volunteer firefighter in 1995
and was promoted to Acting Captain in
2014.
Page 13
The Department also said farewell to the following volunteer staff:
Captain Lonny Gibson (Station 2), 27 Years of Service
Captain Jonathan Burns (Station 4), 15 Years of Service
Captain Dan Prest (Station 4), 15 Years of Service
Firefighter Manuel Ortins (Station 1), 25 Years of Service
Firefighter Chris Staples (Station 3), 15 Years of Service
The Municipality of Clarington thanks you for your dedication and
services provided to keep our community safe.
Promotions
Captains Murray Dennis, Jeff Dawson, Bob McCutcheon were promoted to the rank of
Platoon Chief.
Acting Captains Rob Staples, Darryl White, Stewart Richardson and Tony Santos were
promoted to the rank of Captain.
Firefighters Duane Tyte, Eric Dion, Michael Kalita and Aaron Pudlis were promoted to
the rank of Acting Captain.
The retirement of suppression members in 2020 provided us the opportunity to promote
firefighters Rob Van Wees, Myles McCaul, Aidan Preston, Phil Harrison and Kurt
Zauerhagen to fulltime from our volunteer ranks. Council also approved a budget to
increase our fulltime firefighter complement from 56 to 60. Firefighters Pierce Warwick,
Cody Carson, Ryan Mulrooney and Ryan Stafford were promoted to fulltime from our
volunteer ranks. This increase in staff will enhance our
delivery of fire protection services.
Deputy Chief Randy Cowan was promoted from the
Suppression Division in September 2020. Reporting
directly to the Fire Chief, Deputy Cowan is responsible for
the Suppression and Training Divisions of CEFS. He has
over 30 years of fire service experience and brings a
wealth of knowledge.
Deputy CRZDQV-SLFP RAR created a vacancy in our
suppression staff providing us the opportunity to promote
Steven Lester to a fulltime firefighter.
Page 14
Fire Prevention
Fire Safety Education
Fire Prevention staff perform a variety of functions in accordance with the FPPA and
policies of the Department with one goal in mind; creating a fire safe community.
Alarmed for Life (AFL)
AFL core components:
F Smoke Alarms; educate residents on the importance of working smoke
alarms. Smoke alarms are critical for live safety and are required on all levels
of your home and outside all sleeping areas. Alarms must be replaced within
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u Carbon Monoxide Detectors; must be located outside all sleeping areas if you
have an attached garage, a fireplace and/or a fuel fired appliance such as
natural gas and oil.
u Home Escape Plan; communicating the importance of having a home escape
plan with recommendations of practicing the plan with 2 ways out to a
predetermined spot.
Fire Prevention Week
The National Fire Protection Association (NFPA) is the official sponsor of Fire
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focused on fire safety in the kitchen. It is imperative to stay in the kitchen when you are
frying, boiling, grilling or broiling food.
Fire safety materials are available to residents at Clarington.net/Town-Hall/Fire-Safety.
Page 15
Fire Inspections
Our team of inspectors perform inspections and fire investigations following a complaint,
request, retrofit, or when self -initiated in accordance with the Fire Protection and
Prevention Act (FPPA) and policies of the department.
A total of 311 inspections were conducted in 2020. The table below lists the total
number of inspection services performed.
.WTA-
Inspections
311
Complaints Response
97
Burn Permits
162
Fire Safety Plans Review
423
General Plans Review
163
Site Visit
62
Fire Investigations
8
FPPA Part 3 Charges Laid
3
FPPA Part 1 Charges Laid
0
Total
1,229
F- Cooking is the #1 cause of home fires and
home fire injuries.
F Unattended cooking is the leading cause of
fires in the kitchen.
❑ You can keep a small kitchen fire from
getting out of control by sliding a lid over
the pan and turning off the burner.
L Clearing away clutter around cooking
appliances lessens the chance of a kitchen
fire.
For more cooking safety tips please
visit NFPA.org - Fire Prevention
Week
Page 16
Fire Suppression
Our highly trained fire suppression staff provide assistance and respond to a variety of
emergencies and situations. Core services provided by staff include fire suppression in
both an offensive and defensive mode and search and rescue operations, forcible entry,
ventilation, protecting exposures, salvage and overhaul as appropriate. Staff provide
emergency pre -hospital care that includes medical acts such as defibrillation, standard
first aid, CPR, and EPIPEN assistance.
Other core services include: Special Rescue ❑ extrication, rope rescue, water/ice
rescue; Defensive Hazardous Material Emergency Response ❑ conducted to the
operations level by fulltime staff and awareness by volunteer firefighters; Confined
Space.
Volunteer Recruits
CEFS hired 17 new volunteer firefighters targeting our full complement of 25 volunteer
firefighters for each of our five stations.
4
Andrew Nolte
les Kayle
Paul Fray Tanner Gallant
fvlatthew Micq�
F
s Risnyk ch to Allen Jewell
Page 17
Training
Every year staff perform vital training necessary to meet the legislative requirements of
the Ontario Fire Prevention and Protection Act (FPPA) and the Occupational Health and
Safety Act of Ontario (OHSA). Training expanded in the following areas for 2020.
Rope Rescue Li Rapid Deployment Bag; staff received extensive training in the use of a
new Rapid Deployment Bag (RDB). Our Rope Rescue Technicians provided instruction
on what the RDB is used for, how to use it and when it should be used. The RDB allows
for one firefighter to secure themselves to an anchor and lower themselves to a trapped
person within a matter of minutes. Then they are able to secure the person and provide
some medical care if required while the remainder of the crew is setting up the rope
rescue equipment.
Tanker Operations; through the efforts of the Training Division and Volunteer Captains,
CEFS successfully trained 13 volunteer firefighters in Tanker Operations. All
suppression staff are required to have a DZ license. Although licensed to drive a
Tanker, each driver must learn how to operate the various equipment on the apparatus.
This training consists of a road course, tanker familiarization, pump operations, tanker
shuttle and water evolutions. At a fire scene the driver must remain with the apparatus
at all times as they are responsible for hooking up the hose, maintaining water supply to
fire operations and shuttling water from a source to the fire scene.
Pumper Operations; all fulltime staff are trained on Pumper
Operations within the first year of becoming a fulltime firefighter.
Firefighters rotate their position within the apparatus each shift
allowing each member to utilize their skills at various calls.
Pumper Driver/Operator training encompasses the standards _
established by the National Fire Protection Association, Standard
1002. Seven volunteers and one fulltime firefighter were trained
in Pumper Operations.
Aerosol Transmissible Diseases (ATD)-, after
successfully completing this training, staff can: #'
C Recall the various kinds of aerosol transmissible Via-
diseases
Describe the contents of the aerosol A.,
transmissible diseases standard
Identify the various modes of transmission A
Recognize the signs and symptoms of yy
ATDs
Describe when and how to use
respiratory protection,
Summarize the procedures for
disinfecting and decontaminating i
equipment, etc.
Page 18
Financial Highlights
Operating Budget
Gross Operating Budget spending in 2020 was $13,293,549.87. Salaries and benefits
encompassed over 85% of the budget.
2020 Gross Operating Budget Actuals by
Expenditure Type
■ Salaries & Benefits
Materials, Supplies, &Equipment
Services & Rent
Other
Capital Budget
The 2020 Capital Budget spending was $408,289.85. Protective clothing encompassed
37% of the budget. Protective clothing includes items such as firefighting boots, gloves,
bunker gear and helmets.
2020 Capital Budget Actuals
25%
37%
29%
8%
■ Protective Clothing
■ SCBA Equipment
EMS Equipment
EMS Vehicle Replacement
Page 19
Emergency Response Statistics
In 2020, crews were dispatched to a total of 2,626 emergency incidents of which 197
(7.5%) were fires with an estimated dollar loss of $12,719,370. The following is a
summary of emergency incidents by response type.
4114111 itceffi ITM- 5 TCe=
M& Response Type
Property Fires / Explosions
Volume
86
Volume
102
Volume
+18.6%
i % .
Total
-
3.88%
Outdoor (No Loss Fires)
43
95
+120.93%
3.62%
Burning Controlled
80
132
+65%
5.03%
CO False Calls
166
152
-8.43%
5.79%
False Fire Calls
350
320
-8.57%
12.18%
Medical/Resuscitator Call
2313
892
-61.44%
33.97%
Other Response
502
292
-41.83%
11.12%
Overpressure
Rupture/Explosion (No Fire)
1
5
+400%
0.19 /o °
Pre Fire Conditions/No Fire
81
80
-1.23%
3.05%
Public Hazard
170
168
-1.18%
6.4%
Rescue
476
388
-18.49%
14.78%
Call Volume by Geographical Area
Geographical
Bowmanville and surrounding area
1,221
Newcastle and surrounding area
473
Orono and surrounding area
170
Courtice and surrounding area
641
Enniskillen and surrounding area
121
Page 20
Call Volume by District
3500
3000
2500
2000
1500
1000
N
. ■■
2018
■ Highway 401
Rural
Annual Totals
M 11 M
2019
Highway 407/418 ■ Highway 115/35
Mutual Aid Other
.11
2020
■ Urban
Event Type
2016
2017
01
NSF -
Call Volume
3,737
3,675
3,929
4,268
2,626
Civilian Injuries
5
1
1
7
1
Firefighter Injuries
0
0
0
1
2
Fatalities
0
0
0
0
0
Dollar Loss
$6,248,757
$4,244,699
$2,738,750
$3,317,011
$12,719,370
Page 21
Fires by Property Type
50
45
40
35
30
25
20
15
10
5
0
_.
2018
■ Vehicle
■ Mercantile
Other Non Structure
IN on ..
2019
■ Residential
■ Industrial
Business
4
IN _1111 1
2020
■Assembly
■ Other Structure
Page 22
Dollar Loss by Property Type
$8,000,000
$7,000,000
$6,000,000
$5,000,000
$4,000,000
$3,000,000
$2,000,000
$1,000,000
$0
2018
■ Vehicle
Mercantile
aii•
2019
I-
2020
■ Residential ■ Assembly
■ Industrial ■ Other Structure
Ignition Sources ❑ Residential Fires
10
9
8
7
6
5
4
3
2
0
2018 2019
■ Cooking Equipment
■ Heating Equipment, Chimney etc.
■ Lighting Equipment
■ Open Flame Tools, Smokers' Articles
■ Miscellaneous
■ Undetermined
■ Electrical Distribution Equipment
Appliances
Processing Equipment
■ Other Electrical, Mechanical
Exposure
Page 23
Connect With Us
Inquiries or questions?
Contact us at:
@clarchief
fire@clarington.net
1]@ClariingtonEFS
or visit Station 1, 2430 Highway 2, Bowmanville ON L1 C 6C8