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Staff Report
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Report To: General Government Committee Report Number: COD-014-19
Date of Meeting: September 23, 2019 By-law Number:
Submitted By: Marie Marano, Director of Corporate Services Resolution#: GG-442-19
Reviewed By: Andrew C. Allison, CAO
File Number: [If applicable, enter File Number]
Report Subject: Benefits Cost Containment Best Practices
Recommendation:
1. That Report COD-014-19 be received for information.
Page 63
Municipality of Clarington
Report COD-014-19
Report Overview
Page 2
Reporting to Council regarding best practices for cost containment related to health benefit
programs.
1. Background
Council Resolution GG-296-19
1.1. At the May 21, 2019 Council Meeting the following resolution #GG-296-19 was
approved:
That Report COD-006-19 be received; and
That Staff be directed to report back on best practices for negotiating employee
benefits to limit increases and provide an indication of other municipality's
Council involvement in negotiations.
2. OMHRA Survey of Municipalities
2.1. In order to obtain an independent response from municipalities, the Ontario Municipal
Human Resources Association (OMHRA) was engaged to undertake a survey of
municipalities in their membership base. OMHRA represents over 200 of the 440
Ontario municipalities, and covers an employee base of over 85,000. The cost of the
survey was $200.
2.2. The survey was sent out by OMHRA on May 28, 2019 and remained open for
participation until June 7, 2019. A copy of the OMHRA survey is Attachment #1.
3. Survey Results
3.1. The survey produced responses from 32 municipalities. In addition, Staff reached out to
Whitby and Ajax, who did not respond to the initial survey request, in order to obtain
more comparisons within the Region of Durham municipalities.
3.2. The survey was intended to answer the key questions posed by Council, and was
structured with only ten questions in order to encourage participation. The two key
questions based on Resolution GG-296-19 were to determine 1) best practices that limit
increases on premiums for employee benefits and 2) the extent of Council involvement
in negotiations, in other municipalities.
Municipality of Clarington Page 3
Report COD-014-19
3.3. Attachment #2 Summary of Overall Results lists the 10 questions posed in the
survey. It indicates the number of responses that were received on each of the
questions. In addition it lists the responses from Ajax and Whitby as a result of reaching
out for information.
3.4. The key question of Council participation in negotiations indicated that 29 do not have
Council participation, 2 have a member at the table, and 1 is in the process of changing
to no participation.
3.5. Attachment #3 Best Practices Summary lists best practices as identified by 28
responders plus Ajax and Whitby, and includes such initiatives as wellness, mandatory
generic drugs, dispensing fee caps, group buying such as the Clarington LAS
Consortium plan, etc. Many of the best practices identified are represented fairly
commonly amongst the municipalities, including Clarington. Two Municipalities, Sault
Ste. Marie (790 employees) and Newmarket (409 employees) indicated Administrative
Services Only (ASO) as a best practice.
3.6. Attachment #4 Survey Responses by Participants lists the actual responses by the
32 responding municipalities, to all ten questions. The wording in each section is taken
directly from the survey in the words of the municipal representative. In addition,
responses from Ajax and Whitby have been included.
4. Concurrence
Not Applicable.
5. Conclusion
5.1. The benefit cost containment initiatives that Clarington has undertaken over the years,
including per visit cap on some paramedical services, dispensing fee caps and
mandatory generic drugs reflect the best practices listed by many of the municipalities
who responded to the survey. Ajax noted "pooling benefits" as a potential way to limit
costs. This option was previously explored by Clarington and the advice was that it
tends to increase costs because the pooling provides a total amount to be used, often
resulting in greater use for more of the popular utilized services (i.e. massage). Having
a defined amount for specific benefits limits the overall cost because not every
employee accesses every benefit (i.e. not everyone uses physiotherapy).
5.2. Staff will continue to monitor trends in the market and any new initiatives that may be
identified by comparator municipalities, for consideration in future negotiations.
5.3. It is respectfully recommended that this report be received for information.
Municipality of Clarington
Report COD-014-19
Page 4
Staff Contact: Marie Marano, Director of Corporate Services, ext. 2202; Lisa Wheller, Human
Resources Manager, ext. 2205 and Kerri McMullen Compensation & Benefits Supervisor ext.
2206.
Attachments:
Attachment 1 — OMHRA Best Practices Survey
Attachment 2 — Summary of Overall Results
Attachment 3 — Best Practices Summary
Attachment 4 — Survey Responses by Participants
Interested Parties:
There are no interested parties to be notified of Council's decision.
Attachment #1 to Report COD-014-19
Marano, Marie
From: OMHRA <customerservice@omhra.ccsend.com> on behalf of OMHRA
<customerservice@omhra.on.ca>
Sent: May 28, 2019 3:35 PM
To: Marano, Marie
Subject: Survey - Municipality of Clarington
Having trouble viewing this email? Click here
tJacaeia Municipal Hun7an R.esouries.lssaca.r3on
The Municipality of Clarington is surveying other Municipalities to help
determine best practices for the purpose of containing escalating costs of
benefits through negotiations with various employee groups (i.e, CUPE, Fire,
Non-affiliated). They would appreciate your response to the following survey.
This survey will take under 10 minutes to complete.
To access the survey, please click here.
If you are having trouble accessing the survey, please follow this link
instead:
httr)s://www.surveymonkey.com/r/825JWV3
Thank you for participating.
OMHRA
Special Benefits Insurance Services
For those who are losing or are not eligible
for group benefits, Special Benefits
Insurance Services specializes in individual
Health, Dental and Travel Insurance. For a
free quote dick here.
Advertise your position openings with
OMHRA and your ad will reach the desk of
over 400 HR Professionals in almost 200
municipalities across Ontario, plus appear
on the OMHRA website which is
accessible from all search engines.
Contact Information:
Jessica Mann
Association Administrator
customerservice(a)omhra.on.ca
www.omhra.ca
VMHRA
Municipality of Clarington Survey
Benefit Best Practices
Name
Email
Organization
1. How many full-time employees do you have?
2. Does your collective bargaining team for the Corporation include any members of
Council? If yes, how many and what is the involvement? (comment)
FE
Yes
No
3. If there are no members of Council on the Corporate bargaining team, when and
how often do you provide updates to Council on the progress of negotiations? Does
this process differ by bargaining unit? (comment)
4. Does Council provide a mandate to the Corporate bargaining team prior to starting
negotiations with a bargaining unit? If so, what mandates are specifically related to
benefits and wages? (comment)
5. What benefit cost containment measures do you currently have in place? (comment)
6. What has been negotiated with your various bargaining units to assist with cost
containment; i.e., deductible, medical note prescriptions, cost sharing, employee only
coverage, etc.? Please specify what measures apply to which bargaining unit or
employee group. (comment)
7. Do you provide early retiree benefits to employees who retire before age 65?
des
No
8. Do you provide benefits to retirees beyond age 65 and if so to what groups? Please
specify the type of benefits provided to each group and how long they are provided.
(comment)
9. Have you been successful in removing or reducing benefits through employee
collective agreement negotiations? If yes, which benefit(s) and which bargaining unit?
(comment)
10. What do you consider as the "best practice" you have in place to contain or limit
increases of premiums for employee benefits? (comment)
https://www.surveymonkey.com/r/825JWV3 29/05/2019
Attachment # 2
Benefit Best Practices Survey - Summary of Overall Results From 32 out of 200 OMHRA Municipalities
Note: Clarington is Not Included in the Numbers Referenced
Questions
# of
Responses
Ajax &
Whitby
Results
1
How many full time employees do you have?
32
2
Noted on Chart, Attachment # 4
2
Does your collective bargaining team for the corporation include any
No - 29
No
Noted on Chart, Attachment # 4 (One
member of Council. If yes, how many and what is the involvement?
Yes - 2
municipality, Port Hope listed as #27 is changing from having
1- Changinq
Council participate, to no participation.
3
If there are no members of Council on the corporate bargaining team,
32
2
Details per Attachment # 4. Generally as follows:
when and how often do you provide updates to Council on the
15 - for mandate and at conclusion
progress on negotiations? Does this process differ by bargaining unit?
14 - at various times as required
1 - at conclusion, after negotiations are complete
1 - no update unless possible strike
1 - no union staff
Ajax - at conclusion to ratify / Whitby - periodic updates
4
Does Council provide a mandate to the corporate bargaining team
24
2
24 Mandate provided by Council, details as per chart.
prior to starting negotiations with a bargaining unit? If so, what
1 Ajax - no mandate.
mandates are specifically related to benefits and wages?
1 Whitby - yes - typically a financial mandate.
5
What benefit cost containment measures do you currently have in
25
Various Benefit containment measures in place over time; see
place?
chart for details
23 participants note specifics,
2 noted annual reviews without noting specific measures
6
What has been negotiated with your various bargaining units to assist
31
Specifics of negotiations with employee groups outlined on
with cost containment; i.e., deductible, medical note prescriptions, cost
chart.
sharing, employee only coverage, etc.? Please specify what measures
24 noted measures in place,
apply to which bargaining unit or employee group.
7 noted general comments
7
Do you provide early retiree benefits to employees who retire before
28
2
Provide early retiree benefits to age 65
age 65?
8
Do you provide benefits to retirees beyond age 65 and if so, what
10
2
Benefits post age 65, chart indicates employee groups.
groups? Please specify the type of benefits provided to each group
Of the 10 Groups: 3 Fire, 1 Police, 2 Sr. Mgmt.
and how long they are provided.
Ajax - Fire - Health Spending Account (HAS)
Whitbv - Fire - Trust Fund
9
Have you been successful in removing or reducing benefits through
13
12 note success removing or reducing benefits through
employee collective agreement negotiations? If yes, which benefit(s)
collective agreement negotiation, see chart for details i.e.
and which bargaining unit?
dispensing fee cap, generic drugs, per visit cap.
1 notes Sick Days - not covered in premiums for Clarington
10
What do you consider as the "best practice" you have in place to
24
2
As described - separate table on Attachment # 2.
contain or limit increases of premiums for employee benefits?
(includes Wellness, generic drugs, dispensing fee cap etc.
Ajax similar, added pooling benefits / Whitby working to cap
unlimited paramedicals.
21 identify actions/measures
5 are cieneral comments
Attachment # 3
Monday, August 26, 2019 IDENTIFIED BEST PRACTICES IN PLACE
#
Organization
# Full-
What do you consider as the best practiceyou have in place to contain or limit increases of
Time
premiums for employee benefits? Response as
Empl.
Written by Survey Participants
1
Ottawa
11,000
$2 per prescription deductible, $7 dispensing fee cap, generic substitution, 5 dispensing fees
for maintenance drugs and massage referrals. The MOST important is having employees live a
healthy lifestyle so they do not need to claim as much.
2
Region of Peel
4000
3
Thunder Bay
1500
4
Kingston
1375
5
Brantford
1300
6
Peterborough
1000
7
Norfolk County
800
Health and Wellness promotion resulting in reduced claim costs, and benefit consultant
negotiation of annual renewals, including marketing when required.
8
Oxford County
800
The per visit limit works well. We have negotiated slight increases to that limit. We have also
recently, as mentioned above, increased maximums for employees only. This was appreciated by
the union because they saw that we recognized the need for them, but the understood the
associated costs for us.
9
Sault Ste. Marie
790
We are ASO not premium based. We do require proof of common-law benefits; educate staff on
removing those dependents no longer meeting plan definition.
10
Oshawa
704
obtaining accurate costing of benefit asks - looking at total expense of increases to wages and
benefits to determine feasibility.
11
Waterloo
700
Mandatory generic drugs, caps on paramedical practitioners, dispensing fee cap, drug risk
management.
12
County of Essex
650
Green Shield is doing lots of audits of vendors who might be abusing the system
13
Cornwall
550
Personal Leave and STD programs to contain absenteeism
14
County of Grey
472
we are starting with our non union group to look for savings (drug formulary, etc.) Once this is in
place we plan to hit our unions next
15
Pickering
415
With limited resources, we like to make enhancements that will be most beneficial to
employees and where they will notice the change, rather than increasing such items as the
dispensing fee cap (which they always ask for but is a costly and insignificant change).
16
Newmarket
409
We move to self -insured, under an Administrative Services Only Agreement with our benefit
provided and also made the move to Health Spending Accounts. This has all helped significantly
17
County of Huron
385
We are looking for best practices!
18
Clarington
327
Premiums - Single, Single +1 and Family rates, Reduced Dental Units (CUPE & Non -
Affiliated). Benefits Consultant as part of pooled consortium buying for benefits (LAS). Wellness
initiatives, Dispensing Fee Cap, Generic Drugs Mandatory, some Per Limit Visit Paramedicals
19
County of Elgin
315
we have the basics only - we would like to implement mandatory generic for SEIU and ONA - no
luck thus far...
20
Halton Hills
285
Mandatory generics for all groups, for non -union we require a medical Note to access the
massage benefit, orthotics require medical notes for all groups
21
Orillia
256
1 cost every request during the bargaining process and share the information at the bargaining
table. Most employees are not aware of the costs of benefits and how even a minimal increases
the budget.
22
Owen Sound
250
Wellness initiatives
23
County Frontenac
220
Nothing major. only as noted
24
Brantford
196
We would like more than we currently have. Prior authorization has helped a bit and generic
substitution as well on some caps on massage and other paramedicals
25
Collingwood
160
None
#
Organization
# Full-
What do you consider as the best practice -you have in place to contain or limit increases of
26
Fort Erie
142
Review benefits regularly with CUPE and also our benefits broker to ensure we are aware of what
is in the marketplace and at what cost.
27
Port Hope
100
Prescription drug reimbursement should be for medication 'legally' requiring a prescription i.e. not
reimbursed for a prescription for over the counter drugs.
28
Huntsville
100
Our benefit administrator company (SelectPath) is very aware of costs and negotiates on our
behalf that is fiscally responsible. We have done very well through this company.
29
Hawkesbury
75
The presentation was an eye opener. Costs and trends were shown
30
Bracebridge
72
The dental cap was implemented in our 2016 negotiations, and while not a significant change in
itself, the goal was that it would lead to open discussions for further caps and cost containment
measures in the 2021 negotiations. (which would then be applied to non -union groups also)
31
Kingsville
60
Constant review with brokers and reviews of plans, we are currently set up for refund claims
pooling, which assist with having pool of money to invest back into the plan or take out if needed.
Our claims are fairly low and this has worked for us in the past. If we had high claims it could be
risky.
32
Renfrew
55
The Town is part of a larger Municipal Benefits Group, comprised of 14 municipalities, which
improves our collective experience ratings for most renewals
33
Aylmer
50
A year to year review of usage and costs, looking at trends and discussing options available. We
also pool our benefits with a number of municipalities which helps keep costs down.
Ajax & Whitby - Response
34
Ajax
340
Putting annual maximums/caps, co-insurance, sometimes pooling benefits can limit costs,
review your current financial model for your benefit plan, go to market.
35
Whitby
538
We have been working toward putting caps on our benefits. Many had been previously negotiated
as unlimited benefits (paramedical ones mostly). We have also been working to educate our
employees alongside our provider best usage ie generic vs brand name, benefits fraud etc. We
also try to minimize our "exceptions to standard booklet benefits are.
SURVEY RESPONSES BY PARTICIPANTS (As Written) Attachment # 4
#
Organization
# Full-
Council
Council Updates
Is a Council Mandate
Benefit Cost Containment Measures
Details of Cost Containment
Early
Comments on Early
Benefits Post 65
Successful Negotiating
Best Containment Practices
Time
Involved in
Provided?
in Place
Retiree
Retiree Benefits
Reductions?
Empl.
Negotiations
Benefits
Provided
Questions >
1
2
3
4
5
6
7
8
9
10
Durham Municipalites
Shaded
Yes
No
Responses are Summarized
on Attachment # 1.
Responses
Summarized on Aft.# 1.
Responses Reflected on Att.# 2
1
Ottawa
11,000
No
Updates provided as required, in the
Yes. The bargaining teams are
N/A
Deductibles, medical note
Yes
Yes must have 10 years
See prior comment.
Yes we have been successful.
$2 per prescription deductible, $7
normal course. Council is updated when
provided one financial mandate
prescriptions and cost sharing has
service, collecting an
CIPP now has 5 dispensing fees
dispensing fee cap, generic substitution, 5
the bargaining team is seeking mandate,
for all bargaining units in the
been negotiated with most bargaining
OMERS pension and be
for maintenance drugs.
dispensing fees for maintenance drugs
when ratifying, and when receiving an
City. From that amount, both
units.
covered for employee health
Firefighters have a $9 dispensing
and massage referrals. The MOST
interest arbitration award. They may also
wages and benefits must be
benefits. This can occur at
fee by arbitration.
important is having employees live a
be updated upon request. Process typically
negotiated.
any age based on the
healthy lifestyle so they do not need to
does not differ by bargaining unit.
OMERS early retirement
claim as much.
rules for a reduced pension.
Benefits only continue to age
65. Fire needs 20 years
service for a lifetime benefit
and Transit needs 25 years
service for the same benefits
as employees except No
LTD.
2
Region of Peel
4000
No
Prepared to provide an update at each
Overall mandate for wages and
90-10 on dental. Caps on orthotics 9
90-10 dental Capon orthotics 9
Yes
No
CUPE Dental Costs Prescription
session
benefits is provided
month recall Mandatory Generics
month recall Mandatory Generics
Drug Costs Orthotics
3
Thunder Bay
1500
No
We are consistent in updating council with
Yes- CPI, public sector wage
Most bargaining units have: 9 month
9 month dental recall, generic drug
each bargaining unit and we typically go
increases, classifications, City of
dental recall, generic drug substitution,
sub: ATU, CUPE (Inside/Outside),
about 3 times to Council for each
Thunder Bay internal
a dispensing fee cap (most are $8)
Fire, Unifor Homes, IBEW, Unifor
Bargaining Unit- maybe more if
comparators, municipal
EMS 9 month dental recall- ONA
(Conciliation, possible strike action,
comparators
Arbitration).
4
Kingston
1375
No
Go to get original mandate and then report
No, the Director of Human
We are currently not looking to
Dispensing fee maximums on almost
Yes
Just one group,
CUPE - retiree benefits based off
back upon conclusion of bargaining, which
Resources recommends a
increase any benefit levels and have
all of our groups, deductibles on a
looking to remove
years of service
is then ratified in an open session as part
mandate to council, which takes
small measures in place such as
handful of others, recently bargained
the language from
of a regular council meeting.
into consideration the term of
dispensing fee caps and deductibles
retiree benefit levels based on years
the CA and
the collective agreement and
on some plans.
of service to ensure someone with 3
grandfathering the
recent bargaining results relative
years of service does not retire with
group
to wages and benefits of other
10 years of City paid benefits.
municipalities
5
Brantford
1300
No
We obtain a mandate from Council prior to
Yes. The mandate is a
Mandatory generic drug substitution,
The information provided in #8
Yes
Must have minimum 10
Fire has a Health
With our CUPE bargaining units,
negotiations and return to Council when a
percentage adjustment for wage
premium cost share dental benefits,
apply to most of our bargaining units.
years continuous service
Care Spending
two rounds of bargaining ago, we
tentative settlement is reached for Council
and benefit adjustments,
coverage maximums.
Account for 7
were able to harmonize the
ratification. If the parties are at an
excluding the associated impact
consecutive years
various benefit plans within each
impasse, we report to Council to advise
of statutory benefits (e.g. EHT,
with eligible value ($
CUPE Collective Agreement to
them of the potential labour
CPP, El, etc.)
amount) based on
create one master plan for our
disruption/move to binding arbitration or to
sick leave balance at
CUPE units (excluding the newest
obtain a revised mandate.
time of retirement
one for Custodians, Caretakers
and Cleaners). In our exempt
group (Staff Association) we also
implemented a physiotherapy
maximum coverage of $1,500
annually (previously unlimited)
based on usage AND
implemented a dispensing fee cap
of $11.00
6
Peterborough
1000
No
The bargaining team gets direction from
Yes. The mandate is usually an
annual deductible express scripts
cost sharing for part-time employees
Yes
No
No
Council via a report prior to bargaining and
all -in percentage increase. So
pharmacy (provider initiative)
(CUPE 126 & 1833) different
then takes the final settlement to Council
bargaining units have flexibility
maximums for employee vs.
for ratification. Updates may be provided if
to "buy" benefits or wages. The
dependent (i.e. paramedical
a work stoppage was a threat. The
mandate generally does include
providers, not all covered for
process is generally the same for each
anything related to CA
dependents and annual is lower
bargaining unit.
language.
amount)
7
Norfolk County
800
No
Depending on how bargaining is going we
Yes, all encompassing mandate
Cost sharing of monthly premiums.
Cost sharing of month premiums
Yes
Most groups have been
No
No
Health and Wellness promotion resulting
may provide an update, but Normally prior
of total dollar amount. Through
80/20. new hires pay 20%.
phased out for new hires
in reduced claim costs, and benefit
to an agreement.
bargaining calculate how
only. Most others are
consultant negotiation of annual renewals,
benefits can fit into the mandate.
eligible to early retirement
including marketing when required.
benefits up to aae 65.
Page 1 of 5
#
Organization
# Full-
Council
Council Updates
Is a Council Mandate
Benefit Cost Containment Measures
Details of Cost Containment
Early
Comments on Early
Benefits Post 65
Successful Negotiating
Best Containment Practices
Time
Involved in
Provided?
in Place
Retiree
Retiree Benefits
Reductions?
Empl.
Negotiations
Benefits
Provided
8
Oxford County
800
No
The Council receives a report once there is
Typically we will have a total
Mandatory generic drugs, dispensing
All of our groups have the mandatory
No
The only exception is our
No.
No. Just successful with some of
The per visit limit works well. We have
a tentative settlement, at which time they
compensation mandate (ie. any
fee cap. We have per visit limits on
generic drugs and a dispensing fee
Wastewater group, whom we
the cost containment measures.
negotiated slight increases to that limit.
ratify the agreement. This process is the
improvements/increases must
most of our paramedicals.
cap. With our paramedics, we
inherited from the City with
We have also recently, as mentioned,
same for all bargaining units. We have
be to a maximum of a certain
recently negotiated an increase to
this benefit.
increased maximums for employees only.
pretty positive relationships with our
percentage). We have in the
massage and chiro maximums, but
This was appreciated by the union
unionized groups, which facilitates this
past been mandated to
we did it for employee ONLY. We
because they saw that we recognized the
process. Should there be the potential of a
negotiate cost containment
recognize the need for them to have
need for them, but the understood the
strike or anything else controversial,
measures (ie. mandatory
chiro and massage, but wanted to
associated costs for us.
Council would be notified, likely in closed
generic, dispensing fee caps).
contain that cost as well.
session.
The mandate from Council
would have been to contain the
costs, our Director of HR would
figure out how to do that.
9
Sault Ste Marie
790
No
2-3 times and more for interest Arb. Does
Yes. Overall percentage of
Some cost containment through
All groups but Fire/Police/EMS are in
Yes
Extended Health to age 65
Non Union HCSA,
No
We are ASO not premium based. We do
not differ.
increase to budget.
negotiations. For example massage is
negotiations currently and proposed
Drug, Travel,
require proof of common-law benefits;
heavily used so trying to bargain 50/50
50/50 copay on paramedical.
$10,000 life to age
educate staff on removing those
copay rather than annual paramed
Proposed removing EAP services
75. Police
dependents No longer meeting plan
dollar amount.
and adding a separate Psych/MSW
Officers/Civilians
definition.
benefit.
Drug to age 70. SO,
Chief, Deputy Chief
as negotiated in
contract. Other
groups are allowed
to purchase benefits
beyond age 65.
10
Oshawa
704
No
We present to council our direction prior to
Finance and our research
3 year rolling max for benefits,
the 3 year rolling max for benefits
Yes
We do (for all
n/a
obtaining accurate costing of benefit asks -
negotiations and present them the
provides a mandate for wages
reimbursement according to usual and
(between 19,500 and 20,000) is the
groups) - same for
looking at total expense of increases to
agreement for ratification
and benefits
customary practices, support for
greatest cost containment strategy.
retirees under 65 -
wages and benefits to determine
benefits consultant
it's a scaled back
feasibility.
version of the active
plan. Dental is not
included
11
Waterloo
700
No
Periodically during negotiations, same for
Yes, set mandate. Normally a
Mandatory generic drugs, caps on
Mandatory generic drugs, caps on
Yes
Fire up to age 72
No.
Mandatory generic drugs, caps on
all.
total budget number and
paramedical practitioners, dispensing
paramedical practitioners, dispensing
through a health care
paramedical practitioners, dispensing fee
sometime individual items (this
fee cap, drug risk management.
fee cap, drug risk management.
spending account.
cap, drug risk management.
changes each time).
12
County of Essex
650
No
get a mandate from Council, Then give an
yes, we ask for a "total Comp"
our biggest cost is our sick plan. We
No success
Yes
if retire on an unreduced
No
No
Green Shield is doing lots of audits of
update when conciliator brought in, then
mandate. We recommend to
are trying to completely revamp it.
pension
vendors who might be abusing the system
again at no board report time, and finally
them what we think it should be.
for ratification.
13
Cornwall
550
No
Council provided updates as necessary;
Yes; a total compensation %
Generic drugs; 75% STD,
See prior
Yes
No benefits to any
Personal Leave and STD programs to
usually monthly during bargaining
increase target. Will also
city employee
contain absenteeism
reporting, even if no change in status.
provide overview of other
beyond age 65,
Also, will provide an email summary of
proposals that will be sought.
except for unionized
items in between meetings if there is a
police employees
substantive change.
that previously had
benefits for life.
Grandfathered
effective 2009.
14
County of Grey
472
No
usually we only provide updates if it looks
yes, usually a mandate of % that
try to only give improvements for
employee only coverage has been
Yes
No
No success yet
we are starting with our Non union group
like there is difficulty in getting an
includes all in
paramedicals to employee only, not
successful with paramedics and LTC
to look for savings (drug formulary, etc.)
agreement that could lead to potential
their dependents. benefit
unions
Once this is in place we plan to hit our
strike
improvements come out of the overall
unions next
COLA we are allowed to give
15
Pickering
415
No
Council is advised of our bargaining
No
Annual limits on paramedical services,
co -payment for dental - all groups
Yes
For those retiring with an
Senior Management
cap on physiotherapy - CUPE
With limited resources, we like to make
mandate prior to the start of negotiations
cap on physiotherapy (CUPE and Non-
note required for massage therapy -
unreduced pension as
(Director level only)
enhancements that will be most beneficial
and highlights of the unions proposal. If
union only), No assignment of benefits
CUPE and Fire
defined by OMERS
and Council with 16
to employees and where they will notice
there is a contentious issue, this may be
for dental, cap on dispensing fee, co-
years of continuous
the change, rather than increasing such
discussed with them prior to bargaining.
payments etc.
service up to age 75.
items as the dispensing fee cap (which
We do not provide updates to council
Health, Dental,
they always ask for but is a costly and
during the process, unless we were unable
Vision and Travel
insignificant change).
to reach an agreement. Otherwise, our
with caps on travel at
agreement is presented at the end for their
age 70.
review and annroval.
Page 2 of 5
#
Organization
# Full-
Council
Council Updates
Is a Council Mandate
Benefit Cost Containment Measures
Details of Cost Containment
Early
Comments on Early
Benefits Post 65
Successful Negotiating
Best Containment Practices
Time
Involved in
Provided?
in Place
Retiree
Retiree Benefits
Reductions?
Empl.
Negotiations
Benefits
Provided
16
Newmarket
409
We provide updates to Council as the
The HR Director along with the
Caps on certain services, cost sharing
see prior
Yes
Either group health and
No
We did a shift in benefits to
We move to self -insured, under an
situation unfolds. For example, with Fire
Fire Chief presents a draft
on some services, maximum
dental continue or the
introduce a Health Spending
Administrative Services Only Agreement
there may be long periods without any
mandate to the CAO for
dispensing fee, generic drugs.
employee receives a Health
Account a couple of years back
with our benefit provided and also made
updates as the process is very slow. With
discussion and with the CAO's
Spending Account only.
and SEIU agreed to make the
the move to Health Spending Accounts.
SEIU however, we may provide one update
approval moves forward. With
This is based on years of
move as well. We eliminated a
This has all helped significantly
part way through the process and then the
SEIU, the Commissioner has
service and age at the time
couple of benefits, reduced dollars
final report and request for approval of the
initial approval of the mandate
we changed this benefit to a
for naturopath and introduced a
agreement.
with the final approval resting
Health Spending Account.
HSA of $750 for full time
with the CAO. In neither case
We are still in that transition
employees only. While very
does the request go to Council.
period so some retirees are
hesitant at first, it has taken off like
retiring with health and
wildfire and represents great cost
dental to age 65 and others
containment for us.
are retiring only with the HSA
until age 65. No benefits
after age 65 unless they
continue to work, then it is a
HSA.
17
County of Huron
385
No
We have 7 unions - sometimes with
See prior response. In the data
None - we don't offer anything that will
We have used medical notes, cost
Yes
No.
No.
We are looking for best practices!
staggered expiry dates. I present data
I provide, I talk about what the
take a union way above one of the
sharing and deductible.
(current situation, comparators, what I
Non union group has and what
other unions or Non union.
would recommend and why) and ask for a
our other unions have. I give
However... often if we end up going to
mandate from Council prior to going into
as much detail to Council as
arbitration - the union will get the
bargaining. I do the bargaining and come
needed so they can make the
benefit anyways - or close to it.
back to Council after the union has ratified
decision on the mandate - for
the draft agreement. Then I present the
total compensation. Example: if
final agreement to Council on one date and
mandate for total comp is 1.5% -
on the next meeting date they pass the by-
I have to try and get a deal that
law, then its final signatures all around and
'all in' - everything that is tied to
its ratified officially.
money, comes in at 1.5%.
18
Clarington
327
No
CUPE - Council is updated if issues arise,
Annual limits on paramedical services,
Reduced dental scaling to 8 units per
Yes
Yes must have 15 years of
No
Premiums - Single, Single +1 and Family
and presented for ratification at conclusion.
(cap on physiotherapy for CUPE and
year from 16 units. Per visit cap of
full time service with
rates, Negotiated Reduced Dental Units
Fire - update to Council if proceeding to
Non affiliated only), co -payments on
limit per visit on Paramedicals.
Municipality. Benefits only
(CUPE & Non -Affiliated).
Mediation or Arbitration.
major dental, generic drug substitution,
Dispensing Fee cap $12.
continue to age 65.
Benefits Consultant and part of consortium
etc. Premiums set up as single, single
buying for benefits (LAS). Wellness
+1 and family
initiatives, Dispensing Fee Cap, Generic
Drugs Mandatory, some Per Limit Visit
Paramedicals
19
County of Elgin
315
No
updates provided depending on action - No
yes - long history that mandate
some groups have a co -pay per
SEIU - No semi -private hospital
Yes
Non -union only with qualifier
No
SEIU - removed semi -private
we have the basics only - we would like to
"required" timeline/events to be reported
is maximum percentage
prescription; some groups have
coverage (removed a few years ago
that have worked for
hospital and agreed to generic first
implement mandatory generic for SEIU
increase on wages only -- all
mandatory generic; some have a cap
for savings); capped on dispensing
minimum of 20 years with
language
and ONA - No luck thus far...
other items are left to the
on the dispensing fee; dental coverage
fee; per prescription charge; generic
the County prior to
discretion of the HR negotiations
is one-year lag on rates
first (with ability for doc to write No
retirement
team
substitutions on prescription); basic
dental only - No ortho ONA - per
prescription fee; capped dispensing
fee; ortho coverage is 50/50 to $1500
lifetime Non -union and CUPE - cap
on dispensing fee
20
Halton Hills
285
No
We seek Council approval to enter into
Yes. Council provides us with a
Mandatory generics, caps on all other
CUPE: brought down cap on
Yes
end at age 65
No
See Q9 answer
Mandatory generics for all groups, for Non -
negotiations and for direction on money
percentage that is inclusive of
benefits except physio for CUPE and
orthotics to 2 pair & $750 max
union we require a medical note to access
available. If negotiations run smoothly and
all benefit, wage or other
psychologist for Non-union/CUPE
annually (saved us a lot of money on
the massage benefit, orthotics require
we are able to negotiate an agreement
monetary items to stay within.
premiums). FIRE: We have been
medical notes for all groups
freely and within the approved budget, we
unsuccessful bringing any savings to
don't report to Council until we are ready to
this group lately but did introduce
sign the agreement. If there are any
generics a number of years ago
hiccups (such as needing to go to
arbitration) we do an update to Council at
the appropriate time.
21
Orillia
256
No
I request a mandate and then report at the
Yes - the mandate is
Generic vs. brand name. Dispensing
Dispensing fee caps for all units.
Yes
No
Adding a dispensing fee cap and
I cost every request during the bargaining
end of bargaining for IBEW Units. For Fire,
recommended by the Director of
fees.
Generic vs. brand names for all unit
changing to generic from brand
process and share the information at the
I report more often as it often involves
HR to Council and includes
except Fire. We do not pay for
name.
bargaining table. Most employees are not
updated Council regarding what stage we
wages only. I then provide the
medical notes for any unit.
aware of the costs of benefits and how
are at.
complete monetary costing
even a minimal increases the budget.
when negotiations are complete.
Page 3 of 5
#
Organization
# Full-
Council
Council Updates
Is a Council Mandate
Benefit Cost Containment Measures
Details of Cost Containment
Early
Comments on Early
Benefits Post 65
Successful Negotiating
Best Containment Practices
Time
Involved in
Provided?
in Place
Retiree
Retiree Benefits
Reductions?
Empl.
Negotiations
Benefits
Provided
22
Owen Sound
250
No
There is No set schedule of providing
Yes. An overall mandate is
mandatory generic, per visit caps on
Yes
No
No
Wellness initiatives
updates to Council. We provide updates to
provided in a percentage ie 2%
paramedicals (some not all groups)
Council if reaching an agreement means
and we bargain total
going outside of the mandate provided by
compensation.
council, and get permission for the new
mandate. We also provide updates if
matters are referred to mediation or
arbitration.
23
County of
220
No
Prior to bargaining we review our strategy
our mandate is for the total
dispensing fee cap with Non -union and
deductible increase to $20/$40 in
No
No.
No. only increasing deductible and
nothing major. only as noted
Frontenac
with Council. Following settlement, we
compensation package to not
2/3 unionized groups; ODB for one
CUPE 109; OPSEU 462 and Non-
implementing dispensing fee cap
attend Council to ask for ratification.
exceed the budgeted amount.
unionized group; $20/$40 deductible
union group; After 6th occasion of
with CUPE 109; OPSEU 462 and
e.g. 2%
for Non -union and 2/3 unionized
illness - in all but CUPE 2290
Non -union
groups; sick time - after the 6th
occasion of illness, the first two days of
each subsequent absence will be
unpaid - this is in all but one unionized
group; dispensing fee cap in all but
24
Brantford
196
No
I will seek a bargaining mandate prior to
The mandate is all about
Prior authorization, some annual
Only what has been mentioned in the
Yes
Only for fire and that was
We currently do not
We have tried on numerous
We would like more than we currently
bargaining and will go back to council if
benefits and wages.
maximums, generic substitution
previous question
awarded through arbitration
provide this benefit
occasions but have yet to be
have. Prior authorization has helped a bit
bargaining extends beyond the mandate. If
successful
and generic substitution as well on some
not, I update council and seek ratification
caps on massage and other paramedicals
of the memorandum of settlement from
council in order to finalize the agreement.
25
Collingwood
160
No
We ask for a mandate to begin and report
Yes - generally with respect to
prior authorization, mandatory generic
None
Yes
Life insurance to
None
None
back as needed (e.g., Memorandum of
wages
IBEW-Water group -
Settlement, at impasse and going to
declining scale
conciliation etc.
26
Fort Erie
142
No
We only have 1 bargaining unit. We meet
yes and yes
We have a Joint Benefits Committee
We went to a combined paramedical
Yes
50% of total cost of benefit
No
The Joint Benefit Committee, we
Review benefits regularly with CUPE and
with Council prior to the start of
who meet separately, so benefits aren't
maximum for family and single
rates in place
moved coverage money from
also our benefits broker to ensure we are
negotiations to get guidelines, then
usually considered during the
coverage. This got us away from so
benefit to benefit. So if they
aware of what is in the marketplace and at
periodic updates depending on length of
negotiations, unless of great
much for massage, so much for
wanted something new, they had
what cost.
time and tone of negotiations, then to ratify
significance.
chiropractor and really sold the
to decide what to give up or
members on a lot of the opportunities
reduce.
from it.
27
Port Hope
100
1 / Changing
We are changing from having a Council
Yes. Staff provide Council with
9 month dental recall; generic drugs;
None of these cost containment
Yes
Same benefit coverage as
Active employees
change from 6 month to 9 month
Prescription drug reimbursement should
representative on the NC to not having
proposed topics for discussion
don't bundle paramedical with a higher
measures have been included in the
they had before they retired -
working beyond 65
dental recall
be for medication 'legally' requiring a
Council on the NC. Prior to negotiations
and Council gives feedback and
maximum value i.e. provide $500 for
plans. WE have same benefits for
No cost to Employee and No
are eligible for
prescription i.e. not reimbursed for a
we ask for the total compensation
decision on total compensation
massage and physiotherapy
early retirees and would suggest that
minimum service
benefit continuation
prescription for over the counter drugs.
percentage and provide summary of
percent to be offered. Any
individually and not $1000 for total of
arrangement change to cost sharing
to age 70 for the
negotiations for ratification
amounts negotiated above
either of these services
proportional to years of service.
CUPE Union and
would require Council approval
Non -Union
before getting agreement by
employees. Retiree
both parties.
benefits end at age
65.
28
Huntsville
100
No
We provide a bargaining mandate report to
This year we tried something
Our benefit program is a well rounded
We have looked into flex benefits in
Yes
Employees who retire early
No
We have just recently negotiated a
Our benefit administrator company
Council with recommendations and then
different. We met with the union
program already. They have asked for
the past but as noted before it isn't a
(before age 65) and achieve
cap on sick days, previously there
(SelectPath) is very aware of costs and
negotiate within those parameters that are
first to obtain their bargaining
increases in maximum however we
huge issue for us.
a factor number of 85 with
was No stipulation. IBEW
negotiates on our behalf that is fiscally
adopted. Should we require more we then
objectives that way we had an
have always taken the stand that this is
the municipality at the time
responsible. We have done very well
would have to go back to Council however
idea of what they were looking
part of the overall compensation
of retirement and who take a
through this company.
that has not happened yet.
for and then could develop a
increase so what you ask for in benefit
retirement pension, will be
better rounded bargaining
increases will affect increases to base
provided with 50% of the
mandate for council based on
wage increases. We do have a great
cost of an extended health
our needs as well.
benefit provider who keeps our costs
and dental program up to the
manageable so we are not in a position
age of 65.
that our benefit costs are "out of hand".
29
Hawkesbury
75
No
It was the first time that No member of
Mandate is accepting our
We did an annual presentation of costs
We have refused demands
No
Fire only. From 60 to
na
The presentation was an eye opener.
Council was present. Regular (prior to
presentation
to employees prior to negotiation
65
Costs and trends were shown
negotiations, on road blocks, following
votes) presentations were done. Will be
more important for Fire negotiations
30
Bracebridge
72
2 at
usually a net zero increase
$2100 cap on Level 1 and Level 11
Dental caps as prior $100 annual
Yes
Retiree benefits are provided
No.
OPSEU is the only union here,
The dental cap was implemented in our
table
dental for union $2000 cap on Level 1
deductible for EHC
only if the employee has 25
and the only reduction of benefits
2016 negotiations, and while not a
and Level 11 dental for all others
years of service.
was the dental cap noted prior.
significant change in itself, the goal was
Few employees went beyond that
that it would lead to open discussions for
cap amount in their annual usage
further caps and cost containment
so it was promoted as cost
measures in the 2021 negotiations. (which
containment rather than a
would then be applied to Non -union
reduction.
groups also)
Page 4 of 5
#
Organization
# Full-
Council
Council Updates
Is a Council Mandate
Benefit Cost Containment Measures
Details of Cost Containment
Early
Comments on Early
Benefits Post 65
Successful Negotiating
Best Containment Practices
Time
Involved in
Provided?
in Place
Retiree
Retiree Benefits
Reductions?
Empl.
Negotiations
Benefits
Provided
31
Kingsville
60
Mayor
Currently give updates at our Personnel
Complete regular benefit cost reviews
The cost sharing method is a $10
Yes
No
not currently, but will be continue
Constant review with brokers and reviews
at table
Meeting and will give updates on process
every 3 to 5 years
deductible for prescriptions. All other
to review the cost of benefits at
of plans, we are currently set up for refund
in Closed Session
costs are covered by the employer
negotiations.
claims pooling, which assist with having
pool of money to invest back into the plan
or take out if needed. Our claims are fairly
low and this has worked for us in the past.
If we had high claims it could be risky.
32
Renfrew
55
No
Monthly - more frequently as required as
Yes. Usually a percentage 'bap"
None
nothing has been negotiated at this
Yes
based on qualifying years of
Benefits beyond age
No
The Town is part of a larger Municipal
negotiations progress
on the total wages and benefits
time - five-year agreements expire at
service with the Town
65 are provided only
Benefits Group, comprised of 14
package, over the term of an
the end of 2019
for the Senior
municipalities, which improves our
agreement
Management Team
collective experience ratings for most
(5 years post
renewals
retirement or age 65,
whichever is later).
Dental, EHC, Life
insurance
33
Aylmer
50
No
We are Non -union so there are No
n/a
Annual review by the CAO with Mosey
n/a
Yes
Must have a minimum of 15
No
n/a
A year to year review of usage and costs,
bargaining teams.
and Mosey, the benefits consultant.
years of service with the
looking at trends and discussing options
Town prior to retirement.
available. We also pool our benefits with a
number of municipalities which helps keep
costs down.
Requested Response from Ajax & Whitby
34
Ajax
340
No
After negotiations are completed, to ratify
No Mandate.
Yes
To age 65.
Fire - Health
Putting annual maximums/caps, co -
the collective agreement.
Spending Account
insurance, sometimes pooling benefits
$2,750 paid annually
can limit costs, review your current
from 65 to age 75.
financial model for your benefit plan, go to
market.
35
Whitby
538
No
Periodic updates depending on how long
Yes, typically it is a financial
Yes
We provide benefits to
Fire - Trust Account.
We have been working toward putting
bargaining is drawn out for.
mandate.
employees who retire with an
Association paid
caps on our benefits. Many had been
unreduced OMERS pension
$10,000 per new
previously negotiated as unlimited benefits
until age 65. Aside from Fire
hire. Associaton
(paramedical ones mostly). We have also
if the employee retirees with
administers trust for
been working to educate our employees
a reduced OMERS pension
retirees.
alongside our provider best usage ie:
they do not qualify. Fire is
generic vs. brand name, benefits fraud
slightly different if they go on
etc. We also try to minimize our
a reduced pension — there is
"exceptions" to what the standard booklet
a formula where the
benefits are.
employee has to pay for a
portion and the employee
portion reduces each year.
Page 5 of 5