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THE CORPORATION OF THE MUNICIPALITY OF CLARINGTON
REPORT
Meeting:
GENERAL PURPOSE AND ADMINISTRATION COMMITTEE File #
JANUARY 18, 1999 Res. #C.:P A -43-'-) '1
Date:
Report No.: WD-04-99
File #: C.05.28.17
By-Law #
Subject:
LEVEL OF SERVICE ON COBBLEDICK STREET, ORONO
Recommendations:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report wD-04-99 be received; and
2. THAT staff be directed to provide a level of service to Cobbledick Street in Orono,
consistent throughout Clarington, and as recommended in this report.
REPORT
1.0 ATTACHMENTS
No.1:
Key Map
2.0 BACKGROUND
2.1 The Problem:
Mr. Wesley Koapp is dissatisfied with the level of service being provided by the Public
Works Department. Mr. Koapp lives on the southeast comer of Main Street and
Cobbledick Street in Orono (Attachment No.1). The Cobbledick Street road allowance
is deficient in width, being approximately forty feet wide. Mr. Koapp's house encroaches
onto the Cobbledick Street road allowance and the sidewalk is very close to the north side
of his house. As a result, the driving surface of Cobbledick Street is narrow and there is
limited boulevard storage area on the south side ofthe road.
The recent snowfall is the subject of his most recent complaints. Over the past two
weeks, as a result of Mr. Knapp contacting individual Councillors, staff have been
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REPORT NO.: WD-04-99 PAGE 2
dispatched to review what Mr. Knapp claims are serious situations. After attending the
site, staff reported back that there were no legitimate problems.
Mr. Knapp continues to pursue reconstruction of Cobbledick Street, drainage and
sidewalk improvements. Staff have repeatedly responded to Mr. Knapp's concerns by
attending the site and responding in writing, but Mr. Knapp continues to demand
attention to these issues. The complaints and responses are on file in the Public Works
Department (Our File No. C.05.28.17).
3.0 REVIEW AND COMMENT
3.1 Purpose:
The purpose of this report is to inform Council of the reoccurring complaints and to
reaffirm the level of service to be provided to Mr. Knapp and other residents on
Cobbledick Street. Staff can then respond to complaints on a priority basis and ensure
that equal service is delivered to all residents, especially during difficult weather
conditions such as we have experienced over the past two weeks.
3.1.1 Snow Removal on Cobbledick Street:
As mentioned previously in this report, there is very limited boulevard area on the south
side ofCobbledick Street due to the encroachment of the Knapp house onto the road
allowance and the sidewalk being located close to the Knapp house. Also, Mr. Knapp
complains about the lack of drainage on his property. In response to these complaints to
a former Director of Works, the Director agreed to instruct the plough operator to plough
Cobbledick from east to west in order that the snow windrow would all be deposited on
the north side of the road.
3.1.2 The Snow Storm of January 3, 1999:
Mr. Knapp contacted individual councillors and reported that the snow on Cobbledick
Street had not been cleared in accordance with the previous arrangement made with the
Public Works Department (the windrow on the north side of the street). Staff confirmed
the following:
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REPORT NO.: WD-04-99
PAGE 3
Cobbledick Street was ploughed in accordance with the snow plough route. The first
pass on Cobbledick was from east to west. Due to the large volume of snow this placed
at the Regional intersection of Main and Cobbledick, the operator made a second pass
from west to east. Because he was aware ofthe previous arrangement, and to maximize
the driving surface of Cobbledick Street, the operator cleared the entire boulevard area on
the south side, including the sidewalk, from Main Street east to Church Street. This.
resulted in a small windrow on the south side of the street. Mr. Knapp, Mr. Hancock and
Mr. Tilling reported their dissatisfaction with the snow clearing service to a councillor.
The Director of Public Works attended the site and confirmed that the operator had
ploughed the snow in the most appropriate manner considering the volume of snow and
the width of Cobbledick Street. The windrow on the south side of the street was
approximately one third the size of the windrow on the north side of the street. If all of
the snow had been ploughed from east to west, the pile of snow at the intersection would
have created a site safety hazard to traffic entering Main Street from Cobbledick. In
addition, there would have been an unreasonable volume of snow deposited in front of
residents on the north side of the road.
The following day, the snowplough made another pass to push back the windrow, and
once again, Mr. Knapp contacted councillors to report his dissatisfaction. Mr. Knapp
reported that the plough had pushed the snow against his house. The weekend patrol
vehicle was dispatched to investigate the problem. The patrol operator reported there was
no problem. Mr. Knapp again contacted two councillors to report his dissatisfaction.
Again, further snowfall on Friday, January 8, 1999, resulted in the plough clearing
Cobbledick Street. Mr. Knapp contacted councillors to report that the plough had caused
serious damage to his personal property. The Duty Supervisor was dispatched, on
Saturday, to investigate the problem. Mr. Knapp showed staff that the plough had
chipped a piece of wood from a 4 x 4 piece oflumber at the edge of his driveway. In
fact, when the Duty Supervisor arrived at the site, Mr. Knapp indicated that he was
having his lunch and that he would have to wait for him to finish before he discussed the
problem. The Duty Supervisor explained that he was too busy to wait. Mr. Knapp
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REPORT NO.: WD-04-99
PAGE 4
continued to unnecessarily delay the Supervisor with other unrelated matters and the
Supervisor left the site.
Staff have discussed this matter with neighbours in the area who reported that, in their
opinion, the plough operator did an excellent job of clearing the snow, considering the .
volume of snow, and the narrow street.
3.1.3 Recommended Level of Service to Cobbledick Street
Cobbledick Street will receive the standard level of service with a provision to plough the
snow from east to west under normal snowfall conditions (in accordance with the
previous arrangement). If there is more than average snowfall, the operator will plough
the snow in the same manner as this time, from east to west for the first pass and from
west to east with the second pass.
The evening and weekend patrol operator monitors all locations in the Municipality,
especially during storms. This area will continue to be monitored but will not be given
preferential service or attention.
3.2 Condition of Cobbledick Street, Drainage and Sidewalk Complaints
3.2.1 Condition of Cobbledick Street:
Cobbledick Street is approximately forty feet wide with a surface treated driving surface.
It has a narrow sidewalk on the south side from Main Street to Church Street and there
are no storm sewers. Cobbledick Street is considered adequate for the current volume of
traffic. It is not in the Municipality's Four Year Forecast and Main Street is not in the
Region's Four Year Forecast. There are two factors that will change the priority for
reconstruction of Cobbledick Street:
i) If the Region of Durham installs storin sewers on Main Street; or
ii) when the Region reconstructs Main Street.
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REPORT NO.: WD-04-99
PAGE 5
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3.2.2 I>rairLage:
I>rainage improvements can be achieved only with the installation of a catchbasin.
Installation of a catchbasin is not possible since there are no storm sewers to connect into.
Mr. Knapp has been advised of this, verbally and in writing, by the present I>irector and
by the previous I>irectors, Evans and I>upuis.
3.2.3 Sidewalk:
The sidewalk is on the south side Cobbledick and is very close to the outside of the road
allowance. Reconstruction of the sidewalk is feasible only if Cobbledick Street is
reconstructed including curb and gutter.
3.2.4 Recommendation:
Cobbledick Street is adequate for current volumes of traffic and its present use. No
improvements are recommended in the 1999 Capital Budget.
4.0 CONCLUSION
Council and staff have responded to numerous concerns and complaints from Mr. Knapp
over the years. In order to maintain efficiency and ensure consistent delivery of service
to all residents, it is necessary to reaffirm the delivery and level of service to be provided
to Cobbledick Street in Orono. It is recommended that staff will provide a level of
service consistent throughout Clarington and as recommended in this report.
Respectfully submitted,
Reviewed by,
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I>irector of Public Works
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Franklin Wu,
Chief Administrative Officer
JCO"SA V"ce
12/01/99
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DRAWN BY: J.R.M JOATE: JAN, 1999
REPORT WO.:.o4':98
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