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THE CORPORATION OF THE TOWN OF NEWCASTLE
REPORT
Meeting:
GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
File #
Date:
APRIL 20, 1992
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Res. # l:) ro". :-.,...-l.!-/," "..~<
By-Law #
Report #:
CS-14-92 File #:
Subject:
TOWN OF NEWCASTLE VOLUNTEER RECOGNITION PROGRAM
Recommendations:
It is respectfully submitted that the General Purpose and
Administration Committee recommend the following to Council:
1. THAT Report CS-14-92 be received;
2. THAT Council establish a selection Committee to initiate the
volunteer Recognition Program; and
3. THAT the composition of the Selection Committee be appointed
as follows:
- 3 Members of Council
- Recreation Superintendent
- Deputy Clerk
- Mayor (ex-officio)
1.0 BACKGROUND
1.1 The new Recreation/Leisure Master Plan has investigated the
current program delivery system within the Town of Newcastle.
As Council is aware, the Community services Department focuses
its programming on those programs that are either unique in
nature (eg. special concerts) or require specialized
instruction and/or leadership (eg. Aquatics). Club and/or
Team programs (eg. hockey, competitive swimming) are provided
by the Town's team of volunteers.
1.2 Volunteers are the cornerstone of success in any
community/Municipality. According to the Ministry of Tourism
and Recreation (in their introduction of the Provinces' Corps
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D'Elite program) the Province and individual Municipalities
"rely heavily on volunteers to develop and deliver recreation
programs, design innovative projects and manage organizations
that improve the quality of our lives". In the Town of
Newcastle, we can remove the specific reference to recreation
and have an accurate statement that outlines the impact that
volunteers have in our Municipality. This report will address
and propose a resolve to the issue of Volunteer Recognition
in the Town of Newcastle.
2.0 VOLUNTEERS:
2.1 Volunteers provide an essential link to the community. People
participate in volunteer driven organizations and activities
for a variety of reasons - both personal and professional.
Some well-known, documented motivations include:
a sense of putting back into the community what they, or
their family, received or took out at some point;
to ensure that they, or their famiry, continue to have
the same recreational/ leisure opportunities that they
had;
furthering an interest, hobby or professional skill by
sharing it with others;
personal satisfaction and enj oyment working wi th
children, adult, seniors, disabled or people in general;
and
the opportunity to socialize to meet and work with new
people/friends (this is especially important for new
community members) .
2.2 Once we acknowledge why people volunteer, the next step is to
determine how we can keep these individuals involved and, in
doing so, perhaps motivating others to volunteer their skills,
experience and time to community based projects and
activities. The Master Plan study Team identified two trends
impacting volunteers within this Municipality:-
Volunteer "drought" which is the result of factors such as the
increase in the Town's commuter population and the fact
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REPORT CS-14-92
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APRIL 20, 1991
current economics have resulted in more families in which both
parents work outside the home; and
Volunteer "burn-out" which is the result of the increase in
demands for services and programs without a reciprocal
increase in the number of volunteers available to provide
these.
Based on this,
recommendation:
the
study Team made
the
following
"The Town should develop a specific program of volunteer
recognition." (Recommendation 42; page 109; Recreation
Leisure Services Master Plan)
Quite simply, the care, maintenance and retention of
volunteers can be accomplished through the acknowledgement
and recognition of the work they perform on our behalf.
3.0 THE RECOGNITION PROCESS:
3.1 In preparing this report, other organizations and
Municipalities were asked how they recognize their volunteer
community (Attachment A). Further research, into past reports
to Council, has identified a civic Recognition Policy for the
Town of Newcastle that was originally written in 1986 but
amended in May of 1987 (Attachment B). This policy provided
for recognition in three categories - outstanding Achievement,
Achievement and Service Awards. Each category was assigned
a specific award (gold medallion, bronze medallion or wooden
plaque) which were to be presented to the recipients at
designated meetings of Council. The Selection Committee was
to consist of not less than three (3) members of Council and
the Town Clerk. This Committee was responsible for all
aspects of the Recognition Program including promotion of the
program, receipt/review of eligible nominations and
recommendation to Council as to the Committee's selection of
deserving nominees. The budget for this process was
identified as the Mayors Promotion and Tributes account.
Note that there is mention of a "civic Recognition Reception"
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but there is no clear indication of what this activity
involved.
3.2 There is much to be learned from the past policy of the Town
of Newcastle and the information collected from outside
organizations. The Town can "borrow and adapt" parts of all
these programs with the goal being to develop a process that
would be unique to the Municipality and its residents. Based
on this concept, the Town's process could take the following
into consideration:
The annual process could be initiated by the Community
services Department. The Department works closely with
the majority of volunteer organizations within the
Municipality and, therefore, is the most appropriate to
make the initial contacts and maintain the necessary
mailing lists.
The event and process could be promoted to the community
through press releases and inclusion in the semi-annual
Community Services Department Activity Guide.
Four (4) recognition categories would ensure complete
coverage of the Town's volunteer corp Sports/
Recreation, Cultural/Heritage, Seniors and civic.
Specific recognition could be given for Outstanding
contribution and Years of Service (eg. 5, 10 and 20+
years of continuous service to the community).
4.0 RECOMMENDATIONS:
4.1 It is the recommendation of the Community Services Department
that Council approve the concept of a Town of Newcastle
Volunteer Recognition Program. It is further recommended that
Council establish a Selection Committee to consist of three
(3) members of Council plus the Recreation superintendent and
the Deputy Clerk.
4.2
Once struck, the
begin planning
implementation of
Selection Committee should be directed to
the necessary "mechanics" for the
the Recognition program. The Committee,
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APRIL 20, 1991
through a report to Council will be responsible to:
a. Establish a detailed process outlining the overall
implementation of the program (ie. from the initiation
of nominations to the presentation);
b. Establish criteria by which nominations can be reviewed
and evaluated;
c. Establish the format by which the presentation of
recognition awards will take place; and
d. Establish a budget outlining all associated costs of
implementing the Volunteer Recognition program.
Respectfully submitted,
Recommended for presentation
to the Committee,
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Jos P. Caruana, Director
Department of Community Services
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Lawrence E. Kotseff,
Chief Administrative Officer
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ATTACHMENT A
KAWARTHA CONSERVATION AUTHORITY
recognition is done on an informal basis and is
administered, solely, by the Administrative staff
nominees are selected from the Authority's membership
without opening nominations from the public
recognition is given to:
Volunteer Weather-Watchers - their name and year
of service is engraved on a brass plate and
inserted on a wooden plaque on public display at
the Authority's administrative office
Members/Staff - receive a lapel pin recognizing
their years of service to the Conservation
Authority - upon
retirement/resignation from active involvement,
they receive a certificate of appreciation
all presentations are made at the Annual General
Meeting and Luncheon hosted by the Conservation
Authority
BOROUGH OF EAST YORK
recognition is initiated and administered by the Parks
and Recreation Department
community organizations (no public announcement through
local media) are requested to submit nominations in
specific categories - Sports/Recreation, Civic, and
Cultural - nominations are received until 4 weeks prior
to the scheduled reception date
recipients are selected by a Selection Committee
comprised of past recipients from each category
(voluntary participation)
recognition is given for 10, 15 and 20+ years of
service and for outstanding contribution in each of the
categories - certificates and plaques (outstanding
contribution only) are presented
presentation of awards is done at an annual "wine and
cheese" reception - the Borough used to host a full
dinner program but the cost of organizing and operating
became a major obstacle
CITY OF OSHAWA
has a formally structured civic Sports Award
Recognition Policy - this recognizes the international,
national, provincial and regional achievements of
Oshawa athletes and/or teams
process is initiated and administered by the Clerks
Department in consultation with the Recreation Division
of the Community Services Department
community-based sports bodies (who have affiliation
with appropriate Provincial sport Governing Bodies) are
sent a letter and standard application form requesting
nominations of deserving athletes and teams - mailing
list is developed jointly between the Clerks Department
and the Recreation Division
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ATTACHMENT A (continued)
public announcements are inserted in local newspapers
informing the public of the program and the process
required to submit nominations
applications are sent out 4 weeks prior to the
established submission deadline - the submission
deadline is scheduled as 9 weeks prior to the civic
Sports Award Recognition Dinner
applications are received until the deadline date and
are then forwarded to the Selection Committee for
review and selection - selection is based on nominees
complying with specific eligibility criteria
the Selection Committee consists of:
Chairman/designate - Fire Protection & General
Purpose Committee
Chairman/designate - Community Services Committee
Staff Member - Clerks Department
Staff Member - Community Services Department -
Recreation Division
the city of Oshawa does not currently provide a
recognition program for community volunteers
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ATTACHMENT B
THE CORPORATION OF THE TOWN OF NEWCASTLE
CIVIC RECOGNITION POLICY ADOPTED BY COUNCIL MAY 25. 1987
INTRODUCTION
Inasmuch as the Council for the Town of Newcastle wish to
recognize its citizens for bringing honour to the Town through a
variety of accomplishments, the following policy has been
established to give continuity to the recognition process.
CATEGORIES AND CRITERIA FOR RECOGNITION
OUTSTANDING ACHIEVEMENT AWARD
Those citizens aChieving Ontario, National or International
recognition, and in so doing, have brought honour to the Town.
This recognition is for any and all fields of endeavour -
including sports, the arts, education, science etc. Proof of the
achievement may be required from the nominating individual or
group. The achievement must be a first place standing, unless
otherwise recommended by the Committee.
ACHIEVEMENT AWARD
Those citizens aChieving local, area, or provincial recognition
in all fields of endeavour - including sports, the arts,
education, science etc. Proof of the achievement may be required
from the nominating individual or group. The achievement must be
a first place standing, unless otherwise recommended by the
Committee.
SERVICE AWARD
Those who in the opinion of Council, through honourable
endeavours, have brought favourable publicity, honour and/or have
added considerably to the quality of life within the community.
with respect to the Service awards, the decision of Council shall
be final.
AWARDS
OUTSTANDING ACHIEVEMENT
Shall be a gold coloured medallion suitably inscribed with the
category of the award, the recipients name and the year of the
award.
ACHIEVEMENT
Shall be a bronze co loured medallion suitably inscribed with the
category of the award, the recipients name and the year of the
award.
SERVICE AWARD
Shall consist of a mountable wooden plaque having a raised, full
colour representation of the Town of Newcastle Coat of Arms, a
plate suitably inscribed with the category of the award, the
recipients name and the year of the award.
NOTE: No monetary awards shall be given.
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ATTACHMENT B (continued)
PRESENTATION OF AWARDS
outstanding Achievement and Service Awards shall be presented at
a civic Reception hosted by Council, and shall be held at a
suitable location in the Municipality once during each calendar
year.
Achievement Awards shall be presented to the recipients at a
regularly scheduled evening Council meeting.
ARCHIVES AND CONTROL OF AWARD MATERIAL
A permanent record of the names of all recipients shall be
maintained in the Clerk's Department. All materials relating to
the awards shall be retained by the Clerk and released only by
Resolution of Council.
BUDGET
The funding for the Civic Recognition program activity shall be
part of the Mayor's Promotion and Tributes Account.
COMMITTEE
The Committee shall be a cub-committee of Council, consisting of
not less than three (3) Members of council, including the Deputy
Mayor, two Members of Council and the Clerk. Support staff for
the Committee shall be the Mayor's Secretary and other appropriate
staff as required.
COMMITTEE RESPONSIBILITIES
1. The Civic Recognition Committee Chairman shall be responsible
for the calling of the first annual organizational meeting in
each year.
2. The Committee shall advertise the Civic Awards eligibility
requirements well in advance of the reception date.
3. The Committee shall determine the level of the award and the
forum in which it will be presented.
4. The Committee, together with the necessary support staff,
shall be responsible for all aspects of the Civic Recognition
Reception.
5. The Committee, together with the necessary support staff,
shall be responsible for all aspects of the program relating
to the presentation of Achievement Awards at regularly held
meetings of Council.
THIS POLICY WHEN ADOPTED BY COUNCIL SHALL SUPERSEDE THE PREVIOUS
POLICY DATED OCTOBER 27, 1986.
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