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HomeMy WebLinkAboutTR-65-98 THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON REPORT Meeting: GENERAL PURPOSE AND ADMINISTRATION COMMITTEE File # t-/O:;2 .G, C Res.#6-<?P" 4'5( . 9<t Date: MONDAY, JULY 13, 1998 Report #: TR - 6 5 - 98 File #: By-Law # Subject: RFP98-2, GROUP BENEFITS CONSULTING Recommendations: It is respectfully recommended that the General Purpose and Administration Committee recommend to Council the following: 1. THAT Report TR-65-98 be received; 2. THAT the Consulting Services of Buffet Taylor & Associates be retained to administer the Municipality's benefit plans for the period from August I, 1998 to May I, 2000; 3. THAT recommendation #2 above be subject to a six (6) month probationary period; 4. THAT should satisfactory service not be received during the six (6) month probation period, the contract be cancelled; and 5. THAT upon the expiry of the initial contract term of May I, 2000, pending satisfactory pricing and service, the contract automatically be renewed for an additional two (2) years. BACKGROUND AND COMMENT: On February 23, 1998, Council resolution #C-179-98 directed that a tender be issued for Benefit Consulting Services, with the results reported to Council for approval. Subsequently, RFP98-2 was advertised and issued with proposals being received as follows: 826 REPORT NO.: TR-65-98 PAGE 2 Pace Consulting North York, Ontario Mosey & Mosey Pickering, Ontario Buffet Taylor & Associates Whitby, Ontario Seabury & Smith Toronto, Ontario Manion Wilkins & Associates Etobicoke, Ontario 2% 2.95% 3.5% 4.0% 4.5% As identified in the terms and conditions of the Request for Proposal, the proposals were evaluated on experience with umbrella plans for group benefits, administration services, capabilities and proven track record with public sector, scope of proposed consul ting services, respondent qualifications, references, pricing, and customer service capabilities. Based on the review by the evaluation committee, which was comprised of the Treasurer, the Deputy Treasurer, the Purchasing Manager, and the Payroll Clerk II, the two highest scoring firms, that being Mosey & Mosey, and Buffet Taylor Associates were invited to make a presentation to the committee. After further review and analysis of the proposals by these two firms, the committee consensus is that both firms are basically equal in their experience and qualifications to service the Municipality of Clarington. The fee proposed by Mosey and Mosey is approximately one half percent (~%) lower than that submitted by Buffet Taylor Associates, which equates to approximately $3,000.00 per year. 827 REPORT NO.: TR-65-98 PAGE 3 It is the opinion of staff that the associated administration costs for staff time and involvement to change from the current Benefit Plan Administers would exceed the projected savings in fees. During the past year there have been some concerns with respect to the quality of service provided by Buffet Taylor Associates. However, there has been a significant improvement over the past three (3) months. In addition, Buffet Taylor Associates have provided the Municipality with a service guarantee for the new contract which states that if they fail to meet our service expectations in any way, they will credit the Municipality with 10% of the total fees for that year towards the next year's fees for service. It is anticipated that this level of service will be maintained throughout the term of the contract. However, if at any time throughout the term of the contract unsatisfactory service is received, there is provision in the Request for Proposal that the Municipality of Clarington reserves the right to cancel at any time, upon sixty (60) days written notice. For the information of Council, Buffett Taylor Associates have acknowledged that -the service received in 1997 was not at a standard satisfactory to the Municipality and have consequently extended their service guarantee of a ten percent (10%) rebate based on the previous year's fees. It is therefore recommended that the contract for Group Benefits Plan Consulting, be awarded to Buffet Taylor Associates to commence immediately and to expire May 1, 2000, and that this award be subject to a six month probation period. Failure of Buffet Taylor Associates to provide satisfactory service will result in contract cancellation. It is further recommended that upon expiry of the initial contract term of May 1, 2000, that pending satisfactory service and pricing the contract be automatically renewed for an additional two year term. 828 REPORT NO.: TR-65-98 PAGE 4 Reviewed by, H. BSc . , AMCT . , ~ W.H. Stockwell, Chief Administrative Officer MM*LB*ld 829