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Staff Report
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Report To: General Government Committee Report Number: LGS-006-21
Date of Meeting: January 25, 2021 By-law Number:
Submitted By: Rob Maciver, Director of Legislative Services
Reviewed By: Andrew C. Allison, CAO Resolution#: GG-063-21, C-049-21
File Number:
Report Subject: Voters' List for Municipal Elections
Recommendation:
1. That Report LGS-006-21 be received for information.
Municipality of Clarington
Report LGS-006-21
Report Overview
Page 2
This report arises out of Council's direction to Staff to vet the voters' list. It provides
information on previous voters' list cleansing; and a review of options available for improving
the voters' list accuracy.
1. Background
1.1 Council approved the following General Government Committee Resolution
#GG-304-19 from May 6, 2019:
That Staff report back to a June, 2020 General Government Committee meeting
as to a process for:
a) The vetting of the voters' list to prevent ineligible individuals from voting;
and
b) Ensuring that eligible individuals can be added to the voters' list.
1.2 Prior to the above resolution, Council had also taken a stand on a "Voters' List Working
Group" by approving the following Resolution #JG-016-18 which endorsed the Town of
Kearney's resolution:
That the following resolution, regarding Voters' List for Municipal Elections, be
endorsed by the Municipality of Clarington:
Whereas concern over the quality of the Municipal Voters' List is not a new
phenomenon;
And whereas in 2012, the Association of Municipal Managers, Clerks and
Treasurers of Ontario (AMCTO) published a "Voters' List Position Paper" and
since that time has been advocating for transformational changes to the way
that Ontario creates and maintains the Voters' List for municipal elections;
And whereas the Preliminary List of Electors which forms the Voters' List in
Ontario is supplied by data from the Municipal Property Assessment
Corporation (MPAC);
Municipality of Clarington
Report LGS-006-21
Page 3
And whereas despite the incremental changes made by MPAC, MPAC has a
limited ability to fix the currency and accuracy issues that impairs the current
process and the Voters' List continues to be flawed with data inaccuracies
and outdated information;
And whereas a transformational solution to the way that the Voters' List is
created and managed is required;
Now therefore be it resolved that the Council of the Corporation of the Town
of Kearney supports the re-establishment of the multi -stakeholder working
group between the Ministry of Municipal Affairs, Ministry of Finance, AMCTO,
MPAC and Elections Ontario in exploring and identifying ways to create and
maintain the Voters' List for Municipal Elections;
And further Council requests an update be provided from this `Voters' List
Working Group' on the transformational solutions being discussed;
And further that this resolution be circulated to all Ontario Municipalities for
their consideration and support.
1.3 The voters' list identifies people who are eligible to vote in the municipal election, by
name, qualifying address, school support and residency.
1.4 Staff delayed response to the above Council resolution due to the seemingly imminent
changes to the Municipal Elections Act (MEA) to make Elections Ontario take over the
voters' list (something that AMCTO has been advocating for years). On October 1,
2020, Bill 204, Helping Tenants and Small Businesses Act, 2020 received Royal Assent
which resulted in making changes to the MEA, among other acts, that would "create a
single register of voters for municipal and provincial elections, which is expected to be
more accurate, could mean fewer corrections for voters at polling stations, fewer delays
for people on election day, and may reduce costs for municipalities."'
1 Province of Ontario, News Release, "Ontario Introduces Legislation to Freeze Residential
Rent in 2021 ", available at: https:Hnews.ontario.ca/en/release/58396/ontario-introduces-
legislation-to-freeze-residential-rent-in-2021 accessed on January 12, 2021.
Municipality of Clarington
Report LGS-006-21
Page 4
1.5 The voters' list is created, for each election, based on information that is held by the
Municipal Property Assessment Corporation (MPAC) until January 1, 2023, when
Elections Ontario (the Chief Elections Officer) will take over as the election authority and
will prepare and maintain the list.
Municipal Elections Act
1.6 Eligible Voter - Subsection 17(2) of the MEA states:
A person is entitled to be an elector at an election held in a local municipality if,
on voting day, he or she,
a) resides in the local municipality or is the owner or tenant of land there, or
the spouse of such owner or tenant;
b) is a Canadian citizen;
c) is at least 18 years old; and
d) is not prohibited from voting under subsection (3) or otherwise by law.
1.7 Prohibited from Voting — Subsection 17(3) of the MEA states:
The following are prohibited from voting:
1. A person who is serving a sentence of imprisonment in a penal or
correctional institution.
2. A corporation.
3. A person acting as executor or trustee or in any other representative
capacity, except as a voting proxy in accordance with section 44.
4. A person who was convicted of the corrupt practice described in
subsection 90 (3), if voting day in the current election is less than five
years after voting day in the election in respect of which he or she was
convicted.
Municipality of Clarington Page 5
Report LGS-006-21
1.8 Voters' List Data —The MEA states that the list may be based on data from any source,
including the most recent enumeration under the Assessment Act; information from the
records of the Registrar General (if MPAC and the Registrar General enter into an
agreement) regarding the registration of births, deaths, and changes of name.
However, this will change on January 1, 2023 to "must be based on the permanent
register of electors". The preliminary list shall contain the name and address of each
person who is entitled to be an elector and any additional information the clerk needs to
determine for which offices each elector is entitled to vote. An elector's name shall
appear on the preliminary list for a local municipality only once. An elector is entitled to
vote only in the ward where he or she resides, even if the elector resides in one ward
and is the owner or tenant of land in a different ward or is the spouse of an owner or
tenant of land in a different ward.
1.9 Section 23 of the MEA states that, on or before September 1 in an election year, the
Clerk shall have the voters' list reproduced and determine where and at what time
applications for revisions to the list may be made.
1.10 Section 24 of the MEA allows for electors to apply, during the period that begins on
September 1 and ends at the close of voting on voting day, to make an application to
the clerk requesting that the person's name be added to, changed, or removed from the
voters' list.
1.11 Section 28 of the MEA states that the Clerk shall prepare and certify the voters' list for
use in each voting place established under section 45.
2. MPAC's Preliminary List of Electors (PLE)
2.1 "MPAC's data for property owners is relatively accurate; this should be expected given
that MPAC's expertise is property assessment. The issue with MPAC's data is with a
population MPAC is not designed to serve: boarders. MPAC refers to individuals who
are not property owners as boarders. The MEA refers to these people as tenants.
Boarders could include adult children living at home, renters, individuals living in
assisted living facilities, or students living in a property they do not own. Regarding
currency, between the times MPAC provides the PLE to clerks and the election, recent
property sales data may not have time to be included on the voters' list." 2
2 Wilton, Paul, "Ontario Municipal Voters' List Reform Project" (2018). MPA Major Research
Papers. Page 22. Available at:
https://it.Iib.uwo.ca/cgi/viewcontent.cgi?article=1184&context=lqp-mrps Accessed on January
18, 2021.
Municipality of Clarington Page 6
Report LGS-006-21
3. Corrections by the Clerk
3.1 Once the Clerk receives the preliminary list, the Clerk may correct any obvious errors.
Since 2010, Clarington has used a software called "Voterview" by Datafix, to manage
the voters' list and election workers.
3.2 Using the 2018 Municipal Elections as an example, the following are the changes that
occurred to the list when we first received the preliminary list of electors (PLE) on
August 22, 2018 (i.e. when the 2018 information is merged with the 2014 information),
including conflicts identified by the Voterview software:
• 222 elector conflicts
• 17070 electors deleted
• 18363 electors added
• 7709 electors updated
• 48 property conflicts
• 2338 properties added
• 8032 properties updated
As a result, our starting point for the preliminary list was 64,758 electors and 31,866
properties.
3.3 The following data cleansing was recommended by the Voterview system and each one
was addressed by a member of the Municipal Clerk's Department:
• 123 duplicate electors
• 1561 mailing address issues
• 5 elector name anomalies
• 0 invalid roll numbers
• 279 merge conflicts
Municipality of Clarington Page 7
Report LGS-006-21
3.4 On September 711, we received a supplemental voters list from MPAC, which resulted in
the following additional issues, which were also addressed manually:
• 6 duplicate electors
• 636 mailing address issues
• 1 elector name anomalies
• 0 invalid roll numbers
• 722 merge conflicts
3.5 The following are some of the cleansing steps that the Clarington Municipal Clerk's
Department performs to ensure that the voters' list is as "accurate as possible", as
outlined in a Departmental Procedure, as part of our "Gross Error Corrections" process,
which needs to take place in September of an election year:
• Review any duplicate electors
• Review all streets to ensure that they are in the correct ward.
• Review spelling of street names for correctness.
• Manually review all the street names in Clarington's GIS for Wilmot
Creek, with the street names for Wilmot Creek in Voterview.
• Change the addresses for institutions so that the mailing addresses do
not go to the head office of the institution (e.g. in Toronto, for example).
3.6 After the preliminary list is corrected, the list becomes the voters' list. The following
information is from the Voterview system, of changes made between September loth
and Voting Day in 2018, which includes the "live changes" made directly into the system
on Advance Voting Days:
• Elector Added — 996
• Elector Deleted — 406
• Elector Moved — 376
• Elector Updated — 2,705
• Elector Voting Proxy — 19
Municipality of Clarington
Report LGS-006-21
Page 8
3.7 As per the MEA, the Clerk must forward changes to MPAC within 30 days of the
election (i.e. November 21, 2018 for the 2018 Elections). The following information
shows changes made between Voting Day and November 21, 2018:
• Elector Added — 1,146
• Elector Deleted — 46
• Elector Moved — 367
• Elector Updated — 1,719
3.8 Beginning in 2018, throughout the intervening years between elections, each time the
Municipal Clerk's Department receives a Statement of Death of someone's passing who
lives in the Municipality of Clarington, we update Voterview so that they do not appear it
any subsequent voters' lists, in particular if we were to have a bi-election. Between
November 21, 2018 and January 14, 2021, we have removed 581 deceased electors.
4. Corrections by MPAC
4.1 Beginning in 2014, MPAC discontinued the paper -driven process of enumeration which
occurred prior to the municipality receiving the PLE and switched to an online process
using voterlookup.ca. Through voterlookup.ca, Ontario residents could find out whether
their information was accurately reflected on MPAC's PLE for municipal and school
board elections. Eligible electors could also update their information, add a name to an
address, or change their school support.3 MPAC provided a communications toolkit to
all Ontario municipalities to promote the use of voterlookup.ca as they had discovered
that people go to their local municipality for information regarding elections. For the
2018 municipal election voterlookup.ca was launched on March 12, 2018 and was taken
offline on August 30, 2018 to ensure that changes were made with the Municipal Clerk
once the PLE was received by the municipality. After the election MPAC reported the
following changes for the Municipality of Clarington:4
Phase 1
Voterlookup.ca Activity
Active Searches — 1,195
Total Changes to names data — 346
3 Municipal Communications Toolkit, MPAC.
4 Examining the 2018 Enumeration Process, MPAC.
Municipality of Clarington Page 9
Report LGS-006-21
Updates from National Register of Electors data
Total changes to names data — 7,453
Pre -election Data Cleanse
Deceased names (Ministry of Government and Consumer Services) — 930
Duplicate Names — 3,578
Other* - 23,186
Total changes to names data - 27,694
*Under 18, Corporations and Estates, Electors who already have their vote somewhere else in
the municipality, Not Canadian, Unconfirmed Citizenship Status.
Phase 2
Exceptions Files
Total changes to names data - 1,172
Phase 3
Post -election Revision Processing
Added — 1,449
Deleted — 694
Updated - 2,617
Moved — 607
Total changes to names data - 5,367
4.2 It is important to note that, during the time voterlookup.ca was active, which is early in
the municipal election cycle, only 1.8% (1,1955) of electors chose to search for their
information.
4.3 After August 30t", when MPAC's voterlookup.ca was taking offline, Clarington had their
own online voter portal until October 17t", the final advance voting day, when the list
was "frozen" in order to provide time for printing of hard copies for Voting Day.
4.4 Although voterlookup.ca was taken off line for this period, it is now live again and anyone
can use it to check if they will appear on the PLE.
5 Examining the 2018 Enumeration Process, MPAC.
Municipality of Clarington
Report LGS-006-21
5. Authority
Page 10
5.1 Council's request to vet the voters' list to prevent ineligible individuals from voting is
similar to the goal of the enumeration process which is to correct information prior to it
becoming a part of the PLE and eventually the Voters' List. The MEA, subsection 19(3)
states:
"The preliminary list may be based on data from any source, including,
(a) the most recent enumeration under the Assessment Act; and
(b) information from the records in the office of the Registrar General regarding
the registration of births, deaths and changes of name made under the Vital
Statistics Act and the Change of Name Act."
5.2 The Assessment Act, R.S.O. 1990, subsection 15(1) states:
"For the purposes of the Municipal Elections Act, 1996, the assessment
corporation shall conduct an enumeration of the inhabitants of a municipality and
locality at the times and in the manner prescribed by the Minister."
5.3 Therefore, the authority to do an enumeration rests with the assessment corporation, in
this case MPAC. As described above, MPAC no longer uses a paper driven method of
conducting the enumeration and now uses an online website to fulfill this requirement.
This rule, however, put the onus on individuals to not only ensure that their information
is correct but also remove themselves from the list. For example, parents of children
who have moved away cannot remove them from the list.
6. Other Municipalities
General
6.1 Staff are unaware of any recent Ontario municipality that has undertaken an "early voter
verification or outreach" in an attempt to improve the voters' list.
Municipality of Clarington
Report LGS-006-21
City of Toronto
Page 11
6.2 "In 2006, MPAC notified the City of Toronto that 13.6% (276,682) of individuals on the
PLE had unconfirmed citizenship. The clerk began an outreach campaign which
attempted to connect with these individuals. Of those contacted, 13% responded to the
clerk's campaign. Responses were received from 422 individuals who replied that they
were not a citizen. Kin reported 148 of the individuals as deceased and 254 were
reported as having moved out of the city. Responses were received from 32 individuals
under the age of 18. Low responses to enumeration efforts are common at the federal,
provincial and municipal level.116
City of Kawartha Lakes
6.3 Clarington's new Deputy Clerk was part of the election team that coordinated the 2014
municipal election in the City of Kawartha Lakes. As a result of issues in previous
elections with mailing addresses and Canada Post discontinuing the use of rural route
(RR) numbers, 25,000 mailing addresses from the City's tax system were compared to
the PLE. Four staff members that were part of the election team spent approximately 3
weeks conducting this review. Although exact figures are not available, the number of
returned envelopes was down considerably from the previous election but there were
still over 300 returned envelopes that were readdressed and mailed out and numerous
others that could not be readdressed for a variety of reasons.
7. Options
7.1 Regarding the Council direction to create a process for vetting the voters' list to prevent
ineligible individuals from voting, all options considered relate to the accuracy of the
voters' list. The municipality has limited control over the voters' list which starts as a
preliminary list from MPAC. As stated above, after the 2022 municipal election, MPAC
will no longer have this responsibility and it will be transferred to Elections Ontario. One
of the hopes being that the accuracy of the list will be improved, however that does not
assist the 2022 municipal election.
6 Wilton, Paul, "Ontario Municipal Voters' List Reform Project" (2018). MPA Major Research
Papers. Page 13. Available at:
https://it.Iib.uwo.ca/cgi/viewcontent.cgi?article=1184&context=lgp-corps Accessed on January
18, 2021.
Municipality of Clarington
Report LGS-006-21
Option 1 — Early Advertising
Page 12
7.2 Staff could begin advertising now in local newspapers, and on social media, regarding
the importance of ensuring that your information is correct and provide a phone number
for MPAC and the voterlookup.ca website which can still be used to check and update
information.
7.3 This would be the least costly option ($5,000 estimated for advertising) but also likely
the least effective. As stated above, during the 2018 election year less than 2% of
electors searched their information using MPAC's voterlookup.ca website when it was
operational (March 12, 2018 to August 30, 2018) during an election year. A request for
electors to confirm their information during a non -election year may see a similar or
possibly lower response rate.
Option 2 — Postcards
7.4 This option involves sending a postcard to every address in the municipality with
instructions on how to ensure their information is accurate in the MPAC database. Like
Option 1, the postcard will provide MPAC's phone number and MPAC's voterlookup.ca
website for people to use. This card could include all aspects of adding, correcting and
deleting information from the Voters' List. It could also include information on how to
deal with borders, tenants, and students.
7.5 This is a more costly option than Option 1 but is more direct and will reach all
households in the municipality. The cost is estimated at $34,000 which includes the
printing, postage, and advertising of the postcards, but does not include the Staff time
involved. This option would not require the use of a printing house to prepare the list on
the cards, which is the additional $6,000 included in Option #3. There also may be a
slight savings in the postage because of the different type of card, but that is unknown
at this time.
Option 3 — Voter Verification Cards
7.6 Staff would create a mail out to all addresses in the municipality that would include a list
(up to nine people) of everyone registered to vote at that address. Like the other two
options, it would include the contact information for MPAC, so people know who to
contact if changes are required.
7.7 The estimated cost of this option is $40,000 which includes the preparation of the list,
printing, postage, and advertising of the postcards, but does not include the Staff time
involved. This costing is based on the same price as the 2018 voter notification cards,
for 32,000 households. This costing is what has been included in the proposed 2021
budget, as a placeholder.
Municipality of Clarington
Report LGS-006-21
Options Review
Page 13
7.8 With Option 3, there is a concern regarding the privacy of personal information ending
up at an address where they no longer live. In an election year, we have authority to do
so, however it is unclear whether we have the same authority outside of the election
updating period.
7.9 All options above are reliant upon individuals taking the time to review their own
information and contacting MPAC if changes are required. With less than 2% of electors
reviewing their information (using voterlookup.ca) during the 2018 election period when
significantly more advertising and focus was on the election, it is unlikely that any of
these options would see a greater return then that. Most of the changes to the list occur
after the Clerk receives the PLE and people either get a ballot or not or the information
that they receive is incorrect.
7.10 With any of these complications, we run the risk of confusing voters with the Provincial
Election which will take place June 2, 2022. If we do any of the above options prior to
June 2022 they may only check their voting information for one of the elections. If we
do any of the above options after June 2022, it runs into the actual voter information
package that will be necessary for internet voting and which will not be distributed until
September 2022.
8. Concurrence
The Director of Financial Services/Treasurer has reviewed this report and concurs with
the recommendations.
9. Conclusion
Although Staff could execute several of the above options to improve the accuracy of
the list, the timing is problematic and the value for money is questionable, so Staff are
not recommending pursuing any of the options for the 2022 elections. Regarding the
ability to add eligible voters, this is part of the Clerk's Election Procedures and will be
well defined. It may include being sent a replacement voting information package
through the mail or attending a Voting Assistance Centre to obtain the information
during the voting period.
Staff Contact: June Gallagher, Municipal Clerk, 905-623-3379 ext. 2102 or
jgallagher@clarington.net.
Attachments:
Not Applicable
Interested Parties:
There are no interested parties to be notified of Council's decision.