HomeMy WebLinkAboutCOD-027-08
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REPORT
CORPORATE SERVICES DEPARTMENT
Date:
General Purpose and Administration Committee
May 12, 2008 Resolution #:G PA-3:J.4--o<6
Meeting:
Report #: COD-27 -08
File#:
By-law #:
Subject:
Municipal Business Continuity Plan In the Event of a Pandemic or Similar
Emergency.
Recommendations:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report COD-27 -08 be received for information;
2. THAT Council endorse the Municipal Business Continuity Plan;
3. THAT this report be annexed to the Clarington Emergency Plans; and,
4. THAT a copy of this report be provided to the Joint Health & Safety Committee
and posted on the Health & Safety Board as well as the Intranet Health & Safety
site for the purposes of communication with staff.
Submitted by:
Reviewed bye') ~ ~
Franklin Wu
Chief Administrative Officer
Ie Marano, H.B.Sc., C.M.O.
Director of Corporate Services
i . !
/ ,(.Jt- LJ -- -
ordon Weir, AMCT, CMMIII
Director of Emergency & Fire Services
MM/GW/BT/SC/gj
CORPORATION OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T (905)623-3379 F (905)623-5506
REPORT NO.: COD-027-08
PAGE 2
1.0 BACKGROUND
1.1 The Municipality has prepared a Business Continuity Plan for the continuation of
municipal operations in the event of a nation-wide pandemic or similar
emergency. The plan is being developed to guide municipal departments in
combination with the Clarington Emergency Plan to facilitate and maintain
required essential services and functions should a pandemic or similar
emergency occur.
1.2 By being as prepared as possible, the Municipality, in conjunction with Region of
Durham Health Department and Durham Emergency Management Office
(DEMO), may reduce the likelihood of widespread infection and the
consequences of pandemic illness among Clarington's residents and municipal
staff. The plan will be aligned with the Region of Durham, Ontario Health Plan
for an Influenza Pandemic (OHPIP) and the Canadian Pandemic Influenza Plan
(CPIP) with flu surveillance information as provided by the World Health
Organization.
1.3 Influenza is a contagious respiratory illness caused by a virus. Influenza is
directly transmitted from person to person primarily when people infected with flu
cough or sneeze and droplets of their respiratory secretions come into contact
with mucous membranes of the mouth, nose and eyes of another person (droplet
spread). Influenza can also be transmitted indirectly when people touch
contaminated hands, surfaces and objects (contact spread.)
1.4 Influenza viruses are unique in their ability to cause sudden, pervasive illness in
all age groups on a global scale. An outbreak on a world-wide scale of a new
strain of influenza that is capable of causing serious illness is called a pandemic.
For example, The Region's Pandemic Influenza Plan 1 estimates an attack rate of
35% which is expected to reduce staffing due to illness and other reasons by an
estimated 35% of the municipal workforce.
1.5 The timing and pattern of the next influenza pandemic is unpredictable but a
short lead time is likely. Outbreaks will occur simultaneously and a significant
number of Canadians could become clinically ill. The Ontario Health Plan for an
Influenza Pandemic predicts 2% mortality among Canadians.
1.6 The purpose of the Business Continuity Plan is to develop a guideline to maintain
the essential municipal services and supplies necessary to maintain the required
core services. The health care of Clarington residents will remain the
responsibility of the Region of Durham, assisted by the Municipality as required.
1.7 As with most plans, continuous review and updates will be required as additional
information becomes available. The Municipality will continue to monitor these
1 Regions of Durham Pandemic Influenza Plan estimates 4.5 to 10.6 Million Canadians could become
clinically ill and between 11,000 58,00 could die.
REPORT NO.: COD-027-08
PAGE 3
and other plans to ensure continuity and responsible service for the residents,
businesses and staff of the Municipality.
2.0 BUSINESS CONTINUITY
2.1 Similar to SARS and the 2003 Power Outage, residents will still have an
expectation of service continuance. In the event the World Health Organization
or the Governments of Canada or Ontario declare a Pandemic Period Phase 6 in
North America it is likely DEMO will initiate an Emergency Response through the
local Municipal Emergency Operations Center (MEOC).
2.2 Final decisions on what services will be maintained and how they are staffed may
be made at the time of the emergency by the MEOC based on priority; and, staff
resources and supplies. All Department Heads have reviewed their staffing
requirements based on maintaining the following levels of service
Priority 1 - those services that must be maintained
Priority 2 - those services that may be curtailed for a short duration-a few weeks
Priority 3 - those services that may be curtailed for a longer period of time
2.3 Priority service levels will increase as the emergency advances and will be
monitored by the Department Heads as the conditions change. Priority staffing
allocations and resources will be implemented based on the pandemic phase.
As in the case of a pandemic, the phase will be determined by the World Health
Organization. Health Canada and the Province of Ontario will respond to that
phase as per their respective Pandemic Plans.
3.0 DECLARATION OF AN EMERGENCY
3.1 In the event of a Pandemic Phase 6 declaration, social distancing may require
the closure of public facilities and minimized public contact to avoid the
contagious spread of the influenza.
3.2 It should be noted each department also will assess their operational
requirements including staffing as well as sufficient supply of materials and
equipment based on each of the seasons in which the pandemic arrives.
3.3 In the event of a severe staffing shortage in excess of 35%, shared resources
among area municipalities may be required.
3.4 Emergency and Fire Services, in conjunction with other Emergency Service
responders, may review the priority of responses required during the pandemic -
i.e. - only attend to fires and motor vehicle extrication calls; avoid medical
responses when ambulance services have already been dispatched.
REPORT NO.: COD-027-08
PAGE 4
3.5 The Regional Health Plan indicates public facilities may be used for inoculation
centers in which case, staff priorities may change to accommodate the
maintenance and operation of these facilities for the Region's purposes.
3.7 Depending on the mortality rate, the Region may require the use of municipal
arenas for morgue operations or other health uses which will also change
operational priorities.
4.0 FINANCIAL IMPLICATIONS
4.1 The cost effect of an emergency similar to a Phase 6 pandemic cannot be
estimated at this time. Mitigating factors include communications links and
supply chain issues (maintaining sufficient supplies of inventory and stock items;
possibly 3 - 4 month supply of certain supplies in the event of a pandemic)
assuming suppliers will also be experiencing a staffing shortage.
4.2 In the event of a significant staff shortage, overtime may be required to ensure
continuation of municipal services, particularly in Emergency and Fire Services
as well as Operations and Community Services Departments.
4.3 It is for these reasons that a modest Health & Safety Reserve will be
recommended to be established in the 2009 budget to reduce the budget impact
in the event of a prolonged Pandemic period and the associated costs for related
emergencies with an annual amount to be transferred to the reserve for
unanticipated costs. The appropriate amount will be determined through the
preparation of the 2009 budget.
5.0 PREPARATION MEASURES
5.1 Measures the Municipality may undertake in advance of a pandemic include:
· Develop computer dedicated telephone links to employee residences for
those employees who can for the most part, work from home with minimal
impact to the municipal services.
· Establish public information telephone numbers with recorded up-to-the-
minute messages regarding available municipal services.
· Establish staff information telephone numbers to keep staff informed on
latest information and departmental operational status.
· Public education programs for electronic payment of tax invoices and
accounts receivable.
· Establishment of payment kiosks in certain public areas such as malls for
the electronic payment of tax bills.
REPORT NO.: COD-027-08
PAGE 5
6.0 COMMENTS
6.1 Communications to the residents will be of prime importance during a declared
emergency. The current Emergency Plan addresses all communications
protocol.
6.2 The Business Continuity Plan will be annexed to the Clarington Emergency Plan
as part of the Municipality's overall response to emergency situations and
controlled responses.
Municipality of Clarington
Business Continuity
Plan in the Event of a
Pandemic or Similar
Emergency
{lLafl!1gron
Municipality of Clarington - Business Continuity Plan
Printed: May 5,2008 Revision 4.1 Page 1 of 14
Introduction
The Municipality of Clarington has prepared this Business Continuity Plan
designed to assist Council and the Municipal Emergency Operations Center to
maintain expected services for the residents as well as the employees,
volunteers and suppliers who are served by local government.
In the event of a pandemic or similar emergency, the Province of Ontario,
through the Region of Durham will direct emergency actions to be taken by
municipal governments. This plan has been prepared to supplement the
Provincial and Regional Plans as it applies to the residents and staff of the
Municipality of Clarington.
This Business Continuity Plan has been submitted for review and endorsement
by the Council of the Municipality of Clarington. As in all emergency planning,
the Municipality's Municipal Emergency Operations Center, consisting of Council,
CAO and Department Heads, supported by staff will make the necessary
decisions based on the pandemic phase and information available at the time as
conditions change. This Business Continuity Plan will act as a guide to the
Municipal Emergency Operations Center to assist with the necessary decision
making.
For more information regarding this plan, please contact
The Municipality of Clarington
Corporate Services Department
40 Temperance Street
Bowmanville, ON
L 1C 3A6
Phone:
Fax:
Email:
905 623 3379
905 623 0608
corporateservicesralclarinoton. net
In the event of a pandemic; or any other emergency, regular information updates
will be available at www.clarinoton.net
Additional updated information for pandemic and emergency planning for
residents and business owners is available on the internet. A directory of
available sites at the time of printing is provided as an appendix to this plan.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 2 of 14
BACKGROUND
Health organizations are predicting a Pandemic will occur in the future.
Pandemics are caused by influenza viruses which are unique in the ability to
cause sudden, pervasive illness in all age groups on a global scale.
Influenza is a contagious respiratory illness caused by a virus. Influenza is
directly transmitted from person-to-person primarily when people infected with flu
cough or sneeze and droplets of their respiratory secretions come into contact
with another person.
There have been three pandemics in the last century, with the worst being the
1918-1919 Spanish flu that caused over 10 million deaths worldwide. Health
officials do not know when the next influenza pandemic will occur. but they are
certain it will happen.
The timing and pattern of the next influenza pandemic is unpredictable, but with
global travel. a short lead time is likely. The Region of Durham Pandemic Plan
advises outbreaks will occur simultaneously and 4.5 to 10.6 million Canadians
could become ill with the disease. Estimates of deaths range from 11,000 to
58,000. The economic impact (direct and indirect) on the health care system is
estimated to be between 10 and 24 billion dollars 1
"High Risk" residents are redefined for this estimation as approximately 15% of
the total population:
(a) During a pandemic, groups that are not traditionally at risk of developing
complications from annual influenza may be considered at high risk of
complications. For example. during the 1918 pandemic, healthy people aged 20-
45 years were particularly susceptible to the virus.
(b) Some groups may always be considered at high risk due to their underlying
medical conditions.
(c) At the time of a pandemic, early epidemiologic data may give clues as to who
is at highest risk of complications from the pandemic strain.
1 Source: The Canadian Pandemic Influenza Plan, February 2004, using the CDC FLUAID 2.0
tool on the 2004 population estimates by Public Health Unit based on 2001 census.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 3 of 14
PANDEMIC PHASES
There are six recognized Pandemic Phases. This report is prepared to address
Pandemic Phase 6 in which flu symptoms are increasing and there is sustained
transmission in the general population in North America.
As of 2005, World Health Organization has classified the current level of
pandemic alert at phase 3.
Period Phase Description
Inter-pandemic 1 No new influenza virus subtypes have been detected
in humans. May be present in animals. If present in
animals the human risk is considered low.
2 No new influenza virus subtypes have been detected
in humans, however a circulating animal influenza
virus poses a substantial risk to humans.
Pandemic Alert 3 Human infections with a new subtype, but no human-
to-human spread or at most rare instances of spread
to a close contact.
4 Small clusters(s) with limited human-to-human
transmissions; but spread is highly localized,
suggesting the virus is not well adapted to humans.
5 Larger c1uster(s) but human-to-human spread still
localized, suggesting that the virus is becoming better
adapted to humans, but may not yet be fully
transmissible (substantial oandemic risk)
Pandemic 6 Increased and sustained transmission in general
Period population.
Post-pandemic Return to inter-pandemic period.
AIM AND PURPOSE
The aim of this plan is to outline operational concepts, roles and responsibilities
and procedures that would support the Municipality of Clarington to prepare for,
respond to, and recover from an influenza pandemic.
As with most plans, continuous review and updates will be required as additional
information becomes available. The Municipality will continue to monitor these
and other plans to ensure continuity and responsible service for the residents,
business and staff of the Municipality.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 4 of 14
PROJECTED WORKFORCE ABSENTEEISM
As reported by the Region of Durham Pandemic Plan, it has been projected all
workforces will experience absenteeism in the range of 30 - 35% of the regular
staffing levels. This absenteeism will be caused for several reasons in addition
to experiencing flu symptoms. Employees may be required to arrange for care of
ill family members as health care facilities will be maximized. Children may not
be able to attend school due to absenteeism of the educational staff, and, elderly
family members may need additional home care.
PREVENTION
The actual strain of influenza may not be determined by World Health
Organization officials until it actually arrives in North America. At that point,
serum development, manufacturing and inoculation of staff and residents may
take several weeks to several months.
The Medical Officer of Health is responsible for the implementation of public
health measures in Durham Region including the Municipality of Clarington.
Implementation of these measures will be coordinated with the Province.
Prevention may be a key component of avoiding; or, at least lessening the effect
of the pandemic. Certain preventative measures may lessen the impact,
minimize the spread, reduce the effects and reduce the risk of acquiring the
influenza. Pandemic flu spreads the same way as seasonal flu; through droplets
contained in a sneeze or cough. Individuals may be active carriers for 2 - 3 days
before feeling any effects. Preventative measures include proper hand-washing,
use of anti-bacterial hand wash, proper control of coughing or sneezing; proper
disposal of tissues and used towels as well as proper cleaning of exposed work
surfaces. The importance of the annual flu shot clinic will be stressed for staff as
a preventative measure as well as poster campaigns in all municipal facilities to
stress the aforementioned preventative steps.
Additional updates from the Region of Durham Health Department will be
provided as they become available; or, may be obtained directly from the Region
Health Department link at www.reaion.durham.on.ca .
Municipality of Claringlon - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 5 of 14
Prioritization for Immunization
The influenza strain in a pandemic will be unique. In the early stages of a
pandemic, vaccine may be in short supply. In this situation, the Province will
follow the national recommendations for priority groups for influenza
immunization. To ensure a consistent approach to the use of vaccine, the
Region of Durham in their most recent Pandemic Plan (June 2006) has
developed working definitions and criteria to determine priority groups for
immunization. The priority groups are as follows:
1. Front Line Health Care workers and key health decision makers
2. Remaining Health Care workers
3. Emergency I Essential Service Providers
4. Persons at high risk of fatal outcomes (e.g. - people in nursing homes,
long-term care facilities, people with high risk medical conditions, people
over age 65, children between the age of 6 and 24 months.)
5. Healthy Adults
6. Children 24 months to 18 years of age.
The province may redefine these groups on the characteristics of a new
pandemic virus.
BUSINESS CONTINUITY IN THE EVENT OF A PANDEMIC EMERGENCY
Similar to SARS and the 2003 Power Outage, residents will have an expectation
of service continuity. In the event Pandemic Period Phase 6 is declared in North
America either by the World Health Organization or Canadian Government
(Health Canada), it is likely DEMO will initiate an Emergency Response through
the local Municipal Emergency Operations Center (MEOC).
The Province of Ontario predicts 35% of the population could be affected and
there may be a 2% mortality rate. In Clarington, that equates to approximately
1,720 deaths related to a Pandemic.
Final decisions on what services will be maintained and how they are staffed may
be made at the time of the pandemic by the MEOC based on priority and staff
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 6 of 14
resources. All department heads have reviewed their staffing requirements
based on maintaining the following levels of service
Priority 1 - those services that must be maintained
Priority 2 - those services that may be curtailed for a short duration-a few weeks
Priority 3 - those services that may be curtailed for a longer period of time
Priority staffing allocations and resources will be implemented based on the
Level of Pandemic Alert as initiated by either of the World Health Organization,
Health Canada or Province of Ontario's Commissioner of Emergency
Management or Chief Medical Officer of Health.
As of the latest information available at the time of printing (World Health
Organization - 2005), the Pandemic Alert is at Phase 3 - No or Very Limited
Human-to-Human Transmission.
The following charts will provide guidance to the MEOC during the different alert
stages.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 7 of 14
Pandemic Alert Phase 3 - Human infections with a new subtype, but no human-to-
human spread; or at most, rare instances of spread to a close contact
Planning Stages Active Stages Current Status
May 2, 2008
Municipality is in the Planning Stage of preparedness for an emergency in which staff
absenteeism will be areater than the norm.
Staffing absenteeism is at Fitting of N95 face masks Fire & By-Law Completed
normal rates for front -line staff contact
(Fire, by-law, reception)
Identify departmental Develop data base and In development
priorities and functions screen potential volunteers
to assist with community
emergency programs at
both municipal and regional
levels
Identify employee cross- Liaise with municipalities Fire mutual aid in place
training opportunities within Region of Durham for
available shared resources
in the event of an
emeraencv
Introduce staff preventative Review existing service In development
training for flu-hygiene contracts for Business
(cough etiquette, infection Continuity Plans and
control including use of continued service to the
hand sanitizers, frequent Municipality
washing of hands, not
sharina eauipment etc.)
Staff would be encouraged Where deficient, suppliers In development
to receive annual influenza to provide Business
vaccinations. Continuity Plans to
Municioaiitv.
Develop greater use of Under consideration
electronic circulation of
Planning Development
Applications and
documents from all other
departments that would
reduce the impact of face-
to-face exchange of paper.
Electronic circulation would
be "aerm-free"
Test resources for work- Pending
from-home critical core
services (Payroll, Accounts
Receivable/Payable)
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 8 of 14
Pandemic Alert Phase 4 - Small Clusters with limited human-to-human transmissions;
but spread is hiahlv localized, suggestina the virus is not well adapted to humans.
Planning Stages Active Stages Current Status
May 2. 2008
Notification from authorized Prepare for escalation As required
agency that Alert has directly to Level 6 (similar to
escalated to next level SARS Outbreak)
Expected time period to Implement intense cross- In development
migrate to Canada from training program with
other parts of the world is identified staff
up to 3 months.
Implementation of Conduct security checks for As required
Municipal Preparedness at x-training staff where
Level 4 necessary
Expect normal absenteeism No action required
until migration to Canada
Commence I.T. Network In development
and Communications
installations for staff
identified to work off-site
(home)
Develop Video In development
Conferencing network for
public I staff meetings in
future staaes.
Confirm availability and As required
stock necessary supplies
for 3 - 4 month period
where possible
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 9 of 14
Pandemic Alert Phase 5 - Larger clusters but human-to-human spread still localized,
suggesting that the virus is becoming better adapted to humans, but may not yet be fully
transmissible (substantial pandemic risk)
Planning Stages Active Stages Current Status
May 2, 2008
Notification from authorized agency of significant human-to-human transmission of the
flu.
Prepare for out break in Suspend Development As required
North America I Canada Review Planning, Fire
from off-continent within 3 Prevention and Building
months or sooner Inspections services until
after pandemic.
Escalate Municipal plan to Suspend School Crossing As required
next level Guard program upon
closure of Schools by
Boards of Education
Project 10- 15% Assemble Municipal Control As required
Absenteeism due to "fear Group to monitor spread of
factors" of contracting flu Flu Virus with DEMO
virus
Department Heads will As required
attend at MOC
Monitor and sustain most As required
municioal services
Limit public assembly and As required
implement social distancing
- close indoor and outdoor
recreation facilities, public
parks for public assembly
and proarams
Intense hygiene program As required
for front-line staff - masks
and aloves
Initiate work-from-home As required
program for identified staff
where applicable
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 10 of 14
Pandemic Period Phase 6 - Increased and sustained transmission in general
population
Planning Stages Active Stages Current Status
May 2, 2008
Notification of Pandemic in Canada
Implement full pandemic On order from Ministry
program
Assemble full Municipal As required
Control Group including
designates to work at MaC
with federal and provincial
agencies and DEMO
Sustain essential services As required
onlv
Close all Municipal As required
Buildings and Parks to
Public
Implement Video As required
Conferencing for public
information, public
meetings, staff meetings
and staff contact
information
Maintain hygiene program As required
for all staff working in all
municipal facilities
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 11 0114
Core Services Staffina and Supply Reauirements
In evaluation of core staffing requirements, the following criteria will be taken into
consideration:
· Minimum staff required to maintain the service
· Staff shortages in the event of 35% absenteeism in that service area
· Interdepartmental cross training for staff in priority 2 and 3 to maintain priority 1
areas
· Alternate work-site locations for staff - such as working at home
· Core Services identified as
o A service or function that when not delivered creates an impact on the
health and safety of individuals
o A service and/or function that may lead to the failure of a business unit if
activities are not performed within a specified time period.
During the active stages, Department Heads will determine core services to be provided
and key staff required to maintain those services as the active stages are assessed.
Additional reports to Council will be provided during critical stages for authorization to
change key service levels as required.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 12 of 14
FINANCIAL IMPLICATIONS
The cost effect of a Phase 6 pandemic period cannot be estimated at this time.
Mitigating factors include supply chain issues; maintaining sufficient supplies of
inventory and stock items - possibly 3 - 4 month supply of certain supplies in the event
of a pandemic, expecting suppliers will also be experiencing a staffing shortage.
In the event of a significant staff shortage, overtime may be required to ensure
continuation of municipal services, particularly in Emergency and Fire Services as well
as Operations Department for seasonal activities (snow removal) and fleet
maintenance.
Measures the Municipality may undertake in advance of a pandemic include:
· Develop computer dedicated telephone links to employee residences for those
employees who can for the most part, work from home with minimal impact to the
municipal services. (The attached staff survey would assist in determining potential
work-from-home opportunities)
· Establish public information telephone numbers with recorded up-to-the-minute
messages regarding available municipal services.
· Establish staff information telephone numbers to keep staff informed on latest
information and departmental operational status.
· Public education programs for electronic payment of tax invoices and accounts
receivable.
· Establishment of payment kiosks in certain public areas such as malls may be
closed to public assembly for the electronic payment of tax bills.
SUMMARY
Communications to the residents will be of prime importance during a declared
emergency. The current Clarington Emergency Plan addresses all communications
protocol.
The Pandemic Business Continuity Plan will be annexed into the Clarington Emergency
Plan as part of the Municipality's overall response to emergency situations and
controlled responses.
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 13 of 14
Resources
Please refer to the Clarington Emergency Plan for updated contacts, phone numbers,
email address and web sites.
Provincial Coordination Plan for Influenza Pandemic - June 2006
hltp:llwww.health.gov.on.ca/eng I ish/providers/progra m1emu/pan _ flu/oh p ip2/plan _full. pdf
Durham Region Pandemic Influenza Plan - June 2006
hltp:llwww.region.durham.on.ca/de partments/hea Ith/disease -prevention/pandemicl nfluen zaPlan. pdf
Additional Information
World Health Organization
hltp:llwww.who.intlcsr/disease/influenza/pandemie/enl
hltp :llwww.who.intlcsr/disease/avian_influenza/phase/enl
Public Health Canada
hltp:llwww.hc-sc.gc.ca/ahc-ase/intactiv/pandem-flu/questionsbk1_e.html
Ministry of Health and Long Term Care
hltp:llwww.health.gov.on.cal
Region of Durham - Health Department
hltp:llwww.region.durham.on.ca/health.asp?nr=departments/health/healthinside.htm
Region of Durham - DEMO
hltp:llwww.region.durham.on.ca/defaull.asp?nr=/departments/demo/aboul.htm&srch=demo
Municipality of Clarington - Business Continuity Plan
Printed: May 5, 2008 Revision 4.1
Page 14 of 14
(~~-fngton
EMPLOYEE PANDEMIC SURVEY
In the event of a Pandemic or similar emergency the Municipal Administration
Centre and other satellite administrative offices may be closed to the public. In
order to maintain required levels of service to the community, the Municipality of
Clarington may offer employees the opportunity to work from home.
In order to accomplish this, a brief survey is required. If you would consider
working from home in this situation, or other similar emergency, please answer
the following questions to the best of your knowledge.
Name:
Department:
Position:
Date:
1 In the event of an emergency, would you be willing to work at home?
Yes No
o 0
2 Do you have any of the following office equipment at home that
would be available for use?
Yes No
Telephone 0 0
Fax Machine 0 0
Internet Connection 0 0
3. Fax Machine - tell us about your fax machine.
Yes No
Stand alone 0 0
Computer Based with Software 0 0
Dedicated Phone Line 0 0
4 Internet Access - tell us about your Internet Access.
Yes No
High Speed
o
o
5 ISP - Internet Service Provider
Rogers Cable
o
Bell Sympatico
o
Other (Please Specify)
6 Are you prepared to accept a computer on-loan from the Municipality of
Clarington for the purposes of working at home during an emergency?
Yes No
o 0
Please note: Participation in the survey is not a commitment on your behalf
nor by the Municipality, but simply a survey to determine potential
resources available to the Municipality in the event of a prolonged
Pandemic Emergency within the community. If you have any questions
regarding your responses, please speak to your Department Head.