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HomeMy WebLinkAboutCOD-027-08 CI!JlmglOn REPORT CORPORATE SERVICES DEPARTMENT Date: General Purpose and Administration Committee May 12, 2008 Resolution #:G PA-3:J.4--o<6 Meeting: Report #: COD-27 -08 File#: By-law #: Subject: Municipal Business Continuity Plan In the Event of a Pandemic or Similar Emergency. Recommendations: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report COD-27 -08 be received for information; 2. THAT Council endorse the Municipal Business Continuity Plan; 3. THAT this report be annexed to the Clarington Emergency Plans; and, 4. THAT a copy of this report be provided to the Joint Health & Safety Committee and posted on the Health & Safety Board as well as the Intranet Health & Safety site for the purposes of communication with staff. Submitted by: Reviewed bye') ~ ~ Franklin Wu Chief Administrative Officer Ie Marano, H.B.Sc., C.M.O. Director of Corporate Services i . ! / ,(.Jt- LJ -- - ordon Weir, AMCT, CMMIII Director of Emergency & Fire Services MM/GW/BT/SC/gj CORPORATION OF THE MUNICIPALITY OF CLARINGTON 40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T (905)623-3379 F (905)623-5506 REPORT NO.: COD-027-08 PAGE 2 1.0 BACKGROUND 1.1 The Municipality has prepared a Business Continuity Plan for the continuation of municipal operations in the event of a nation-wide pandemic or similar emergency. The plan is being developed to guide municipal departments in combination with the Clarington Emergency Plan to facilitate and maintain required essential services and functions should a pandemic or similar emergency occur. 1.2 By being as prepared as possible, the Municipality, in conjunction with Region of Durham Health Department and Durham Emergency Management Office (DEMO), may reduce the likelihood of widespread infection and the consequences of pandemic illness among Clarington's residents and municipal staff. The plan will be aligned with the Region of Durham, Ontario Health Plan for an Influenza Pandemic (OHPIP) and the Canadian Pandemic Influenza Plan (CPIP) with flu surveillance information as provided by the World Health Organization. 1.3 Influenza is a contagious respiratory illness caused by a virus. Influenza is directly transmitted from person to person primarily when people infected with flu cough or sneeze and droplets of their respiratory secretions come into contact with mucous membranes of the mouth, nose and eyes of another person (droplet spread). Influenza can also be transmitted indirectly when people touch contaminated hands, surfaces and objects (contact spread.) 1.4 Influenza viruses are unique in their ability to cause sudden, pervasive illness in all age groups on a global scale. An outbreak on a world-wide scale of a new strain of influenza that is capable of causing serious illness is called a pandemic. For example, The Region's Pandemic Influenza Plan 1 estimates an attack rate of 35% which is expected to reduce staffing due to illness and other reasons by an estimated 35% of the municipal workforce. 1.5 The timing and pattern of the next influenza pandemic is unpredictable but a short lead time is likely. Outbreaks will occur simultaneously and a significant number of Canadians could become clinically ill. The Ontario Health Plan for an Influenza Pandemic predicts 2% mortality among Canadians. 1.6 The purpose of the Business Continuity Plan is to develop a guideline to maintain the essential municipal services and supplies necessary to maintain the required core services. The health care of Clarington residents will remain the responsibility of the Region of Durham, assisted by the Municipality as required. 1.7 As with most plans, continuous review and updates will be required as additional information becomes available. The Municipality will continue to monitor these 1 Regions of Durham Pandemic Influenza Plan estimates 4.5 to 10.6 Million Canadians could become clinically ill and between 11,000 58,00 could die. REPORT NO.: COD-027-08 PAGE 3 and other plans to ensure continuity and responsible service for the residents, businesses and staff of the Municipality. 2.0 BUSINESS CONTINUITY 2.1 Similar to SARS and the 2003 Power Outage, residents will still have an expectation of service continuance. In the event the World Health Organization or the Governments of Canada or Ontario declare a Pandemic Period Phase 6 in North America it is likely DEMO will initiate an Emergency Response through the local Municipal Emergency Operations Center (MEOC). 2.2 Final decisions on what services will be maintained and how they are staffed may be made at the time of the emergency by the MEOC based on priority; and, staff resources and supplies. All Department Heads have reviewed their staffing requirements based on maintaining the following levels of service Priority 1 - those services that must be maintained Priority 2 - those services that may be curtailed for a short duration-a few weeks Priority 3 - those services that may be curtailed for a longer period of time 2.3 Priority service levels will increase as the emergency advances and will be monitored by the Department Heads as the conditions change. Priority staffing allocations and resources will be implemented based on the pandemic phase. As in the case of a pandemic, the phase will be determined by the World Health Organization. Health Canada and the Province of Ontario will respond to that phase as per their respective Pandemic Plans. 3.0 DECLARATION OF AN EMERGENCY 3.1 In the event of a Pandemic Phase 6 declaration, social distancing may require the closure of public facilities and minimized public contact to avoid the contagious spread of the influenza. 3.2 It should be noted each department also will assess their operational requirements including staffing as well as sufficient supply of materials and equipment based on each of the seasons in which the pandemic arrives. 3.3 In the event of a severe staffing shortage in excess of 35%, shared resources among area municipalities may be required. 3.4 Emergency and Fire Services, in conjunction with other Emergency Service responders, may review the priority of responses required during the pandemic - i.e. - only attend to fires and motor vehicle extrication calls; avoid medical responses when ambulance services have already been dispatched. REPORT NO.: COD-027-08 PAGE 4 3.5 The Regional Health Plan indicates public facilities may be used for inoculation centers in which case, staff priorities may change to accommodate the maintenance and operation of these facilities for the Region's purposes. 3.7 Depending on the mortality rate, the Region may require the use of municipal arenas for morgue operations or other health uses which will also change operational priorities. 4.0 FINANCIAL IMPLICATIONS 4.1 The cost effect of an emergency similar to a Phase 6 pandemic cannot be estimated at this time. Mitigating factors include communications links and supply chain issues (maintaining sufficient supplies of inventory and stock items; possibly 3 - 4 month supply of certain supplies in the event of a pandemic) assuming suppliers will also be experiencing a staffing shortage. 4.2 In the event of a significant staff shortage, overtime may be required to ensure continuation of municipal services, particularly in Emergency and Fire Services as well as Operations and Community Services Departments. 4.3 It is for these reasons that a modest Health & Safety Reserve will be recommended to be established in the 2009 budget to reduce the budget impact in the event of a prolonged Pandemic period and the associated costs for related emergencies with an annual amount to be transferred to the reserve for unanticipated costs. The appropriate amount will be determined through the preparation of the 2009 budget. 5.0 PREPARATION MEASURES 5.1 Measures the Municipality may undertake in advance of a pandemic include: · Develop computer dedicated telephone links to employee residences for those employees who can for the most part, work from home with minimal impact to the municipal services. · Establish public information telephone numbers with recorded up-to-the- minute messages regarding available municipal services. · Establish staff information telephone numbers to keep staff informed on latest information and departmental operational status. · Public education programs for electronic payment of tax invoices and accounts receivable. · Establishment of payment kiosks in certain public areas such as malls for the electronic payment of tax bills. REPORT NO.: COD-027-08 PAGE 5 6.0 COMMENTS 6.1 Communications to the residents will be of prime importance during a declared emergency. The current Emergency Plan addresses all communications protocol. 6.2 The Business Continuity Plan will be annexed to the Clarington Emergency Plan as part of the Municipality's overall response to emergency situations and controlled responses. Municipality of Clarington Business Continuity Plan in the Event of a Pandemic or Similar Emergency {lLafl!1gron Municipality of Clarington - Business Continuity Plan Printed: May 5,2008 Revision 4.1 Page 1 of 14 Introduction The Municipality of Clarington has prepared this Business Continuity Plan designed to assist Council and the Municipal Emergency Operations Center to maintain expected services for the residents as well as the employees, volunteers and suppliers who are served by local government. In the event of a pandemic or similar emergency, the Province of Ontario, through the Region of Durham will direct emergency actions to be taken by municipal governments. This plan has been prepared to supplement the Provincial and Regional Plans as it applies to the residents and staff of the Municipality of Clarington. This Business Continuity Plan has been submitted for review and endorsement by the Council of the Municipality of Clarington. As in all emergency planning, the Municipality's Municipal Emergency Operations Center, consisting of Council, CAO and Department Heads, supported by staff will make the necessary decisions based on the pandemic phase and information available at the time as conditions change. This Business Continuity Plan will act as a guide to the Municipal Emergency Operations Center to assist with the necessary decision making. For more information regarding this plan, please contact The Municipality of Clarington Corporate Services Department 40 Temperance Street Bowmanville, ON L 1C 3A6 Phone: Fax: Email: 905 623 3379 905 623 0608 corporateservicesralclarinoton. net In the event of a pandemic; or any other emergency, regular information updates will be available at www.clarinoton.net Additional updated information for pandemic and emergency planning for residents and business owners is available on the internet. A directory of available sites at the time of printing is provided as an appendix to this plan. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 2 of 14 BACKGROUND Health organizations are predicting a Pandemic will occur in the future. Pandemics are caused by influenza viruses which are unique in the ability to cause sudden, pervasive illness in all age groups on a global scale. Influenza is a contagious respiratory illness caused by a virus. Influenza is directly transmitted from person-to-person primarily when people infected with flu cough or sneeze and droplets of their respiratory secretions come into contact with another person. There have been three pandemics in the last century, with the worst being the 1918-1919 Spanish flu that caused over 10 million deaths worldwide. Health officials do not know when the next influenza pandemic will occur. but they are certain it will happen. The timing and pattern of the next influenza pandemic is unpredictable, but with global travel. a short lead time is likely. The Region of Durham Pandemic Plan advises outbreaks will occur simultaneously and 4.5 to 10.6 million Canadians could become ill with the disease. Estimates of deaths range from 11,000 to 58,000. The economic impact (direct and indirect) on the health care system is estimated to be between 10 and 24 billion dollars 1 "High Risk" residents are redefined for this estimation as approximately 15% of the total population: (a) During a pandemic, groups that are not traditionally at risk of developing complications from annual influenza may be considered at high risk of complications. For example. during the 1918 pandemic, healthy people aged 20- 45 years were particularly susceptible to the virus. (b) Some groups may always be considered at high risk due to their underlying medical conditions. (c) At the time of a pandemic, early epidemiologic data may give clues as to who is at highest risk of complications from the pandemic strain. 1 Source: The Canadian Pandemic Influenza Plan, February 2004, using the CDC FLUAID 2.0 tool on the 2004 population estimates by Public Health Unit based on 2001 census. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 3 of 14 PANDEMIC PHASES There are six recognized Pandemic Phases. This report is prepared to address Pandemic Phase 6 in which flu symptoms are increasing and there is sustained transmission in the general population in North America. As of 2005, World Health Organization has classified the current level of pandemic alert at phase 3. Period Phase Description Inter-pandemic 1 No new influenza virus subtypes have been detected in humans. May be present in animals. If present in animals the human risk is considered low. 2 No new influenza virus subtypes have been detected in humans, however a circulating animal influenza virus poses a substantial risk to humans. Pandemic Alert 3 Human infections with a new subtype, but no human- to-human spread or at most rare instances of spread to a close contact. 4 Small clusters(s) with limited human-to-human transmissions; but spread is highly localized, suggesting the virus is not well adapted to humans. 5 Larger c1uster(s) but human-to-human spread still localized, suggesting that the virus is becoming better adapted to humans, but may not yet be fully transmissible (substantial oandemic risk) Pandemic 6 Increased and sustained transmission in general Period population. Post-pandemic Return to inter-pandemic period. AIM AND PURPOSE The aim of this plan is to outline operational concepts, roles and responsibilities and procedures that would support the Municipality of Clarington to prepare for, respond to, and recover from an influenza pandemic. As with most plans, continuous review and updates will be required as additional information becomes available. The Municipality will continue to monitor these and other plans to ensure continuity and responsible service for the residents, business and staff of the Municipality. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 4 of 14 PROJECTED WORKFORCE ABSENTEEISM As reported by the Region of Durham Pandemic Plan, it has been projected all workforces will experience absenteeism in the range of 30 - 35% of the regular staffing levels. This absenteeism will be caused for several reasons in addition to experiencing flu symptoms. Employees may be required to arrange for care of ill family members as health care facilities will be maximized. Children may not be able to attend school due to absenteeism of the educational staff, and, elderly family members may need additional home care. PREVENTION The actual strain of influenza may not be determined by World Health Organization officials until it actually arrives in North America. At that point, serum development, manufacturing and inoculation of staff and residents may take several weeks to several months. The Medical Officer of Health is responsible for the implementation of public health measures in Durham Region including the Municipality of Clarington. Implementation of these measures will be coordinated with the Province. Prevention may be a key component of avoiding; or, at least lessening the effect of the pandemic. Certain preventative measures may lessen the impact, minimize the spread, reduce the effects and reduce the risk of acquiring the influenza. Pandemic flu spreads the same way as seasonal flu; through droplets contained in a sneeze or cough. Individuals may be active carriers for 2 - 3 days before feeling any effects. Preventative measures include proper hand-washing, use of anti-bacterial hand wash, proper control of coughing or sneezing; proper disposal of tissues and used towels as well as proper cleaning of exposed work surfaces. The importance of the annual flu shot clinic will be stressed for staff as a preventative measure as well as poster campaigns in all municipal facilities to stress the aforementioned preventative steps. Additional updates from the Region of Durham Health Department will be provided as they become available; or, may be obtained directly from the Region Health Department link at www.reaion.durham.on.ca . Municipality of Claringlon - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 5 of 14 Prioritization for Immunization The influenza strain in a pandemic will be unique. In the early stages of a pandemic, vaccine may be in short supply. In this situation, the Province will follow the national recommendations for priority groups for influenza immunization. To ensure a consistent approach to the use of vaccine, the Region of Durham in their most recent Pandemic Plan (June 2006) has developed working definitions and criteria to determine priority groups for immunization. The priority groups are as follows: 1. Front Line Health Care workers and key health decision makers 2. Remaining Health Care workers 3. Emergency I Essential Service Providers 4. Persons at high risk of fatal outcomes (e.g. - people in nursing homes, long-term care facilities, people with high risk medical conditions, people over age 65, children between the age of 6 and 24 months.) 5. Healthy Adults 6. Children 24 months to 18 years of age. The province may redefine these groups on the characteristics of a new pandemic virus. BUSINESS CONTINUITY IN THE EVENT OF A PANDEMIC EMERGENCY Similar to SARS and the 2003 Power Outage, residents will have an expectation of service continuity. In the event Pandemic Period Phase 6 is declared in North America either by the World Health Organization or Canadian Government (Health Canada), it is likely DEMO will initiate an Emergency Response through the local Municipal Emergency Operations Center (MEOC). The Province of Ontario predicts 35% of the population could be affected and there may be a 2% mortality rate. In Clarington, that equates to approximately 1,720 deaths related to a Pandemic. Final decisions on what services will be maintained and how they are staffed may be made at the time of the pandemic by the MEOC based on priority and staff Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 6 of 14 resources. All department heads have reviewed their staffing requirements based on maintaining the following levels of service Priority 1 - those services that must be maintained Priority 2 - those services that may be curtailed for a short duration-a few weeks Priority 3 - those services that may be curtailed for a longer period of time Priority staffing allocations and resources will be implemented based on the Level of Pandemic Alert as initiated by either of the World Health Organization, Health Canada or Province of Ontario's Commissioner of Emergency Management or Chief Medical Officer of Health. As of the latest information available at the time of printing (World Health Organization - 2005), the Pandemic Alert is at Phase 3 - No or Very Limited Human-to-Human Transmission. The following charts will provide guidance to the MEOC during the different alert stages. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 7 of 14 Pandemic Alert Phase 3 - Human infections with a new subtype, but no human-to- human spread; or at most, rare instances of spread to a close contact Planning Stages Active Stages Current Status May 2, 2008 Municipality is in the Planning Stage of preparedness for an emergency in which staff absenteeism will be areater than the norm. Staffing absenteeism is at Fitting of N95 face masks Fire & By-Law Completed normal rates for front -line staff contact (Fire, by-law, reception) Identify departmental Develop data base and In development priorities and functions screen potential volunteers to assist with community emergency programs at both municipal and regional levels Identify employee cross- Liaise with municipalities Fire mutual aid in place training opportunities within Region of Durham for available shared resources in the event of an emeraencv Introduce staff preventative Review existing service In development training for flu-hygiene contracts for Business (cough etiquette, infection Continuity Plans and control including use of continued service to the hand sanitizers, frequent Municipality washing of hands, not sharina eauipment etc.) Staff would be encouraged Where deficient, suppliers In development to receive annual influenza to provide Business vaccinations. Continuity Plans to Municioaiitv. Develop greater use of Under consideration electronic circulation of Planning Development Applications and documents from all other departments that would reduce the impact of face- to-face exchange of paper. Electronic circulation would be "aerm-free" Test resources for work- Pending from-home critical core services (Payroll, Accounts Receivable/Payable) Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 8 of 14 Pandemic Alert Phase 4 - Small Clusters with limited human-to-human transmissions; but spread is hiahlv localized, suggestina the virus is not well adapted to humans. Planning Stages Active Stages Current Status May 2. 2008 Notification from authorized Prepare for escalation As required agency that Alert has directly to Level 6 (similar to escalated to next level SARS Outbreak) Expected time period to Implement intense cross- In development migrate to Canada from training program with other parts of the world is identified staff up to 3 months. Implementation of Conduct security checks for As required Municipal Preparedness at x-training staff where Level 4 necessary Expect normal absenteeism No action required until migration to Canada Commence I.T. Network In development and Communications installations for staff identified to work off-site (home) Develop Video In development Conferencing network for public I staff meetings in future staaes. Confirm availability and As required stock necessary supplies for 3 - 4 month period where possible Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 9 of 14 Pandemic Alert Phase 5 - Larger clusters but human-to-human spread still localized, suggesting that the virus is becoming better adapted to humans, but may not yet be fully transmissible (substantial pandemic risk) Planning Stages Active Stages Current Status May 2, 2008 Notification from authorized agency of significant human-to-human transmission of the flu. Prepare for out break in Suspend Development As required North America I Canada Review Planning, Fire from off-continent within 3 Prevention and Building months or sooner Inspections services until after pandemic. Escalate Municipal plan to Suspend School Crossing As required next level Guard program upon closure of Schools by Boards of Education Project 10- 15% Assemble Municipal Control As required Absenteeism due to "fear Group to monitor spread of factors" of contracting flu Flu Virus with DEMO virus Department Heads will As required attend at MOC Monitor and sustain most As required municioal services Limit public assembly and As required implement social distancing - close indoor and outdoor recreation facilities, public parks for public assembly and proarams Intense hygiene program As required for front-line staff - masks and aloves Initiate work-from-home As required program for identified staff where applicable Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 10 of 14 Pandemic Period Phase 6 - Increased and sustained transmission in general population Planning Stages Active Stages Current Status May 2, 2008 Notification of Pandemic in Canada Implement full pandemic On order from Ministry program Assemble full Municipal As required Control Group including designates to work at MaC with federal and provincial agencies and DEMO Sustain essential services As required onlv Close all Municipal As required Buildings and Parks to Public Implement Video As required Conferencing for public information, public meetings, staff meetings and staff contact information Maintain hygiene program As required for all staff working in all municipal facilities Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 11 0114 Core Services Staffina and Supply Reauirements In evaluation of core staffing requirements, the following criteria will be taken into consideration: · Minimum staff required to maintain the service · Staff shortages in the event of 35% absenteeism in that service area · Interdepartmental cross training for staff in priority 2 and 3 to maintain priority 1 areas · Alternate work-site locations for staff - such as working at home · Core Services identified as o A service or function that when not delivered creates an impact on the health and safety of individuals o A service and/or function that may lead to the failure of a business unit if activities are not performed within a specified time period. During the active stages, Department Heads will determine core services to be provided and key staff required to maintain those services as the active stages are assessed. Additional reports to Council will be provided during critical stages for authorization to change key service levels as required. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 12 of 14 FINANCIAL IMPLICATIONS The cost effect of a Phase 6 pandemic period cannot be estimated at this time. Mitigating factors include supply chain issues; maintaining sufficient supplies of inventory and stock items - possibly 3 - 4 month supply of certain supplies in the event of a pandemic, expecting suppliers will also be experiencing a staffing shortage. In the event of a significant staff shortage, overtime may be required to ensure continuation of municipal services, particularly in Emergency and Fire Services as well as Operations Department for seasonal activities (snow removal) and fleet maintenance. Measures the Municipality may undertake in advance of a pandemic include: · Develop computer dedicated telephone links to employee residences for those employees who can for the most part, work from home with minimal impact to the municipal services. (The attached staff survey would assist in determining potential work-from-home opportunities) · Establish public information telephone numbers with recorded up-to-the-minute messages regarding available municipal services. · Establish staff information telephone numbers to keep staff informed on latest information and departmental operational status. · Public education programs for electronic payment of tax invoices and accounts receivable. · Establishment of payment kiosks in certain public areas such as malls may be closed to public assembly for the electronic payment of tax bills. SUMMARY Communications to the residents will be of prime importance during a declared emergency. The current Clarington Emergency Plan addresses all communications protocol. The Pandemic Business Continuity Plan will be annexed into the Clarington Emergency Plan as part of the Municipality's overall response to emergency situations and controlled responses. Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 13 of 14 Resources Please refer to the Clarington Emergency Plan for updated contacts, phone numbers, email address and web sites. Provincial Coordination Plan for Influenza Pandemic - June 2006 hltp:llwww.health.gov.on.ca/eng I ish/providers/progra m1emu/pan _ flu/oh p ip2/plan _full. pdf Durham Region Pandemic Influenza Plan - June 2006 hltp:llwww.region.durham.on.ca/de partments/hea Ith/disease -prevention/pandemicl nfluen zaPlan. pdf Additional Information World Health Organization hltp:llwww.who.intlcsr/disease/influenza/pandemie/enl hltp :llwww.who.intlcsr/disease/avian_influenza/phase/enl Public Health Canada hltp:llwww.hc-sc.gc.ca/ahc-ase/intactiv/pandem-flu/questionsbk1_e.html Ministry of Health and Long Term Care hltp:llwww.health.gov.on.cal Region of Durham - Health Department hltp:llwww.region.durham.on.ca/health.asp?nr=departments/health/healthinside.htm Region of Durham - DEMO hltp:llwww.region.durham.on.ca/defaull.asp?nr=/departments/demo/aboul.htm&srch=demo Municipality of Clarington - Business Continuity Plan Printed: May 5, 2008 Revision 4.1 Page 14 of 14 (~~-fngton EMPLOYEE PANDEMIC SURVEY In the event of a Pandemic or similar emergency the Municipal Administration Centre and other satellite administrative offices may be closed to the public. In order to maintain required levels of service to the community, the Municipality of Clarington may offer employees the opportunity to work from home. In order to accomplish this, a brief survey is required. If you would consider working from home in this situation, or other similar emergency, please answer the following questions to the best of your knowledge. Name: Department: Position: Date: 1 In the event of an emergency, would you be willing to work at home? Yes No o 0 2 Do you have any of the following office equipment at home that would be available for use? Yes No Telephone 0 0 Fax Machine 0 0 Internet Connection 0 0 3. Fax Machine - tell us about your fax machine. Yes No Stand alone 0 0 Computer Based with Software 0 0 Dedicated Phone Line 0 0 4 Internet Access - tell us about your Internet Access. Yes No High Speed o o 5 ISP - Internet Service Provider Rogers Cable o Bell Sympatico o Other (Please Specify) 6 Are you prepared to accept a computer on-loan from the Municipality of Clarington for the purposes of working at home during an emergency? Yes No o 0 Please note: Participation in the survey is not a commitment on your behalf nor by the Municipality, but simply a survey to determine potential resources available to the Municipality in the event of a prolonged Pandemic Emergency within the community. If you have any questions regarding your responses, please speak to your Department Head.