HomeMy WebLinkAboutESD-007-08
CJ. u
~~
REPORT
EMERGENCY AND FIRE SERVICES
Date:
GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
~~o~~PA" .;LqCj-O~
Meeting:
April 28, 2008
Report #: ESD-007-08
File #
10.12.6
By-law #2.00~-o8: I
Subject:
DURHAM REGION MEDICAL TIERED RESPONSE AGREEMENT
Recommendations:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report ESD-007-08 is received for information; and
2. THAT the attached Durham Region Medical Tiered Response Agreement
between Durham Region EMS and The Corporation of the Municipality of
Clarington be approved and that the Mayor and Clerk be authorized to execute
this agreement.
Submitted by:
~~ 0
--
Reviewed b~~--~
Franklin Wu,
Chief Administrative Officer
ordo Weir, AMCT, CMM111
Director of Emergency & Fire Services
GW:sr
CORPORATION OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T(905)623-3379 F (905)623-6506
ESD-007-08
Page 2
BACKGROUND
Clarington Emergency and Fire Services has participated in tiered response, which was
initiated in the 1980's and was set up to dispatch police, fire and ambulance to what is
determined to be a life threatening situation.
At that time, a life threatening situation was established as a condition that falls within
the following criteria:
· Absence of breathing/difficulty breathing
. Unconsciousness
. Severe bleeding
· Motor vehicle accident with ambulance responding
. Real or apprehended heart attack
A tiered response committee was established in 1999 to review the criteria in an effort
to form an agreement between responding agencies that would clarify their level of
response.
In October 2004, guidelines for Tiered Response Agreements were sent out to all
agencies affected. A copy of these guidelines is attached.
REPORT
After review of this agreement, it is staff's recommendation that the Municipality of
Clarington approve and sign the document.
Attachment: Durham Region Medical Tiered Response Agreement
Guidelines for Tiered Response Agreements
IfAlTH
DEPARThENT
Assistant
Direcl:or
STEVE D.
MCNENl Y
Ext. 2248
Emergency Medical Services
4040 Anderson St., Whitby, ON L1R 3P6
Phone: (905) 665-6313 Fax: (905) 444-2042
DURHAM REGION MEDICAL TIERED RESPONSE AGREEMENT
This letter of agreement between Durham Region EMS and the Clarington
Emergency Services authorizes the Ministry of Health and long-Term Care
(MOHl TC) Central Ambulance Communications Centre (CACC) activation of a
tiered response, to provide first response resources and skills to out of hospital
medical emergencies in accordance with the following criteria:
LEVEL C TIERED RESPONSE:
A tiered response will be requested within one (1) minute of EMS dispatch, and in
conjunction with the response reference chart, for the following emergency requests
for service:
1. Respiratory Arrest (Absence of Breathing)
2. Cardiac Arrest (Absence of Pulse)
3. Unconsciousness.
4. Motor Vehicle Collision with EMS attending.
5. Profuse and Uncontrolled Bleeding.
6. Acute Chest Pain and/or Shortness of Breath / Difficulty Breathing.
The level C Tiered Response criteria are not consistent with the
recommendations from Durham Region EMS (only Level A and Level B criteria
are recommended by Durham Region EMS) but have been directly requested by
the Fire Chief of the Clarington Emergency Services. Thus, via this agreement
Durham Region EMS shall honour the request of the Fire Chief.
The CACC shall notify the Clarington Emergency Services within 1 minute of
EMS dispatch in response to a potential life threatening medical emergency,
which meets the stated criteria for tiered response.
"Corrunitted to exceUence in pre-hospita/ care. "
The CACC shall provide all necessary call details/information during the initial
and/or follow-up notification(s) to ensure the details provided to emergency first
response resources are consistent with the details provided to EMS.
The stated criteria for medical tiered response are in addition to the usual
incidents requiring fire services response under their fire suppression, rescue
and/or HAZMA T mandate where CACC notification of the fire service is
automatic.
Once a tiered response has been initiated, it shall only be cancelled if the request
for service is cancelled by the call originator and/or EMS resource(s) have
arrived on scene and made patient contact.
This agreement recognizes that the participating agency, Clarington
Emergency Services, may not be able to respond to a medical tiered response
when occupied with another emergency, or for any other reason as determined
by their senior on-duty officer.
The Clarington Emergency Services will immediately notify the CACC of their
inability to operate or respond in accordance with the tiered response agreement
and CACC shall advise Durham Region EMS accordingly.
CACC Responsibilities:
· Activation of the tiered response, to provide first response resources and
skills to out of hospital medical emergencies in accordance with the
applicable tiered response criteria.
· Provide all necessary call details/information during the initial and/or
follow-up notification(s) to ensure the details provided to emergency first
response resources are consistent with the details provided to EMS.
Fire Service Responsibilities:
· Emergency first response (first aid, oxygen, CPR, automated
defibrillation),
. Fire prevention and suppression,
· Coordinate rescue and/or HAZMA T operations in cooperation with EMS
resources to ensure patient clinical care requirements are addressed.
Emergency Medical Services (EMS) Responsibilities:
. Coordinate all out of hospital medical care and transportation.
· Work cooperatively with Fire Services during rescue and/or HAZMAT
operations to ensure patient clinical care requirements are addressed.
This agreement will be reviewed annually to ensure its currency.
Dated the
day of
200_.
Durham Reaion EMS
Name (print):
Title:
Signature:
Municipality of Clarinaton
Jim Abernethy, Mayor
Patti L. Barrie, Municipal Clerk
Appendices: Tiered Response Reference Chart
Qoriginal Agreement - Date
o Amended Agreement - Date
c
c
.
.
GUIDELINES
FOR TIERED RESPONSE AGREEMENTS
DELIVERED BY PUBLIC SAFETY AGENCIES
IN ONTARIO
Ontario Association of Fire Chiefs
Ministry of Health and Long Term Care
Ministry of Community Safety and Correctional Services
October 2004
c
INTRODUCTION
The Ministry of Health and Long Term Care and the Ministry of Community Safety and
Correctional Services support the implementation of formal tiered response agreements
between local police, fire, ambulance and other public or private safety agencies. Such
written agreements provide a framework for cooperation between, and coordination of,
emergency services on a local/evel. The coordination of public safety agencies is a
teamwork approach that helps improve the response to specified emergency situations
and overall public safety service to the community.
BACKGROUND
c
Tiered response is recognized internationally as an effective method of coordinating
ambulance, fire, police and other public or private safety agencies to provide rapid first
response assistance to the public in the most timely and efficient manner possible.
Tiered response endeavors to send the closest emergency response agency, based on
time, to render assistance at the scene of an emergency incident until the primary
response agency can arrive.
Tiered Response is a formal,~lj~i~.Wt1e~~'2i~t~.~./~fGjic
._r~t~I~~~~ ~~~'aa~~I~i~:~~~~~ ~;:~~~::ez :~~:~i;~~:~~!~~~~~~~i~Osafety
incident. A tiered response agreement outlines the capabilities, expectations and
limitations of each agency and defines the criteria for each public safety agency's
response.
In some instances, this cooperation led to the development and implementation of
formal written tiered response agreements. Such agreements determine when and
under what circumstances participating public safety agencies call upon each other for
assistance.
The term tiered response grew out of an effort to establish a coordinated systems
approach to emergency incident response. Tiered Response, as a program, was first
documented in the Fifteen Components of An Emergency Health Services (EHS)
System. This includes the provision for multi-agency response to life-threatening
medical emergencies (Tiered Response). These components have been adopted as,
and are recommended as being one of the principles of the EHS system in Ontario.
GUIDING PRINCIPLES
The guiding principles of any tiered response program are:
l
. To ensure the timely availability of staff and resources to safely and efficiently
mitigate a life threatening / public safety incident;
(
· To deploy adequately trained and equipped personnel to the scene of agreed upon
life threatening / public safety emergencies. For example, as a minimum, current
certification in first aid and CPR would be required for personnel in the medical
emergency response.
WHAT IS A TIERED RESPONSE AGREEMENT?
It is a written, formal agreement that:
· Spells out the terms and conditions under which tiered response is activated;
· Sets out the capabilities, expectations and limitations of each agency involved in
the agreements;
· Establishes activation and deactivation protocols for the participating agencies.
REQUIREMENTS FOR A TIERED RESPONSE AGREEMENT
(
A written agreement is required between participating public safety agencies, which
defines the specific capabilities, expectations and limitations each agency will have
in respect to each other, and each agency's role in various emergency situations. A
sample tiered response agreement is attached to this guideline, which may be
modified to meet local needs and participants.
It is strongly recommended that a tiered response committee be established,
consisting of all of the partners to the agreement. The committee should meet on a
regular basis to address the operations within the agreement areas. The committee
should review each tiered response agreement on an annual basis, as a minimum.
A TIERED RESPONSE AGREEMENT INCLUDES:
· The expectations and limitations of each participating agency;
· The types of emergency situations under which Tiered Response shall be activated
and deactivated for each group;
· The role of each responder group in each type of emergency situation;
· The role of various dispatch services, the dispatch function of each agency center in
tiered response activation;
(
· The type and nature of Protocols utilized to activate and coordinate tiered response
("
(
(
partners; the responsibilities and protocols utilized by the responding agencies at a
scene;
· The type and nature of orientation and training activities conducted to ensure that
participating public safety agencies are effective in working together to respond to
specific emergency situations;
· A resolution from participating municipal councils authorizing and approving
municipal participation in such a program;
· The type and nature of agreement amending formulae, the manner to arbitrate
disputes and a process for partners to withdraw from such an agreement.
GENERAL CRITERIA FOR TIERED RESPONSE
Tiered response criteria used by communities for public safety agency agreements will
vary according to local conditions such as:
· Geographical distances in rural or remote areas;
· Differences between full-time, part-time and volunteer agencies;
· The type and level of emergency services and resources available;
· The intention of tiered response is to provide a clear response time advantage by
one of the other partners over the primary responding agency.
CRITERIA FOR ACTIVATING TIERED RESPONSE
· Life threatening public safety incidents, such as medical emergencies;
· Multi-casualty incidents;
· Hazardous material incidents involving casualties and/or potential for casualties;
. Chemical, Biological, Radiation, Nuclear, Explosion (CBRNE) incidents.
The effectiveness of tiered response programs is dependent upon prompt notification of
participating agencies and the activation of the closest (in response time) appropriate
emergency response unit, regardless of agency affiliation. Tiered response agencies
should expect to be activated within 1 minute of receipt of a life threatening/public
safety incident, as defined in the agreement.
In order for a tiered response program to provide the greatest benefit to the public, all
participating agencies should respond to life threatening incidents, particularly when
there is a time advantage over the primary agency response time.
Levels of participation by municipalities and safety agencies may vary based on
community needs and resources.
OPERA TlONAL CONSIDERA nONS
An agreement to participate in a tiered response program is a voluntary commitment
on the part of each agency involved.
All participants in the tiered response agreement must clearly understand the agreed
upon procedure associated with start-up, operational and maintenance costs of the
program. Any locally agreed upon replacement procedures of supplies and equipment
should be documented in the agreement.
c
The committee must ensure that all participants are properly trained to meet the
expectations of each partner within the agreement. Consideration should be given to
interagency training and exercises to ensure an effective and efficient response
capability.
Consideration should be given in any tiered response agreement to CBRNE situations
or other long term/major impact incidents that would affect the agencies abilities to
function in a routine manner. For example, large numbers of staff affected by
quarantine.
CONCLUSION
Tiered Response is a voluntary program built on the principles of teamwork and
cooperation between the public safety agencies. Each participant in a local emergency
response program has a specific role to play in the community, and by working together
they are better equipped to meet the specific emergency needs of the constituents they
serve.
FOR MORE INFORMATION, PLEASE CONTACT:
Ministry of Health and Long-Term Care
Emergency Health Services
5700 Yonge St. 6th Floor
North York ON
M2M 4K5
Telephone (416) 327-7925
Fax (416) 327-7911
or
Ministry of Community Safety and
Correctional Services
Policing Services Division
9th Floor, 25 Grosvenor Street
Toronto ON
M7 A 1 Y6
Fax (416) 314-3040
(
or
Ministry of Community Safety and
Correctional Services
Office of the Fire Marshal
ih Floor, 5775 Yonge Street
North York, ON
M2M 4J1
Telephone (416) 325-3100
Fax (416) 325-3162
i