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The Corporation of the Municipality of Clarington
By-law 2019-069
Being a By-law to license and regulate the operation of private transportation services in
the Municipality of Clarington.
WHEREAS Section 151 of the Municipal Act, 2001, S.O. 2001, c. 25, as amended (the
“Act”) provides that a municipality may provide for a system of licences with respect to a
business;
AND WHEREAS Section 156 of the Act provides a local municipality with the specific
licensing authority with respect to owners and drivers of taxicabs;
AND WHEREAS the Council of The Corporation of the Municipality of Clarington has
determined that it is appropriate and desirable to license taxicabs, limousines,
transportation network vehicles, and designated driving services for the purpose of
ensuring the health and safety of both passengers and drivers, for the protection of
persons and property, for promoting a fair and competitive private transportation
industry, and to ensure consumer protection;
NOW THEREFORE, the Council of The Corporation of the Municipality of Clarington
hereby enacts as follows:
DEFINITIONS
1. In this by-law,
“App” means a mobile application that can be downloaded onto or accessed on
a mobile telecommunication device and used to request the services of a
Vehicle-for-Hire within the Municipality;
“Broker” means a Person who facilitates, dispatches, or accepts a request for
the services of a Vehicle-for-Hire originating within the Municipality;
“Driver” means a Person who operates a Vehicle-for-Hire;
“Enforcement Officer” means a Provincial Offences Officer as defined under
the Provincial Offences Act, R.S.O. 1990, c. P.33;
“Licence” means a licence issued under this by-law;
“Licensee” means a person holding a Licence in accordance with this by-law;
“Limousine” means a Vehicle-for-Hire that does not have a Metering Device
and is not a TNV;
Vehicle for Hire By-law
By-law 2019-069
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“Metering Device” means a meter, instrument, or other apparatus affixed to a
motor vehicle that measures the distance driven and waiting time;
“Municipality” means The Corporation of the Municipality of Clarington, or its
geographical area as the context requires;
“Person” means an individual or a corporation, and “Persons” has a
corresponding meaning;
“Plate” means a sign affixed to a vehicle displaying a series of letters or
numbers indicating that the vehicle has been approved by the Municipality to
operate as a Taxicab;
“Street Hail” means any appeal made directly to a Driver for the services of a
Vehicle-for-Hire using sounds, words, signs, or gestures;
“Tariff Card” means a card issued by the Municipality for display in each
Taxicab which contains the rates of fare then in force;
“Taxicab” means a Vehicle-for-Hire equipped with a Metering Device which has
seating for not more than seven people by way of persons requesting services
through a Broker or street hail;
“Transportation Network Vehicle” or “TNV” means a Vehicle-for-Hire that
accepts fares exclusively through the use of an App;
“Trip Record” means a record of the following information as it relates to trips
provided by a Driver operating a Vehicle-for-Hire:
o Provincial Motor Vehicle Permit Number of the Vehicle-for-Hire;
o Licence plate number of the Vehicle-for-Hire;
o Name, address and Licence number of the Driver;
o Metering Device readings at the start and finish of a Taxicab Driver’s shift,
if applicable;
o Date, time and location of the beginning and termination of each trip,
including any stops requested by a Passenger en route; and
o Amount of all rates and fares collected for each trip; and
“Vehicle-for-Hire” means a motor vehicle used for the business of private, pre-
arranged transportation services from any place within the Municipality to a
destination either within or outside of the Municipality.
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PROHIBITIONS
2. No Person shall be a Broker without a valid Licence.
3. No Broker shall contravene any term or condition applicable to their Licence.
4. No Person shall operate a Vehicle-for-Hire unless they are a Licensed Broker or
an employee, agent, or contractor of a Licensed Broker.
5. No Driver of a Limousine or TNV shall accept Street Hails or solicit business at a
Taxicab Stand.
6. No Person shall be a Driver unless they are at least 18 years of age.
7. No Person shall be a Driver unless they have a valid Ontario Driver’s Licence.
8. No Driver shall operate a Vehicle-For-Hire for more than eighteen hours in any
twenty-four hour period.
9. No Person shall obscure a Metering Device from the view of a customer.
10. No Driver shall operate a Taxicab unless the Metering Device is in proper
working order.
11. No Driver shall operate a Taxicab without a valid Plate, issued by the Municipal
Clerk, and obtained through a licensed Broker, security affixed to the right rear
bumper of the Taxicab.
12. No Driver shall engage a Metering Device prior to the customer’s entry to the
Taxicab.
13. No Driver shall fail to display identification information, including the Driver’s
name, their Broker’s name, and a facial photograph of the Driver, in a clear and
conspicuous location visible to every customer.
14. No Person shall refuse a fare on the grounds of race, colour, ancestry, creed,
religion, place of origin, ethnic origin, citizenship, sex (including pregnancy and
gender identity), sexual orientation, age, marital status, family status, disability, or
receipt of public assistance.
15. No Person, in respect of a Taxicab, shall charge a rate or fare in excess of the
maximums listed in Schedule “D”.
16. No Person, in respect of a Vehicle-for-Hire, shall charge an additional fee for
carriage of a mobility aid or a mobility assistive device.
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LICENCES
17.
(1) Every application for a Licence shall be completed and submitted in the form
established by the Municipal Clerk together with the applicable fee set out in
Schedule “A” to this by-law.
(2) The Municipal Clerk is authorized to request, and if requested, an applicant
for a Licence shall provide, any information or materials reasonably required
which may include but not be limited to the items enumerated in Schedule “B”
to this by-law.
(3) The Municipal Clerk may impose such terms and conditions on a Licence that
the Municipal Clerk, acting reasonably, considers to be appropriate, and
which shall include but not be limited to the items enumerated in Schedule “C”
to this by-law.
18. The Municipal Clerk is authorized to approve or refuse any application for a
Licence, subject to the right of the applicant to request a review of the decision of
Council.
19. A Licence is valid from the date of issuance until the date of expiry, unless
cancelled or revoked.
20. No Person shall transfer or assign to any other person, a Licence issued under
this by-law.
21. The Municipal Clerk may issue a replacement Licence or Plate if satisfied that
the original has been lost or stolen, subject to the applicable fee set out in
Schedule “A” of this by-law.
22. The Municipal Clerk is authorized to revoke a Licence if it was issued in error,
based on false information, or if the Licensee fails to comply with a term or
condition applicable to their Licence or any provision of this By-law, subject to the
right of the Licensee to request a review of the decision by Council.
23. Notwithstanding the fees established in Schedule “A” of this by-law, where a
Broker who can show that they have operated an accessible vehicle-for-hire over
the previous 12 months, and can demonstrate that they have fulfilled a
reasonable number of trip requests for persons with disabilities, , is eligible to a
fee that is one half the amount listed in Schedule “A”.
TAXICAB VEHICLE PLATES
24. A Plate issued to a Broker shall remain the property of the Municipality.
25. No Person shall enjoy a vested right in the continuance of a Licence.
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DRIVERS
26. Every Driver shall ensure the environment of the vehicle is free of any substance,
material, or odour that a reasonable person would find noxious or unpleasant,
including but not limited to tobacco smoke.
27. Every Driver shall follow the shortest route to the destination unless the customer
verbally directs otherwise or an alternate route is agreed to via an App.
NOTICE OF CHANGE OF INFORMATION
28. A Licensee shall notify the Municipal Clerk in writing within ten business days of
any change of information submitted with the Licence application, and shall pay
the applicable fee as set out in Schedule “A” to this by-law
29. A Licensee shall, upon the request of the Municipal Clerk, surrender a Licence
for the purpose of amendment.
30. A Licensee shall provide the Municipality with no less than thirty (30) days prior
written notice of any cancellation, variation, replacement policy document, or
expiration of any policy of insurance required under this by-law.
ENFORCEMENT
31. Where any Person contravenes any provision of this By-law, an Enforcement
Officer may direct such Person to comply with this By-law. Every Person so
directed shall comply with such direction without delay.
32. If satisfied that the continuation of a business poses an immediate danger to the
health or safety of any person or to any property, an enforcement Officer is
authorized to suspend a Licence for a period not to exceed 14 days.
POWERS OF ENTRY
33. An Enforcement Officer, whether alone or accompanied by an individual
possessing special or expert knowledge or skills, may enter on land that is
occupied by a Person who requires a Licence under this By-law at any
reasonable time for the purpose of carrying out an inspection to determine
whether or not the following are being complied with:
(a) this By-law;
(b) a direction or order of the Municipality made under the Municipal Act, 2001,
S.O. 2001, c. 25 or this By-law; or
(c) an order made under section 431 of the Municipal Act, 2001, S.O. 2001, c.
25.
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34. For the purposes of an inspection under this By-law, an Enforcement Officer
may:
(a) require the production for inspection of documents or things relevant to the
inspection;
(b) inspect and remove documents or things relevant to the inspection for the
purpose of making copies or extracts;
(c) require information from any person concerning a matter related to the
inspection; and
(d) alone or in conjunction with a person possessing special or expert knowledge,
make examinations or take tests, samples or photographs necessary for the
purposes of the inspection.
35. In addition to any other provision of this By-law, and subject to the provisions of
the Municipal Act, 2001, S.O. 2001, c. 25, a provincial judge or justice of the
peace may issue an order authorizing the Municipality to enter on land, including
a room or place actually being used as a dwelling, for the purpose of carrying out
an inspection to determine whether or not the following are being complied with:
(a) this By-law;
(b) a direction or order of the Municipality made under the Municipal Act, 2001,
S.O. 2001, c. 25 or this By-law; or
(c) an order made under section 431 of the Municipal Act, 2001, S.O. 2001, c.
25.
OBSTRUCTION
36. No Person shall hinder or obstruct, or attempt to hinder or obstruct, an
Enforcement Officer from lawfully carrying out a power, duty or direction under
this By-law.
OFFENCES
37. Every Person, other than a corporation who contravenes any provision of this By-
law, is guilty of an offence and on conviction is liable, for every occurrence, day
or part thereof upon which such offence occurs or continues, to a fine of not more
than $10,000 for a first offence; and not more than $25,000 for any subsequent
conviction.
38. Every corporation which contravenes any provision of this By-law, is guilty of an
offence and on conviction is liable, for every occurrence, day or part thereof upon
which such offence occurs or continues, to a fine of not more than $50,000 for a
first offence, and not more than $100,000 for any subsequent conviction.
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39. Without limiting any other section of this By-law, every Person who contravenes
any provision of this By-law is guilty of an offence and on conviction is liable to a
fine in accordance with the Provincial Offences Act, R.S.O. 1990, c. P.33.
40. If any Person is in contravention of any provision of this By-law, and the
contravention has not been corrected, the contravention of the provision shall be
deemed to be a continuing offence for each day or part of a day that the
contravention remains uncorrected.
41. Where any Person contravenes any provision of this By-law, such Person shall
be responsible for all costs incurred by the Municipality directly related to the
contravention.
SEVERABILITY
42. If any section or sections of this By-law, or parts thereof are found by any court of
competent jurisdiction to be illegal or beyond the power of the Municipal Council
to enact, such section or sections or parts thereof shall be deemed to be
severable from this By-law and all remaining sections or parts of this By-law shall
be deemed to be separate and independent therefrom and to be properly
enacted and to be of full force and effect.
CONFLICT
43. In the event of a conflict between any provision of this By-law and any applicable
Act or regulation, the provision that is the most restrictive prevails.
SCHEDULES
44. The following Schedules are attached to and form an integral part of this by-law:
Schedule “A” – Fees
Schedule “B” – Information to be Submitted with a Licence Application
Schedule “C” – Terms and Conditions of a Licence
Schedule “D” – Maximum Taxicab Tariffs
Schedule “E” – Set Fines
EFFECTIVE DATE
45. This by-law shall come into force and take effect on the date of passing.
46. By-law 2005-205, as amended is repealed on the date this by-law comes into
force and effect.
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Schedule “A” - Fees
Item Fee
Taxicab/Limousine Broker Licence $1,500.00
TNV Broker Licence $25,000.00
Replacement Plate $10.00
Broker information update (during term of
licence)
$25.00
Page 10 of 14
Schedule “B” – Information to be Submitted with Licence Application
The information and materials to be submitted with an application for a Licence shall
include but not be limited to:
(a) The applicant’s legal name and any associated business name(s), telephone
number, email address, and business address;
(b) If the applicant is an individual, a Criminal Information Record check dated not
more than thirty (30) days prior to the application date;
(c) If the applicant is an individual, proof that they are 18 years of age or older;
(d) Commercial General Liability insurance submitted on the prescribed form with
the Municipality as an additional insured subject to limits of not less than Five
Million Dollars ($5,000,000) inclusive per occurrence for bodily injury, death and
damage to property including loss of use; and
(e) In addition to the requirements set out above, every application for a TNC Broker
Licence shall include non-owned automobile insurance with limits of no less than
Two Million Dollars ($2,000,000) per occurrence.
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Schedule “C” – Terms and Conditions of a Licence
The terms and conditions applicable to a Licence include but are not limited to the
following:
(1) A Broker shall keep a Trip Record of every dispatch it makes of a Vehicle-for-
Hire, and the Broker shall retain each record for a period not less than 12
months.
(2) Upon the request of the Municipality, and within the timeframe indicated in the
request, a Broker shall provide information pertaining to a specific Trip Record.
A Broker shall also submit reports of aggregated and depersonalized Trip
Record at regular intervals to be determined by the Municipality, acting
reasonably.
(3) A Broker shall keep a record of the number of requests for accessible services
and the number of requests for accessible services which were fulfilled.
(4) A Broker shall keep all records submitted to it by a Driver for a minimum of 2
years.
(5) A Broker shall inform the customer of the estimated time of arrival of the
Vehicle-for-hire to the customer’s location.
(6) No Broker shall dispatch to a Driver:
(a) who is less than eighteen (18) years of age;
(b) who does not have a valid G class driver’s licence in good standing issued
by the Province of Ontario permitting the Operation of a Vehicle-For-Hire;
(c) with less than two years of driving experience;
(d) who has failed to submit, no less frequently than on an annual basis, a
driver’s abstract issued by the Ontario Ministry of Transportation.
(e) who has been convicted in the previous three years of a Highway Traffic
Act offence carrying more than four (4) demerit points or has accumulated
more than eight (8) demerit points in total;
(f) who has failed to submit, no less frequently than on an annual basis, proof
of a clean and up-to-date police reference check or a reference check that
is otherwise satisfactory to the Municipal Clerk; subject to a right of review
by Council.
(7) A Broker shall operate in compliance with all Federal, Provincial, and municipal
laws, including the Highway Traffic Act and the Accessibility for Ontarians with
Disabilities Act, 2005.
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(8) A Taxicab Broker shall ensure that:
(a) a current tariff card is issued to each dispatch Driver and displayed in a
conspicuous place in the vehicle;
(b) the Metering Device is illuminated between sunset and sunrise;
(c) the Metering Device is operational, sealed and calibrated to comply with
the maximum tariffs established by the Municipality;
(d) The correct Plate issued by the Municipality is affixed to the right rear
bumper of the vehicle.
(9) For every vehicle dispatched by a Broker, that Broker shall keep the following
records:
(a) The legal name and contact information for the Driver;
(b) A current copy of the vehicle registration issued by the Ontario Ministry of
Transportation;
(c) A current and valid Ontario Ministry of Transportation Safety Standards
Certificate issued in the previous 12 months;
(d) For a Vehicle-for-Hire that is of a model that is 10 years or older, proof of
a satisfactory inspection dated no earlier than 90 days before the current
Licensing period;
(e) If the vehicle is a Taxicab, acceptable confirmation that the vehicle is
equipped with a calibrated and properly functional Metering Device.
(f) Proof of current Automobile Liability Insurance with limits of not less than
Two Million Dollars ($2,000,000) inclusive per occurrence for bodily
injury, death and damage to property and standard accident benefits; and
(g) If the vehicle is accessible, proof that any lifting device affixed to the
vehicle is compliant with relevant safety standards, to the satisfaction of
the Municipal Clerk.
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Schedule “D” - Maximum Taxicab Tariffs
Drop Rate (for the first 100m or part thereof) $3.00
For each additional 100m or part thereof $0.25
Waiting time while under hire per minute $0.45
Additional passengers in excess of four, aged 9 and over $0.40
All tariffs inclusive of HST