HomeMy WebLinkAboutCLD-014-07
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REPORT
CLERK'S DEPARTMENT
Meeting:
GENERAL PURPOSE AND ADMINISTRATION COMMITTEE
Date:
APRIL 23,2007
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Report #: CLD-014-07
File#:
By-law #:
Subject:
SENSITIVITY TRAINING
RECOMMENDATIONS:
It is respectfully recommended that the General Purpose and Administration Committee
recommend to Council the following:
1. THAT Report CLD-014-07 be received for information.
Submitted by:
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Reviewed by: Franklin Wu,
Chief Administrative Officer
PLB
CORPORATION OF THE MUNICIPALITY OF CLARINGTON
40 TEMPERANCE STREET, BOWMANVILLE, ONTARIO L 1C 3A6 T 905-623-3379 F 905-623-6506
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REPORT NO.:CLD-014-07
PAGE 2 of2
In the 2006 Accessibility Plan, the Accessibility Advisory Committee identified sensitivity
training for staff as an initiative which they wished to undertake. The Durham Region
Employment Network has designed a workshop which will provide employees with the
expertise to interact with consumers and employees with disabilities. Through interactive
exercises and personal stories from individuals with disabilities, the workshop teaches:
~ Appropriate customer service etiquette
~ Appropriate work place accommodations
~ Basic legal obligations
~ Community/government resources and supports available
The half-day workshops, which will provide an excellent next step in the Municipality's
customer service initiative, have been scheduled for May 10 and 17 at the Garnet B. Rickard
Recreation Complex. They are being offered to all full-time staff and members of Council at
this time; it is anticipated that the training will be offered to part-time staff following the training
of the full-time staff.
The cost to the municipality is $30 per person. The amount for the full-time staff to take part in
the training (approximately $7,700) is being covered by the Accessibility Advisory Committee
budget. The Treasurer is aware of this initiative and concurs with the funding of if.
The Committee would be very pleased if the members of Council could join in one of the four
sessions.