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Community Services
Report
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Report To: General Government Committee
Date of Meeting: May 7, 2018
Report Number: CSD -006-18 Resolution: GG -221-18
File Number: By-law Number:
Report Subject: Youth Centre in Courtice
Recommendations:
That Report CSD -006-18 be received;
2. That Council approve a six month pilot project Youth Centre operated by the John
Howard Society, located at South Courtice Arena, with a scheduled opening date of
September 4, 2018;
3. That the $50,000 approved in the 2018 budget be drawn from Community Services
Youth Centre Pilot Account #100-42-426-10496-7161 and provided to the John Howard
Society to operate the youth centre;
4. That Council approve the proposed additional cost of $5,000 to operate the youth centre
on Saturdays for six months to be funded from Unclassified Administration -Contingency
Account #100-21-211-x-7298 for 2018 only;
5. That staff report back to Council prior to the end of the six month pilot project; and
6. That all interested parties listed in Report CSD -006-18 and any delegations be advised
of Council's decision.
Municipality of Clarington
Report CSD -006-18
Report Overview
Page 2
The Community Services Department is recommending the John Howard Society be
approved to assume operation of a youth centre at South Courtice Arena, on a six month
trial basis.
1. Background
1.1 At the General Government Committee meeting of January 22, 2018, Committee
carried resolution #GG -032-18 which states "That staff be directed to report back at the
General Government Committee Meeting of Monday April 16, 2018 on establishing a
youth centre in Courtice in 2018; and That this be referred to consideration for the 2018
budget." Staff advised Council on April 9 that additional time was needed to compile all
details for the report and it would be on the May 7 agenda.
1.2 At the Council Meeting of February 5, 2018, Council subsequently approved resolution
#C-028-18 which states "That $50,000 be allocated to Community Services for a pilot
youth project in Courtice; That the project include public consultation; and That the
public consultation include both Courtice and Newcastle with a view to a youth program
being set-up in Newcastle in 2019."
1.3 Since the early 1990's the Municipality, through the Community Services Department,
has been working with the community, advisory groups and local agencies with a goal
of providing recreational, leisure and social activities to youth of Clarington.
1.4 Through the efforts of all parties involved, John Howard Society (JHS) has emerged as
a leader for the provision of youth activities and ultimately as the operator of the very
successful Firehouse Youth Centre (FYC) in Bowmanville. Due to the location of the
youth centre the primary beneficiaries of this service are the youth of Bowmanville.
1.5 Staff recognize there have been attempts at youth services in some of our other
communities in the past; we have not seen the level of success that exists in
Bowmanville today. As our communities continue to grow and become more diverse, it
is prudent to re -assess what is needed for youth activities. The public consultation
completed for this report has been summarized to assess the existing need for youth
activities in both Courtice and Newcastle.
1.6 Council's Strategic Plan for 2015-2018 identified youth as a priority for enhanced
services as well as to pursue the "Youth Friendly" community designation. The
expansion of youth services through a youth centre in Courtice and in the future,
Newcastle, aligns with Council's strategic direction. Further, staff have reviewed the
criteria and application process for the Youth Friendly designation and at this time would
recommend application for this designation be deferred and staff resources be
dedicated to continue expanding youth opportunities and services within the
Municipality. This initiative also supports the strategic direction "Promote Resident
Engagement In Our Community," as there were many opportunities for public input on
this initiative.
Municipality of Clarington
Resort CSD -006-18
Page 3
1.7 Following approval of the above resolution, staff invited JHS and FYC to meet to
discuss this project and to seek their interest level in working with us on this. They were
very receptive and have continued to stay engaged to date.
2. Consultation Process
2.1 The consultation process included three components in order to obtain as much
information as we could. This included an on-line survey, visits to the high schools in
Courtice and Newcastle and information nights at our recreation facilities.
2.2 On March 12, our Communications team launched an interactive webpage called
Courtice Youth Centre through the Engage Clarington portal on the Clarington website.
This interactive site encouraged the sharing of ideas, and provided an opportunity to
ask questions, complete a survey of what they would like to see offered at a youth
centre, and a Quick Poll. The Poll asked; "Would you go to a youth centre to hang out
with friends?" The site also promoted the dates of the Youth Centre Information Drop -
ins, which were held during the last two weeks of March. This on-line site garnered
valuable input from a total of 137 respondents.
2.3 Youth Centre Information Drop -ins were held between March 20 and 28 at Courtice
Community Complex, South Courtice Arena, and Diane Hamre Recreation Complex.
This was an opportunity for the general public to stop by the display and provide any
comments and suggestions for a youth centre in their community. Although the
attendance at these sessions varied they did provide additional input into the process.
2.4 During the week of March 19, Department staff visited Clarke High School, Holy Trinity
Catholic Secondary School, and Courtice Secondary School, which includes Courtice
Intermediate School. These sessions were held during the students' lunch breaks, with
staff hosting a display in the school cafeterias and attempting to engage students in a
dialogue about their thoughts on a youth centre in their community. These sessions
were successful and provided specific feedback from a large section of the youth centre
target market.
2.5 Students from St. Francis of Assisi Catholic Elementary School in Newcastle were also
sent an invitation to attend the evening session at the Diane Hamre Recreation
Complex. These students were involved in a Deeper Learning Showcase at their
school, which was attended by several Clarington Councillors. Through their
presentation they expressed a desire for a "Teen Space" in Newcastle. This group of
students are also scheduled to make a presentation at the General Government
Committee meeting on May 7, 2018.
2.6 In addition, an email with a link to the Engage Clarington site was sent to the
superintendents at Kawartha Pine Ridge District School Board and Peterborough
Victoria Northumberland and Clarington Catholic District School Board, encouraging
them to share this site with teachers in their Grade 7 and 8 classes.
Municipality of Clarington
Resort CSD -006-18
3. Consultation Feedback
Page 4
3.1 Staff collected and reviewed all feedback provided during the consultation process.
General trends were identified and have been included in Attachment 1.
3.2 The overwhelming response with respect to location, for both the Courtice youth centre
and a future Newcastle youth centre was placement in an existing recreation facility.
Access to transit and being within walking distance of the location was identified as a
requirement, to allow youth independence in accessing the centre. There was a strong
preference for the centre to be open both after school and on weekends.
3.3 Respondents provided a large variety of suggestions for both activities and amenities
for the youth centre. Areas identified as enhancing the youth centre experience
included: quiet space (for homework/reading), a lounge area, kitchen area, activity
space (both active and passive), a computer area and outdoor space. Programs and
activities included sports (most requested), free time, video games, active games such
as ping pong and pool, organized trips, and the ability to utilize a quiet space for things
such as homework, tutoring, art and reading. Access to Wi-Fi and charging areas for
personal devices were also mentioned.
3.4 Many respondents, including parents and youth, offered comments and suggestions
outside of the standard responses. These comments not only provide valuable insight
from the youth perspective, but also provide a foundation for the goals of the centre
itself. Regardless of what is being offered, the youth of Clarington want the opportunity
to meet new people, have the chance to try new things and spend time in a safe,
welcoming, and inclusive space.
4. Operation of the Youth Centre
4.1 Given the existing relationship the Municipality shares with JHS and FYC, it was
important to work with them to develop an operating plan that would be conducive to a
successful six month pilot project. As indicated earlier we have been in communication
with JHS throughout this process and have shared the feedback we have received from
both the Courtice and Newcastle communities. Throughout the engagement process we
also received positive feedback that supported the importance to work with FYC on this
project.
4.2 The John Howard Society responded with a proposal to assume the operation of the
youth centre in Courtice dated April 3, 2018 (Attachment 2.) In this proposal they
expressed some concern with the space we had identified at South Courtice Arena.
Following more discussion with JHS and additional visits to the facility, additional space
was considered on the second floor.
4.3 The discussions resulted in an amendment to the original proposal (Attachment 3)
committing to the six month project. It also included an optional costing to provide
weekend operating hours that we heard the need for in the community engagement.
Municipality of Clarington Page 5
Resort CSD -006-18
5. Location of the Youth Centre in Courtice
5.1 Another important consideration is potential locations for the youth centres in both
Courtice and Newcastle. There has been discussion that a youth centre for Courtice
should be located along the Highway 2 corridor. As we heard in the feedback we
received there was community interest in locating the centre in an existing recreation
centre as this would offer a wider choice of activities for our youth.
5.2 With the help of the Clarington Board of Trade, potential retail and commercial locations
were researched. Some opportunities were found but due to pending lease proposals or
size of the spaces no suitable locations were found, so no further investigation was
done. It was also apparent that the approved funds would not support the cost of
leasing suitable space.
5.3 Another consideration was the rental of modular units that could be located on
municipal property, including existing recreation centre sites. This has some potential
and will continue to be researched by staff for the future.
5.4 The proposed location at South Courtice Arena includes two sections of the upper
viewing area between the two ice pads with a total area of approximately 1,500 square
feet. The rooms are currently used for a variety of programs and activities and
reassigning the dedicated space will require staff to make other accommodations.
5.5 The space will require minor renovations to make it more conducive for a youth centre.
Funds were approved in the 2018 capital for renovations including to this upper viewing
area. A portion of this budget will be used to make the necessary changes.
6. Potential Newcastle Location for 2019
6.1 As staff look forward to 2019, there will also be challenges finding space at the Diane
Hamre Recreation Complex for a youth centre for Newcastle. The current programming
at this facility will make dedicating a youth centre at this facility very difficult.
6.2 Staff will continue to research location options for Newcastle and will provide additional
information when we report back to Council early in 2019.
7. Financial Considerations
7.1 John Howard Society has provided a budget to operate the centre for a six month
period utilizing the funds approved by Council (Attachment 3). The summary of their
operating costs are:
Staffing/Benefits $40,823
Operating Costs $ 2,300
Program Supplies and Equipment 6,877
Total Cost $50,000
Municipality of Clarington
Resort CSD -006-18
Page 6
The optional cost for providing weekend operating hours for the centre would be an
additional $5,000. For 2018, this can be funded from unclassified administration -
contingency account #100-21-211-x-7298. If Council deems this to be a successful
investment, it would need to be incorporated into the 2019 budget as an addition to the
2018 approved budget of $50,000 for the Courtice Youth project.
7.2 The approved 2018 capital budget included $35,000 for renovations to second floor
office and viewing areas at South Courtice Arena. The proposed changes would also be
beneficial to the operation of the youth centre. This would include removal of some
windows, installation of cupboards, building a permanent wall to separate the sections
and the construction of additional office/work space. This work was originally planned to
be completed in August which also works within the timeframe to get the centre open for
September.
8. Concurrence
8.1 Not Applicable
9. Conclusion
9.1 It is respectfully recommended that Council approve the recommendations outlined in
Report CSD -006-18 and support the partnership between the Municipality and the John
Howard Society for the pilot project for this youth centre in Courtice.
10. Strategic Plan Application
10.1 The recommendations contained in this report conform to the Strategic Plan in terms of
promoting resident engagement in our community and specifically enhancing youth
services in Clarington.
Municipality of Clarington Page 7
Report CSD -006-18
Submitted by:
Reviewed by:
Joseph P. Caruana, Andrew C. Allison, B. Comm, LL.B
Director of Community Services CAO
Staff Contact: George Acorn, Facilities Manager, 905-623-3379 ext. 2503 or
gacorn@clarington.net
Attachments:
Attachment 1: Summary of Public Engagement Feedback
Attachment 2: John Howard Society proposal dated April 3, 2018
Attachment 3: John Howard Society amended proposal dated April 20, 2018 and 6 month
youth centre operating budget
The following is a list of the interested parties to be notified of Council's decision:
Janice Jones, Delegation
Dianna Eastwood, Executive Director, John Howard Society of Durham Region
Attachment 1 to CSD -006-18
Question
School Visits
Drop -In Information Sessions
Engage Clarington
Top Answers
Top Answers
Top Answers
137 responses
Where would you want
Somewhere within Courtice, no
Within existing recreation facility,
In an existing rec facility —103
the youth centre located
specific suggestions
no specific suggestions
Other location — 24
in Courtice?
Close to both high schools
Within walking distance or
accessible by transit
Where would you want
Diane Hamre Rec Complex
Old Fire Hall
In an existing rec facility —101
the youth centre located
Within Newcastle
Close proximity to new secondary
Other location - 26
in Newcastle?
school
No specific suggestions
When would you like to
After school — 28
After school — 8
After school — 85
see youth centre open?
Weekends - 15
Weekends - 3
Weekends - 84
What activities should
Sports (most requested)
Sports (most requested)
Drop in Sports -96
the youth centre offer?
Trips
Video Games, TVs
Free Time — 94
Music/Art space
Lounge Area
Video Games — 78
Pool table, ping pong, etc.
Kitchen Area
Organized Trips - 52
Quiet space
Quiet space for homework/reading
Free time
Various activities
Theme nights
What would you like to
Kitchen area for food and drinks
Lounge Area
Games (Foosball, ping pong, pool
see at the youth centre?
Kitchen Area
table) - 110
Outdoor Space — 96
Computer Area — 94
Kitchenette — 71
Other — lounge area
Wifi & charging areas
Other Comments worth
Separate space for 14+ and
11-18 target age group
Safe space
noting
under 14
Safe and welcoming place to relax
Make new friends
LGBTQ friendly space
and have fun
Hang out or try new things
Inclusive space
Counselling/mental health/tutoring
Safe environment to just hang
out but also do activities if you
want
JohnHoward
SOCIETY OF DURHAM REGION
132 Church Street, Bowmanville. Ontario L1C 1T5 Tel.: (905) 623-6814 Fax: (905) 623-0221
George Acorn April 3rd, 2018
Municipality of Clarington
Community Services Department
Re: Courtice Youth Centre Proposal
As per request, the John Howard Society of Durham Region is submitting the following proposal
with keen interest in developing and facilitating a Youth Centre in Courtice. Our 20 years
experience with the Firehouse Youth Centre gives us a great deal of experience to draw on for a
successful centre in Courtice.
Programming
• We are proposing a similar model to the Firehouse Youth Centre where youth inform the
activities of the centre, is inclusive and non-judgemental, encourages youth engagement and
empowerment
• Operate 4 evenings a week during start up phase to determine what hours and days best meet
needs of Courtice youth
• Ages 12 to 18
• Officially open centre September 4, 2018
Proposed Space
After having a chance to tour the proposed space we feel very strongly that the viewing area at the
South Courtice Arena is not a conducive location for a successful Courtice youth centre. In
addition, to being difficult to access, issues around privacy, the possibility for sensory overload,
lack of visibility, proximity to other activities taking place, and very small size all pose a number of
challenges. We are concerned the proposed space lacks the allure needed to draw local youth and
feel truly youth friendly. In saying that we feel some other areas of the facility (ie. the youth room)
have greater potential.
An ideal location would incorporate the following:
• Visible to the community, particularly the youth
• Opportunity for visible indoor and outdoor signage
• Ease of access
• Enough square footage to accommodate multiple nooks for table games, conversation,
projects, etc (approximately 1000 square feet)
Registered Charity 107542615 RR 0001
Further Discussion
johnHoward
SOCIETY OF DURHAM REGION
Space and youth needs will inform the needs around furnishings and equipment making it difficult
to predict a realistic budget to open the doors of a new centre, therefore the lines within the
proposed budget may need to be altered once that has been determined. The location of the
program may also require further discussion with Municipality staff around the logistics of
accessing the Centre and also determining what other spaces in the facility our staff and youth
have access to for activities.
A Courtice youth centre will also impact our current budgeting for Bowmanville during this year
and moving forward. We have to consider how both sites are impacted by a change in the staffing
model that will allow for strengthening the staff compliment in both locations so the Co-ordinator
can reduce front line work and provide support and supervision to the staff as well as the
community relationship building that goes along with the role. We are applying part of the Co -
Registered Charity 107542615 RR 0001
Milestone
Negotiate
Appropriate
Space
Proposed Work Plan
Start Date End Date
April 3rd, 2018 May 1St, 2018
johnHoward
SOCIETY OF DURHAM REGION
Description of Activity
Collaborate with the Municipality
of Clarington
Rcgistcrcd Charity 107542615 RR 0001
johnHoward
SOCIETY OF DURHAM REGION
Registered Charity 107542615 RR 0001
c) utilize this time to initially
evaluate the centre
Community
May 1St, 2018
December 31St,
a) community outreach will be a
Outreach
2018
key component. Focus on fostering
and maintaining relationships with
schools, churches, local service
club and extracurricular activities
clubs
Develop and
May 1St, 2018
December 31St,
a) design and develop evaluation
utilize
2018
forms, surveys and data collection
evaluation tools
tools
b) train staff in the use of these
tools
Registered Charity 107542615 RR 0001
johnHoward
SOCIETY OF DURHAM REGION
132 Church Street HowmauviIle, 011tario L1C 1T5 Tel • (9051 623-6819• Fa x: (9 05) 623-0221
George Acorn April 20th, 2018
Municipality of Clarington
Community Services Department
Re: Courtice Youth Centre Proposal
Addendum
Thank -you very much for meeting with us to discuss the space offered at the South Courtice Arena
for the youth centre. We appreciate that you are aware that the space is not ideally located within
the building but are willing to work with us and invest in the space available to make it as visible
as possible for the youth as well as ensure it has the amenities to function well for the staff and
youth. The fact that you are able to increase the size of the space committed to a youth centre also
demonstrates your commitment to the success of the centre. We are certainly prepared to move
ahead with the proposed plans and timelines previously submitted.
We request that we be consulted prior to any renovation of the space to ensure that our priorities
concerning safety, supervision, programming and equipment are taken into consideration during
that process.
Also, we request opportunity for a formal review of the youth centre at year end to identify and
discuss the strengths and challenges of the model implemented. We would like to reiterate that
past the six-month period, into a new budget year, we will need to look at how the overall budgets
and lines of the youth centre locations can complement the staffing model and programming for
the combined sites.
As per request, we worked out that the additional hours for Saturday programming for the
operational portion of the proposed time period would cost an additional $2500 in wages and
Mandatory Employment Related Costs.
Should you have any further questions, please do not hesitate to contact us.
Sincerely,
Dianna Eastwood
Executive Director
Registered Charity 107542615 RR 0001
Attachment 3 to CSD -006-18
6 months DRAFT budget Courtice Youth Centre
Courtice Notes
REVENUE
Mun of Clarington 50,000
Uw
Fundraising
donations for Cmas dinner
service club donations
TOTAL 50,000
EXPENSES
Co-ord Salary
12,255 .5 co-ord
Part time
10,330 24hrs/wk
Relief
8,520 17 wks x 20 hrs/wk
CPP/EI
2,490
JHSO
2,710
Administration
4,518 10%
insurance
400
Office Supplies
250
Mileage
200
Telephone
Staff Training
400
repairs and maintenance
200
Cmas dinner
500
Fundraising
Client assistance
100
Food
250
Program Supplies/equipment
6,877
Additional Saturdays staffing
4,604 17 wks x 6 hrs/wk
CPP/EI
370
TOTAL EXPENSES
54,974