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HomeMy WebLinkAboutPDS-034-21Clarington Public Meeting Report If this information is required in an alternate accessible format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. Report To: Planning and Development Committee By-law #: 2021-055 Date of Meeting: June 7, 2021 Report Number: PDS-034-21 Submitted By: Ryan Windle, Director of Planning and Development Services File Number: PLN 37.6 Resolution#: PD-185-21 Report Subject: Proposed Amendment to the COVID-19 Community Improvement Plan (CIP); PLN 37.6 Recommendations: 1. That Report PDS-034-21 be received; 2. That staff receive and consider comments from the public and Council with respect to the Draft Revised COVID-19 Community Improvement Plan; 3. That provided there are no substantial objections from the public, or further substantial modifications required, the Draft Revised COVID-19 Community Improvement Plan be approved, and a by-law to adopt it be passed at the June 14 Council meeting; 4. That a Program -Specific Criteria be added to the Adaptation to Outdoor Operation Grant to exempt applications for the Seasonal Sidewalk Patio License Fee from the Means Test Criteria; and 5. That all interested parties listed in Report PDS-034-21 and any delegations be advised of Council's decision. Municipality of Clarington Report PDS-034-21 Report Overview Page 2 Council approved the COVID-19 Community Improvement Plan (CIP) in October 2020 to support Clarington's local businesses with the cost of physical improvements necessary to implement COVID-19-related health and safety requirements. In accordance with the COVID-19 CIP's Monitoring and Evaluation Strategy, staff have undertaken a review of the implementation to date to assess whether the Plan is fulfilling its purpose. Modifications are proposed to the COVID-19 CIP based upon feedback from local businesses, staff's experience with the implementation and administration of the COVID-19 CIP to date, Council feedback, and the ongoing and evolving nature of the pandemic. The purpose of this report is to present the proposed amendment to the COVID-19 CIP and to receive input from members of Council and the public at the Statutory Public Meeting. 1. Background COVID-19 Community Improvement Plan 1.1 On June 22, 2020, Council passed the recommendations of Report GGR-010-20 directing that (i) a Clarington COVID-19 Community Improvement Plan (CIP) be drafted, and (ii) a $1,000,000 fund be allocated for improvements as set forth in the staff report FND-018-20 to qualifying businesses. 1.2 Council approved Clarington's COVID-19 CIP on October 13, 2020 (PSD-040-20). 1.3 The COVID-19 CIP came into effect in November 2020 at which time staff began processing grant applications, and executed the Communications Strategy in collaboration with the Clarington Board of Trade (CBOT). 1.4 Staff have been monitoring the effectiveness of the Plan and the Financial Incentive Programs throughout the early days of implementation in accordance with Council's direction and the CIP's Monitoring and Evaluation Strategy. 1.5 To date, 22 applications have been received under the COVID-19 CIP. Of those applications, only four businesses have successfully satisfied the General Eligibility and Means Test Criteria, and been approved for grant funding. Grants approved to date total $17,600, for an average grant of $4,400 per business. This leaves a total of $982,400 in the COVID-19 CIP fund, plus the additional funding that was not expended on Tax Deferral Program. Municipality of Clarington Report PDS-034-21 Page 3 Direction from February 22, 2021 Planning and Development Committee Meeting 1.6 On February 22, 2021, staff presented a Memo to Council (i) to provide an update on the implementation of the CIP through the first three months (ii) to report on grant application activity associated with the three-month intake window for applications in the Completed Projects stream, which closed February 11, 2021, and (iii) to seek direction on whether to consider an amendment to the CIP to address the lessons learned from the early days of implementation. The Memo is included as Attachment 1 to this report. 1.7 On February 22, 2021, Council directed staff to commence the process to amend the COVID-19 CIP in accordance with the Planning Act, and schedule a Statutory Public Meeting to receive input on the proposed modifications. Amending the COVID-19 CIP 1.8 In accordance with Section 5.2 (Adjustments and Amendments to this Plan) of the COVID-19 CIP, modifications or changes to the vision and goals, General Eligibility or Means Test Criteria require a formal amendment as per the requirements of the Planning Act. The CIP amendment process includes a Statutory Public Meeting, and a 20-day appeal period. Such modifications are outlined in Section 6 of this report. 1.9 Notwithstanding the above, the CIP provides that the Municipality may review and/or adjust the requirements of any of the Financial Incentive Programs without amendment to the Plan. Subsection 6.5 outlines proposed changes to the Financial Incentive Programs. 2. Policy Overview Durham Region Official Plan 2.1 The Durham Region Official Plan (ROP) contains policies on CIPs. The ROP specifies that the Region may assist in the implementation of area municipal CIPs by adopting a Regional Revitalization Program that will guide how the Region may participate financially, or otherwise, in area municipal CIPs. The Region's participation in the implementation of an area municipal CIP is intended for projects that contribute to achieving the goals of the ROP for the development of urban areas. The COVID-19 CIP does not meet the criteria of the Regional Revitalization Program. Clarington Official Plan 2.2 The Clarington Official Plan provides a policy framework for the implementation of CIPs. Section 22.1.1 of the Official Plan outlines its goal for Community Improvement "to provide for and encourage public and private sector activities for the purpose of the maintenance, enhancement and redevelopment of the existing built environment of the Municipality". Municipality of Clarington Report PDS-034-21 3. Consultation and Engagement Page 4 3.1 Notice of the Statutory Public Meeting for the amendment to the COVID-19 CIP was published in the local newspaper and circulated by email to prescribed agencies and interested parties, in accordance with the Planning Act requirements. The Draft Revised COVID-19 CIP has been available for viewing on Clarington's website since May 18, 2021, and is included in this report as Attachment 2. 3.2 The Draft Revised CIP was circulated to relevant agencies and departments, including the Ministry of Municipal Affairs and Housing (MMAH), and the Region of Durham. At the time of writing, no agency or department comments have been received on the proposed amendment. Planning and Development Services staff initiated consultation with MMAH staff on the COVID-19 CIP at the outset of the project in spring 2020. Consultation with MMAH continued throughout the preparation of the CIP and their feedback was included. 3.3 The local BIAs were notified of the proposed amendments to the Plan. The CIP Liaison Groups for Bowmanville, Newcastle, and Orono were consulted at their respective meetings in late May. 3.4 Any additional comments received on the Draft Revised CIP at the Public Meeting will be considered and incorporated into the Final Revised CIP, as appropriate. If no major concerns or changes are requested at the Statutory Public Meeting, the amendment could be approved at the following Council meeting. 4. COVID-19 Community Improvement Plan Purpose and Financial Incentive Programs 4.1 The purpose of the COVID-19 CIP is to provide support to local businesses whose operations have been periodically shuttered or restricted as a result of the COVID-19 pandemic. 4.2 The COVID-19 CIP establishes Financial Incentives (grants) for qualifying businesses throughout Clarington to support investments in physical improvements required to safely reopen, thereby enabling them to continue to serve the community. Details of the available grants, and the General Eligibility and Means Test Criteria are included in the One -page COVID-19 CIP Info Sheet included as Attachment 3 to this report. Municipality of Clarington Page 5 Report PDS-034-21 Communications Strategy 4.3 The CIP incorporates a Communications Strategy to create awareness of grants and encourage participation. Since the CIP came into effect in November 2020, Planning and Development Services staff have worked with Communications staff and CBOT to execute the Strategy. To this end, the Financial Incentive Programs have been actively promoted on Clarington and CBOT's social media platforms, on Clarington's website, emailed directly to local BIAs and businesses, and included in Clarington's Planning and Development Services E-update newsletters. 4.4 To raise greater awareness of the Program, staff presented the COVID-19 CIP at a January 2021 webinar hosted by CBOT, to Clarington's CIP Liaison Groups and to the Agricultural Advisory Committee of Clarington. Monitoring and Evaluation Strategy 4.5 The CIP includes a Monitoring and Evaluation Strategy and identifies key indicators to be monitored throughout implementation to ensure (i) the grant programs accurately reflect the types and costs of COVID-19-related improvements, (ii) the desired outcomes are being achieved, (iii) the application process and grant programs are user-friendly, and (iv) the grant program recipients are completing their commitments. 4.6 The 6-month review of the COVID-19 CIP has been based upon staff's experience administrating the application process, program and feedback received from the business community since implementation in the context of the Monitoring and Evaluation Strategy. 4.7 To help inform monitoring and evaluation during the early stages of implementation, a survey was released in February to obtain feedback from businesses and local stakeholders on the COVID-19 CIP application and grant programs. The survey included three questions to gauge overall awareness about the CIP, understand whether businesses intend to apply, and provide an opportunity to connect with staff to discuss potential grant opportunities. Survey results are outlined in subsection 5.3, below. 5. Implementation and Review 5.1 The February 2021 Update Memo to Council provided a detailed summary of the applications received and grant funding allocated to date (Attachment 1). Generally, twenty-one grant applications were received. Of those, 3 businesses had been approved, 8 had been declined for not being able to satisfy the eligibility and means test criteria, and 10 had been in progress or awaiting the submission of supporting documentation. 5.2 Since the Update Memo, one additional application has been received and 1 more business has received funding, bringing the total grant funding allocated to $17,600 thus Municipality of Clarington Report PDS-034-21 Page 6 far. There continues to be a number of applications that are awaiting the submission of additional supporting documentation. 5.3 Staff have found that the projects proposed generally align with the eligible work and grant values. However, the Eligibility and Means Test Criteria has posed challenges including (i) many applications being submitted without the necessary supporting financial documentation resulting in longer processing times (ii) a relatively large number of applicants being unable to satisfy the Means Test requirements, and (iii) applicant frustration given the substantial time and effort required to prepare a complete application. 5.4 Overall, 52 survey responses were received. 76 per cent of respondents indicated they are aware Clarington has a grant program to help qualifying businesses with COVID-19 related expenses, suggesting an acceptable level of awareness. 75 per cent of the total number of respondents indicated they do not intend to apply for reasons that include: • The business does not meet the General Eligibility and/or Means Test Criteria; • The application process seems too complicated; • The business is not willing to divulge financial information to the Municipality; and • The business is considered essential. 5.5 Specifically, feedback from survey respondents, applicants, and members of Clarington's business community has included requests: To review the maximum practitioner threshold for Registered Medical Practitioners to account for the business model under which many such businesses operate. Currently, a Registered Medical Practitioner business must have no more than three licensed practitioners. Many business locations have several different practitioners (e.g. chiropractors, Registered Massage Therapists, acupuncturists) operating from the same location to provide a variety of services. This requirement has been a barrier to qualifying for many medical practitioner businesses that have been required to undertake substantial modifications to re -open safely; To modify the period over which revenue decrease is measured so as not to penalize businesses for demonstrating adaptation and resiliency, and to address unintended technicalities. Staff has been informed that the requirement to demonstrate a minimum thirty per cent revenue loss in March — September 2020 relative to 2019 has been challenging for businesses that have a seasonality component to their revenue, for those that had success pivoting their operations during the summer months of 2020, and those newer businesses that may not have revenue during March — September of 2019. • To reconsider eligibility criteria to enable franchises to apply for grant funding. Throughout the preparation and implementation of the COVID-19 CIP, staff has Municipality of Clarington Report PDS-034-21 Page 7 heard from franchise businesses requesting they be eligible for the CIP. Currently, franchise businesses that are part of a local or provincial chain are able to apply for grant funding. However, businesses that are part of a national or international franchise chain are not eligible. Staff have had discussions with one franchise that is one of six locations across Canada and is not eligible. They have requested this requirement be reconsidered. This matter is discussed further in Section 7 of this report. 5.6 Further to the above noted feedback, staff has heard from many businesses and applicants that the supporting documentation requirements to demonstrate compliance with the Means Test Criteria are simply too onerous; especially when businesses are just trying to survive. 5.7 The requirement for detailed financial statements, in particular, has complicated and increased the application processing time, as many applications are submitted without the required documents. Both applicants and businesses considering applying have been reluctant to expend additional funds and go to the effort of compiling financial statements given the relatively small grant values they may receive. Others have not been willing to provide such detailed information to the Municipality. This accounts for the number of applications currently on hold, awaiting additional information. 5.8 Staff have tracked all feedback received on the COVID-19 CIP since implementation in November 2020. The feedback received has been very helpful and has informed the proposed changes to the Plan discussed in Section 6, below. 6. Proposed Changes to the COVID-19 CIP 6.1 The COVID-19 CIP recognized that the evolving nature of the pandemic may require adjustments based upon the needs of businesses and the performance of the CIP, once implementation began. The Financial Incentives can be modified without amendment to the CIP. Modifications to the General Eligibility or Means Test Criteria require a formal amendment in accordance with the Planning Act. Modifications to the General Eligibility and Means Test Criteria requiring a formal amendment to the CIP 6.2 The following outlines the proposed modifications to the Plan. A detailed summary is included as Attachment 4 to this report: • Clarify that the General Eligibility Criteria relating to the maximum number of licensed practitioners for Registered Medical Practitioners businesses refers to practitioners from the same profession; • Adjust the time period used to measure the revenue loss Means Test Criteria to account for the second and third wave lockdowns and the seasonality component of Municipality of Clarington Report PDS-034-21 Page 8 many businesses' annual revenue to help ensure businesses are not penalized for demonstrating adaptation and resiliency; • Add a statement to the revenue loss Means Test Criteria to account for businesses that opened within the year preceding the onset of the pandemic and do not have financial statements for a full pre -pandemic fiscal year; • Delete the requirement for personal financial information to satisfy the Means Test, while continuing to require financial statements for the business; • Modify the Means Test requiring applicants to declare other CIP grant funding received to account for programs that have been launched since the approval of Clarington's COVID-19 CIP; • Re -instate the three-month Completed Project intake window to provide businesses that may qualify under the amended Plan an opportunity to apply for funding for completed projects dating back to March 2020; and • Modify the term `Local, Independent Business' in the Glossary to enable franchises that are not owned and operated by a corporate chain to be eligible for the Financial Incentive Programs, provided they are able to satisfy all other applicable criteria. This would enable independently owned and operated franchise businesses to be eligible for the COVID-19 CIP Financial Incentive Programs. Modifications to the Financial Incentive Programs (Grants) can be modified without formal amendment 6.3 In addition to the proposed modifications outlined above, staff propose to add a Program -Specific Eligibility Criteria to the `Adaptation to Outdoor Operation' Grant to exempt grant applications for the Seasonal Sidewalk Patio License from the Means Test Criteria. 6.4 This proposed -Specific Criteria would support restaurants participating in the Seasonal Sidewalk Patio program by simplifying the grant application process for this particular fee, and would align with the COVID-19-Related Temporary Patio for which there is no fee. Such applications would still be subject to the General Eligibility Criteria. Should Council support this proposed criteria, a recommendation has been included in this report, and a statement to this effect would be added to COVID-19 CIP Appendix A (Clarington COVID-19 Community Improvement Plan Financial Incentives Program Details) under subsection d. of the `Adaptation to Outdoor Operation Grant'. 7. Discussion Consideration of Franchises Municipality of Clarington Page 9 Report PDS-034-21 7.1 In accordance with Council's direction, businesses that are part of national or international franchises are not currently eligible for the grants under the COVID-19 CIP. Staff have corresponded with and received feedback from the local franchise community throughout the preparation and implementation of the CIP. Franchise owners have requested that consideration be given to making franchise businesses eligible for the grant programs as many franchises are owned by local business people who are heavily invested in their business, and are receiving very little support from the franchisors. 7.2 At the time of approval of the CIP, it was noted that the expansion of the eligibility criteria to include franchises could be considered at the time of the 6-month review, given staff would have a better understanding of the uptake of the Financial Incentive Programs by local, independent businesses, and the remaining funds available for Program expansions. 7.3 Based upon the uptake of the Programs in the first 6 months by local independent businesses, the overall success rate of applicants' ability to meet the General Eligibility and Means Test Criteria, and the funding that remains available under the CIP, modifications are proposed to enable the eligibility of franchise businesses. Proposed Modifications in the Context of the Goals of the COVID-19 CIP 7.4 The proposed modifications to the COVID-19 CIP are relatively minor and are primarily intended to address eligibility pinch points that have come to light during the early days of implementation. 7.5 The modifications have been tailored to fit within the existing structure of the CIP in accordance with Council's direction to include a Means Test component. However, it is noted feedback from the business community has indicated that the Program requirements are onerous relative to most similar COVID-19 financial support programs and represent a barrier to participation for many businesses during a time when the community is stretched and stressed. 7.6 While the proposed modifications will address specific implementation challenges that have been identified, they are likely insufficient to enable the true success of the COVID-19 CIP Program in the context of achieving the goals of the Plan. 7.7 The Means Test Criteria, in particular the portions related to personal wealth, are seen as an intrusion into non -business matters and are irrelevant to the goal of the CIP which is to assist businesses preparing to reopen in safe manner for the public's benefit. As the goal of the CIP is to assist businesses, respondents have argued, and Staff agree, that the determination of means should be limited to the business' means. 7.8 In general, staff consider more substantial changes to be required to provide businesses reasonable access to the funding that Council has allocated in support of the business community, the residents it employs, and the goods and services it provides. Municipality of Clarington Page 10 Report PDS-034-21 7.9 If Council desires to provide funding to businesses in support of reopening, the less restrictive the Program requirements, and similar to the Federal Governments approach, the more efficiently Staff can process applications and provide the funding. There would remain restrictions on what improvements the funds may be used to support. Further, the relative cost of these physical improvement projects is low, and the risk of inappropriate applications are, in Staff's opinion, nominal. Input on the Draft Revised COVID-19 CIP and Next Steps 7.10 The proposed Amendment to the COVID-19 CIP has been informed by feedback from the local business community, and staff's experience processing grant applications during the first 6 months of implementation. Input received on the Draft Revised CIP will be reviewed and incorporated, as appropriate, prior to presenting a Final Revised COVID-19 CIP for Council's consideration. 8. Concurrence This report has been reviewed by the Director of Financial Services/Treasurer who concurs with the recommendations. 9. Conclusion 9.1 The purpose of this report is to present the proposed Amendment to the COVID-19 CIP to Council and the public at the Statutory Public Meeting. It is respectfully recommended (i) that the report be received (ii) that Planning and Development Services staff consider comments received, and (iii) that staff modify the Draft Revised COVID-19 CIP as appropriate to be brought forward with a recommendation for Council's consideration at a subsequent meeting. Staff Contact: Sarah Allin, Planner II, 905-623-3379 ext. 2419 or sallin@clarington.net. Attachments: Attachment 1 — Memo Re: COVID-19 CIP Implementation Update; dated February 22, 2021 Attachment 2 — Draft Revised COVID-19 Community Improvement Plan; dated May 2021 Attachment 3 — COVID-19 CIP One -Page Summary Sheet Attachment 4 — Summary of Proposed Changes to COVID-19 CIP Interested Parties: List of Interested Parties available from Department. Attachment 1 to Report PDS-034-21 C►arington MEMO If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. To: Mayor and Members of Council From: Faye Langmaid, Manager of Special Projects Date: February 22, 2021 File No.: PLN 37.6 Re: COVID-19 CIP Implementation Update Council approved the COVID-19 Community Improvement Plan (CIP) in October 2020 to support Clarington's local businesses with physical improvements necessary to implement COVID-19-related health and safety requirements. The purpose of this memo is to provide an update to Council on the implementation of the COVID-19 CIP to date. It has now been three months since the COVID-19 CIP came into effect, and staff are processing grant applications. Further, the intake window for applications relating to works that have already had been completed (retro-active grants) closed on February 11 t" Since the COVID-19 CIP came into effect in November 2020, Planning and Development Services staff have worked with Communications staff, and the Clarington Board of Trade (CBOT) to execute the Communications Strategy to create awareness of the grants and encourage participation. COVID-19 CIP Grant Program information is available on Clarington's COVID-19 Financial Support webpage, including a one -page summary. The Program has been actively promoted on Clarington's and CBOT's social media platforms and emailed directly to local Business Improvement Associations (BIAs) and local businesses through CBOT's contacts. Information about the Program has also been included in Clarington's Planning and Development Services e-update newsletters. In an effort to raise greater awareness about the Program, staff presented the COVID-19 CIP at a January 2021 webinar hosted by CBOT, to Clarington's CIP Liaison Groups for the downtown CIPs, and to the Agricultural Advisory Committee of Clarington. The CBOT webinar in particular resulted in a number of applications being submitted. At the time of writing, twenty-one COVID-19 CIP grant applications have been received since approval. Of those received, 3 businesses have been approved for funding, 8 applications have been declined due to one or more of the General Eligibility Criteria or Means Test requirements not being met, and 10 are being actively processed or are awaiting the submission of additional supporting information in order to proceed. The Corporation of the Municipality of Clarington, 40 Temperance Street, Bowmanville, ON L1 C 3A6 1-800-563-1195 1 Local:905-623-3379 1 info@clarington.net I www.clarington.net PLN 37.6 Page 2 The 3 businesses that have received approved funding include 2 Registered Medical Practitioner businesses, and 1 Arts and Entertainment business, and have resulted in up to $13,000 in funding being approved to date. Grant details are summarized in Tables 1 and 2 below. Table 1: Summary of Approved Grant Applications Type of Business Project Grant Total Registered Medical Signage, Physical Distancing, $4,000 Practitioner Replacement/Additional Business Adaptation, Furniture and Equipment, Air Improved Ventilation Purifiers Registered Medical Hygiene Screens, Signage, Physical Distancing, $5,500 Practitioner Replacement/Additional Business Adaptation Furniture and Equipment Arts and Establishment of an Outdoor Adaptation to Outdoor $3,500 Entertainment Patio Operations Business Table 2: Grant Funds Distributed by Grant Program Grant Type Funding Approved to Date Physical Distancing Improvement Grant $1,000 Business Adaptation Grant $7,500 Outdoor Operations Grant $3,500 Improved Ventilation Grant $1,000 Technological Infrastructure Improvement Grant $0 Total Grant Funding Approved to Date $13,000 In general, participation in the COVID-19 CIP grant programs to date is lower than anticipated. So too is the applicant success rate. While the overall number of applications would be considered robust for the first three months of a typical CIP program, the relative acute nature of the pandemic situation led to expectations of higher participation rates from the outset. The approval rate of 27 per cent of applications is quite low for a CIP program. The Corporation of the Municipality of Clarington, 40 Temperance Street, Bowmanville, ON L1 C 3A6 1-800-563-1195 1 Local:905-623-3379 1 info@clarington.net I www.clarington.net PLN 37.6 Page 3 The CIP includes a Monitoring and Evaluation Strategy and identifies key indicators to be monitored throughout implementation to ensure (i) the grant programs accurately reflect the types and costs of COVID-19-related improvements, (ii) the desired outcomes are being achieved, (iii) the grant programs are user-friendly, and (iv) the grant program participants are completing their commitments. To help inform monitoring and evaluation during the early stages of implementation, a short survey was released in early February to obtain feedback from businesses and local stakeholders on the COVID-19 CIP grant programs. The survey includes three questions to gauge overall awareness about the Program, understand whether businesses intend to apply, and provide an opportunity to connect with staff to discuss potential grant opportunities. Thirty-four survey responses have been received at the time of writing. Seventy-six per cent of respondents indicated they are aware Clarington has a grant program to help qualifying businesses with COVID-19-related expenses, suggesting an acceptable level of awareness. Seventy-six per cent of the total number of respondents indicated they do not intend to apply for reasons that include: • The business does not meet the General Eligibility and/or Means Test Criteria; • The application process seems too complicated; • The business is not willing to divulge financial information to the Municipality; and • The business is considered essential. Further to the survey, staff has tracked all feedback received on the COVID-19 CIP since implementation in November 2020. Feedback received has included requests (i) to reconsider the eligibility criteria to enable franchise owners to apply for grant funding, (ii) to modify the period over which the revenue decrease is measured so as not to penalize businesses for demonstrating adaptation and resiliency, (iii) for increased flexibility in applying the Means Test to address the disqualification of businesses based upon unintended technicalities, and (iv) to review the maximum threshold for Registered Medical Practitioners. Staff have reviewed the feedback received in the context of the Monitoring and Evaluation Strategy and the key indicators to be considered throughout implementation. The projects proposed generally align with the eligible work and grant values of the Program. However, the stringent Eligibility and Means Test Criteria has posed challenges including (i) many applications being submitted without the necessary supporting financial documentation resulting in longer processing times (ii) a relatively large number of applicants being unable to satisfy the Means Test requirements, and (iii) applicant frustration given the substantial time and effort required to prepare a complete application. The Corporation of the Municipality of Clarington, 40 Temperance Street, Bowmanville, ON L1 C 3A6 1-800-563-1195 1 Local:905-623-3379 1 info@clarington.net I www.clarington.net PLN 37.6 Page 4 Since the development of Clarington's COVID-19 CIP, a few similar grant programs have been released, including those administered by the Province and Central Counties Tourism. In consideration of the feedback received, staff have reviewed the eligibility criteria for these programs in relation to the COVID-19 CIP. These programs' eligibility criteria and supporting documentation are less rigorous than Clarington's Program. Clarington's downtown CIP grant programs are less onerous and focused on whether an application supports the goals of the CIP in the spirit of community improvement. As such, staff are able to process applications much more efficiently. The COVID-19 CIP document recognized that the evolving nature of the pandemic may require adjustments to Program based upon the needs of businesses and the performance of the CIP, once implementation began. The Grant Programs can be modified without amendment to the CIP. Modifications to the General Eligibility or Means Test Criteria would require a formal amendment in accordance with the Planning Act. In conclusion, from staff's experience with the implementation and administration of the COVID-19 CIP to date, feedback received from local businesses, and in consideration of the ongoing and evolving nature of the pandemic for local businesses; staff is seeking Council direction on whether a Statutory Meeting Report to consider potential amendments to the COVID-19 CIP is desired. Such modifications would address the lessons learned during the early days of implementation to better support local businesses as per the goals of the Program. If Council should wish to do so, the following motion would be in order: That Council directs staff to commence the process to amend the COVID-19 Community Improvement Plan in accordance with the Planning Act; That Council directs staff to schedule a Statutory Public Meeting to consider proposed amendments to the COVID-19 Community Improvement Plan; and That all interested parties be notified of the upcoming report. Faye Langmaid Manager of Special Projects Planning and Development Services cc: Ryan Windle, Director of Planning and Development Services Trevor Pinn, Director of Financial Services The Corporation of the Municipality of Clarington, 40 Temperance Street, Bowmanville, ON L1 C 3A6 1-800-563-1195 1 Local:905-623-3379 1 info@clarington.net I www.clarington.net JVID=l 9 Dmmunitj inrnvp.mr-, sil r ; k*6 ^ DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtE) 2429May 5 2021 Table of Contents 1. Introduction.................................................................................................................4 1.1. Purpose and Approach......................................................................................... 4 1.2. What is a Community Improvement Plan?............................................................ 5 1.2.1. Why was this Community Improvement Plan Undertaken? ............................ 5 1.2.2. What is the Community Improvement Project Area? ...................................... 5 1.2.3. Who has Guided the Community Improvement Plan? ................................... 7 1.3. Background..........................................................................................................8 1.3.1. History of COVID-19 in Clarington................................................................. 8 1.3.2. Overview of Businesses in Clarington............................................................ 9 1.3.3. Clarington's Downtown Community Improvement Plans .............................. 10 1.4. Legislation and Policy Overview......................................................................... 11 1.4.1. The Municipal Act and the Planning Act ....................................................... 11 1.4.2. Durham Region Official Plan........................................................................ 12 1.4.3. Clarington Official Plan................................................................................. 12 1.5. How to Use this Community Improvement Plan .................................................. 13 2. Consultation.............................................................................................................. 13 2.1. Ministry of Municipal Affairs and Housing........................................................... 13 2.2. Steering Committee............................................................................................ 14 2.3. Community Consultation..................................................................................... 14 2.3.1. CIP Pre -Application Form: ............................................................................ 14 2.3.2. Focus Groups............................................................................................... 14 2.3.3. Public Meeting.............................................................................................. 15 2.4. How Did Consultation Shape the CIP?............................................................... 15 3. Financial Incentive Programs.................................................................................... 16 3.1. Proposed Programs............................................................................................ 16 3.2. General Financial Incentive Eligibility Criteria ..................................................... 17 3.3. Means Test Criteria............................................................................................ 18 4. Plan Administration................................................................................................... 19 4.1. Administration of Financial Incentive Programs and Budget ............................... 19 E DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 20-2-9May 5 2021 4.2. Combining Programs and Values....................................................................... 20 4.3. Application Process and Submission Requirements for Financial Incentive Programs................................................................................................................... 20 4.4. Communications Strategy................................................................................... 22 4.5. Plan Horizon....................................................................................................... 24 5. Monitoring and Evaluation Strategy........................................................................... 24 5.1. Plan Monitoring and Evaluation.......................................................................... 24 5.2. Adjustments and Amendments to this Plan ........................................................ 25 6. Implementation.......................................................................................................... 25 7. Interpretation............................................................................................................. 26 APPENDIX A: Clarington COVID-19 Community Improvement Plan Financial Incentives ProgramDetails............................................................................................................ 28 APPENDIX B: CIP Grant Pre -Application Form............................................................ 32 APPENDIX C: Input Received from Local Businesses .................................................. 37 APPENDIX D: Notice of Statutory Public Meeting.........................................................43 List of Tables and Figures Table 1: Summary of Clarington's Downtown CIP Financial Incentive Programs*........ 11 Table 2: Summary of Recommended Financial Incentive Programs ............................. 16 Figure 1: Map showing COVID-19 Community Improvement Plan Area ......................... 6 If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. 3 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OEtE) 2829May 5 2021 1. Introduction Clarington has a long history of supporting its historical downtown areas and rural communities while taking advantage of federal and provincial funding programs to support civic improvements. As the COVID-19 pandemic began to take hold in Ontario, shuttering many of Clarington's local businesses, a Community Improvement Plan (CIP) was identified as a potential tool that could be used to help local, independent businesses respond to this challenging time. In Ontario, municipalities have been granted authority by legislation to use the CIP tool to support and encourage strategic, physical development or redevelopment in all or part of a community. The Official Plan for the Municipality of Clarington outlines the goals and objectives for a CIP. A CIP is to provide for and encourage public and private sector activities for the purpose of the enhancement, rehabilitation and redevelopment of the existing built environment of the Municipality. The Official Plan directs that CIPs will (i) provide guidance to Council in setting priorities for municipal spending with respect to community improvement projects and (ii) encourage activities that are accessible for all ages and levels of abilities, promoting equity, and contributing to healthy and sustainable development. This is the fifth Community Improvement Plan for Clarington. 1.1. Purpose and Approach The purpose of the COVID-19 CIP is to provide support to local, independent businesses whose operations have been shuttered or restricted as a result of the COVID-19 pandemic. This CIP will assist qualifying businesses with the costs of physical improvements required to safely and responsibly reopen, thereby enabling them to continue to serve the community. Sidewalk patio at Endivine. To accomplish this, the CIP establishes financial incentives for qualifying businesses throughout the Municipality of Clarington. The objectives of the CIP's Financial Incentive Programs are to (i) support businesses that invest in improvements to adapt operations, enabling safe and successful reopening during the COVID-19 pandemic, and (ii) encourage businesses to become more resilient to potential disruptions to normal operations throughout the COVID-19 pandemic. n DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2829May 5 2021 1.2. What is a Community Improvement Plan? A CIP is a comprehensive community -based planning study. A CIP articulates a vision for the continued prosperity of an area. It is based on an assessment of experience and future prospects, along with a realistic `road map' of how to get there. CIPs are special types of studies identified in the Planning Act, Municipal Act, and Official Plans. They are special because upon completion and adoption, they give a municipality extra powers, such as the ability to provide physical improvement incentives and grant programs for a specific portion or the entirety of the municipality. 1.2.1. Why was this Community Improvement Plan Undertaken? In spring 2020, businesses were forced to close in the interest of public safety amid the COVID-19 pandemic. Clarington Council expressed concerns about the ability of small businesses to reopen safely at a time when the costs of social distancing and safety measures may be difficult to overcome. In response to Council's concerns, Municipal staff recommended a CIP as an option to provide support to small businesses impacted by COVID-19-related reopening requirements. A CIP provides municipalities the opportunity to implement financial incentives to support identified community needs and is sufficiently flexible to tailor to the needs of businesses over time. Under the circumstances presented by the COVID- 19 pandemic, staff considers the use of a CIP in this context to be appropriate. On June 22, 2020 Council passed a resolution directing staff to undertake the development of a COVID-19 CIP to support independent local businesses, and that a fund of $1,000,000 be set aside for COVID-19-related improvements undertaken by qualifying businesses. The required accompanying CIP Project Area By-law 2020-039 was also enacted on this date. The CIP is intended to be available for 3 years. The CIP horizon may be extended at the discretion of Council. The Financial Incentive Programs under the CIP may also be adjusted based upon the needs of businesses, the CIP's performance, and budget considerations. 1.2.2. What is the Community Improvement Project Area? Part IV of the Planning Act states that the Council of a municipality may, by by-law, designate an area of the municipality as an area to be examined for community improvement. This area is known as a Community Improvement Project Area. Section 22 of the Clarington Official Plan provides the necessary framework to establish Community Improvement Project Areas. 5 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 On June 22, 2020 Council enacted By-law 2020-039 to designate the entirety of the Municipality of Clarington a Community Improvement Project Area for the purposes of preparing the COVID-19 CIP. Clarington is a geographically large municipality, covering an area of approximately 612 square kilometres, and containing four urban centres and 13 hamlets. The CIPA encompasses all lands within the Municipal boundaries, as illustrated by Figure 1 and described below: • Lake Ontario to the south; • The western boundary falls along Townline Road if it were to extend as far south as Lake Ontario and as far north as Boundary Road; • The eastern boundary falls along East Townline Road, were it to extend as far south as Lake Ontario and as far north as Ganaraska Road, and Cold Springs Camp Road if it were to extend as far north as Boundary Road; and • The northern boundary is not a straight line, but rather falls along Boundary Road. Running west to east, the northern boundary cuts south along Darlington- Manvers Townline Road and then east again along Regional Road 20 until it becomes Boundary Road again near the eastern boundary. Bdiketon* � yt �Enrkdlen I , si P1 Soa -, �' �, Kirby . Kendal ,L Harn`pLon � ,i Mitchell CoT ►o.:A OR CourtRe Ma ;le Grove t,e ar Bowmanville II ' i Bro ille Newtonville Newcastle , , + wa cuft" COVID 19 Community Improvement Plan N Figure 1: Map showing COVID-19 Community Improvement Plan Area. C DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 1.2.3. Who has Guided the Community Improvement Plan? This CIP was guided by a Steering Committee consisting of Municipal staff from Planning & Development Services, Financiale--Services, and Legislative Services, along with representatives from the Clarington Board of Trade (CBOT). The Steering Committee met several times throughout the development of the CIP to discuss various components of the CIP, including the means test, Financial Incentive Programs, and feedback received on the draft CIP. The existing downtown CIP Liaison Groups for Bowmanville, Newcastle, and Orono were consulted and invited to provide input based upon their knowledge, and insights gained through the implementation of the Downtown CIPs. Focus Group(s) comprised of local business owners were consulted to provide business sector perspectives on the changes businesses have undertaken in order to safely reopen, and input on the development of the financial incentive programs. Input received through consultation with local businesses is further detailed in Section 2 of this CIP. New take-out window at King Street Pool & Hot Tub Supplies store. Community Improvement Plan Vision and Goals A vision statement is an aspirational description of what a community believes is the desirable future state and describes the qualities and characteristics that are appreciated and valued by the community. Vision statements provide guidance for how change and development can be carried out in a manner that is sympathetic to each context. The COVID-19 CIP was developed based upon the following Vision Statement: Clarington's local, independent businesses have emerged from the COVID-19 pandemic having safely and successfully adapted operations to our new normal and are positioned to be more resilient to potential future service disruptions in order to continue to serve the community. 7 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 The Vision Statement guides business improvement and adaptation projects under the COVID-19 CIP. All improvements are to be generally consistent with and supportive of the Vision. More specifically, the implementation of this CIP will be focused on achieving the following goals in order to realize the Vision: • To support innovative and creative COVID-19-related improvements to adapt Clarington's local, independent businesses to help ensure businesses are operating in accordance with health and safety requirements and recommendations; • To provide financial incentives designed to stimulate building and property improvements to enhance business resiliency going forward; • To encourage improvements during the pandemic that are accessible for all ages and levels of abilities, promote equity, and contribute to a healthy and sustainable community. 1.3. Background 1.3.1. History of COVID-19 in Clarington Canada's first confirmed case of COVID-19 was reported on January 27, 2020. The Region of Durham reported its first confirmed case of COVID-19 on February 28, and the number of confirmed cases in the Region peaked in mid -April at a rate of more than fifty new cases being reported each day. Clarington reported its first confirmed case of COVID-19 on March 21, 2020. The number of confirmed cases per day in Clarington peaked between March 23, 2020 and April 6, 2020 with approximately thirty-five percent of all Clarington cases being reported within those two weeks. Much of Ontario experienced similar or more severe outbreaks of COVID-19 during that time. On March 17, 2020 in response to the outbreak, the Province of Ontario declared an emergency under the Emergency Management and Civil Protection Act as it relates to an outbreak of a communicable disease. Subsequent to the declaration of emergency, the Province of Ontario issued several orders, which resulted in the temporary shutdown of non -essential businesses. On March 24, 2020, the Province of Ontario announced a list of "essential businesses" that would be allowed to remain open during the pandemic, leading many businesses in Clarington to close for months. On April 27, 2020 having seen the rates of infection in various regions diminish, the Province announced the plan "A Framework for Reopening our Province", whereby a three-phase approach would be taken to reopen non -essential businesses that had been forced to close for the pandemic shutdown. DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2829May 5 2021 COVID-19 Signage and designated waiting area at Scrub'n. All municipalities started in the "Protect and Support" Phase 1 of the plan on April 27, 2020. For Phase Two the Province would work with Municipalities to monitor trends in key public health indicators to determine when businesses from different sectors could safely be reopened in three stages, with those businesses posing greater public health risks being reopened in the third stage. The Region of Durham was approved to enter Phase Two Stage Two on June 19, 2020 and Phase Two Stage Three on July 24, 2020. Phase Three of reopening Ontario focuses on long-term recovery and commenced at the beginning of September 2020. As of October 2, 2020, one hundred and thirty-five cases of COVID-19 infection were reported by the Durham Region Health Department for the Municipality of Clarington. Seven Clarington residents had died due to COVID-19 related complications, 13 were in home isolation and 115 had recovered. 43 per cent of confirmed COVID-19 cases in Clarington were traced back to community exposure, while 15 per cent were traced to the patient having contact with another known case of COVID-19. As of October 2, 2020, total active cases reported in Clarington remained low with only 13 active cases reported. 1.3.2. Overview of Businesses in Clarington The population of Clarington is currently estimated to be between 100,000 and 104,000 and is expected to increase by a factor of more than 45 per cent by the year 2031. The Municipality derives its economic strength from its diverse business community which includes over 5,000 businesses. This diverse local economy includes more than one hundred manufacturers, four hundred working farms, and three hundred retailers. Clarington is seeing growth in emerging markets such as the Life Sciences, Health Science and Tourism sectors. E DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 2029May 5 2021 The Region of Durham reported that in 2019 19 per cent of businesses in Clarington were in the Retail Trade sector, making it the most prevalent sector in Clarington's business community. The Accommodation and Food Services and Health Care and Social Services sectors each comprised 12 per cent of total businesses in Clarington, while the Manufacturing and Educational Services sectors each represented four per cent of total business locations in Clarington. Protective Screening at Enniskillen General Store The Municipality was home to 22,401 jobs in 2019, the majority of which were in the Utilities, Retail Trade, Accommodation and Food Services, and Health Care and Social Services sectors. Of these jobs, 62 per cent were full-time, 33 per cent were part-time and five per cent were seasonal. Businesses most often reported difficulty in finding skilled labour in the following occupations: auto -mechanic, hair stylist, chef/cook, driver/operator, and registered massage therapist. The Financial Incentive Programs recommended herein are generally reflective of the composition of Clarington's businesses. 1.3.3. Clarington's Downtown Community Improvement Plans Clarington has existing CIPs for the three historical downtowns in Bowmanville, Newcastle, and Orono. Each of these CIPs share a similar vision: to enable the Municipality to respond to increased community growth by establishing a framework to encourage rehabilitation and revitalization of public areas. These CIPs have community liaison groups with stakeholder member representatives of the business community in each of the downtowns. Planning and Development Services staff meet quarterly with the liaison groups, who are responsible for identifying issues and concerns that are specific to each of the CIP areas. 10 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2829May 5 2021 Participation in grant programs under Clarington's downtown CIPs does not preclude a business from qualifying for funding under this CIP, subject to the eligibility criteria contained herein. Businesses are encouraged to continue to participate in Clarington's downtown CIPs. As seen in Table 1 below, each CIP has its own suite of Financial Incentive Programs, offering grants to property owners and businesses in the respective Community Improvement Project Area. Table 1: Summary of Clarington's Downtown CIP Financial Incentive Programs* *Details pertaining to each Downtown CIP and associated financial incentive Programs are available on Clarington's website. 1.4. Legislation and Policy Overview 1.4.1. The Municipal Act and the Planning Act The COVID-19 CIP has been prepared in accordance with the provisions of the Municipal Act, 2001 and the Planning Act, 1990, R.S.O. Subsection 106(1) of the Municipal Act, 2001 prohibits granting of bonuses, directly or indirectly, to assist manufacturing businesses or other industrial or commercial enterprises. However, an exception is made in Subsection 106(3) of the Municipal Act, 2001 for councils exercising powers under Subsection 28(6) or (7) of the Planning Act. 11 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 20-2-9May 5 2021 Section 28 of the Planning Act allows municipalities with provisions in their Official Plans relating to community improvement to designate by by-law a "Community Improvement Project Area". Once this is done, a municipality may prepare a "Community Improvement Plan" for the Community Improvement Project Area. For the purposes of carrying out a CIP, Subsection 28(7) of the Planning Act permits the municipalities to make grants or loans to the registered owners, assessed owners, and tenants of land and buildings within the Community Improvement Project Area. Grant or loan programs implemented under a CIP may be directed to pay for the whole, or any part, of the cost of rehabilitating such lands and buildings in conformity with the CIP. The preparation of the CIP includes a requirement to consult with the Minister of Municipal Affairs and Housing, and a statutory public meeting to be held in accordance with Section 17 of the Planning Act, 1990 R.S.O. The statutory public meeting is to be advertised in the local newspaper. The statutory public meeting for the COVID-19 CIP was held on September 28, 2020 and provided the opportunity to explain the CIP and receive feedback. A copy of the statutory public meeting notice is included in Appendix D. 1.4.2. Durham Region Official Plan Subsection 14.4 of the Durham Region Official Plan (ROP) contains policies on CIPs. The ROP specifies that the Region may assist in the implementation of area municipal CIPs by adopting a Regional Revitalization Program that will guide how the Region may participate financially, or otherwise, in area municipal CIPs. Subsection 14.4 of the ROP also notes that the Region's participation in the implementation of an area municipal CIP is intended for projects that contribute to achieving the goals of the ROP for the development of urban areas. 1.4.3. Clarington Official Plan The Clarington Official Plan (OP) provides a policy framework for the implementation of CIPs. Subsection 22.1.1 of the Official Plan outlines its goal for Community Improvement "to provide for and encourage public and private sector activities for the purpose of the maintenance, enhancement and redevelopment of the existing built environment of the Municipality". Subsection 22.3.4 notes that CIPs will be implemented by means of powers conferred upon Council under the Planning Act, the Municipal Act, and other applicable legislation. This includes but is not limited to the acquisition, improvement and disposal of land and buildings, and the encouragement of infilling, redevelopment and other land use intensification. Subsection 22.3.5 of the OP also directs that the Municipality will consult with the Region of Durham prior to the approval of any CIP. 12 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 1.5. How to Use this Community Improvement Plan The COVID-19 CIP will primarily be used by local businesses, Council, and Municipal staff. Specifically, local businesses will use the CIP to participate in the Financial Incentive Programs to receive grants from the Municipality subject to eligibility criteria. Businesses may also use the COVID-19 CIP in conjunction with Clarington's existing downtown CIPs for projects that include components that are not eligible for coverage under the COVID-19 CIP, but satisfy applicable requirements of the relevant downtown CIP. Council will use the CIP to direct funding to the Financial Incentive Programs. Municipal staff will be responsible for program administration, communications, and monitoring. 2. Consultation The preparation of this CIP benefitted from Physically distant outdoor waiting seating and signage at Hoopers Jewellers. valuable input obtained through the stakeholder and public consultation process undertaken. The development of the CIP included consultation with a Steering Committee, Council, and key stakeholders including local business owners throughout the Municipality, existing CIP Liaison Groups, and members of the public. The consultation process is summarized below. 2.1. Ministry of Municipal Affairs and Housing Planning and Development Services staff initiated consultation with the Ministry of Municipal Affairs and Housing (MMAH) in April 2020 with regards to the use of the CIP tool to support local businesses with COVID-19 related improvements. MMAH staff considered the use of a CIP to be appropriate in the context of physical improvements within a designated Community Improvement Project Area, and subject to the applicable provisions of the Planning Act and Municipal Act. Consultation with MMAH has continued throughout the preparation of the CIP. 13 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 202 Way 5 2021 2.2. Steering Committee A Steering Committee was established to guide the preparation of the CIP. The Steering Committee was comprised of Municipal staff from Planning and Development Services, Financiale Services, and Legislative Services, as well as CBOT staff. Several virtual meetings were held throughout the development of the CIP in order to provide progress updates, discuss and obtain input on the Financial Incentive Programs and means test requirements, and coordinate consultation and outreach events. 2.3. Community Consultation 2.3.1. CIP Pre -Application Form: At the outset of the preparation of the CIP, a CIP Pre -Application Form was developed and made available on Clarington's COVID-19 Financial Support webpage as a component of the CIP consultation strategy. Local business owners were invited to complete the application form to inform the Municipality about improvements they were undertaking to adapt to and manage the impacts of the COVID-19 pandemic. The information collected from businesses through the Pre -Application Form helped shape the Financial Incentive programs to support COVID-19- related physical improvement projects that enhance the safety of Clarington's residents and employees. Details of Financial Incentive Programs recommended to be funded through this CIP are included in Section 3 and Appendix A. The types of COVID-19 improvements identified through the Pre -Application Form are included in Appendix C. 2.3.2. Focus Groups Physically distant waiting -line, ground -spacing and signage at Paddy's Market. Focus Group(s) comprised of local business owners were consulted to provide business sector perspectives on the development of the Financial Incentive Programs and the changes that businesses have undertaken in order to safely reopen. The purpose of these sessions was to provide local business owners with an overview of the development of the CIP and the potential grants that could be offered, and to receive input and guidance regarding the needs of local businesses during these challenging times. 14 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 Approximately 25 local business owners participated in the focus groups and/or corresponded with staff to provide responses to the following survey questions: • What physical improvements/changes did you have to make to be able to safely reopen your business (e.g. hygiene screens, removal of walls, furniture, etc. to allow for physical distancing)? • What were the approximate costs of the types of improvements/changes you have made? Attendees were also invited to provide written comments. A summary of the responses received from local businesses is included in Appendix C. 2.3.3. Public Meeting A statutory public meeting was held on September 28, 2020 at a Special Planning and Development Committee meeting to present and receive input from Council and the public on the draft CIP. The meeting included a presentation providing an overview of the CIP and its preparation, the consultation process undertaken to date, and the suite of draft Financial Incentive programs proposed. 2.4. How Did Consultation Shape the CIP? The consultation undertaken during the preparation of the CIP included various components. The input received from stakeholders, local businesses and the public provided staff with insight into (i) the experiences of local businesses; (ii) the changes that have been required to date to pivot their operations; (iii) anticipated modifications that will come as the weather grows colder; and (iv) the costs associated with the above mentioned changes. The input proved invaluable in shaping the vision and goals of the CIP, and in creating Financial Incentive Programs that accurately reflect the experiences of stakeholders and are effective in supporting local, independent businesses through the COVID-19 pandemic. 15 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OEtO 20-2-9May 5 2021 3. Financial Incentive Programs 3.1. Proposed Programs Financial Incentive Programs will be offered to support local, independent businesses that are investing in COVID-19-related physical improvements, providing grants for qualifying projects. All Financial Incentive Programs outlined in this Subsection are subject to the General Eligibility Criteria and Means Test Criteria detailed in Subsections 3.2 and 3.3, respectively. In addition, each Financial Incentive Program may be subject to program -specific eligibility criteria (see Appendix A for details). Table 2 provides a summary of the recommended Financial Incentive Programs. Table 2: Summary of Recommended Financial Incentive Programs The Physical Distancing Improvements Grant is intended to assist businesses with improvements to implement physical distancing measures to safely reopen. The Business Adaptation Grant is intended to assist businesses with physical modifications necessary to support operational changes required for the business to continue to operate or reopen safely. The COVID-19-Related Improved Ventilation Grant is intended to assist businesses with improvements to retrofit and enhance ventilation and air quality within existing buildings in accordance with COVID-19- related public health requirements and recommendations. The Adaptation to Outdoor Operation Grant is intended to assist businesses with the cost of construction and furnishing of outdoor patio and/or seating areas in response to COVID-19 requirements and recommendations. The COVID-19-Related Technology Improvement Grant is intended to assist businesses with the cost of technological infrastructure required to safely provide the community access to the business' products and services. 16 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 Program details relating to eligible costs, grant values and program -specific requirements are included in Appendix A. The purpose of this section is to provide an overview of possible Financial Incentive Programs to be administered under the CIP. Additional Financial Incentive Programs may be considered without amendment to this Plan. 3.2. General Financial Incentive Eligibility Criteria The following General Eligibility Criteria are recommended to apply to all of the COVID- 19 CIP Financial Incentive Programs in addition to any program -specific criteria outlined in Appendix A. To be eligible for the Financial Incentive Programs under the CIP, the following requirements must be satisfied: 1) The local, independent business must fall into one of the following categories: • Retail Stores; • Food Services; • Arts and Entertainment; • Personal Care Services; or • Registered Medical Practitioners 2) The grant must be for a business that lawfully operates from a physical space/location within the Community Improvement Project Area (i.e. located in Clarington), as designated by By-law 2020-039, and is open to the public. 3) The business must have been established and operational prior to March 17, 2020. 4) The business must have no fewer than two Full-time Equivalents (FTE) employees and no more than 50 FTE employees as of March 17, 2020. In the case of Food Services businesses, the business must have no more than 100 FTE employees as of March 17, 2020. In the case of Registered Medical Practitioners, the business must have no more than three licensed practitioners from the same profession. 5) The project must contribute to the achievement of the Vision and Goals of the COVID-19 CIP (refer to Section 1.2.3). 6) The project must conform with the Clarington Official Plan, Zoning By-law(s), applicable guidelines and procedures, and all other relevant legislation (e.g. Ontario Building Code, conservation of identified cultural heritage resources). 7) The business must not be considered a Home Occupation, as defined by the applicable Zoning By-law. 17 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 282OMay 5 2021 8) Completed projects must be consistent with the description of the Financial Incentive Program that is being applied for and approved through the CIP Grant application process. 9) Financial Incentive Programs under this CIP may be combined. If combined, the maximum total grant funding shall not exceed a value of $10,000 per business. Applicants must declare all other funding applications being pursued. In no case shall the total grant funding exceed the total eligible project costs. 10) All eligible works must have taken place after March 17, 2020, being the date on which the Ontario Government declared a state of emergency. 11) The property must be in good standing as it relates to municipal fees, charges, and taxes to the satisfaction of the Director of Financials Services, prior to the issuance of grant funding. 12) The business must demonstrate that it meets the General Eligibility Criteria, any program -specific criteria, and the ability to satisfy the Means Test Criteria in Subsection 3.3. 3.3. Means Test Criteria The Financial Incentive Programs recommended to be included in this CIP have been developed to address the needs of local, independent businesses whose operations have been adversely impacted by COVI D-1 9-related shutdowns or reductions in operations and are able to safely reopen to serve the community. To be eligible for the Financial Incentive Programs offered under the COVID-19 CIP, the business must meet the following Means Test Criteria: 1) Demonstrate a minimum of 30 per cent loss of revenue during the most recent fiscal year relative to the 2019 fiscal ypar ever the period between March 202-0 and September2in�tivo to the period in 201 °, or an alternative period defined by and to the satisfaction of the Director of Finance/Treasurer. Businesses that opened prior to March 2020 but did not have a full prior fiscal vear are still eliaible. arovided all other General Eliaibilitv and Means Test Criteria are met; 2) Demonstrate that the business was solvent, viable, and not declared bankrupt prior to March 17, 2020; 3) Demonstrate the ability to maintain operations for a minimum of six months from the date of the CIP Grant application; 4) Demonstrate that the business, including related business under common ownership, had retained earnings: DRAFT REVISED Clarington COVID-19 Community Improvement Plan OetO 2829May 5 2021 a. If incorporated, not exceeding $500,000 per arm's length shareholder at the end of the preceding fiscal year; or h• i �If ninrornorated ascots of the OWRer(s) not evneedino $500 nnn not of e e debt for each OWRer• 5) Demonstrate that the total sales in 2019 did not exceed $2 million in the case of Retail Stores, Arts and Entertainment businesses, Personal Care Services; and Registered Medical Practitioners, and $5 million in the case of Food Services businesses; 6) Demonstrate that the business had net income after taxes not exceeding $300,000 per arm's length shareholder/owner during the preceding fiscal year; and 7) Declare that the business has not received any other grant funding for the purpose of assisting with expenses related to the projects identified in the application for the Financial Incentive Programs herein. related to GOVID_1a with the eVnentlen of gFants annorrlanne with the Canada CmeFgenn!i Wage Subsidy (GF=V S) Dregram and the Canada CmeFgenn\/ Commernial Rent Ossistanne Program 4. Plan Administration The following section outlines the administration components, including the application process for the COVID-19 and associated Financial Incentive Programs. The structure and processes described in this section are similar to that which is already in place for Clarington's existing downtown CIPs. 4.1. Administration of Financial Incentive Programs and Budget Upon the approval by Council, the COVID-19 CIP will be administered by the Planning and Development Services Department in conjunction with Financiale Services. Communications Services staff will be responsible for supporting the implementation of the Communications Strategy outlined in Subsection 4.4. 19 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OetO 2829May 5 2021 Specifically, Planning and Development Services staff will be responsible for the day-to- day management and administration of the CIP, including consulting with potential applicants regarding financial incentives, coordinating submissions, reviewing and evaluating applications for compliance with applicable General Eligibility and program - specific criteria, and monitoring the CIP. Financiale Services staff will be responsible for reviewing CIP applications for compliance with the Means Test Criteria. Council will be responsible for the funding of the Financial Incentive Programs identified in the CIP. Planning and Development Services and Financiale Services staff will undertake the management of the approved budget. Physical barrier installed at the counter at Justin Barry Optical. 4.2. Combining Programs and Values In recognition of the evolving nature of the COVID-19 situation, and the need for businesses to continually adapt to changing circumstances, the Financial Incentive Programs made available under this CIP may be used individually or may be combined, subject to the exceptions as outlined within the specific program details and eligibility criteria contained herein. Businesses may also be permitted to submit Financial Incentive Program applications for more than one COVID-19-related improvement project over the horizon of this CIP, provided the application is not intended to support a project for which funding has previously been received. The total of all grants provided to each business for eligible projects over the CIP horizon shall not exceed the value of $10,000. Further, in no instance shall the funding amount exceed the eligible project costs. 4.3. Application Process and Submission Requirements for Financial Incentive Programs 1) Consult with Municipality of Clarington staff Applicants are encouraged to contact Planning and Development Services staff to discuss their project and to determine any supporting information that is required. 2) Applicant submits the CIP Grant application 20 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 20-2-OMay 5 2021 The applicant will submit a completed CIP Grant application form along with all supporting information determined to be required. Typical supporting information may include the following, and will be outlined within the application: • Description of project; • Estimates or invoices associated with the project; • Copy of any permits, licenses, drawings, renderings; and • Any other information as may be appropriate based on the nature of the application. 3) Completeness of application Staff will review the application to determine whether it includes all of the required information. If the application is not complete, staff will contact the applicant to request any additional information that is required. 4) Review of application Once the application has been determined to be complete, staff will undertake a detailed review of the application, and circulate the application for comment to relevant Municipal Departments. The review will include an assessment of the application to ensure all applicable eligibility and Means Test criteria are satisfied. 5) Decision on the application The Director of Planning and Development Services will make a decision on whether to approve the application. If approved, the applicant will be notified by way of a letter of conditional approval. The letter will outline the conditions of approval, when the payment of the grant will occur, and any other matters that may be applicable to a specific application. If the application is not approved, the applicant will be contacted to advise the reasons the application was refused. In certain cases, an applicant may be able to address the reasons for the refusal. 6) Applicant may commence project The applicant may commence the project once the application has been conditionally approved. It is recognized that certain applications received may apply to projects that have already been completed. While improvement projects commenced after the Province's declaration of emergency on March 17, 2020 may be eligible for Financial Incentive Programs, approval of grants for such works already undertaken is not guaranteed. 21 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 Applications seeking grant funding for projects completed between March 17, 2020 and the date the COVID-19 CIP comes into effect will be subject to a limited application intake period. The deadline for such applications will be three months from the effective date of the COVID-19 CIP, as amended. 7) Applicant contacts the Municipality to confirm completion of project Once the project is complete, the applicant advises the Municipality. Municipal staff may conduct a site inspection or may request the applicant to submit photos of the completed works. Municipal staff will determine whether the applicant has met all terms and conditions outlined in the letter of conditional approval. 8) Municipality issues grant The Municipality issues the grant upon confirmation that all terms and conditions have been fulfilled. The provision of all grants under the Financial Incentive Programs will be administered on a first - come first -served basis to the limit of the available funding. As noted in step 6) of the application process above, applications for grant funding to support projects completed between March 17, 2020 and the date the COVID-19 CIP comes into effect will be subject to an application deadline. 4.4. Communications Strategy New curbside pick-up only at Little Buck. To ensure the success of the CIP, it is essential that local business owners and stakeholders are aware of the Plan and the associated Financial Incentive Programs. The Communications Strategy outlined below should be implemented to increase awareness of the available grants and encourage participation and uptake. The content of messaging associated with the CIP should be direct and succinct in consideration of the increased workloads under which many local businesses are currently operating. As the CIP program administrator, the Municipality will consider the following communications strategies: a) Website: The COVID-19 CIP and related documents should be made available on the COVID-19 Financial Support page of Clarington's website. Further, the existing Community Improvement Grants webpage should be updated to include 22 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 information on the COVID-19 CIP, including a summary of the grant programs available, the CIP application form, and relevant contact information. b) Social Media: The CIP should be promoted over the Municipality's social media accounts on a regular basis in order to increase awareness of the available grants. Social media posts should include links to the information available on the Municipality's website. c) CIP Brochure: A brochure summarizing the Financial Incentive Programs available under the CIP should be created once the CIP is approved. The brochure should be distributed either in hard copy or digitally to local businesses, the BIAs and existing CIP Liaison Groups. Updates may be required from time to time to account for any changes to the Financial Incentive Programs. d) Media Releases: Information about the CIP and Financial Incentive Programs should be sent to local media on a periodic basis. e) Newsletters and Publications: Profiling of the CIP, the Financial Incentive Programs, and implementation success stories should be included in Planning and Economic Development publications and newsletters published by the Municipality, Clarington Board of Trade, the Region, and other external sources. f) Other Initiatives: The Municipality should consider other opportunities to promote the CIP grant programs to local businesses, such as through community partners. For example, encouraging recipients of COVID-19CIP grants to post a sign indicating the business has participated in the Financial Incentive Programs. 23 DRAFT REVISED Clarington COVID-19 Community Improvement Plan 2829May 5 2021 4.5. Plan Horizon The COVID-19 CIP will be available for three years from the date upon which it comes into effect. The CIP may be extended beyond three years at the discretion of Council should the COVID-19 pandemic situation warrant additional support for Clarington's local businesses. The situation surrounding COVID-19 will continue to evolve over time, and so too will the related needs of local businesses. The Financial Incentive Programs under this CIP may be adjusted based upon the needs of local businesses, overall the performance of the CIP, and future budget considerations. New Fusion UV- Germicidal Disinfectant System used to clean glasses at Justin Barry Optical. 5. Monitoring and Evaluation Strategy 5.1. Plan Monitoring and Evaluation The COVID-19 CIP is intended to support local, independent businesses with the costs of improvements that are required to reopen safely and adapt to the evolving pandemic situation. In this context, the CIP is not expected to be a long-term document, nor should it be a static document. The following key indicators will be monitored throughout the implementation of the CIP: a) Funds dispersed through the CIP Financial Incentive Programs to determine which programs are being utilized; and b) Feedback from applicants on the Financial Incentive Programs and application process. The information collected through the implementation of the CIP will be used by the Municipality to periodically adjust the Financial Incentive Programs to ensure (i) the Programs accurately reflect the types and costs of COVID-19-related improvements, (ii) the desired outcomes are being achieved (iii) the programs are user-friendly, and (iv) program participants are completing their commitments. Such information will also assist with providing updates to Council on the impacts of the CIP. 24 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 202 May 5 2021 5.2. Adjustments and Amendments to this Plan This CIP will be reviewed after a 6-month period to assess if the Plan is fulfilling its purpose, based on the information outlined in Subsection 5.1. The Financial Incentive Programs can be activated, deactivated, adjusted, or discontinued by Council without amendment to this Plan. The Municipality may review and adjust the terms and/or requirements of any of the Financial Incentive Programs contained in this CIP without amendment to the Plan. Modifications or changes to the vision and goals, the General Eligibility Criteria or Means Test Criteria will require a formal amendment. Other changes may be considered by way of minor changes or formal amendment. 6. Implementation The COVID-19 CIP will be implemented through the provisions of Chapter 22 of the Clarington Official Plan and Section 28 of the Planning Act, 1990, R.S.O. The overall implementation of the Financial Incentive Programs shall be the responsibility of the Planning and Development Services Department. All Financial Incentive Programs will be administered on a first -come first -served basis to the limit of available funding, and in accordance with the administrative rules governing this and other Financial Incentive programs. f A J. J;' ��� ���. _� ilr Ali 1 �• �_ + --r t,_, � Y - Patio extension into the oarkinR lot at The Courtvard. The Financial Incentive Programs can be activated, deactivated, adjusted, or discontinued at the discretion of Council. Applications will be assessed in accordance with the Financial Incentive Programs in effect on the date a complete application was received. 25 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtE) 2029May 5 2021 7. Interpretation Sections 3, 4 and 5 of this document, along with Figure 1 (Map of CIPA) and the Appendices shall form the actual CIP for the COVID-19 Community Improvement Project Area. This Plan has been prepared in accordance with, and shall be deemed to conform to, the Clarington Official Plan. This Plan shall be referred to as the "Clarington COVID-19 Community Improvement Plan". 26 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 Glossary The Glossary is intended to assist interpretation of the COVID-19 CIP. Arts and Entertainment means businesses primarily engaged in operating facilities or providing services to meet the cultural, entertainment and recreational interests of their patrons Local, Independent Business means a business that is located within Clarington and is not part of a national or international corporate chain of businesses. For clarity, independently owned franchises are considered local, independent businesses for the purpose of this document. Food Services means a business that is primarily engaged in preparing meals, snacks and beverages, to customer orders, for consumption on and off the premises Full -Time Equivalents (FTE) is defined as total hours worked divided by average annual hours worked in full-time jobs. A Full -Time job is considered one in which an employee works 30 hours or more per week. Personal Care Services means businesses that are primarily engaged in providing personal care services, such as hair care and esthetic services, among others Registered Medical Practitioner means health professions that are governed under Ontario's Regulated Health Professions Act, 1991 (RHPA) and health profession Acts (i.e., Medicine Act, 1991) Retail Stores: means businesses that are primarily engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise 27 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 APPENDIX A: Clarington COVID-19 Community Improvement Plan Financial Incentives Program Details The following outlines the details of the COVID-19 Community Improvement Plan (CIP) Financial Incentive Programs, including a description of each type of grant, eligible projects and costs, the value of the grant opportunity, and any program -specific eligibility requirements. The information contained in Appendix A shall be read and applied in conjunction with the COVID-19 CIP in its entirety. For clarity, all projects are subject to the General Eligibility Criteria and Means Test Criteria detailed in Sections 3.2 and 3.3 of the CIP, respectively. Physical Distancing Improvements Grant a. Description This grant is intended to assist qualifying businesses with improvements to implement physical distancing measures to safely re -open. b. Eligible Projects and Costs This grant may be provided for costs related to the following types of projects to implement COVID-19 physical distancing measures: • Installation of protective hygiene screens and/or barriers • Installation of floor markings to encourage spacing and delineate traffic flow movements • Installation of signage and displays related to physical distancing requirements or recommendations • Workstation modifications to provide for physical distancing between employees and between employees and the public • Physical building modifications or space reconfigurations (e.g. addition or removal of walls) to optimize business under COVID-19-related requirements or recommendations • Such other similar improvements as may be approved by the Director of Planning and Development Services c. Value of Grant Where a project satisfies the eligibility requirements, a Physical Distancing Improvements grant may be provided for up to 90% of eligible costs to a maximum of $5,000. d. Program -Specific Eligibility Criteria None at this time. Wo DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 Business Adaptation Grant a. Description This grant is intended to assist qualifying businesses with physical modifications required to support operational changes required for the business to continue to operate or reopen safely. b. Eligible Projects and Costs This grant may be provided for costs related to the following types of projects: • Physical building and/or space modifications to provide for curb -side pick-up service (e.g. installation of a pick-up window) • Change room adaptations required in accordance with COVID-19- related requirements and/or recommendations • Washroom facility adaptations in accordance with COVID-19-related requirements or recommendations • Additional or replacement equipment or furniture required to maintain operations while implementing safe reopening requirements and/or recommendations • Such other similar improvements as may be approved by the Director of Planning and Development Services. c. Value of Grant Where a project satisfies the eligibility requirements, a Business Adaptation grant may be provided for up to 90% of eligible costs to a maximum of $5,000. d. Program -Specific Eligibility Criteria None at this time. COVID-19- Related Improved Ventilation Grant a. Description This grant is intended to assist businesses with improvements to enhance ventilation and air quality within existing buildings to enable businesses to safely re -open and/or increase customer capacity of indoor spaces in accordance with COVID-19-related requirements and/or recommendations. b. Eligible Projects and Costs This grant may be provided for costs related to the following types of projects: • Heating and air conditioning/ventilation improvements • Air purifications systems and air exchange improvements 29 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 • Window and door replacements that improve energy efficiency and air movement, in accordance with COVID-19-related requirements or recommendations • Such other similar improvements as may be approved by the Director of Planning and Development Services c. Value of Grant Where a project satisfies the eligibility requirements, a COVID-19-Related Improved Ventilation grant may be provided for up to 90% of eligible costs to a maximum of $5,000. d. Program -Specific Eligibility Criteria None at this time. Adaptation to Outdoor Operation Grant a. Description This grant is intended to assist qualifying businesses with the cost of construction and furnishing outdoor patio or seating areas in response to COVID-19 requirements. It is recognized that the initial reopening of many restaurants and food service outlets was enabled by the adaptation of outdoor spaces for patios and waiting areas. b. Eligible Projects and Costs: This grant may be provided for costs related to the following types of projects: • Infrastructure and/or furniture for an outdoor patio, seating or waiting areas • Addition of covered outdoor space to provide shelter for components of operations that were previously conducted indoors • Improvements to provide for all season use of outdoor spaces to implement COVID-19-related requirements. • Such other similar improvements as may be approved by the Director of Planning and Development Services. c. Value of Grant Where a project satisfies the eligibility requirements, an Adaptation to Outdoor Operation grant may be provided for up to 90% of eligible costs to a maximum of $5,000. d. Program -Specific Eligibility Criteria None at this time. 30 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 COVID-19-Related Technology Improvement Grant a. Description: This grant is intended to assist qualifying businesses with the costs of technological infrastructure required to implement COVID-19-related requirements and/or recommendations. b. Eligible Projects and Costs This grant may be provided for eligible costs related to the following types of projects: Physical infrastructure for improving internet connectivity at the business location (e.g. tower infrastructure, satellite dish, cabling) Such other similar improvements to modify business practices to continue to provide products and services at the physical place of business, as may be approved by the Director of Planning and Development Services c. Value of Grant Where a project satisfies the eligibility requirements, a COVID-19-Related Technology Improvement Grant may be provided for up to 50% of eligible costs to a maximum of $2,500. d. Program -Specific Eligibility Criteria None at this time. 31 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 2029May 5 2021 APPENDIX B: CIP Grant Pre -Application Form If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. Graft"a COVID-19 Community Improvement Plan Grant Pre -Application Form Municipality of Clarington Planning Services Department COVID-19 Community Improvement Plan (CIP) Pre -Application This Pre -Application Form is intended to provide Planning Services staff with information about the improvements local businesses are investing in to adapt and manage the impacts of the COVID-19 pandemic. This information will help shape the development of a COVID- 19 Community Improvement Plan, including grant programs to support COV I D- 1 9-related physical improvement projects. Upon the approval of the COVID-19 Community Improvement Plan in fall 2020, this document will become your CIP Application, and staff will evaluate the improvement projects provided for eligibility in accordance with the approved grant opportunities. By completing and signing this Pre -Application Form, you acknowledge and agree to the following: Acknowledgements: On June 22, Council of the Municipality of Clarington passed a resolution to undertake the development of a Community Improvement Plan (CIP) to provide support to local businesses affected by the COVID-19 pandemic. Specifically, Council directed that the Community Improvement Plan is intended to focus on businesses in Clarington that: a. Were forced to shut down as a result of the provincial emergency declaration; b. Are restaurants with dine -in space that are providing take-out service only; c. Are independently owned and not part of a national or provincial chain; and d. Meet a means test, criteria to be determined. 2. The COVID-19 CIP will be developed in accordance with the Planning Act requirements as follows: Background & Development (July/Aug. 2020) Consult on Draft CIP (Sept. 2020) Analysis & Recommendations (Sept./Oct. 2020 • Understand existing ■ Hold Statutory Public • Consider input and conditions Meeting to receive input feedback received on draft • Consult with local business on draft CIP CIP community • Draft CIP made available • Finalize draft CIP • Review policy and at least 20 days prior to . Present final CIP to regulatory framework Public Meeting Council for approval • Draft CIP • Draft CIP provided to • If no appeals received (20- Province for review and day appeal period), comment Council decision is final, and CIP is approved 3. CIP Grant funding for COVID-19-related improvement projects will not be issued until the COVID- 19 CIP has been approved by Council and is in effect. 32 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 2029May 5 2021 If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. ►Il COVID-19 Community Improvement Plan Grant �l Pre -Application Form Municipality of Clarington Planning Services ❑enartment FOR MUNICIPALITY OF CLARINGTON USE ONLY Date Received: File Number: Please check appropriate box(es) next ❑ Physical Distancing Improvements (e.g_ to the category that best describes protective screening, floor markings, your proposed improvement(s): workstation modifications) ❑ Business Adaptation Improvements (e.g. modifications to accommodate curb -side pick- up) ❑ Technological Improvements (e.g. physical infrastructure to support connectivity improvements) ❑ Other: 1. Contact Information Registered Owner(s): Address: Home: Business: Fax: Email: Applica nt: nla Address: Home: Business: Fax: Email: Cheque for CIP funds should be made out to: (please check one) ❑ Registered Owner name ❑ Applicant name Property Address: 33 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. ►Il COVID-19 Community Improvement Plan Grant �l Pre -Application Form Municipality of Clarington Planning Services Department 1. Eligibility 1.1 Was your business forced to shut down" as a result of the Province's Declaration of Emergency commencing on March 17, 2020? ❑ Yes ❑■ No 'Adversely affected by the Provincial Emergency Declaration and Regulations 2. Description of the Proposed Improvements 2.1 Please give a detailed description of your proposed COVID-19-related improvements below (attach an extra page if required). This description should include identification of materials to be used and full details of the project. You may also attach photographs or drawings to help describe the proposed improvement. 34 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 2029May 5 2021 If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. ►Il COVID-19 Community Improvement Plan Grant �l Pre -Application Form Municipality of Clarington Planning Services Department 3. Work Estimate 3.1 Please attach estimates or actual costs for each component of the proposed improvements. Eligible costs shall be the cost of materials, equipment and contracted labour to complete improvements. If you are applying for more than one category, you will need one estimate for each. Professional fees such as architects, engineers and solicitors are not considered eligible costs. Only costs incurred after March 17, 2020 will be considered. Please summarize these estimates in the table below: Name/Company Estimate $ Phone Number Grant Program Involved 4. Completeness of this Application Form When this application is submitted, please ensure you are attaching each of the required documents. The following must be provided by the applicant for the application to be considered complete: ❑ Outline of works to be completed; ❑ Details of how the proposed works supports your business during the COVID-19 pandemic and makes your business more resilient in the future; n One (1) copy of any permits, licenses, drawings, renderings and/or other materials necessary to implement the proposed work; 35 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 2029May 5 2021 If this information is required in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. ►Il COVID-19 Community Improvement Plan Grant �l Pre -Application Form Municipality of Clarington Planning Services Department Application must be submitted to: Planning Services Department Municipality of Clarington 40 Temperance Street, Bowmanville, Ontario, L 1 C 3A6 Phone: 905-623-3379 Toll Free: 1-800-563-1195 Fax: 905-623-0830 5. Signatures and Owner Authorization Signature of Applicant (if not property owner) Print Name Date: Owner Authorization to complete improvements outlined in this application (if the applicant is NOT the property owner) Signature of Property Owner Print Name Date: KET DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGteber 2829May 5 2021 APPENDIX C: Input Received from Local Businesses The following includes the responses to survey questions received from local business owners through consultation on the preparation of the COVID-19 CIP to date. Responses were gathered through participation in focus groups, direct calls to businesses, and the CIP pre -application form available on Clarington's website. Participants were asked the following two questions: 1. What physical improvements have you had to make for your business to be able to safely reopen? 2. What were the approximate costs of the improvements/changes you have made? Responses as received are summarized below. What physical improvements have you had to make for your business to be able to safely reopen? Common Responses Summary Type of Improvement Hygiene barriers Number of Responses 11 Range of Cost Estimates __ $400 - $1,500 Outdoor Si na a 13 $300 - $1,200 Create or Enlarge Patio 7 $3,600 - $7,000 Sanitizing Equipment 9 $1,500 - $2,500 Personal Protective Equipment PPE 10 $50 - $100/month Air Cleaners, Air Monitors, Air Handlers 3 $1,200 Outdoor Seating/WaitingSeatingfWaiting Area 4 $1,500 - $15,000 Interior Reconfiguration (change rooms, washrooms, floor plans Business Adaptation Operating at Reduced Capacity 13 $1,200 - $3,800 7 $350 11 None provided Increased Cleaning 6= None provided Implemented Contact Tracing 5 None provided Technology 5 $1,000 - $4,000 General Cost Estimates 10 $500 - $4,000 Retail Stores - Had to do a lot of same things: hygiene barriers were purchased and installed - Had to remove and replace fabric seating 37 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 20-2-9May 5 2021 - Rearrange clothing racks, stock to make enough space for customers to walk around and remain physically distanced - Sanitizing station at entrance - Clothes — every tried -on item must be steam -sterilized. Lots of work, but alternative was to put clothes in quarantine for 72 hours at a time - Purchased distancing stickers and placed on sidewalk - Opened with only 2 customers able to be in the store at one time - 2 fitting rooms opened and retrofitted with hard -surface doors (curtains had to be replaced) - Acrylic signs to show occupied change room so they can be easily cleaned. - Were charging $1/mask to customer. We're having to pay $2 per masks at first so'/2 cost absorbed. - Purchased information signage for entry rules, sanitizing - Example of operational change - no longer allow customers to wear medical scrubs in store to reduce potential of contamination - Bought hygiene screens - UV machine to sanitize tried -on product. Process takes 3 minutes and alerts process complete after which the product is returned to display cases. Anything touched gets sterilized. - For repair, when someone brings something in, the bag and product are wiped down, and are then cleaned again before returning. - Most transactions done with CLOVER pos system/software (works for tap). - Purchased custom signage - Markings on sidewalk given from another retailer - Sterilize doors, counters, etc. with wipes, spray (once to sterilize and once to remove film from counters). - Keeps logbook — people don't always want to provide information - Whole different way of doing business. - All staff and customers required to wear masks - Had to put up separating walls to allow visitors to safely come into store and view/purchase product - Point of sale protection barrier (to protect cashier and customers) - Separating wall on the patio to create an outdoor seating area. Barrier walls are needed because of the layout and where the entrance to the patio is located - Weather protected drop-off and pick-up station so customers can safely drop-off and pick-up their product (store is not big enough to have people in the studio while people are dropping off or picking up - Purchase technology to implement health check and contact tracing station - COVI D-1 9-related signage (indoor and outdoor) MR DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 Personal Service and Medical Practitioners - Registered Massage Therapists (RMT) are required to replace all fabric chairs in office because of cleaning regime - Entrance waiting area, everyone is number posted to contact stylist, everyone sanitized, keep log, waiver to sign, taken to sterilized station (20 min. between each client). Other area to exit with garbage cans for PPE, etc. Chairs must be replaced fabric ones. A lot of products are not available (barbicide unavailable) gloves that chemicals cannot eat through. Hygiene shields, notices on doors, signage - A mixture of retailer and governed by college and optometrists next to him governed by separate college - Put up plexi glass barriers - Bought UV light to sanitize eyeglass frames that are tried on. Reduces cleaning and sterilization schedule from 24 hours to machine to five minutes - Only so many customers can be in store at once. Placed chairs outside for outdoor waiting room - Only one optometrist working per day (governed by College of Optometrists) - Cleaning register required for optometrists to do 15-minute cleaning regimen between each patient (even same family). Everything taking longer. - Chairs, doors, etc. everything has to be disinfected after every patient. - Masks College of Optometrists mandates that mask must be given to patient if the patient does not have a mask. Cannot charge for masks patient as per OHIP. - Getting used to it, getting by, better than being closed - All business is now conducted by appointment for contact tracing - Interior reconfigured to provide for physical distancing - Purchased sanitizing equipment - Modified hours, reduced capacity - Remove and replace all fabric with materials that can be sufficiently cleaned - Installed air purification system - Modified hours of operation - Installed hygiene screens - Lots of cleaning products and PPE - Followed recommendations/guidance from College - Removed waiting room - Operating at 60% of previous capacity - Would really like a grant to help with air purification system - Workstation and furniture modifications - Purchased additional equipment for additional treatment room(s) to account for cleaning requirements in between appointments 39 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtO 2029May 5 2021 Food Services/Restaurants - Signage - Sanitizing equipment - Process to obtain customer contact information - Constructed and furnished temporary patio to allow restaurant to reopen to customers - Rearrange floor plan and tables to maintain 6 feet of distance between tables, reducing the number of tables/overall capacity - Considering winter — wondering how that will work - Wondering about air filtration, winterizing patio - Had to lay off employees and decrease/modify hours of operation - Social distancing — dine -in area was closed; recently opened and rearranged - Purchased physical distancing stickers - Purchased sanitizing equipment - Closed tables - Purchased sanitizers, masks - Signage, arrows - Food safe, cleaning tables - More takeout — dine -in closed - Plexi screens — biggest costs - Purchased PPE - Installed hygiene screens - Reduced and rearranged tables - Implemented contact tracing - PPE and sanitizers - Signage - Down 90% sales. '/2 seating removed - Created disposable menus to reduce potential for contamination - Expanded and furnished outdoor patio area - Installed hygiene/privacy screens between outdoor tables - Many customers are not yet comfortable with indoor dining, so have not yet opened indoor dining area - Thinking ahead to preparations required as weather grows colder; indoor space will have to be reconfigured - Purchased heaters for patio - Construction and furnishing of a patio to provide outdoor seating for those who do not feel comfortable coming inside - Hygiene barriers as required Arts and Entertainment Businesses - Outdoor seating areas and furniture to comply with physical distancing Public Health recommendations and requirements for children - Adaptations to washroom facilities M DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 20-2-OMay 5 2021 - Purchased and implemented PPE and cleaning products/routines - Technology purchased (walkie talkies) to enable communication between groups of children to provide for social distancing, and to implement temperature tracking and contact tracing - Cancelled children's programming through Spring 2020 - Construction of shelter to provide covered outdoor space to be used throughout all seasons and during inclement weather - Invested in upgraded rural internet infrastructure in order to offer more online access to programs - Hired additional staff to reduce size of groups participating in programs - Reconfigured pick-up/drop-off location - Hygiene barriers - Floor decals, stickers and signage, - PPE and sanitizing equipment - Electrostatic disinfecting equipment - Technology to implement requirements (headsets) What were the approximate costs of the improvements/changes you have made? - Total to start business back up: $1500 to open doors. Costs for sanitizers, etc. ongoing - Probably about $3000 spent to reopen - $3500 — 4000 to do improvements/changes - Upwards of $3000 so far - Approximately $1000 so far - $1000 for hygiene barriers - $1200 for signage - $500/month - About $1300 total spent - $1500 total for improvements to date - Approximately $1500 - $3500 to date - $300 for signage - $1500 for hygiene screens - $15,000 for outdoor shelter construction - $4000 for Technology - $11000 for outdoor eating area - $3800 for washroom adaptations - $1500 for sanitizing supplies - $1300 required replacement furniture - $400 for protection barrier - $1200 for construction of interior walls to provide for physical separation - Approximately $1500 for construction of outdoor seating area - Approximately $350 for adaptations to create a curbside pick-up station 41 DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtOber 202OMay 5 2021 - $2000 for technology - Approximately $3600 to construct and furnish patio - $600 for hygiene screens and barriers - $2500 Disinfecting Technology - $1000 Headsets W DRAFT REVISED Clarington COVID-19 Community Improvement Plan OGtObe 2829May 5 2021 APPENDIX D: Notice of Statutory Public Meeting Community News & Notices 2019 Final Property Tax Bill Due: Thursday, September 17, 2020 Taxes on newly -constructed homes Ownerswill receive tax bills forthe value of the "land" only, excluding buildings, until MPAC assesses your house. once assessed, we will issue supplementary tax billsforthe house, retrooettve to the data of possession. Th is process can take up to two you rsand the tax bills will be due within a short time period. Pre -payments can be made to assist homeowners with planning for those future supplementary tax bills. For more information, annual tax estimates and paymentoptions, call 905-623-3379 art. 2650 or visit www.clarington.not/taxos Puhlic Meering: COVID•19 Communiry Improvement Plan Monday, September 28 at 7 p.m. Virtual Microsoft Teams meeting, livestroamod for public viewing at www.clorington.not/ calendar. The Municipality is seeking public comments before making a decision on a municipal -wide COVID-19 Community Improvement Plan (CIP). Once approved, the CIP will provide support for qualifying local business ownersforCOVID-19-related improvements mado To?he ir bus inessosTo reopen safely. The CIP ccmains f noncial incentives designed to encourage and support private- sector im proveme nts to adapt to the COV I D-19 a nvi ro n rn ant. The draft COVID-19 CIP, pre -applications form and additonaI information is available for review at the Planning and Development Services Department and on at www.clari ngton. not/ Fi no ncial Support on September 8, 2020. Questions about the COVID-19 CIP? For more information about this matter, including information about appeal rights, contact Sarah All in at 905- 623 -3 379, ext. 2419 or sal lin@clari ngton.n ot. How to Provide Comments Our procedures have changod as we continuo to ado ptTo?he COVID-19 pandemic. As mandated by Public Heath, to maintain physical distan c ing, these meetings will take place electronically using an online device ortelephone. f you wish to speak at the public meeting, please pre -register and you will he provided with further instructions. Pre -register by completing the online form otwww.claringion.nor/delogalions or contact the Clerk's Department at 905-623-3379 ow. 2109 or clerks@clarington.net by Friday, September 25, 2020 at 3:30 p.m. If you are unable to participate electronically, please contoothe Clerk's Departmentandwe will do our utmostto accommodate you. We encourage you to sub rnitwritten cammenisfor Corn mime'scon sideration to Sarah All in atsal lin@ clarington.netor by mail or drop box to d0 Temperance Street; Bowmanville, ON L1C 3A6 prior to the date of the public meeting. Me hlumbar. PEN a76 Freedom of informarton and Protocftan of PrlrvcyAct The personal infartwrron you submit Yll become part of rho pubNc record and may be released to rho public. Questions about the Information we collect can be cheered to the Clerk's Depcmmenr or 905-623-3379r exr 2102. Accesslr' try lFyou have acressfbfty needs and require ahernm formars of th is document or other accom modartons please ccnraLF the AccessibWi r Coordmaror ar 905-623-3379 env. 2131. Live Q & Awi1h Mayot Faster Join Clarington Mayo rAdrion Foster for o Face book Live Q&A: Friday, Soptembor 11, from 3t3o to d p.m. Find out about+a continued impactsof COVID-19on Municipal services. Also learn about our full recreation programming. Join us at vvvrw.facobook+eaW Munc KlarnWan Rediscover Clarington Clarington Tourism is celebrating and highlighting local businesses and attractions. Gat out and an joy ou r baa utifu I trai Is, wate rfronts, a nd supportaur IQcaI economy. Tog us using fRediscoverClorin9". www.daringtontourism.nor MEW" 1 Twtis!% V Careers Join our ream. Yew current job postings at www.claringroniwt/comers E Subscribe Stay up-to-date on the local municipal nays. w w. derma nrW/subscrbe Discover Plana trip, download our maps + explore. www.dr: ngrorvour ism oat 43 Attachment 3 to Report PDS-034-21 Businesses in Clarington can now apply for grant funding through the COVID-19 Community Improvement Plan (CIP). The COVID-19 CIP was developed to help qualifying businesses with costs incurred as a result of implementing safety measures to adapt to the COVID-19 pandemic. The COVID-19 CIP will provide support to businesses to make physical modifications to operate safely, following Public Health protocols. Financial Incentive Programs The CIP will provide grant funding for a variety of safety measures with eligible projects receiving up to 90 per cent of costs up to a maximum of $5,000. The Technology Improvement Grant will cover 50 per cent of costs up to a maximum of $2,500. programHow the Physical Distancing Improvements Grant Implement physical distancing Protective hygiene screens and/or barriers zm measures to operate or reopen Floor markings to encourage spacing and flow safely. Signage and displays related to physical distancing • Physical building modifications or reconfigurations Business Adaptation Grant Physical modifications necessary • Building and/or space modifications to provide for MIMM I to support operational changes curbside pickup service . Change room adaptations required for the business to continue . Washroom adaptations to operate or reopen safely. • Additional or replacement equipment/furniture COVID-19-Related Improved Ventilation Grant Retrofit and enhance ventilation and ' Heating and air conditioning/ventilation air quality within existing buildings improvements ' Improved air purifications systems and air in accordance with COVID-19-related exchange public health requirements and recommendations. • Window and door replacements that improve energy efficiency and air movement Adaptation to Outdoor Operation Grant Cost of construction and furnishing • Infrastructure/furniture for an outdoor patio, of outdoor patio and/or seating seating or waiting areas • Addition of covered outdoor space areas in response to COVID-19 • Improvements to provide all -season requirements and recommendations. outdoor spaces COVID-19-Related Technology Improvement Grant *on1 Cost of technological hardware I'► required to safely provide access to . Physical infrastructure to improve internet 0 the business' products and services. connectivity COVID-19 Community Improvement Plan ciffftwil www.clarington.net/FinancialSupport General Eligibility Criteria ,Or Eligible businesses include local, independent retail stores, food services, arts and entertainment, personal care services and medical practitioners. 110 The business must operate from a location in Clarington, and be open to the public. The business must have been open before March 17, 2020. DThe business must have no fewer than two full-time equivalent (FTE) employees and no more than 50 FTE employees as of March 17, 2020. Food service businesses must have no more than 100 FTE employees. For medical practitioners, no more than three licensed practitioners. The project must align with the COVID-19 CIP vision and goals. The project must follow the Clarington Official Plan, Zoning By-laws, and relevant legislation. The business must not be a Home Occupation as per the Zoning By-law. Completed projects must meet the Program descriptions and be approved through the application process. Financial Incentive Programs may be combined up to a maximum of $10,000. All other applications must be declared. All work must have taken place after the Ontario Government declared a state of emergency on March 17, 2020. The property must be in good standing related to municipal fees, charges, and taxes. The business must meet all general and program - specific criteria, and satisfy a means test. Application and Program Process ® Applicants CIP Grant I Staff will may consult rl/ applications are ;) review the Municipal submitted with application staff to all supporting to determine if it's discuss their information. (Eg. project complete. If required, application/project description, estimates/ staff will contact the to determine what invoices, permits, licences, applicant to request information is drawings, or renderings) additional information required. _ Approved Work may Once the applicants begin r03P0 project is are notified D5 oncethe complete, with a letter application the applicant outlining conditions has been conditionally advises the Municipality of approval, when approved. Applicants Staff may conduct an payment will occur, and applying for completed inspection and request any other applicable COVID-19 Projects may the applicant provide matters. Unapproved still be eligible and are photos of the work. applicants are notified subject to a limited Staff will determine if and provided reasons application period. the project meets all for refusal, they conditions in the letter can contact staff to of approval. address any issues. Once the i application is complete, staff will review the application, and circulate the application to relevant Municipal Departments. The Municipality issues the grant once Oall conditions are met. Grants will be given on a first -come, first -serve basis and are limited by the available funding Council allocated. COVID-19 Community Improvement Plan www.clarington.net/FinancialSupport c1tvi"n Attachment 4 to Report PDS-034-21 COVID-19 Community Improvement Plan Amendment No. 1: Proposed Amendment Summary Chart May 2021 Section Existing Proposed Comments/Rationale 3.2 General In the case of Registered Medical Practitioners, the business Add: Clarify that in the case of Registered Medical Practitioners, Eligibility must have no more than three licensed practitioners. In the case of Registered Medical Practitioners, the the maximum number of licensed practitioners refers to Criteria #4 business must have no more than three licensed practitioners from the same profession. ractitioners from the same profession. 3.3 Means Demonstrate a minimum of 30 per cent loss of revenue over Modify: Adjust the period within which the revenue loss is measured Test Criteria the period between March 2020 and September 2020 relative Demonstrate a minimum of 30 per cent loss of from a six-month period (March -Sept.) of 2020 relative to #1 to the same period in 2019, or an alternative period defined revenue during the most recent fiscal year relative 2019 to a 12-month period between the most recent fiscal by and to the satisfaction of the Director of to the 2019 fiscal year over the period between year and that of pre -pandemic 2019. Finance/Treasurer; March 2020 and September 2020 relative to the This proposed change will take into account businesses' same period in 2019, or an alternative period revenue loss during the second and third wave lockdowns, defined by and to the satisfaction of the Director of as well as eliminate the seasonality component of many Finance/Treasurer. businesses' annual revenue. 3.3 Means Demonstrate a minimum of 30 per cent loss of revenue over Add: Businesses that opened within the year preceding March Test Criteria the period between March 2020 and September 2020 relative Businesses that opened prior to March 2020 but did 2020 have not been able to satisfy the minimum 30% #1 to the same period in 2019, or an alternative period defined not have a full prior fiscal year are still eligible, revenue loss as the business would not have had a full year by and to the satisfaction of the Director of provided all other General Eligibility and Means Test revenue prior to the onset of the pandemic. Finance/Treasurer; Criteria are met; This addition is intended to address this technicality to achieve the intent of the criteria. The Ontario Small Business Grant Program has a similar exemption for newer businesses. 3.3. Means Demonstrate that the business, including related business Delete: Remove the requirement for applicants to submit personal Test Criteria under common ownership, had retained earnings: Subsection b) financial information. #4 a. If incorporated, not exceeding $500,000 per arm's length Feedback has identified applicants are reluctant to provide shareholder at the end of the preceding fiscal year; or b. If unincorporated, assets of the owner(s) not information about their personal finances. b. If unincorporated, assets of the owner(s) not exceeding exceeding $500,000 net of $500,000 net of debt for each owner; debt for each owner 3.3. Means Declare that the business has not received any other grant Modify: Modify the criteria to address the many COVID-19-related Test Criteria funding related to COVID-19, with the exception of grants Declare that the business has not received any other grant programs that have been introduced since Clarington's #7 issued in accordance with the Canada Emergency Wage grant funding for the purpose of assisting with COVID-19 CIP was implemented, while maintaining the Subsidy (CEWS) Program and the Canada Emergency expenses related to the projects identified in the intent of the criteria to prevent the business from receiving Commercial Rent Assistance Program. application for the Financial Incentive Programs funding from different sources for the same project. herein. 4.3 Applications seeking grant funding for projects completed Modify: The intent is to reinstate the three-month retroactive intake Application between March 17, 2020 and the date the COVID-19 CIP Applications seeking grant funding for projects window upon the amended CIP coming into effect, thereby Process and comes into effect will be subject to a limited application intake completed between March 17, 2020 and the date the providing businesses that may qualify under the amended Submission period. The deadline for such applications will be three COVID-19 CIP comes into effect will be subject to a Plan an opportunity to apply for funding for completed Requirements months from the effective date of the COVID-19 CIP. limited application intake period. The deadline for projects dating back to March 2020. for Financial such applications will be three months from the Incentive effective date of the COVID-19 CIP, as amended. Programs #6 Page 1 of 2 Section Existing Proposed Comments/Rationale Glossary; Local, Independent Business means a business that is Add: Clarify that for the purpose of this Plan, franchises that are Local located within Clarington and is not part of a national or Local, Independent Business means a business that independently owned and operated would be considered Independent international corporate chain of businesses is located within Clarington and is not owned and eligible for the Financial Incentive Programs, provided they Business operated by a national or international corporate are able to meet all other applicable criteria. chain of businesses. For clarity, independently Feedback has been received suggesting the nature of owned and operated franchises are considered investment of the owner of a franchise is similar to that of a local, independent businesses for the purposes small business owner. of this document. Notes: One -page summary sheet and application form updates will be required to align with proposed amendments Page 2of2