HomeMy WebLinkAboutPSD-039-08
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REPORT
PLANNING SERVICES
Meeting:
Date:
Report #:
GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
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By-law #:J,OO 3'- 0 1oLf-
Monday, April 14, 2008
PSD-039-08 File #:
PLN 37.3
Subject:
NEWCASTLE VILLAGE COMMUNITY IMPROVEMENT PLAN
RECOMMENDATIONS:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report PSD-039-08 be received;
2. THAT the Newcastle Village Community Improvement Plan, dated April 2008 as
contained in Attachment 2 be APPROVED and that the necessary By-law be
PASSED;
3. THAT the Region of Durham Planning Department be forwarded a copy of this
Report and Council's decision; and
4. THAT all interested parties listed for this report and any delegations be advised
of Council's decision.
Submitted by:
G~-~
Reviewed by:
David . Creme, M.C.I.P.,R.P.P. Franklin Wu
Director, Planning Services Chief Administrative Officer
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8 April 2008
CORPORA nON OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T (905)623-3379 F (905)623-0830
REPORT NO.: PSD-039-08
PAGE 2
1.0 APPLICATION DETAILS
1.1 Applicant: Municipality of Clarington
1.2 Community Improvement Plan:
To adopt the Newcastle Village Community Improvement Plan to
allow for incentives and municipal works that will improve the
viability of Newcastle Village and help maintain the strong and high
quality community life that residents enjoy.
2.0 LOCATION
2.1 The subject lands are the Newcastle Village as set out in the schedule to the by-
law in Attachment 4.
3.0 BACKGROUND
3.1 Section 22.3.2 of the Clarington Official Plan identifies Newcastle Village as a
first priority for a Community Improvement Plan. The need for a CIP was further
reinforced by the review of the commercial policies of the Official Plan in 2004.
The commercial policy review was completed in 2006 and recommended that a
CIP study be conducted for Newcastle Village. The Municipality had consulted
with the Newcastle Village BIA during the commercial policy review process to
determine if there was public support for a CIP. On January 29th, 2007
Clarington Council approved a draft terms of reference for the Newcastle Village
Community Improvement Plan and the accompanying study area (By-law 2007-
015). The terms of reference for the study called for a community focus group,
which was formed in March of 2007 and has guided the study since that time.
3.2 The community has been kept informed of the study progress through the
members of the community focus group, through a newsletter distributed
through-out the Village, and through an open house held on October 30th.
Comments received during the progress of the Community Improvement Plan
have been supportive of the recommendations put forward.
3.3 This Community Improvement Plan will allow the Municipality to provide
incentives to business and property owners in the Newcastle Village Community
Improvement Plan Area. It also includes recommendations for works by the
Municipality.
3.4 The Business Development Manager of the Clarington Board of Trade was
intimately involved in the preparation of this Community Improvement Plan and
the Board of Trade will continue to be involved in the implementation.
REPORT NO.: PSD-039-08
PAGE 3
4.0 DESCRIPTION OF THE PROPOSED COMMUNITY IMPROVEMENT PLAN
4.1 Outline
The Community Improvement Plan defines why Newcastle Village was studied
for a CIP, identifies the area that was studied, and provides a recommended
boundary for the CIP project area (Attachment 3). The Plan lists the priorities
that the Community Focus Group has identified for improvements and provides
information about the community such as its historical context, land use,
architectural character and environmental amenities. Economic factors, building
conditions, land use restrictions, and the significance of enhancing the civic
presence of Clarington are noted as issues. Problems and deficiencies are
identified and include such items as:
. street lighting for pedestrian enhancement with a heritage theme
. traffic calming
. off street parking
. signage
. development charge policies
. encouragement for economic development
. commercial building accessibility
. website development
. energy efficiency
. safety and secu rity
The proposed CIP makes a number of recommendations and provides for
incentives such as grant programs in regards to site plan control application fees,
infill projects, building faryade improvements, building code improvements, and
signage.
Summarv of Recommendations
The proposed CIP recommendations include the following:
1. Providing Municipal assistance to property owners with the development
of design ideas/concepts.
Municipal staff could provide assistance addressing such matters as:
. Alternative design ideas and solutions
. Visualizations of design concepts
. Urban design and architectural control requirements
· Technical matters such as shadow impact analysis, choice of
colours, materials, finishes and textures
2. Developing Guidelines for Signage and Renovation Projects
The proposed CIP provides photographic examples that can be used as
guidelines for signage and renovation projects. The proposed design
assistance provided by municipal staff will assist merchants with
REPORT NO.: PSD-039-08
PAGE 4
understanding how their alterations will appear within the street context.
The CIP proposes the preparation of guidelines for infill development and
streetscape improvements to encourage further development of
Newcastle's historic architectural appeal and is an opportunity for
continued community engagement.
3. Facilitation of Key Development Projects
It is proposed that the Municipality assist developers by expediting the
development review process for projects within the CIP area. Signage
changes, and guidelines for signage, renovation projects, and streetscape
improvements also work as incentiv~s to business and property owners.
4. Amendments to the Sign By-law
The CIP also proposes that consideration be given to the provision of T-
bar signs in the review of Sign By-law 97-187.
5. Promotion and Marketing Initiatives
The CIP proposes the preparation of a brochure to identify walking and
cycling trails and natural areas. Additional community promotion is
proposed through the development of a website and other marketing tools.
The Newcastle BIA andlor Chamber of Commerce are encouraged to
pursue these proposals in cooperation with the Municipality.
6. Grant Programs to encourage good redevelopment
The Newcastle Village Community Improvement Plan proposes grant
programs for site plan control application fees, infill projects, building
fayade improvements, building code improvements, and signage. Grants
would be limited to the funds allocated through the municipal budget
process.
7. Development Charges relief for key types of projects that would
rejuvenate the CIP area
The proposed CIP includes two recommendations in regard to the
Municipality's Development Charges By-law 2005-108. The first
recommendation suggests a development charges incentive program be
provided for the construction of new mixed-use buildings in the CIP area.
A reduction or waiver of development charges would apply only to the
residential component of the building. The second recommendation is for
the expansion of the existing revitalization area identified in the current By-
law so that it matches the existing BIA boundary.
8. Capital Improvements - Public Amenity Areas
The CIP proposes that the Municipality consider assisting in the
installation of public art, street furniture, bicycle parking, and entry
gateway features on a case by case basis when funding is available.
REPORT NO.: PSD-039-0S
PAGE 5
9. Capital Improvements - Signs
Signage for community events, plus additional directional and business
identification have been identified for future consideration.
10. Capital Improvements - Extending the Area of Heritage themed
pedestrian scale Street Lights
The installation of heritage style street lighting along King Avenue east to
Brookhouse Drive, and along Mill Street South from King Avenue to
Robert Street, has been identified by the Community Focus Group as a
priority. At this time there is no identified source of funding for this
enhanced level of service. This recommendation is further discussed in
Section 7 of this report.
11. Ongoing Implementation Guided by Community Liaison Group
The CIP proposes to have an ongoing liaison with the community to guide
implementation through a community liaison group.
5.0 PUBLIC MEETING AND SUBMISSION
5.1 There was one ~ublic submission presented at the statutory Public Meeting held
on February 25 h, 2008. Mr. Ed Vanhaverbeke spoke in support of the Plan,
noting in particular the recommendations in regards to providing incentives for
the construction of mixed-use developments. He supports the recommendation
that development charge incentives be considered for the residential component
of mixed-use developments.
5.2 Theresa Vanhaverbeke, Vice-Chair of the Community Focus Group spoke on
behalf of the group in support of the Community Improvement Plan presented at
the Public Meeting.
5.3 Property and business owners that attended the Open House held in October
and who have spoken with Planning Staff since that time are in support of the
recommendations and anxious to submit grant applications.
5.4 Since the Public Meeting one resident has inquired about the community focus
group's request for heritage style pedestrian-scale street lighting along Mill Street
South as part of the 2008 road reconstruction project by Durham Region. He has
been informed of the recommendations contained in this report which are
discussed in Section 7.
5.5 Additional Community Focus Group Comments
Two issues were raised by the Community Focus Group over the course of their
meetings. The first issue is the payment owing to the Municipality related to the
commercial development on the west side of Bowmanville. The Principles of
Understanding for the Halloway Holdings Ltd. (Home Depot), site on the east
side of Green Road and the West Diamond (Metrus) site on the west side of
Green Road indicates that a payment would be forwarded to the Municipality to
be deposited in a reserve account for future disbursement to the Orono and
Newcastle BIAs to fund programs, or to provide assistance to the BIAs and/or
assist with the implementation of the provisions of Community Improvement
REPORT NO.: PSD-039-08
PAGE 6
Plans, as Council in its discretion considers to be appropriate. The CFG would
like Newcastle Village to be treated in a manner similar to Bowmanville and
Orono with regard to the funding of the CIP grants.
The second issue raised by the Community Focus Group is the architectural
design of new municipal buildings. The Group suggest that the public
consultation process related to new municipal facilities provide greater
opportunity for the public to comment on the architectural style of public
buildings. Particularly, they would like new buildings to be designed in a manner
that is in keeping with the historic architectural character of the communities in
which they are being built.
6.0 AGENCY COMMENTS
6.1 Letters were sent to the applicable commenting agencies on January 17th, 2008
asking for comments within a three week timeframe. No objections to the
Newcastle Village Community Improvement Plan have been received.
6.2 The Durham Region Works Department has noted that the existing illumination
on Mill Street is poor and will be upgraded to the appropriate standard for
vehicular traffic during reconstruction. King Avenue is designated as a Type A
arterial road and a Transit Spine in the Region's Official Plan. Any traffic calming
on King Avenue should be intended to control vehicle speeds without
compromising the road's role and function. In addition to accommodating farm
equipment, they speCifically recommend avoiding vertical deflections such as
speed bumps which can impede transit and emergency vehicles. Maintaining
effective arterial road operations on King Avenue and Mill Street will help to
minimize the potential for through traffic infiltration on the surrounding road
network. These comments have been incorporated into the final Plan.
6.3 Veridian Connections has expressed a concern in regards to the proximity of
overhead power lines to the work associated with the improvement possibilities in
the CIP area. There is the potential that many of the improvements would
involve the use of equipment such as a boom truck to install signage or scaffold
platforms for fayade repairs, etc. Veridian states that inadvertent electrical
contacts with overhead power lines are one of the leading causes of fatalities for
the public and workers in the construction sector. They have requested that the
Municipality request contractors set up onsite meetings with Veridian staff to
review possible safety hazards prior to undertaking improvements. Appendix 4
of the Plan, which outlines the requirements to obtaining a grant, includes this
requirement.
6.4 On February 27th staff meet with the members of the Clarington Accessibility
Committee to present the Plan and obtain their comments. The Committee
members had no objections to the Plan but did note the difficulty people with
accessibility challenges have when shopping in older downtown cores. Although
there would be grants available, it is very difficult to modify older buildings to
make them more accessible. While some buildings can not be easily changed on
the outside there are many things that can be done to aid with accessibility. The
REPORT NO.: PSD-039-08
PAGE 7
group had prepared an Accessibility Checklist as part of a Clarington
Accessibility Business Community Challenge. This list has been included in the
CIP as Appendix 6 to provide business owners with options of how they can
make their buildings more accessibility friendly.
6.5 The Chair of the Clarington Heritage Committee (CHC) has provided comments
on behalf of the Committee. They support the establishment of a community
liaison group to assist with the implementation of the CIP, as a liaison group
which has a representative from the CHC has been involved in Orono and its
success is evident. The CHC are willing to assist with the review of heritage
resource structures and provide advice. They are concerned that the infill grant
might lead to the potential demolition of buildings within the CIP area. The
comments of the CHC have been reviewed and incorporated into the
requirements of the grant program where appropriate.
6.6 As noted in the Public Meeting report PSD-017-08, the Ministry of Municipal
Affairs and Housing is no longer the approval authority for community
improvement plans; however, the Ministry provides comments on CIPs and
retains the right to appeal. The Ministry has reviewed the Community
Improvement Plan with staff and their comments were very favourable.
Clarification of specific sections has been provided as requested and
grammatical corrections made. It was suggested that goals and objectives to be
added in the CIP introduction. Ministry staff noted that their written comments,
which would follow, would be the same as those provided in the conference call
of March 11th We have not received written comments to date.
6.7 The Region of Durham Planning Department have indicated that they support the
initiative of a Community Improvement Plan for the Newcastle Village area to
assist in development improvements. The CIP envisions the downtown as an
area to be protected and the centre of the community. The proposed CIP
maintains the downtown area as a focal place for urban activities comprising a
mix of community, office, service and shopping, recreational and residential uses.
The proposed CIP conforms to the Regional Official Plan.
The Region has stated that the CIP encourages the development of a mix use
downtown characterized by good urban design that functions as a viable and
desirable live/work place, and that the proposed CIP conforms to the policies of
the 2005 Provincial Policy Statement. In regards to the Growth Plan for the
Greater Golden Horseshoe, they note that a guiding principle of the Growth Plan
is to build compact, vibrant and complete communities. The CIP proposes that
the Village centre be the focal point of the downtown community with a diverse
mix of uses surrounded by residential neighbourhoods. The CIP is consistent
with the policies of the Growth Plan.
6.8 The Engineering Services Department has reviewed the Plan. They have
provided comment that funding for the installation of heritage style street lighting
along King Avenue East and/or Mill Street South has not been identified as a
project in the capital forecast through to 2013. Mill Street South is scheduled for
reconstruction in 2008 and while it would be desirable to upgrade the street lights
during the reconstruction the lack of a comprehensive streetscape design and
REPORT NO.: PSD-039-08
PAGE 8
the budget priorities made it difficult. Engineering Services has assisted
Planning Services Staff with the preparation of the wording regarding heritage
style street lights within the Community Improvement Plan (as noted in
Attachment 1).
6.9 The Emergency Services Department and the Operations Department have no
concerns or objections to the Community Improvement Plan.
7.0 COMMENTS
7.1 There have been two significant changes made by Staff to the Plan since it was
presented to Council at the Public Meeting. The first is in regards to the
boundary of the CIP area and the second addresses the request for heritage
style street lighting along King Avenue and Mill Street South. Two minor
changes have been made in regards to off street parking and properties eligible
for grants.
Boundarv Chanae
One of the responsibilities of the community focus group was to determine the
appropriate boundary for the CIP area. The group selected the boundary shown
below, which is an amalgamation of the BIA boundary and the designated
commercial lands as identified in the Clarington Official Plan.
c=:J NewclI$tle Village Community Improvement Plan Reilommended Boundary
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Upon further review, staff have extended the boundary along the south side of
King Avenue East to number 483, the Walbridge House. The Walbridge House
is one of the oldest buildings in Newcastle and the former county of Durham.
The building has been designated by Council under Part IV of the Ontario
Heritage Act for its cultural and historical significance to the Municipality.
Including this property within the CIP area could assist with any future building
refurbishment. In total the extension covers five properties.
REPORT NO.: PSD-039-08
PAGE 9
Newcaslle Village Community Improvement Plan Boundary
Heritaoe Stvle Street Liohtino
The community focus group had identified the installation of heritage style
pedestrian-scale street lighting along King Avenue east to Brookhouse Drive and
along Mill Street South from King Avenue to Robert Street as one of their top
priorities. As noted by the Engineering Services Department, funding for the
installation of this type of street lighting along King Avenue East and/or Mill Street
South has not been identified in the capital forecast through to 2013. The Region
of Durham has scheduled the reconstruction of Mill Street South in 2008. The
Municipality is responsible for enhancement of street lighting and while it would
be desirable to upgrade the street lights during the reconstruction, the lack of a
comprehensive streetscape design and the funding for this incremental addition
(estimated at $300,000) to the reconstruction contract made it difficult.
The Clarington Official Plan identifies the commercial area of Newcastle Village
as running along King Avenue from North Street to Brookhouse Drive, and along
Mill Street from Emily Street to Wilmot Street. Staff are in support of enhancing
the street lighting for pedestrians along these sections of the streets as this is the
commercial core of the downtown. The portion of Mill Street south of Emily is
designated residential. It is not the practice of the Municipality to provide
upgraded pedestrian level lighting within residential areas.
Staff are unable to recommend that any pedestrian-scale street lighting
enhancements be provided at this time as there are no funds allocated in the
capital forecast to complete this work, and no comprehensive streetscape design
has been prepared. Staff are recommending that streetscape enhancements,
which incorporate street hydro, be implemented upon approval of a detailed
streetscape plan for the commercial portion of the streets, and the allocation of
the appropriate funds.
REPORT NO.: PSD-039-08
PAGE 10
Heritage style pedestrian-scale street lighting has been installed in downtown
Bowmanville as part of a sidewalk reconstruction project. The Bowmanville BIA
made a financial contribution to the project to assist with the cost of the street
lighting upgrade and enhancement of the pedestrian environment. The
Newcastle BIA will be expected to provide a similar financial contribution to the
pedestrian/heritage street lighting upgrade within the commercially designated
portion of King Avenue and Mill Street.
Off Street Parkinq
As part of staffs review of the off street parking issues that were noted in the
draft CIP we are proposing that consideration be given to amending the zoning in
the downtown core so that parking spaces would only be required for the
residential component of any building. Section 4.6.3 has been amended by
adding:
There are commercial and residential properties within the downtown core
that are not able to provide any on site parking. The commercial zoning in
the area requires that parking spaces be provided for both commercial
and residential uses. Commercial properties that would like to expand
their commercial floor area or residential properties that would like to
convert to commercial use would not be able to do so without a site
specific rezoning to address the parking standards. Consideration should
be given to changing the commercial zoning downtown so that parking
spaces would only be required for the residential components of any
building.
Prooerties Eligible for Grants
The Municipality is the property owner of the Newcastle Village Community Hall.
It is staffs opinion that this property should be eligible for the same grants as any
other property within the CIP area. Section 5.2 has amended to include the
following sentence:
For the purposes of the grant programs, the Newcastle Village Community
Hall would be considered eligible.
8.0 CONCLUSION
8.1 The proposed amendment conforms to the Durham Region Official Plan, the
policies of the 2005 Provincial Policy Statement, and the Growth Plan for the
Greater Golden Horseshoe.
8.2 Based on the comments contained in this report, it is respectfully recommended
that the proposed Newcastle Village Community Improvement Plan be
APPROVED.
REPORT NO.: PSD-039-08
PAGE 11
Attachments:
Attachment 1 - Changes and corrections to the draft CIP
Attachment 2 - Newcastle Village Community Improvement Plan, April 2008 (under
separate cover)
Attachment 3 - Newcastle Village Community Improvement Plan Boundary
Attachment 4 - By-law to adopt Newcastle Village Community Improvement Plan
Interested parties to be notified of Council's decision
Michael Cook
Ed Vanhaverbeke
Cathy Abraham
Dave Clark
Carl D. Good
Rod McArthur
Gabrielle Bell
Gail Rickard
George Rickard
Gord Lee
J. Arthur Wynn
Myno Van Dyke
Randall St. Denis
Rob Kloosterman
Sheila Hall
Tenzin Gyaltson
Theresa Vanhaverbeke
Valentine Lovekin
Attachment 1
To Report PSD-039-08
Changes to the Draft Newcastle Village
Community Improvement Plan
Grammatical corrections have been made through-out the document where they
occurred.
Section 1
Community Improvement Plans in Clarington
Added goals and objectives of a CIP
The goal of a CIP is to provide for and encourage public and private sector
activities for the purpose of the enhancement, rehabilitation and
redevelopment of the existing built environment of the Municipality. CIP
objectives include maximizing the efficient use of existing public services
and facilities, improving the public infrastructure where deficiencies or
deteriorating conditions exist, and providing guidance to Council in setting
priorities for municipal spending with respect to community improvement
projects.
Section 3.1 Community Improvement plan Area Boundary
Added wording on extending the boundary to 483 King Avenue East and
inserted a new boundary map as Figure 4
The CFG recommended that the CIP boundary be an amalgamation of the
BIA area and the designated Village Centre. A further refinement to the
boundary has been to include the 5 properties on the south side of King
Avenue continuing to the east (Figure 4). The reason for including these
properties is to be able to provide the CIP grants to the Walbridge House
at 483 King Avenue East. The Walbridge House is one of the oldest
buildings in Newcastle and the former county of Durham. Clarington
Council approved the designation of the building on May 14th, 2007 as a
cultural heritage resource under Part IV of the Ontario Heritage Act.
Section 4.6.1 Heritage Street Lighting
Removed "Although the street is a Regional Road, the street lighting
would be the financial responsibility of the Municipality" and added new
wording
The illumination is also considered to be poor, Mill Street will be
reconstructed in 2008 and the street lighting will be improved with regard
to its energy efficient lighting and at the appropriate spacing. While it was
the desire of the Community Focus Group to have pedestrian
scale/heritage theme lighting extend down Mill Street, Council was unable
to find funding to augment the Region's contract. In addition, it is the
policy of the Municipality to only provide pedestrian lighting in commercial
areas.
Section 4.6.3 Off Street Parking
Added that consideration should be given to amending the Zoning By-law
84-63 during its review to allow exemption from commercial parking
requirements
There are commercial and residential properties within the downtown core
that are not able to provide any on site parking. The commercial zoning in
the area requires that parking spaces be provided for both commercial
and residential uses. Commercial properties that would like to expand
their commercial floor area or residential properties that would like to
convert to commercial use would not be able to do so without a site
specific rezoning to address the parking standards. Consideration should
be given to changing the commercial zoning downtown so that parking
spaces would only be required for the residential components of any
building.
Section 4.6.7 Commercial Building Accessibility
Added wording to refer to business owners to accessibility check list and
included list as Appendix 6
The Clarington Accessibility Committee has developed a check list of
actions that property owners can take to make their businesses more
accessible to the public. Appendix 6 identifies changes that can be made
to the exterior and interior of commercial buildings ranging from installing
hand rails to providing a high level of interior lighting to assist with
visibility. Implementing these changes would attract more customers to
shop in the downtown core.
Section 5.2 Grant Program
Added that the Newcastle Village Community Hall is eligible for any of the
g ra nts
For the purposes of the grant programs, the Newcastle Village Community
Hall would be considered eligible.
Section 5.4.2 The section has been replaced with the following to address the timing,
location and funding of any future street lighting upgrades
There is strong support in the community for the installation of energy
efficient heritage style street lighting that limits light trespass and glare,
and serves pedestrian and motor vehicle needs along King Avenue. It
would help enhance and unify this main route through Newcastle Village.
Over the long term the Municipality can replace the existing lighting with
heritage style light standards that serve both motor vehicle and pedestrian
needs. Such a project is currently not in the capital forecast.
Mill Street is a Regional Road and will be reconstructed in 2008 including
improvements to the deficient street lighting. The Community Focus
Group has recommended that pedestrian/heritage street lighting be
included in this construction project. While it would be desirable to
complete this work with the road reconstruction, the lack of a
comprehensive streetscape design and funding for the enhanced lighting
make it difficult.
The Clarington Official Plan identifies the commercial area of Newcastle
Village as running along King Avenue from North Street to Brookhouse
Drive, and along Mill Street from Emily Street to Wilmot Street. Upgrading
the street lighting to include pedestrian lighting fixtures along these
sections of the streets would augment the commercial core of the
downtown. The portion of Mill Street south of Emily Street is designated
residential; it is not the practice of the Municipality to provide pedestrian
lighting within residential areas.
It is recommended that streetscape enhancements, which incorporate
street hydro, be implemented upon approval of a detailed streetscape plan
for the commercial portion of Newcastle, and the allocation of the
appropriate funds be budgeted in the capital forecast.
Heritage style street lighting has been installed in downtown Bowmanville
as part of a sidewalk reconstruction project. The Bowmanville BIA made a
financial contribution to the project to assist with the cost of the heritage
street lighting upgrade and enhancement of the pedestrian environment.
The Municipality will expect the Newcastle BIA to provide a similar
financial contribution to the pedestrian/heritage street lighting upgrade
within the commercially designated portions of King Avenue and Mill
Street.
Appendix 4 Grant Programs
Added to the Eligibility for Grant section of each grant program Veridian
Connections' request that property owners consult with them
The property owner must consult with Veridian Connections as part of the
application process to determine if Veridian's concerns in regards to the
potential proximity of overhead power lines can be satisfactorily
addressed.
Appendix 6 Added Accessibility Checklist
Accessibility Checklist
o Where ever possible eliminate stairs and steps. If stairs/steps are unavoidable,
place key products on the main floor
o Add handrails outside the front entrance regardless of whether there is a ramp or
stairs.
o Place a straight backed chair with no arms inside the store to allow customers to
rest then continue to shop
o Make the aisles as wide as possible
o Keep aisles clear of clutter or displays
o Have as high a level of lighting as possible without glare.
o Avoid glare/highly reflective surfaces around signs.
o Use simple, clean and large font for all signs or shelf tickets.
o Use good contrasting colours for any signs or shelf tickets.
o Keep the level of music low enough to be pleasant background noise and not to
interfere with customers hearing the staff.
o Wind chimes or piped out music to help locate the entrance
o Display counters with four inch toe plates for a cane to travel against.
o Display racks without wire legs that cane could get caught up in
o Hanging signs from ceilings at least six and a half feet off the ground
o Debit controller with raised number pads. The CNIS have stick on bumps that
can be added to the control pads so that the buttons can be identified in a tactile
manner.
o Call up/delivery services
o Web sites for easier navigation
D Greater use of Picture Symbols on store signs
D Staff attend sensitivity training session
D Make a donation to assist financing larger scale accessibility projects in your
town.
D A portion of counter space built at a lower level to accommodate people in
wheelchairs.
D Door bells at front door so that people requiring assistance to enter the store can
notify staff.
D Doormats that are flush.
D Non-slip/skid treatment to potentially slippery floors.
D Move sandwich board advertisement signs completely away from foot traffic
D Install alarm systems with both audible and visual cues.
D Mark edges of steps with strong contrast.
D Offer assistance over steps where stepped access can not be avoided
D Offer alternative methods of providing services: such as bringing merchandise to
an accessible part of shop, delivering to people's homes or the mail.
D Position door handle at a height 1000mm from the ground.
D Replace door handle by one that is easier to grip such as a D-shape handle and
one with better colour contrast
D Offer personal shopper assistance
D Highlight hazardous areas.
D Ensure that seated customers do not lose their place in line
D Ensure that announcement systems are both visible and audible
D Lap trays or clip boards (for people that can not bend down to use counter)
D Induction Loop (technical equipment) to help those hearing impaired understand.
D Alter staff practices: in situations where it is not reasonable to make counter fully
accessible. Come out from behind service desk and help in another part of store.
D Organize a team for the Rick Hansen Wheels in Motion
Attachment 3
To Report PSD-039-08
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THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON
BY-LAW NO. 2008-
being a By-Jaw to adopt the Newcastle Village Community Improvement Plan
WHEREAS Section 28 of the Planning Act R.S.O. 1990, as amended, authorizes the
Municipality of Clarin9ton to pass by-laws for the adoption or repeal of Community
Improvemenl Plans thereto;
AND WHEREAS the Council of the Corporation of the Municipality of Clarington deems
it advisable to adopt the Newcastle Village Community Improvement Plan, April 2008 to
allow for the implementation of grants, and other municipal works;
NOW THEREFORE BE IT RESOLVED THAT, the Council of the Municipality of
Clarington enacts as follows:
1. That the Newcastle Village Community Improvement Plan April 2008 be
approved including Schedule A the community improvement plan area; and
2. This By-law shall come into force and take effect on the date of the passing
hereof
BY-LAW read a first time this
day of
2008
BY-LAW read a second time this
day of
2008
BY-LAW read a third time and finally passed this
day of
2008
Jim Abernethy, Mayor
Patti L. Barrie, Municipal Clerk
Attachment 4
To Report PSD-039-08
Schedule "A"
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